RoadVitals

2003 Saturn L300

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
42
Latest Jul 19, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
9
4 injuries, 1 deaths reported

Overview

Our database contains 42 NHTSA owner-reported complaints for the 2003 Saturn L300, most frequently naming the electrical, engine and exterior lighting categories. 1 NHTSA investigation names it; and 304 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE06006ClosedPreliminary Evaluation

TIMING CHAIN FAILURE

Opened Jan 24, 2006
Closed Jun 6, 2006

ON DECEMBER 12, 2005, ODI RECEIVED A DEFECT PETITION (DP05-008) REQUESTING THE INVESTIGATION OF TIMING CHAIN FAILURES THAT COULD CAUSE STALLING IN SATURN VEHICLES EQUIPPED WITH THE 2.2L (L61) ENGINE. ODI OPENED PE06-006 ON JANUARY 24, 2006, WITH 24 VEHICLE OWNER COMPLAINTS THAT ALLEGED A BROKEN TIMING CHAIN CAUSED THE VEHICLE TO STOP OPERATING.ON APRIL 12, 2006, ODI RECEIVED INFORMATION FROM GENERAL MOTORS (GM) CONCERNING TIMING CHAIN FAILURES IN APPROXIMATELY 412,000 MODEL YEAR (MY) 2000 THROUGH 2003 SATURN L-SERIES AND ION VEHICLES WITH 2.2L ENGINES. GM'S RESPONSE INCLUDED 1,020 OWNER COMPLAINTS AND FIELD REPORTS CONCERNING TIMING CHAIN FAILURE, INCLUDING 228 THAT ALLEGED THE FAILURE CAUSED THE VEHICLE TO STALL WHILE DRIVING.GM ALSO PROVIDED WARRANTY CLAIM DATA THAT SHOWED 1,902 SUBJECT VEHICLES RECEIVING TIMING CHAIN REPAIRS, INCLUDING 261 WHICH INDICATED THAT A STALL WHILE DRIVING RESULTED FROM THE FAILURE.THE GM COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS THAT DID NOT CONTAIN SUFFICIENT INFORMATION TO DETERMINE THAT A STALL WHILE DRIVING OCCURRED WERE PROVIDED IN THE CATEGORY OTHER.GM STATED THAT THE MAJORITY OF THESE INCIDENTS PROBABLY OCCURRED WHILE THE VEHICLES WERE PARKED SINCE THE TIMING CHAIN IS MORE LIKELY TO BREAK DURING HIGH CHAIN LOAD SITUATIONS, SUCH AS ENGINE STARTUP.GM'S DATA SHOWED ELEVATED FAILURE RATES IN APPROXIMATELY 20,500 MY 2001 L-SERIES VEHICLES PRODUCED DURING A FOUR MONTH PERIOD FROM NOVEMBER 2000 THROUGH FEBRUARY 2001.OVER ONE-THIRD OF GM'S TOTAL COMPLAINTS AND FIELD REPORTS (34.3%) AND WARRANTY CLAIMS (38.2%) INVOLVED L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, WHICH ARE ONLY ABOUT 5% OF SUBJECT VEHICLE PRODUCTION.THE TIMING CHAIN FAILURE RATE IN THE VEHICLES BUILT DURING THIS RANGE IS OVER 10 TIMES GREATER THAN THE REMAINING SUBJECT VEHICLE POPULATION. FOR THE MY 2001 L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, THE 36-MONTH FAILURE RATE FOR REPAIRS INVOLVING STALL WHILE DRIVING IS SLIGHTLY UNDER ONE PERCENT.HOWEVER, IF THE INCIDENTS CODED AS OTHER ARE ADDED, THE 36-MONTH FAILURE RATE RISES TO NEARLY FIVE PERCENT FOR THOSE VEHICLES.ODI AND GM ARE CONTINUING TO ASSESS THE NUMBER OF COMPLAINTS AND WARRANTY CLAIMS CODED BY GM AS OTHER THAT INVOLVE INCIDENTS OF STALL WHILE DRIVING.GM'S STATISTICAL MODELING OF THE FAILURE DATA INITIALLY CONCLUDED THAT THE FAILURE RATES WERE DECLINING WITH AGE AND MILEAGE FOR ANY SET OF WARRANTY DATA ANALYZED (E.G., STALL WHILE DRIVING, OTHER OR COMBINED).HOWEVER, SUBSEQUENT ANALYSIS SHOWED THAT THE FAILURE RATES ARE INCREASING. BASED ON THE HIGH COMPLAINT AND WARRANTY RATES FOR TIMING CHAIN FAILURE IN THE 4-MONTH PRODUCTION PERIOD FOR THE MY 2001 L-SERIES VEHICLES, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE FREQUENCY OF STALL INCIDENTS DUE TO TIMING CHAIN FAILURES IN THOSE VEHICLES (EA06-009).

ENGINE AND ENGINE COOLING

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

EngineExterior lightingVisibility
Filed Jul 19, 2016

TL* THE CONTACT OWNS A 2001 (NA) SATURN L300. THE CONTACT STATED THAT THE ANTI-FREEZE WARNING INDICATOR ILLUMINATED, THE REAR PASSENGER SIDE TAIL LIGHT FAILED, AND THE WIPER MOTOR DID NOT OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE ANTI-FREEZE HOSE AND CONNECTOR WERE DEFECTIVE AND NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT WAS MADE AWARE OF THE RESONATOR BEING DAMAGED BY ANOTHER INDEPENDENT MECHANIC. THE CONTACT STATED THAT THE VEHICLE ALSO JERKED AFTER BEING OPERATED FROM A STOP. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. UPDATED 09/20/17*LJ *CN

NHTSA ID
10885944
Incident
Jul 19, 2015
Mileage
112,000 mi
Exterior lighting
Filed Aug 19, 2015

TL* THE CONTACT OWNS A 2003 SATURN L300. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO TURN INTO ANY DIRECTION AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TOWED TO THE DEALER, WHERE THE IGNITION SWITCH WAS REPLACED. THE CONTACT ALSO MENTIONED THAT BOTH RED PLASTIC TAIL LIGHT COVERS FADED INTO A PINKISH COLOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

NHTSA ID
10749843
Incident
Jul 1, 2015
Mileage
98,000 mi
ElectricalEngineSteering
Filed Aug 21, 2014

IGNITION SWITCH WILL NOT START THE CAR. IT IS IN THE OFF POSITION. I AM HAVING A NEW SWITCH INSTALLED. I DO NOT UNDERSTAND WHY THIS CAR PART IS NOT ON THE RECALL LIST. ALL OTHER 2003 SATURNS ARE BEING RECALLED. *TR

NHTSA ID
10627094
Incident
Aug 20, 2014
Mileage
140,000 mi
Brakes
Filed Aug 11, 2014

TL* THE CONTACT OWNS A 2003 SATURN L300. THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 106,800.

NHTSA ID
10621457
Incident
Aug 9, 2014
Mileage
160,800 mi
Exterior lighting
Filed Jun 27, 2014

THE CLUSTER LIGHTS, BRAKE LIGHTS, AND PARKING LIGHTS HAVE GONE OUT. IT SHOWS FOR OTHER MODELS; BUT MINE THAT IT IS A SAFETY CONCERN. *TR

NHTSA ID
10606478
Incident
Jun 18, 2014
Mileage
102,000 mi
Electrical
Filed Jun 9, 2014

COMPUTER WHICH RECORDS AND DISPLAYS SPEED, ENGINE RPM, MILEAGE, AND VEHICLE WARNINGS FAILED COMPLETELY. THIS FAILURE MEANT THE DASH NO LONGER RECORDS MILEAGE, AND WILL NOT DISPLAY SPEED OR RPM. DANGEROUS FAILURE FOR UNTRAINED DRIVER. UNKNOWN SPEED COULD LEAD TO UNSAFE DRIVING OR CRASH, HAVING POTENTIAL TO CAUSE DEADLY ACCIDENT. *TR

NHTSA ID
10597092
Incident
Aug 15, 2012
Mileage
137,346 mi
Driver assistance
Filed Jun 6, 2014
Crash reported

TL* THE CONTACT OWNS A 2003 SATURN L300. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE SUDDENLY ACCELERATED AND CAUSED THE CONTACT TO CRASH INTO A TREE. NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,000.

NHTSA ID
10596634
Incident
Jun 5, 2014
Mileage
100,000 mi
Engine
Filed May 19, 2014

TL* THE CONTACT OWNS A 2003 SATURN L300. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, BUT THEY COULD NOT DIAGNOSE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 93,000.

NHTSA ID
10592355
Incident
Dec 23, 2011
Mileage
93,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIT3271P

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

General Communication

ELECTRICAL SYSTEM

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

18-NA-099

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

24-NA-098

ELECTRICAL SYSTEM

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

09-00-89-008G

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Saturn L300 by model year
YearComplaintsRecallsInvestigationsIssue Index
2005250037.3
2004612044.7
2003Viewing420145.6
2002000
2001000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.