Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Feb 17, 2017
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
2%
of 511 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2007 Saturn Outlook submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming interior
Shown in the owner’s own words, exactly as filed
AirbagsInterior & seats
Filed Feb 17, 2017
TAKATA RECALL, I HAVE AN ISSUE JUST LIKE EVERYONE ELSE COMPLAINING ABOUT THEIR FRONT PASSENGER SEAT AIRBAGS FAULTY SENSOR AND I CONTACTED THE DEALER TO HAVE THEM CHECKED IT AND TOLD ME TO PAY 1K TO REPLACE THE SEAT SENSOR... I BELIEVE JUST LIKE MANY PEOPLE SAID IT SUPPOSED TO BE A RECALL FOR THAT ISSUE BECAUSE IT'S RELATED TO AN SAFETY ISSUE PLEASE TAKE THIS SERIOUS SITUATION AND WE ALL HOPE TO GET A RECALL FOR OUR CARS BEFORE WE GET INJURED THANK YOU BEST REGARDS.
NHTSA ID
10955309
Incident
Dec 18, 2016
AirbagsElectricalInterior & seats
Filed Jan 30, 2017
THE PASSENGER AIRBAG TURNS OFF AND ON REGARDLESS IF A PERSON (ADULT) IS SITTING IN THE SEAT OR NOT. THIS HAS BEEN HAPPENING FOR ABOUT THREE MONTHS NOW. I CONTACTED THE DEALER AND THEY SAID THAT IT WAS NOT A RECALL ITEM NOR WOULD IT BE A SAFETY ISSUE. I FEEL THAT IF I AM IN AN ACCIDENT AND THE AIR BAG DOES NOT DEPLOY THAT THE PASSENGER COULD BE IN IMMINENT HARM AT THE FAULT OF GM. THEY WILL NOT REPLACE THE SENSOR UNLESS THERE IS A RECALL. THIS IS A VERY COMMON PROBLEM WITH SEVERAL OTHER VEHICLES AS REPORTED ON MULTIPLE ONLINE VEHICLE OWNER FORUMS. GM NEEDS TO DO THE RIGHT THING AND PROTECT THEIR CUSTOMERS FROM FAULTY EQUIPMENT.
NHTSA ID
10948560
Incident
Jan 30, 2017
Mileage
119,545 mi
AirbagsInterior & seats
Filed Sep 14, 2016
THE SERVICE AIR BAG LIGHT STAYS ILLUMINATED ON DASH AND THE PASSENGER AIR BAG IS OFF EVEN IF SOMEBODY IS SEATING IN THE PASSENGER SEAT . I HAVE TRIED CALLING DEALERS, SATURN-GM BUT HAVE GOTTEN NO HELP WITH THE RESOLUTION OF THIS DEFECT. THEY SAY THAT IT IS A DEFECTIVE SENSOR BUT ACCORDING TO A LOT OF FORUMS THIS IS A WELL KNOWN ISSUE AND THIS SHOULD BE A SAFETY DEFECT NOT JUST A RECALL. THIS TECHNICALLY COULD HURT OR KILL SOMEONE IN AN ACCIDENT AND THEY HAVE KNOWN ABOUT THIS. IF SOMETHING HAPPENS WHILE DRIVING THIS VEHICLE I WILL TAKE THIS AS HIGH AS I CAN TAKE IT. THIS HAS BEEN HAPPENING FOR AT LEAST 18 MONTHS.
NHTSA ID
10906266
Incident
Jun 15, 2014
Mileage
96,000 mi
AirbagsInterior & seats
Filed Nov 25, 2015
SEAT SENSOR KEEPS GOING ON AND OFF WITH OR WITHOUT SOMEONE IN THE PASSENGER SEAT. I HAVE TRIED CALLING DEALERS, SATURN-GM BUT HAVE GOTTEN NO HELP WITH THE RESOLUTION OF THIS DEFECT. THEY SAY THAT IT IS A DEFECTIVE SENSOR BUT ACCORDING TO A LOT OF FORUMS THIS IS A WELL KNOWN ISSUE AND THIS SHOULD BE A SAFETY DEFECT NOT JUST A RECALL. THIS TECHNICALLY COULD HURT OR KILL SOMEONE IN AN ACCIDENT AND THEY HAVE KNOWN ABOUT THIS. IF SOMETHING HAPPENS WHILE DRIVING THIS VEHICLE I WILL TAKE THIS AS HIGH AS I CAN TAKE IT. THIS HAS BEEN HAPPENING FOR AT LEAST 6 MONTHS.
NHTSA ID
10806789
Incident
May 1, 2015
Mileage
90,000 mi
AirbagsInterior & seats
Filed Jul 9, 2015
PASSENGER AIRBAG WILL INTERMITTENTLY NOT ENABLE WITH ADULTS (>120 LBS) IN FRONT PASSENGER SEAT. PRIOR RECALL FOR CONNECTOR UNDER SEAT WAS COMPLETED WHEN ISSUED. DEALER DIAGNOSIS OF CODE FOR "PASSENGER PRESENCE" MODULE FAIL, WITH RECOMMENDATION OF REPLACEMENT OF PASSENGER PRESENCE SEAT ASS'Y AT COST OF $960 - NOT YET COMPLETED. ELEVATED TO GM CUSTOMER ASSISTANCE. APPEARS TO BE A CHRONIC, ~500 PPM ISSUE ON THE 2007-2008 MODEL YEARS OF THE GM LAMBDA PLATFORM (SATURN OUTLOOK, GMC ACADIA, AND BUICK ENCLAVE). RESEARCH OF NHTSA COMPLAINTS AGAINST POSTED SALES QUANTITIES SHOWS THAT THIS ISSUE CONTINUES INTO 2015 FOR THE 2007-08 MODELS, WITH VIRTUALLY NO ISSUES FOR 2009 AND NEWER MODEL YEAR VEHICLES....UPDATED 09/28/15 *BF UPDATED 11/08/2017*CN
NHTSA ID
10732943
Incident
Apr 1, 2015
Mileage
115,000 mi
AirbagsInterior & seatsSteering
Filed Feb 7, 2015
Crash reported1 injury reported
I WAS DRIVING MY 2007 SATURN OUTLOOK WHEN THE POWER STEERING WENT OUT AND I WENT OFF THE ROAD HITTING A CULVERT HEAD ON. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE DRIVER SEAT ON IMPACT BROKE OFF OF THE FRAME OF THE VEHICLE. THE ONLY THING THAT SAVED MY LIFE WAS MY SEATBELT. THE VEHICLE WAS TOWED TO A DEALERSHIP AND AFTER THEY HOOKED IT UP TO THEIR DIAGNOSTICS, THEY FOUND THAT THERE WAS A MISTAKE IN THE SENSOR CODES. THE CODE SHOWED THAT THE VEHICLE ROLLED OVER. THE VEHICLE NEVER DID ROLL OVER WHATSOEVER. ALSO THE POWER STEERING PUMP WAS DEFECTIVE AND LATER A RECALL CAME OUT INFORMING OWNERS OF THIS. AFTER RESEARCH I FOUND THAT PREVIOUSLY THERE WAS A RECALL FOR A DEFECTIVE AIR BAG MODULE. THIS HAD BEEN REPLACED. HOWEVER THE AIRBAG STILL DID NOT DEPLOY DURING THE FRONT IMPACT COLLISION. *JS
NHTSA ID
10681866
Incident
Oct 31, 2014
Mileage
114,000 mi
Interior & seats
Filed Apr 27, 2011
THE DRIVER SEAT ROCKS BACK AND FORTH LIKE A ROCKING CHAIR AND COULD POSSIBLY COME LOOSE FROM SEAT TRACK IN EVENT OF CRASH INJURING DRIVER. THIS CONDITION WAS FIRST TAKEN CARE OF ABOUT 1 1/2 YEARS AGO WITH A TECHNICAL SERVICE BULLETIN FROM GM. THIS INSERTED A BOLT IN THE SEAT AND THIS WAS SUPPOSED TO CORRECT THE CONDITION. THE PROBLEM RETURNED AND THE BOLT INSERTED WAS ROLLING ON THE FLOOR OUT OF PLACE. TOOK CAR TO DEALER AND DEALER STATED THAT SEAT TRACK BECAME DAMAGED DUE TO BOLT (FROM TSB) AND THUS BOLT GAVE WAY ALLOWING SEAT TO NOT BE STABLE. THE SEAT TRACK MUST BE REPLACED TO CORRECT AT COST OF $750..SATURN HAS STATED THAT THEY WILL DO FOR $200 DEDUCTIBLE BUT SINCE THIS IS A SAFETY CONDITION AND IT WAS CAUSED BY A PREVIOUS GM SERVICE BULLETIN DIRECTLY...SATURN NEEDS TO DO AT NO CHARGE..ALL DRIVER POWER SEATS IN THIS CLASS SHOULD BE INSPECTED, ADJUSTED AND TRACKS REPLACED...AS NECESSARY AS THE BOLT IN THE TECHNICAL SERVICE BULLETIN FIXES A SYMPTOM BUT CAUSES MY PROBLEM AS STATED BY THE DEALER.
NHTSA ID
10398936
Incident
Apr 19, 2011
Mileage
54,336 mi
Interior & seats
Filed Oct 14, 2010
ELECTRIC DRIVER'S SEAT ON 2007 SATURN OUTLOOK IS BROKEN AND NO LONGER MOVES FORWARD, IT IS BROKEN IN THE FARTHEST BACK POSITION. I CAN BARELY REACH THE PEDALS AND MY FOOT HAS SLIPPED OFF THE GAS AND THE BRAKE SEVERAL TIMES WHILE DRIVING. I TOOK THE CAR INTO SATURN AND THEY SAID IT WOULD BE $645.00 TO REPAIR. I DON'T BELIEVE THE SEAT SHOULD HAVE BROKEN SO SOON (OR AT ALL), 3 YEARS OLD WITH 54,000 MILES ON CAR. I FILED A COMPLAINT WITH GENERAL MOTORS AND THEY DID THEIR INVESTIGATION (IF YOU CALL IT THAT) AND SAID THEY WOULD NOT PAY FOR REPAIRS, OR EVEN GIVE ME A DISCOUNTED PRICE ON THE REPAIR. *TR
NHTSA ID
10360545
Incident
Jul 1, 2010
Mileage
54,000 mi
Interior & seats
Filed Dec 10, 2008
TL*THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE SMALL CHILDREN IN THE VEHICLE ARE ABLE TO PULL THE LEVER OUT OF THE MIDDLE REAR SEAT IN THE VEHICLE. THIS CAUSES THE SEAT TO FALL BACKWARDS. THE CONTACT IS CONCERNED THAT IT MAY CAUSE POTENTIAL HARM IF THERE IS A CHILD SEATED IN THE BACK SEAT. ALSO, IN THE EVENT OF A CRASH, THE SEAT COULD COLLAPSE ON A CHILD SEATED IN THE THIRD ROW SEATS. THE DEALER STATED THAT THERE WERE NO RECALLS FOR THE FAILURE AND THE SEATS WERE OPERATING NORMALLY. THE MANUFACTURER AGREED WITH THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 18,000. UPDATED 01/08/09. *LJ UPDATED 01/08/09. *JB
NHTSA ID
10251400
Incident
Nov 28, 2008
Mileage
18,000 mi
Interior & seats
Filed May 14, 2007
REAR LIFTGATE SENSOR THINKS SOMETHING IS BLOCKING THE DOWNWARD PATH OF THE DOOR, AND OPENS THE LIFTGATE EVEN WHEN CLOSED AND NOTHING IS BLOCKING IT. SAID EVENT IS EXTREMELY DANGEROUS AS IT DOES OCCUR WHEN THE VEHICLE IS RUNNING, ALLOWING IT TO ENTER THE COMPARTMENT. MANUFACTURER HAS ATTEMPTED A REPAIR ONCE AND THE EVENT IS STILL ONGOING. *AK
NHTSA ID
10190628
Incident
May 13, 2007
Interior & seats
Filed May 7, 2007
IN FEBRUARY I PURCHASED A NEW 2007 SATURN OUTLOOK XE. WITHIN THE PAST MONTH I HAVE BEEN EXPERIENCING AN ELECTRICAL PROBLEM WITH THE ELECTRONIC DOOR MECHANISM ON THE LIFTGATE. WHENEVER I OPENED A DOOR THE LIFTGATE MECHANISM WOULD UNLOCK BY ITSELF. THIS WILL OCCUR EVEN WITH VIBRATION FROM SOMEONE WALKING BY THE VEHICLE. I TOOK THE VEHICLE TO THE DEALER, AND OFCOURSE THE WERE UNABLE TO DUPLICATE THE PROBLEM. . TO THIS DATE THIS PROBLEM STILL OCCURRED, AND I HAVE BEEN UNSUCCESSFUL IN GETTING IT FIXED.*AK
NHTSA ID
10189981
Incident
Apr 1, 2007
Mileage
3,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own