Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
42
Latest Jul 19, 2016
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
9
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Feb 12, 2003
What this page shows
Our database holds 42 NHTSA owner-reported complaints for the 2003 Saturn L300. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 42 · page 1 of 2
EngineExterior lightingVisibility
Filed Jul 19, 2016
TL* THE CONTACT OWNS A 2001 (NA) SATURN L300. THE CONTACT STATED THAT THE ANTI-FREEZE WARNING INDICATOR ILLUMINATED, THE REAR PASSENGER SIDE TAIL LIGHT FAILED, AND THE WIPER MOTOR DID NOT OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE ANTI-FREEZE HOSE AND CONNECTOR WERE DEFECTIVE AND NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT WAS MADE AWARE OF THE RESONATOR BEING DAMAGED BY ANOTHER INDEPENDENT MECHANIC. THE CONTACT STATED THAT THE VEHICLE ALSO JERKED AFTER BEING OPERATED FROM A STOP. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. UPDATED 09/20/17*LJ *CN
NHTSA ID
10885944
Incident
Jul 19, 2015
Mileage
112,000 mi
Exterior lighting
Filed Aug 19, 2015
TL* THE CONTACT OWNS A 2003 SATURN L300. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO TURN INTO ANY DIRECTION AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TOWED TO THE DEALER, WHERE THE IGNITION SWITCH WAS REPLACED. THE CONTACT ALSO MENTIONED THAT BOTH RED PLASTIC TAIL LIGHT COVERS FADED INTO A PINKISH COLOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
NHTSA ID
10749843
Incident
Jul 1, 2015
Mileage
98,000 mi
ElectricalEngineSteering
Filed Aug 21, 2014
IGNITION SWITCH WILL NOT START THE CAR. IT IS IN THE OFF POSITION. I AM HAVING A NEW SWITCH INSTALLED. I DO NOT UNDERSTAND WHY THIS CAR PART IS NOT ON THE RECALL LIST. ALL OTHER 2003 SATURNS ARE BEING RECALLED. *TR
NHTSA ID
10627094
Incident
Aug 20, 2014
Mileage
140,000 mi
Brakes
Filed Aug 11, 2014
TL* THE CONTACT OWNS A 2003 SATURN L300. THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 106,800.
NHTSA ID
10621457
Incident
Aug 9, 2014
Mileage
160,800 mi
Exterior lighting
Filed Jun 27, 2014
THE CLUSTER LIGHTS, BRAKE LIGHTS, AND PARKING LIGHTS HAVE GONE OUT. IT SHOWS FOR OTHER MODELS; BUT MINE THAT IT IS A SAFETY CONCERN. *TR
NHTSA ID
10606478
Incident
Jun 18, 2014
Mileage
102,000 mi
Electrical
Filed Jun 9, 2014
COMPUTER WHICH RECORDS AND DISPLAYS SPEED, ENGINE RPM, MILEAGE, AND VEHICLE WARNINGS FAILED COMPLETELY. THIS FAILURE MEANT THE DASH NO LONGER RECORDS MILEAGE, AND WILL NOT DISPLAY SPEED OR RPM. DANGEROUS FAILURE FOR UNTRAINED DRIVER. UNKNOWN SPEED COULD LEAD TO UNSAFE DRIVING OR CRASH, HAVING POTENTIAL TO CAUSE DEADLY ACCIDENT. *TR
NHTSA ID
10597092
Incident
Aug 15, 2012
Mileage
137,346 mi
Driver assistance
Filed Jun 6, 2014
Crash reported
TL* THE CONTACT OWNS A 2003 SATURN L300. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE SUDDENLY ACCELERATED AND CAUSED THE CONTACT TO CRASH INTO A TREE. NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,000.
NHTSA ID
10596634
Incident
Jun 5, 2014
Mileage
100,000 mi
Engine
Filed May 19, 2014
TL* THE CONTACT OWNS A 2003 SATURN L300. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, BUT THEY COULD NOT DIAGNOSE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 93,000.
NHTSA ID
10592355
Incident
Dec 23, 2011
Mileage
93,000 mi
Suspension
Filed May 15, 2014
LEFT FRONT SPRING IN MACPHERSON STRUT SNAPPED AT THE BOTTOM. THE POINT OF THE BREAK WAS HEAVILY RUSTED. REPAIR HAD TO BE MADE WITH USED PARTS, COSTING ABOUT $800, AS AFTERMARKET PARTS FOR THIS VEHICLE ARE NOT AVAILABLE, AND DEALER PARTS ARE OVERPRICED TO ALMOST BEING AT VEHICLE BLUE BOOK VALUE. *TR
NHTSA ID
10588754
Incident
Mar 15, 2013
Mileage
61,500 mi
Driver assistanceElectrical
Filed Apr 4, 2014
Fire reported
ON A RAINY NIGHT, JAN 10, 2014, I CAME OUT OF WORK AND STARTED MY CAR. I THANKED GOD IT STARTED BECAUSE SOMETIMES IT WOULDN'T START AT ALL. EVEN AFTER REPLACING ALMOST EVERY ENGINE PART INCLUDING THE COMPUTER. I STARTED DRIVING OUT OF THE PARKING SPOT AND I SMELLED SOMETHING BURNING INSIDE THE CAR. THE ENGINE STARTED REVVING WILDLY UP AND DOWN. I HAD NO CONTROL OF THE CAR. WHITE THICK SMOKE FILLED THE CAR FAST. FLAMES STARTED SHOOTING OUT AT ME FROM UNDER THE DASHBOARD. I WAS SO PANICKED THAT I COULD HARDLY GET OUT OF THE CAR. THE INSURANCE CO TOTALED IT AND I STILL OWE 500.00! I'VE SPENT MORE MONEY TRYING TO GET THE CAR TO START WHEN I WANT IT TO AND TO STOP SHUTTING OFF WHILE IM DRIVING ON THE HIGHWAY WITH MY CHILDREN AND OR INFANT GRANDDAUGHTER. THIS 2003 SATURN L300 HAS BEEN NOTHING BUT A FINANCIAL AND MENTAL NIGHTMARE ONLY TO GO UP IN SMOKE, RUIN MY CREDIT, AND LEAVE ME STRANDED WITH NO VEHICLE ONCE AGAIN. *TR
NHTSA ID
10577366
Incident
Feb 18, 2011
Mileage
12,500 mi
ElectricalEngine
Filed Mar 19, 2014
Fire reported
TL* THE CONTACT OWNS A 2003 SATURN L300. THE CONTACT STATED THAT THE VEHICLE OVERHEATED AND THERE WAS A LEAK WHICH ALLOWED WATER TO DRIP INTO THE CABIN. THE CONTACT ALSO STATED THAT THE KEY FAILED TO TURN WHILE IN THE IGNITION AND WAS DIFFICULT TO REMOVE. THE CONTACT THEN MENTIONED THAT SMOKE EMITTED FROM THE IGNITION AND ENGINE COMPARTMENT AND THE INSTRUMENT PANEL ERRONEOUSLY DIMMED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED. THE CONTACT WAS UNSURE OF WHAT EXACT REPAIRS WERE DONE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATELY FAILURE MILEAGE WAS 86,112.
NHTSA ID
10573351
Incident
Nov 7, 2008
Mileage
86,112 mi
AirbagsElectrical
Filed Feb 28, 2014
Crash reported
IN FEBRUARY, 2007 AND IN APRIL OF 2008 I WAS INVOLVED SEPARATE FRONT END CRASHES WHILE DRIVING MY 2003 SATURN L300. IN BOTH INSTANCES SEATBELT RESTRAINTS WERE USED (AS ALWAYS), BUT THE AIR-BAGS FAILED TO DEPLOY. FORTUNATELY, NO ONE WAS INJURED. IN BOTH INSTANCES, I BELIEVED THAT I WAS FORTUNATE THE AIR-BAGS DIDN'T OPEN BECAUSE OF THE EXPENSE INVOLVED REPAIRING A DEPLOYED AIR-BAG. IN LATE FEBRUARY-2014, GENERAL MOTORS ANNOUNCED A LARGE RECALL OF NUMEROUS VEHICLES (SATURN ION, SATURN VUE, CHEVY COBALT AND OTHER VEHICLES WHICH ARE SIMILAR TO MY 2003 SATURN L300) SITTING A DEFECTIVE IGNITION SWITCH WHICH DISABLES THE ACTIVATION OF THE VEHICLES AIRBAGS WHEN IT IS INVOLVED AN ACCIDENT! 13 DEATHS HAVE BEEN ATTRIBUTED TO THE DEFECTIVE SWITCH, THUSFAR. ALTHOUGH THE 2003 SATURN L300 IS NOT INCLUDED IN THE RECALL, I BELIEVE IT SHOULD BE INCLUDED BECAUSE OF THE AIR-BAG ISSUE THAT I EXPERIENCED TWICE WITH MY L300. IN ADDITION, THERE IS A STARTING PROBLEM WITH THE IGNITION SWITCH, WHICH HAS ARISEN SINCE I'VE OWNED THIS CAR THAT HAS HAPPENED NUMEROUS TIMES DURING THE LAST 4-5 YEARS. EACH DAY THE L300 STARTS FINE THE FIRST TIME . HOWEVER, WHEN THE VEHICLE IS SHUT OFF, (TO GET GASOLINE OR TO GO INTO A STORE) THE VEHICLE WILL FAIL TO RE-START. AFTER WAITING ANYWHERE FORM 15 MINUTES TO 1-1/2 HOURS, THE CAR WILL START LIKE NOTHING IS WRONG. ALTHOUGH THIS HAPPENS MOSTLY IN THE COLD WEATHER IT HAS ALSO HAPPENED DURING THE SUMMER TIME AS WELL. I BELIEVE THIS IS DUE TO THE SAME DEFECTIVE IGNITION SWITCH/PASS-LOCK SENSOR ISSUE AS THE RECALLED VEHICLES. *TR
NHTSA ID
10566458
Incident
Apr 20, 2008
Mileage
45,000 mi
ElectricalExterior lighting
Filed Dec 5, 2013
WHILE ENGAGING THE HIGH BEAMS, SMOKE BEGAN TO APPEAR OUT OF THE TURN SIGNAL STALK ON THE STEERING COLUMN. ALSO, THE HIGH BEAMS COULD NO LONGER BE TURNED OFF. I HAD TO ENGAGE THE SWITCH SEVERAL TIMES BEFORE IT WOULD TURN OFF. THIS HAS HAPPENED PREVIOUSLY, AND THE FIX WAS TO REPLACE THE TURN STALK. THIS IS NOW THE SECOND TURN SIGNAL STALK THIS HAS HAPPENED TO. I AM QUESTIONING THE DESIGN OF THE TURN SIGNAL STALK. THERE APPEARS TO BE SOME SORT OF SHORT IN THE WIRING OR CONTACTS FOR THE HIGH BEAMS THAT CAUSES THIS PROBLEM. THIS IS A FIRE HAZARD, AND THEREFORE A MAJOR SAFETY CONCERN. *TR
NHTSA ID
10554959
Incident
Jan 30, 2013
Mileage
130,000 mi
Exterior lighting
Filed Aug 13, 2013
TL* THE CONTACT OWNS A 2003 SATURN L300. THE CONTACT STATED WHEN THE BRAKE PEDAL WAS DEPRESSED THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT REPAIRED NOR WAS THE FAILURE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
NHTSA ID
10535084
Incident
Aug 8, 2013
Mileage
114,000 mi
Fuel system
Filed Oct 12, 2012
EXTERNAL FUEL TANK LEAKAGE DUE TO BROKEN PLASTIC PART ON FUEL PUMP MODULE. THIS SAFETY HAZARD COMPLAINT IS IDENTICAL TO THE JUST PUBLISHED 9/30/12 RECALL OF 2007-2009 SATURN IONS IN FLORIDA FOR THE EXACT SAME MECHANICAL FAULT - BROKEN PLASTIC PART ON FUEL MODULE CAUSING EXTERNAL FUEL LEAKAGE. GM/CHEVY WILL NOT HONOR RECALL ON MY 2003 SATURN L-300 FOR THE SAME DEFICIENCY AND SAFETY HAZARD. INFACT MY VEHICLE WAS IN THE SHOP FOR THAT REPAIR AT THE SAME TIME A RECALL WAS PUBLISHED FOR THAT PROBLEM. I REQUEST THAT MY VIN BE INCLUDED IN THE RECALL REPAIR. *TR
NHTSA ID
10479924
Incident
Sep 27, 2012
Mileage
67,770 mi
ElectricalEngine
Filed Jul 21, 2012
ENGINE STALLS AFTER 10 MINUTES OF DRIVING. WON'T START AGAIN FOR 2 OR 3 HOURS ONLY TO RUN FOR 10 MINUTES AND STALL AGAIN. SOMETIMES ENGINE WILL STALL WHILE IDLING. SOMETIMES THE ENGINE LIGHT WITH THE WRENCH IN IT COMES ON AND THE VEHICLE STARTS TO SHIFT ROUGHLY. IF I TURN OFF THE VEHICLE AND START IT AGAIN, THIS LIGHT GOES OFF AND THE VEHICLE SHIFTS NORMALLY. *TR
NHTSA ID
10466854
Incident
May 5, 2012
Mileage
84,500 mi
Engine
Filed Oct 21, 2010
TL* THE CONTACT OWNS A 2003 SATURN L300. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING A RECURRING FAILURE IN WHICH IT WOULD STALL WHILE DRIVING AT ANY SPEED, WITHOUT WARNING. THE CONTACT WOULD ALLOW THE VEHICLE TO COOL OFF BEFORE HE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO SEVERAL AUTHORIZED DEALERS AS WELL AS INDEPENDENT REPAIR FACILITIES WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS REPAIRED BUT TO NO AVAIL. THE VEHICLE CONTINUED TO STALL INTERMITTENTLY AT ANY SPEED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 62,000.
NHTSA ID
10361564
Incident
Apr 30, 2010
Mileage
60,000 mi
Driver assistanceElectricalEngine+1 more
Filed Sep 27, 2010
TL* THE CONTACT OWNS A 2003 SATURN L300. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT A SHARP AND ABNORMAL INCREASE IN ENGINE RPMS WHEN ATTEMPTING TO ACCELERATE. IN ADDITION, THE VEHICLE WOULD ALSO EXHIBIT AN UNUSUALLY LOUD ROARING BUT WOULD NOT RESPOND. AS A RESULT, THE CATALYTIC CONVERTER FAILED. THE DEALER ADVISED THE CONTACT THAT THEY ARE AWARE OF THE FAILURE BUT THEY COULD OFFER NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 133,000. THE CONSUMER STATED THE INTERIOR AND EXTERIOR LIGHTS FLICKER ALONG WITH THE HEATER, WHICH SEEMS TO COME INTERMITTENTLY. THE WATER PUMP AND TIMING BELT WERE REPLACED. ALSO, THE CATALYTIC CONVERTER MOTOR AND BATTERY WERE REPLACED. UPDATED 04/15/11
NHTSA ID
10357847
Incident
Mar 27, 2010
Mileage
133,000 mi
Other / unspecifiedSteering
Filed Mar 11, 2010
STEERING COLUMN CLUNKING. HAD INTERMEDIATE SHAFT REPAIRED WHEN I PURCHASED THE CAR IN 12/2007 WHICH I INCLUDED THE LUBRICATION OF THE INTERMEDIATE SHAFT AND REPLACING THE SWAY BAR LINKS. IN 3/2008, PROBLEM OF CLUNKING NOISE RESURFACED. STEERING GEAR WAS FAILING AND LEAKING AND REPAIRS WERE MADE. IN 12/2008, CLUNKING NOISE RESURFACED. FIND TIE ROD WAS LOOSE AND THAT THE STRUT MOUNTS NEEDED TO BE REPLACED. CLUNKING NOISE HAS RESURFACED IN LATE 2009, EARLY 2010. SATURN IS INVESTIGATING REPAIR NEEDS BASED ON PREVIOUS WORK PERFORMED. *TR
NHTSA ID
10318995
Incident
Dec 26, 2007
Mileage
69,346 mi
Fuel system
Filed Dec 30, 2009
Fire reported2 injuries reported
I JUST PUT GAS IN THE CAR AND ABOUT 20 MINS LATER I ASKED MY 11 YR OLD DO YOU SMELL GAS AND HE SAID YES AND WITHIN SECONDS WE HAD SMOKE EVERYWHERE THIS COULD HAVE KIILED US. *TR
NHTSA ID
10297623
Incident
Dec 28, 2009
Tires & wheels
Filed Nov 2, 2009
2003 SATURN L300 HAS FIRESTONE TIRES THAT ARE DRY ROTTED. *NJ THE CONSUMER STATED THE VEHICLE CAME EQUIPPED WITH 5 TUBELESS RADIAL FIRESTONE TIRES WHICH CARRIED A MANUFACTURER'S DATE OF 2002. YESTERDAY, THE CONSUMER NOTICED THE RIGHT FRONT TIRE HAD A GAP AROUND THE CIRCUMFERENCE OF THE FACE OF THE TIRE WHERE IT JOINED THE TREADS. *JB
NHTSA ID
10290673
Incident
Sep 11, 2009
Mileage
12,818 mi
Powertrain (other)
Filed Jan 22, 2008
SATURN 2003 L300, PURCHASED NEW, MULTIPLE ISSUES. INTERIOR LIGHTS FLICKER. CAR WILL NOT START WHEN GAS IS UNDER 1/4 TANK, DEALERSHIP SAYS OPERATING PER DESIGN. IGNITION, KEY FROZE, WOULD NOT TURN, KEY STUCK, CAR HAD TO BE TOWED, IGNITION REPLACED. MAJOR ISSUE: STEERING. INTERMEDIATE SHAFT HAS BEEN REPLACED TWICE. IN ADDITION TO GEAR BOX. PROBLEM MAKES STEERING LOOSE, CLUNKING FEEL AND NOISE WHEN TURNING LEFT OR RIGHT. *TR
NHTSA ID
10215728
Incident
Jan 22, 2008
Mileage
45,000 mi
Fuel system
Filed Jan 19, 2008
FUEL PUMP FAILURE -- DISINTEGRATED. HAVE OVER $1,000 OF REPAIRS. THIS IS ON TOP OF $400 REPAIRS LAST MONTH TO REPLACE THE HEATER CORE AND A RECOMMENDED $600+ TO REPLACE THE OIL COOLER HOUSING. THE CAR HAS LESS THAN 80,000 MILES ON IT AND IS NOT PAID OFF FOR 2 MORE MONTHS. I'VE GONE TO THE WEBSITE WWW.CARSURVEY.ORG AND MANY OTHERS ARE HAVING SIGNIFICANT PROBLEMS WITH THIS AS WELL. LUCKILY, THE PUMP DIDN'T DISINTEGRATE WHILE WE WERE DRIVING, UNLIKE SOME OTHER OWNERS. *TR
NHTSA ID
10215441
Incident
Jan 19, 2008
Mileage
80,000 mi
Exterior lighting
Filed Aug 20, 2007
Fire reported
AFTER TURNING ON MY LEFT BLINKER, SMOKE STARTING COMING FROM THE STEERING WHEEL. I HAD IT REPAIRED THIS MORNING AT THE SATURN DEALERSHIP. I OVERHEARD TWO OTHER CALLS OF THE SAME PROBLEM. IN FACT, ONE OF THE SERVICE ADVISORS TOLD THE CUSTOMER NOT TO USE THEIR BLINKERS. *TR
NHTSA ID
10200111
Incident
Aug 19, 2007
Mileage
69,950 mi
Seat belts
Filed Aug 14, 2007
Crash reported1 injury reported1 death reported
TL*THE CONTACT OWNED A 2003 SATURN L300. THE CONTACT'S ATTORNEY STATED THAT A FORD VEHICLE LOST CONTROL AND STRUCK THE CONTACT'S VEHICLE ON THE DRIVER SIDE. THE CONTACT'S WIFE STRUCK HER HEAD ON THE LEFT SIDE AND HER HAIR WAS CAUGHT IN THE REAR VIEW MIRROR. THE SEAT BELT FAILED TO RESTRAIN HER AND SHE DIED DUE TO HER HEAD INJURY. HER SON, SEATED IN THE FRONT PASSENGER SEAT, WAS PROPERLY RESTRAINED AND SUSTAINED MINOR INJURIES. A SAFETY RESTRAINT EXPERT STATED THAT THE PASSENGER SIDE SEAT BELT SHOWED WITNESS MARKS OF PROPER RESTRAIN, BUT THE DRIVER SIDE SEAT BELT DID NOT SHOW ANY WITNESS MARKS. PARKER HEIGHTS POLICE FILED REPORT NUMBER 05-00081. THE DEALER AND SPEED INFORMATION WERE UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 40,000.
NHTSA ID
10199511
Incident
Mar 17, 2005
Mileage
40,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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