RoadVitals

1999 GMC Envoy

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest May 2, 2011
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Nov 13, 2000
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 9 NHTSA owner-reported complaints for the 1999 GMC Envoy, most frequently naming the suspension, heating & air conditioning and electrical categories. 1 safety recall has been issued covering this model year; and 65 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Suspension325.0%
  • Heating & air conditioning18.3%
  • Electrical18.3%
  • Engine18.3%
  • Exterior lighting18.3%
  • Powertrain (other)18.3%
  • Tires & wheels18.3%
  • Transmission18.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
00V375000

STRUCTURE:BODY

Nov 13, 2000
13,893 units potentially affected
The defect: VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACTS." THESE VEHICLES HAVE A CONSOLE COVER/ARMREST CAM LATCH THAT COULD RELEASE AT LESS THAN THE REQUIRED LOAD OF THE STANDARD.
The risk: DURING A CRASH, THE CONSOLE COVER COULD OPEN AND THE COVER OR ITEMS STORED UNDER IT COULD INJURY AN OCCUPANT.
The remedy: DEALERS WILL REPLACE THE CONSOLE LATCH MECHANISM.
GENERAL MOTORS CORP.Manufacturer number 00100View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 9
Powertrain (other)
Filed May 2, 2011

THE PROBLEM STARTED OVER FIVE WEEKS AGO. THE CAR WOULD NOT START ONCE I PUT IT IN PARK. I'VE HAD THE PARK NEUTRAL SENSOR SWITCHED CHANGED AND EVERY TIME IT HAPPENS WHICH IS AFTER THE FORTH OR FIFTH TIME I PUT IT IN PARK. I'VE HAD THE CALLED TOWED OVER 10 TIMES AND MY INSURANCE HAS BEEN CANCELED BECAUSE OF IT. THE DEALERSHIP JUST KEEP TIGHTENING THE GEAR SHIFT BUT AS I SAID WHEN I DRIVE IT, IT LOOSEN UP AND THE SAME THING HAPPENS. I THINK IT DOESN'T START BECAUSE THE SECURITY SYSTEMS KICKS IN WHEN I TRY TO PUT THE CAR IN GEAR. *TR

NHTSA ID
10398613
Incident
Apr 3, 2011
Mileage
107,041 mi
Heating & air conditioningVisibility
Filed Jul 3, 2007

I HAVE HAD TO REPLACE THE HEATER CORE 5 TIMES. THE FIRST TIME WAS 1 MONTH AFTER I PURCHASED THE JIMMY USED AT REEDMANS AUTO WORLD IN PA. 2 MONTHS AFTER THAT IT WAS REPLACED AGAIN 6 MONTHS LATER AND EVERY WINTER SINCE. I HAVE HEARD THERE WAS A IONIC PROBLEM WITH THE JIMMYS THAT SEND AND ELECTRICAL CURRENT THE MOTOR, CAUSING THE HEATER CORES TO JUST EAT AWAY CAUSING THEM TO BE REPLACE. I HAVE ALSO HAD THE UPPER AND LOWER BALL JOINTS REPLACE SINCE I HAVE HAD THE JIMMY( THEY WERE ALSO REPLACED BY THE ORIGINAL OWNER. I HAVE HAD TO REPLACE THE ENGINE MOUNTS AND MY READITOR SINCE THE MOTOR MOUNTS BROKE AND SENT THE ENGINE THRU MY RADIATOR. ALL PROBLEMS WERE FIXED MOSTLY AT THE DEALER. HOWEVER. THE HEATER CORE HAS NOW BLOWN AGAIN I HAVE NO HEAT OR AIR. IF I TURN THEM ONE THE COOLANT GUSHES OUT OF THE CAR. I NO LONGER HAVE A EXTRA WARRANTY(EXPIRED 8/06) AND CANNOT GET IT FIXED.. NOTHING SEEMS TO CORRECT THE HEATER CORE PROBLEM. 8AK

NHTSA ID
10195214
Incident
Sep 4, 2004
Mileage
57,000 mi
Suspension
Filed Jan 12, 2005

BOTH FRONT WHEEL HUBS HAD TO BE REPLACED, THE SECOND TWO TIMES . *AK

NHTSA ID
10106204
Incident
Jul 12, 2004
Mileage
64,510 mi
Suspension
Filed Jan 12, 2005

BOTH FRONT WHEEL HUBS HAD TO REPLACED, FIRST TWO TIMES. *AK

NHTSA ID
10106201
Incident
Apr 14, 2003
Mileage
46,133 mi
Suspension
Filed Mar 9, 2004

ON JULY 2003 DEALERSHIP REPLACED THE UPPER AND LOWER BALL JOINTS. EIGHT MOTHS LATER, INDEPENDENT MECHANIC DETERMINED THE NEED TO REPLACE THE UPPER AND LOWER BALL JOINTS AGAIN. *AK

NHTSA ID
10061657
Incident
Mar 9, 2004
Body & structureEngine
Filed Oct 27, 2003

OIL LEAK IS FOUND ON ALL GMC ENVOYS, COST FOR REPLACE IN SEALS, $300. ALSO BUSHINGS ON DOORS GO BAD CAUSING DOORS TO FAIL TO CLOSE. COST TO REPLACE BUSHINGS $125 PLUS LABOR. WHICH CAN BE A SAFETY PROBLEM. I HAVE 30,000 MILES WITH OIL LEAK AND BOTH DOOR BUSHINGS GONE BAD ON THE DRIVER AND PASSENGER DOOR. TIME OF PROBLEM IS WHEN DEALERSHIP NOTIFIED ME OF THE PROBLEM.*AK

NHTSA ID
10043692
Incident
Sep 3, 2002
Mileage
28,000 mi
ElectricalTransmission
Filed Jan 10, 2003

NAR 1/29/2003. THE CONSUMER STATED THE VEHICLE HAS ELECTRICAL AND TRANSMISSION PROBLEMS. THE PASSENGER REAR VIEW MIRROR ROTATED TOWARD THE FRONT OF THE VEHICLE WITHOUT ANY OUTSIDE ACTION. THE WINDSHIELD WIPERS CHANGED THE WIPING SEQUENCE AT ITS FREE WILL. THE DOORS LOCKED ON THEIR OWN AND THE WINDOWS ROLLED DOWN ON THEIR OWN. THE CONSUMER WAS UNABLE TO SHIFT INTO 1ST OR 2ND GEAR REGARDLESS OF WHETHER THE VEHICLE WAS IN 2 OR 4-WHEEL DRIVE. THE DEALER ADVISED THE SHIFTER WAS DEFECTIVE. *JB

NHTSA ID
10006045
Incident
Jan 1, 2003
Exterior lighting
Filed Sep 4, 2002

THE LOW BEAM HEADLAMPS ARE XENON BULBS, AND COST OVER $700 EACH TO REPLACE. I BELIEVE HEADLAMPS ARE A SAFETY ISSUE AND SHOULD BE REASONABLY PRICED. MERCEDES ARE OVER $1200 EACH, AND BMW OVER $800. I'M AN AUTO MECHANIC AND SEE QUITE A FEW FAILURES, AND EACH TIME THE CUSTOMER DENIES THE WORK AND DRIVES ON 1 HEADLAMP, OR LEAVES THE HIGH BEAMS ON. I FEEL THERE SHOULD BE AN ALTERNATIVE REPLACEMENT, OR PRICE RESTRUCTURING ON THE DEALERS PART.*AK

NHTSA ID
766705

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

17-NA-073

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

PIP4723F

FUEL SYSTEM, GASOLINE; SERVICE BRAKES, HYDRAULIC

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

PIP4723D

ELECTRICAL SYSTEM

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

PIC4696E

EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code.  The PI update to version D is to advise the unlock procedure is temporarily unavailable.  E version update is to add administrative details.

17NA073

EQUIPMENT

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

PIC4696D

EQUIPMENT

This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code.  The PI update to version D is to advise the unlock procedure is temporarily unavailable.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

GMC Envoy by model year
YearComplaintsRecallsInvestigationsIssue Index
2013000—
2012000—
2011000—
2010000—
2009170132.1
2008770146.5
20072185361.7
20063519361.3
20054883257.8
20043672459.1
20033938766.3
2002487141165.8
2001511—
2000221136.7
1999Viewing910—
1998192038.9
1997100—
1996200—
1995100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.