RoadVitals

2009 GMC Envoy Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest Jan 9, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 30, 2010

What this page shows

Our database holds 17 NHTSA owner-reported complaints for the 2009 GMC Envoy. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–17 of 17

Engine
Filed Jan 9, 2024

The contact owns a 2009 GMC Envoy. The contact stated that while driving at an undisclosed speed, the service stabili-trak warning light illuminated. The contact stated that while depressing the accelerator pedal, the vehicle filed accelerate as intended. The contact stated that the failure occurred intermittently. The vehicle was taken to an independent mechanic, but the failure could not be duplicated. Additionally, the contact stated that the battery was drained. The contact stated that the failure had occurred several times previously. The contact stated the battery was charged. The vehicle was taken to an independent mechanic where it was diagnosed with a peracetic battery drain, the battery needed to be replaced. The vehicle was repaired. The failure reoccurred. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 145,000.

NHTSA ID
11564458
Incident
Jun 19, 2023
Mileage
145,000 mi
EnginePowertrain (other)
Filed Nov 1, 2020

THE TRANSMISSION I HAD TO HAVE IT REPLACED BUT THE ONE THEY PUT IN IT IS REALLY ACTING LIKE THE OTHER TRANSMISSION DID NO REVERSE AND THE FIRST 2 GEARS WERE MAKING THIS GRINDING NOISE I'VE NEVER HEARD BEFORE AND IT HAPPENED WHEN I WAS BACKING OUT THE DRIVEWAY TO GO TO WORK LUCKY I MADE IT TO THE PLACE WHERE I GOT IT TO FIX IT BUT I BELIEVE THIS TRANSMISSION THEY PUT IN IT IS GOING TO DO THE SAME THING BECAUSE IT DRIVES JUST LIKE THE OLD ONE

NHTSA ID
11372522
Incident
Aug 26, 2020
Mileage
120,000 mi
Exterior lighting
Filed Sep 7, 2019

FOR 5 MONTHS THE HEADLIGHTS WORK WHEN THEY WANT TO, THE FIRST COUPLE MONTHS THEY WERE WORKING MORE THAN NOT, LAST COUPLE MONTHS THEY WERE NOT WORKING MORE THAN THEY DID WORK.

NHTSA ID
11253806
Incident
Sep 7, 2019
Mileage
150,000 mi
Engine
Filed Sep 8, 2017

ONLY 8 YEARS OLD AND 140,000 MILES THE EXHAUST MANIFOLD HAS CRACKED ALLOWING EXHAUST FUMES TO ENTER THE INTERIOR OF THE CAR. I HAVE HAD NO ACCIDENTS WITH THIS CAR AND I SEE NO REASON WHY THE MANIFOLD SHOULD CRACK. I HAVE HAD CARS LONGER THEN THIS THAT NEVER HAD THIS PROBLEM. MANIFOLDS SHOULD NOT JUST CRACK.

NHTSA ID
11022250
Incident
Sep 5, 2017
Mileage
140,000 mi
Electrical
Filed Jun 20, 2017

HEADLIGHT DRIVE MODULE (HDM) CONTROLS BOTH LOW BEAM HEADLIGHTS. THIS RELAY HAS FAILED ON ME TWICE IN LESS THAN A YEAR, AT NIGHT RESULTING IN GOING DOWN THE ROAD WITH NO LIGHTS AND UNABLE TO SEE. VEHICLE WAS IN MOTION ON A HIGHWAY GOING 55 MPH AT NIGHT

NHTSA ID
11000147
Incident
Jun 17, 2017
Mileage
110,000 mi
Exterior lighting
Filed May 2, 2017

LOW BEAM HEADLIGHTS DON'T WORK EVEN AFTER REPLACING THE HDM.

NHTSA ID
10982981
Incident
Oct 24, 2016
Mileage
112,000 mi
Filed Apr 18, 2016

REAR HATCH WINDOW EXPLODED ON ITS OWN INTO A THOUSAND PIECES WITH VEHICLE PARKED IN MILD WEATHER. THIS APPARENTLY IS A DEFECT IN DESIGN THAT IS AN UNADDRESSED SAFETY ISSUE.

NHTSA ID
10860222
Incident
Apr 12, 2016
Mileage
120,000 mi
Exterior lighting
Filed Dec 21, 2015

ON DECEMBER 20, 2015 WE WERE TRAVELING AFTER DARK (7:30 PM) AND THE HEAD LAMPS WENT OFF. WE MANAGED TO PULL OUT OF TRAFFIC SAFELY. COULD NOT FIGURE OUT WHAT HAPPENED. AFTER SITTING FOR APPROXIMATELY 5 MINUTES THE LAMPS CAME BACK ON AND WE WERE DRIVING TO OUR HOME AND THE LAMPS WENT OFF AGAIN. I TOOK THE VEHICLE TO A CHEVY DEALER AND THEY COULD NOT HELP ME. I THEN CALLED THE GMC DEALER AND GOT THE SAME RESPONSE. I THEN CHECKED ONLINE AND FOUND OUT THAT GM KNOWS OF THIS PROBLEM WHICH IS CAUSED BY A HEADLAMP MODULE OVERHEATING. I KNOW THIS PROBLEM IS OCCURRING TO OTHER PEOPLE SO WHY HASN'T THERE BEEN A RECALL.? HELP.

NHTSA ID
10811403
Incident
Dec 20, 2015
Mileage
69,443 mi
Exterior lighting
Filed Oct 6, 2015

TL* THE CONTACT OWNS A 2009 GMC ENVOY. WHILE DRIVING AT AN UNKNOWN SPEED, THE HEAD LAMPS FAILED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

NHTSA ID
10780135
Incident
Aug 7, 2015
Mileage
63,000 mi
Exterior lighting
Filed Oct 1, 2015

TL* THE CONTACT OWNS A 2009 GMC ENVOY. WHILE DRIVING 35 MPH, BOTH HEADLIGHTS AND TAIL LIGHTS FAILED. THE CONTACT WAS ABLE TO DRIVE HOME USING THE FOG LIGHTS. AFTER LETTING THE ENGINE COOL DOWN, THE VEHICLE WOULD OPERATE NORMALLY. THE CONTACT WAS A CERTIFIED MECHANIC AND NOTED THAT THE VOLT METER DROPPED TO 12 VOLTS WHEN THE FAILURE OCCURRED. THE MANUFACTURER WAS AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 119,000. UPDATE 01/13/16 UPDATED 01/22/16.*JB

NHTSA ID
10778976
Incident
Sep 27, 2015
Mileage
119,000 mi
Electrical
Filed Jan 22, 2015

TL* THE CONTACT OWNS A 2009 GMC ENVOY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, AN ABNORMAL NOISE EMITTED FROM UNDERNEATH THE RIGHT PASSENGER'S SEAT. THE PROBLEM RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. ..UPDATED 10/28/16 *BF UPDATED 03/19/15*BF....UPDATED 04/28/15*JB..UPDATED 10/04/16 *BF UPDATED 10/31/16.*JB UPDATED 9/19/2017*CN

NHTSA ID
10678223
Incident
Jan 10, 2010
Mileage
60,000 mi
Exterior lighting
Filed Nov 2, 2014

THE HEADLIGHTS GO OUT AND WILL NOT COME BACK ON WHILE DRIVING MY SISTER TOOK IT TO GM WHILE IT WAS STILL UNDER WARRENTY AND WAS TOLD THAT IS NOT COVERED UNDER WARRENTY SHE PAID $35,000 FOR THIS GMC AND CAN NOT DRIVE IT AT NIGHT 6MONTHS AFTER BUYING THE ENVOY IF MY SISTER GETS KILLED BECAUSE OF THIS UNSAFE ENVOY ITS ON GMC IF IT COMES ON A GMC AND ITS STILL UNDER WARRENTY THEN IT SHOULD BE COVERED,IF GMC SELL DEFECTIVE EQUIPMENT THEN IT SHOULD FIX IT IF IT UNDER THE GMC NAME. *TR

NHTSA ID
10651944
Incident
Jan 15, 2010
Mileage
10,000 mi
AirbagsElectricalSteering
Filed Jul 17, 2014

TL* THE CONTACT OWNS A 2009 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. IN ADDITION, THE DRIVER'S AIR BAG AND THE STEERING WHEEL FAILED DUE TO THE IGNITION SWITCH FAILURE. AS A RESULT, THE FRONTAL AIR BAG AND THE STEERING WHEEL POSITION SENOR WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDE IN NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM), NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING), AND NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 63,566 AND THE CURRENT MILEAGE WAS 87,000. UPDATED 9/4/14*CN UPDATED 12/16/2014 *JS

NHTSA ID
10611219
Incident
Nov 1, 2012
Mileage
63,566 mi
ElectricalEnginePowertrain (other)
Filed Mar 14, 2014

LUCKILY I STOPPED AT A TRAFFIC LIGHT AND THE CAR QUIT. I PUT IT IN PARK AND TRIED TO RE-START IT BUT HAD NOTHING. A POLICE OFFICER PULLED UP BEHIND ME AND RADIOED FOR A TOW TRUCK. THEY TOOK IT TO THE DEALERSHIP AND $300.00 DOLLARS LATER SAID IT WAS THE IGNITION SWITCH. THEY GAVE ME THE OLD SWITCH AND I STILL HAVE IT. NOW I WOULD LIKE TO KNOW WHAT WOULD HAVE HAPPENED IF I HAD BEEN ON A MAJOR FREEWAY TRAVELING AT 75-80 MPH AND THE SWITCH WERE TO GO OUT? G M IS JUST RECALLING CERTAIN VEHICLES, WHAT ABOUT ALL THE REST THAT STILL HAVE THE SAME THING WRONG WITH THEM. IS IT THAT YOU HAVE TO LOOSE YOUR OR SOMEONE YOU LOVE'S LIFE BEFORE THEY ARE MADE TO FIX FAULTY PARTS? MAYBE THEY SHOULD BE MADE TO PRODUCE PARTS UP TO AMERICAN STANDARDS AND NOT THIRD WORLD COUNTRY STANDARDS. THANK YOU *TR

NHTSA ID
10569469
Incident
Oct 16, 2013
Mileage
56,000 mi
Other / unspecified
Filed Apr 20, 2013

VEHICLE WAS PARKED IN LOT OF LOCAL SHOPPING MALL AT 10:30 AM - WHEN REAR WINDSHIELD BLEW OUT , SHATTERING AND SPLINTERING INTO A THOUSAND PIECES FOR NO APPARENT REASON - LUCKILY NO ONE WAS INJURED - ONLINE SEARCH REVEALS MANY SIMILAR INCIDENTS WITH THIS VEHICLE - GM NEEDS TO ADDRESS THIS BEFORE SOMEONE IS SERIOUSLY INJURED. *TR

NHTSA ID
10508924
Incident
Apr 20, 2013
Mileage
70,000 mi
BrakesDriver assistanceSteering
Filed Jan 15, 2012

WHILE DRIVING AROUND TOWN, I HEAR A NOISE, THAT SOUNDED LIKE A FLAT. THE TRUCK BEGAN TO SLOW DOWN ON ITS OWN, WITHOUT ME APPLYING THE BREAKES. I MANAGED TO GET THE TRUCK OVER TO THE SIDE OF THE ROAD. THE SERVICE STABLTRK LIGHT WA ON, THE BRAKES LOCKED UP. I HAD IT TOWED TO THE DEALER WHO DID 1400 DOLLARS OF WORK ON IT , BUT STATED THE COULD NOT GET IT TO DUPLICATE MY COMPLAINT. 7 DAYS LATER IT REPEATED THE SAME THING, I HAD IT TOWED TO THE DEALER. THIS TIME THEY TOLD ME THAT I HAD CONTAMINATED BRAKE FLUID. I WAS UPSET, AND FELT I WAS BING JERKED AROUND. I HAD IT TOWED HOME. HAD ANOTHER MACHANIC TEST THE BRAKE FLUID, NEEDLESS TO SAY, IT SHOWED TO HAVE THE NORMAL AMOUNT OF CONTAMINATION FROM ROUTINE DRIVING. HE ALSO COULD NOT GET IT TO REPEAT THE PROBLEM, I AM ASSUMING NO CODES CAME UP THIS TIME EITHER. I HAVE DRIVIEN IT FOR ONE MONTH WITH OUT A PROBLEM, UNTILL THIS MORNING, I WENT TO THE STORE, ABOUT 1/2 MILE FROM MY HOME, AND THE SAME PROBLEM OCCURED. AFTER LEAVING THE ENGINE OFF FOR APPRO. 30 MIN, IT BECAME DRIVABLE AGAIN.

NHTSA ID
10443827
Incident
Dec 1, 2011
Fuel system
Filed Jan 30, 2010

MY GAS GAUGE BEGAN TO SWAY FROM E TO F, NO MATTER HOW FULL THE TANK WAS. EVENTUALLY THE GAUGE JUST REMAINED ON E AND I'VE HAD TO ESTIMATE MILEAGE ON WHEN IT IS TIME TO FILL UP, FOR 6 MONTHS NOW. I'VE SPOKE WITH OTHER GMC ENVOY OWNERS AND THIS APPEARS TO BE A COMMON PROBLEM. IS THERE A RECALL FOR THIS? *TR

NHTSA ID
10303330
Incident
Aug 15, 2009
Mileage
60,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .