RoadVitals

2009 GMC Envoy

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest Jan 9, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 17 NHTSA owner-reported complaints for the 2009 GMC Envoy, most frequently naming the exterior lighting, electrical and engine categories. 1 NHTSA investigation names it; and 978 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Exterior lighting626.1%
  • Electrical417.4%
  • Engine417.4%
  • Powertrain (other)28.7%
  • Steering28.7%
  • Fuel system14.3%
  • Brakes14.3%
  • Driver assistance14.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

RQ17002ClosedRecall Query

Loss of Headlights

Opened Apr 24, 2017
Closed Mar 29, 2021

The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.

EXTERIOR LIGHTING:HEADLIGHTS

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Jan 9, 2024

The contact owns a 2009 GMC Envoy. The contact stated that while driving at an undisclosed speed, the service stabili-trak warning light illuminated. The contact stated that while depressing the accelerator pedal, the vehicle filed accelerate as intended. The contact stated that the failure occurred intermittently. The vehicle was taken to an independent mechanic, but the failure could not be duplicated. Additionally, the contact stated that the battery was drained. The contact stated that the failure had occurred several times previously. The contact stated the battery was charged. The vehicle was taken to an independent mechanic where it was diagnosed with a peracetic battery drain, the battery needed to be replaced. The vehicle was repaired. The failure reoccurred. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 145,000.

NHTSA ID
11564458
Incident
Jun 19, 2023
Mileage
145,000 mi
EnginePowertrain (other)
Filed Nov 1, 2020

THE TRANSMISSION I HAD TO HAVE IT REPLACED BUT THE ONE THEY PUT IN IT IS REALLY ACTING LIKE THE OTHER TRANSMISSION DID NO REVERSE AND THE FIRST 2 GEARS WERE MAKING THIS GRINDING NOISE I'VE NEVER HEARD BEFORE AND IT HAPPENED WHEN I WAS BACKING OUT THE DRIVEWAY TO GO TO WORK LUCKY I MADE IT TO THE PLACE WHERE I GOT IT TO FIX IT BUT I BELIEVE THIS TRANSMISSION THEY PUT IN IT IS GOING TO DO THE SAME THING BECAUSE IT DRIVES JUST LIKE THE OLD ONE

NHTSA ID
11372522
Incident
Aug 26, 2020
Mileage
120,000 mi
Exterior lighting
Filed Sep 7, 2019

FOR 5 MONTHS THE HEADLIGHTS WORK WHEN THEY WANT TO, THE FIRST COUPLE MONTHS THEY WERE WORKING MORE THAN NOT, LAST COUPLE MONTHS THEY WERE NOT WORKING MORE THAN THEY DID WORK.

NHTSA ID
11253806
Incident
Sep 7, 2019
Mileage
150,000 mi
Engine
Filed Sep 8, 2017

ONLY 8 YEARS OLD AND 140,000 MILES THE EXHAUST MANIFOLD HAS CRACKED ALLOWING EXHAUST FUMES TO ENTER THE INTERIOR OF THE CAR. I HAVE HAD NO ACCIDENTS WITH THIS CAR AND I SEE NO REASON WHY THE MANIFOLD SHOULD CRACK. I HAVE HAD CARS LONGER THEN THIS THAT NEVER HAD THIS PROBLEM. MANIFOLDS SHOULD NOT JUST CRACK.

NHTSA ID
11022250
Incident
Sep 5, 2017
Mileage
140,000 mi
Electrical
Filed Jun 20, 2017

HEADLIGHT DRIVE MODULE (HDM) CONTROLS BOTH LOW BEAM HEADLIGHTS. THIS RELAY HAS FAILED ON ME TWICE IN LESS THAN A YEAR, AT NIGHT RESULTING IN GOING DOWN THE ROAD WITH NO LIGHTS AND UNABLE TO SEE. VEHICLE WAS IN MOTION ON A HIGHWAY GOING 55 MPH AT NIGHT

NHTSA ID
11000147
Incident
Jun 17, 2017
Mileage
110,000 mi
Exterior lighting
Filed May 2, 2017

LOW BEAM HEADLIGHTS DON'T WORK EVEN AFTER REPLACING THE HDM.

NHTSA ID
10982981
Incident
Oct 24, 2016
Mileage
112,000 mi
Filed Apr 18, 2016

REAR HATCH WINDOW EXPLODED ON ITS OWN INTO A THOUSAND PIECES WITH VEHICLE PARKED IN MILD WEATHER. THIS APPARENTLY IS A DEFECT IN DESIGN THAT IS AN UNADDRESSED SAFETY ISSUE.

NHTSA ID
10860222
Incident
Apr 12, 2016
Mileage
120,000 mi
Exterior lighting
Filed Dec 21, 2015

ON DECEMBER 20, 2015 WE WERE TRAVELING AFTER DARK (7:30 PM) AND THE HEAD LAMPS WENT OFF. WE MANAGED TO PULL OUT OF TRAFFIC SAFELY. COULD NOT FIGURE OUT WHAT HAPPENED. AFTER SITTING FOR APPROXIMATELY 5 MINUTES THE LAMPS CAME BACK ON AND WE WERE DRIVING TO OUR HOME AND THE LAMPS WENT OFF AGAIN. I TOOK THE VEHICLE TO A CHEVY DEALER AND THEY COULD NOT HELP ME. I THEN CALLED THE GMC DEALER AND GOT THE SAME RESPONSE. I THEN CHECKED ONLINE AND FOUND OUT THAT GM KNOWS OF THIS PROBLEM WHICH IS CAUSED BY A HEADLAMP MODULE OVERHEATING. I KNOW THIS PROBLEM IS OCCURRING TO OTHER PEOPLE SO WHY HASN'T THERE BEEN A RECALL.? HELP.

NHTSA ID
10811403
Incident
Dec 20, 2015
Mileage
69,443 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

13598

New Vehicle Monitoring Programs Section in IVH

PIC5650M

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

GMC Envoy by model year
YearComplaintsRecallsInvestigationsIssue Index
2013000
2012000
2011000
2010000
2009Viewing170132.1
2008770146.5
20072185361.7
20063519361.3
20054883257.8
20043672459.1
20033938766.3
2002487141165.8
2001511
2000221136.7
1999910
1998192038.9
1997100
1996200
1995100

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.