Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2005 Saturn Relay submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
ELECTRIC SLIDING DOOR WILL OPEN BY ITSELF ON MY 2005 SATURN RELAY. HAVE TO DISABLE DOOR TO BE SURE IT DOES NOT OPEN WHILE DRIVING, BUT WILL ENABLE ITSELF AND START OPENING BY ITSELF AGAIN. AS SATURN IS OUT OF BUSINESS, DO NOT KNOW WHERE TO TURN. *TR
POWER SLIDING DOORS DON'T LATCH PROPERLY. MOTOR WILL KEEP RUNNING ON DOORS & AS YOU ARE DRIVING, IF YOU HIT A BUMP OR MAKE A SHARP TURN, THE CAR DINGS LIKE THE DOOR HAS OPENED. THE ONLY WAY TO STOP THIS IS TO PULL OVER & OPEN & THEN RECLOSE THE DOOR. *TR
TL*THE CONTACT OWNS A 2005 SATURN RELAY. WHENEVER THE CONTACT TURNS ON THE VEHICLE REGARDLESS IF IT IS DRIVEN OR NOT THE REAR DRIVER SIDE SLIDING DOOR OPENED ON ITS OWN WITHOUT WARNING. THE DOOR HAS ALSO OPENED AND WAS EXTREMELY DIFFICULT TO CLOSE MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE REPRODUCED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 89000.
TL* THE CONTACT OWNS A 2005 SATURN RELAY. WHILE DRIVING THE REAR SLIDING DOOR OPENED WITHOUT WARNING. HE PULLED OVER AND IT TOOK 10 MINUTES TO CLOSE THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER, AND THE CENSORS AND MOTOR WERE REPLACED. AFTER THE REPAIR HE EXPERIENCED AN IDENTICAL FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND REPAIRED AT HIS EXPENSE. NONE ON THE REPAIRS HAVE REMEDIED THE FAILURE. THE FAILURE MILEAGE WAS 30000. THE CURRENT MILEAGE WAS 112107.
TL*THE CONTACT OWNS A 2005 SATURN RELAY. WHILE DRIVING 35 MPH, THE DOOR ALARM SOUNDS AND INDICATES THAT BOTH REAR PASSENGER DOORS ARE OPEN. THE CONTACT MUST PULL THE VEHICLE OVER AND CLOSE THE DOORS. THE MANUFACTURER STATED THAT THE VEHICLE DID NOT HAVE ANY RECALLS; THEREFORE, SHE WOULD NEED TO PAY FOR A DIAGNOSTIC. THE CONTACT WILL TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 54,000 AND CURRENT MILEAGE WAS 55,442. UPDATED 02/02/09.*LJ UPDATED 02/03/09. *JB
WE PURCHASE THE VAN MARCH 2006 AS THE FIRST OWNERS. THE ORIGINAL PROBLEM STARTED IN JUNE OF 2007 WHEN THE PASSENGER SIDE POWER SLIDING DOOR WOULD OPEN BACK UP WHEN CLOSING. WE TOOK THE VAN TO THE DEALER AND THEY REPLACED THE DOOR JAM SWITCH. THE MILEAGE AT THE TIME WAS 11,584. FROM THAT TIME TO NOW DEC 2008, WITH 31,000 MILES, THE PROBLEM HAS CONTINUED AND ADDING IN THE DRIVER SIDE POWER SLIDING DOOR. THE PROBLEMS RANGED FROM DOORS CLOSING AND GETTING AN ALARM INDICATING THAT THE DOOR(S) WERE OPEN TO HAVING TO PLACE THE DOORS IN MANUAL IN ORDER TO CLOSE THEM AND STILL GETTING THE ALARM AS IF THE DOORS WERE OPEN. AFTER 15 VISITS TO THE DEALER AND ALL INTERNAL AND EXTERNAL PARTS REPLACED, THE PROBLEMS STILL COME BACK. THERE WERE TWO INSTANCES THAT WE FOUND, AFTER THE DOORS WERE REPAIRED, THEY WOULD NOT LOCK. THIS WAS FOUND BY ONE OF OUR CHILDREN OPENING THE DOOR BEFORE IT WAS UNLOCKED AND THE SECURITY SYSTEM SOUNDED. AFTER THE SECOND TIME, THE DEALER INFORMED US THAT IT WOULD NOT LOCK BECAUSE OF THE DOOR COMING OUT OF ALIGNMENT NOT ALLOWING IT TO ENGAGE. THIS MAKES ME WONDER IF THIS HAS HAPPENED BEFORE AND WE WERE NOT AWARE. ALSO THE FACT THAT IF IT DOES NOT LOCK, THEN IT COULD OPEN WHILE THE VEHICLE IS IN MOTION. I HAVE BEEN IN CONTACT WITH SATURN CUSTOMER SERVICE NUMEROUS TIMES WITH OUR CONCERNS TO NO RESOLVE OF THE PROBLEMS. ALL THEY COULD DO IS OFFER MINIMAL COVERAGE THAT DOES NOT CORRECT THE PROBLEMS WITH THE DOORS AND I HAVE NO PEACE OF MIND WHILE TRAVELING IN THE VAN WITH MY FAMILY. I HAVE READ OF NUMEROUS OTHER 2005 SATURN RELAY OWNERS WITH THE SAME PROBLEMS AS WE HAVE. I AM AFRAID THAT IT WILL TAKE A SERIOUS INJURY OR DEATH BEFORE GENERAL MOTORS TAKES THIS PROBLEM SERIOUSLY. THEY OBVIOUSLY KNOW THERE IS A DEFECT/DESIGN PROBLEM DUE TO THE FACT THAT EVEN THE DEALER ACKNOWLEDGES CONTINUOUS REPAIRS TO THIS MODEL OF GM VAN AND A DESIGN CHANGE IN THE 2008 MODELS OF GM VANS WITH POWER SLIDING DOORS. *TR
RIGHT SIDE AUTOMATIC SLIDING DOOR WILL NOT STAY SHUT. THE DOOR HAS NEVER OPENED DURING DRIVING, BUT WE HAD TO SHUT THE DOOR PROBABLY 6 TIMES BEFORE IT WOULD FINALLY STAY CLOSE. THIS HAS HAPPENED AT LEAST 3 OR 4 TIMES. *TR
FAILURE OF SLIDING SIDE DOOR TO LOCK FAILURE OF WINDSHIELD WIPERS FAILURE OF REAR BRAKES. *TR
TL*THE CONTACT OWNS A 2005 SATURN RELAY. WHILE DRIVING BETWEEN 5-45 MPH, THE CONTACT HEARD A BEEPING NOISE. THE NOISE INDICATED THAT THE PASSENGER SIDE DOOR WAS OPEN, HOWEVER, THE DOOR WAS CLOSED. SHE HAD TO OPEN AND CLOSE THE DOOR FOR THE BEEPING NOISE TO STOP. THE DEALER STATED THAT THEY CLEANED THE DOOR PINS. APPROXIMATELY A YEAR AND A HALF LATER, THE FAILURE RECURRED. THE DEALER STATED THAT THEY CHANGED THE HARD SIDE TRIM. APPROXIMATELY SIX MONTHS LATER, THE FAILURE RECURRED FOR THE THIRD TIME. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CURRENT MILEAGE IS 12,500 AND FAILURE MILEAGE WAS 5,000.
SATURN RELAY STARTED LEAKING WATER A MONTH AFTER PURCHASE. TOOK IN FOR REPAIR SEVERAL TIMES, FILED FOR LEMON LAW, SATURN HAD THEIR FINAL ATTEMPT TO FIX THE PROBLEM AND FAILED. I WAS TOLD BY THE CORP OFFICE TO TAKE CAR BACK IN SO THEY COULD VERIFY THAT IT WAS STILL LEAKING, DID THAT AND THEY DID IN FACT VERIFY IN WRITING THAT IT WAS LEAKING, SATURN REFUSES TO ABIDE BY THE LAW AND GIVE ME A REFUND OR NEW VEHICLE, IN FACT THEY WOULDN'T GIVE ME ANY OPTION OTHER THAN TAKE IT TO BE FIXED. AGAIN??? GOT MYSELF AN ATTORNEY!!! *JB
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .