RoadVitals

2002 Safari Coach Zanzibar

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jul 10, 2007
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Sep 6, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2002 Safari Coach Zanzibar, most frequently naming the brakes and suspension categories. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes150.0%
  • Suspension150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Sep 6, 2007
3,463 units potentially affected
The defect: ON CERTAIN MOTOR HOMES, FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION, THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
The remedy: MONACO WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR MONACO AT 1-877-466-6226.
MONACO COACH CORPORATIONView on NHTSA.gov

SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY

Feb 14, 2005
2,827 units potentially affected
The defect: ON CERTAIN CLASS A MOTOR HOMES, THE SPACER PLATE UNDER THE TRAILING ARMS HAD A TRANSVERSE WELD WHICH CREATES A HEAT RISER AND CAUSE THE TRAILING ARMS TO CRACK.
The risk: THIS COULD CREATE ROUGH DRIVING CONDITIONS AND DAMAGE TO REAR SUSPENSION SYSTEM. THE DRIVER COULD LOOSE CONTROL OF THE MOTORHOME AND A CRASH COULD OCCUR WITHOUT PRIOR NOTICE.
The remedy: DEALERS WILL INSPECT THE REPLACE THE TRAILING ARMS FOR CRACKS AND REPLACING THE TRAILING ARMS AND U-BOLTS IN THE REAR SUSPENSION OF THE MOTORHOMES FREE OF CHARGE. THE RECALL BEGAN ON MARCH 29, 2005. OWNERS MAY CONTACT MONACO AT 1-800-685-6545.
MONACO COACH CORPORATIONManufacturer number R04062View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesSuspension
Filed Jul 10, 2007

TL*THE CONTACT OWNS A 2002 MONACO SAFARI COACH ZANZIBAR. THE CONTACT NOTICED THAT THE REAR DRIVER SIDE OF THE VEHICLE LEANED DOWN THREE INCHES. THE DEALER INSPECTED THE VEHICLE, BUT DID NOT OFFER AN EXPLANATION FOR THE FAILURE. THE MANUFACTURER STATED THAT THE SUSPENSION ON THE VEHICLE WAS INADEQUATE AND THAT NO PARTS WERE AVAILABLE TO PERFORM A REPAIR. AS OF JULY 10, 2007, THE SUSPENSION HAS NOT BEEN REPAIRED. THE CONTACT STATED THAT THE PARKING BRAKE DOES NOT ENGAGE PROPERLY. THE DEALER STATED THAT THE BRAKE PADS NEED TO BE REPLACED AND THE ROTORS NEED TO BE TURNED. THEY REPLACED THE PADS, BUT THE FAILURE PERSISTS. THE CURRENT MILEAGE IS 56,000 AND FAILURE MILEAGE WAS 48,000. UPDATED 02-01-08 *BF UPDATED 02/01/08 *TR

NHTSA ID
10195978
Incident
Dec 13, 2006
Mileage
48,000 mi

Compare model years

Complaint and recall counts across every year of this model

Safari Coach Zanzibar by model year
YearComplaintsRecallsInvestigationsIssue Index
2004320
2003030
2002Viewing120
2001010
2000110
1999010
1998010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.