2005 Saturn Relay

ODI EVALUATED GENERAL MOTORS' (GM) DATA, CONDUCTED CONSUMER INTERVIEWS, INSPECTED AND TESTED MY 2005-2007 GM MINIVANS WITH REGARD TO THE ALLEGED DEFECT OF A POWER SLIDING DOOR (PSD) OPENING WHILE THE VEHICLE IS OUT OF PARK.ODI IDENTIFIED A HIGH WARRANTY CLAIM RATE.HOWEVER, THESE CLAIMS ARE RELATED TO VARIOUS PROBLEMS ASSOCIATED WITH DOORS NOT PROPERLY OPENING OR CLOSING AND NOT SPECIFICALLY TO DOORS OPENING WHILE DRIVING.THE CONDITION OF THE PSD REVERSING DIRECTION DURING THE CLOSING SEQUENCE IS CONSISTENT WITH AN OBSTRUCTION OF THE DOOR, OR WITH IMPROPER ALIGNMENT OF THE DOOR, AND THIS IS ADDRESSED IN GM TECHNICAL SERVICE BULLETIN # 07-08-64-007 AND BULLETINS # 07-08-64-007A THROUGH D.ODI'S EVALUATION OF THE PSD SYSTEM NOTES NUMEROUS SAFEGUARDS TO PRECLUDE BOTH UNINTENTIONAL AND INTENTIONAL POWER OPENING OF THE PSD WHILE THE VEHICLE IS IN MOTION.A SAFETY-DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.[SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.]

ODI HAS RECEIVED REPORTS THAT THE POWER SLIDING DOORS OPENED WITHOUT COMMAND WHILE THE VEHICLE WAS IN MOTION ON MODEL YEAR 2005 AND 2006 GENERAL MOTORS MINIVANS (CHEVROLET UPLANDER/VENTURE, PONTIAC MONTANA SV6/MONTANA, BUICK TERRAZA, AND SATURN RELAY).SOME REPORTS INDICATE THAT THE DOOR MAY NOT HAVE BEEN CLOSED AND LATCHED BEFORE DRIVING AWAY CAUSING THE DOOR TO REVERSE (OPEN) AT LOW VEHICLE SPEEDS.HOWEVER, OTHER REPORTS INDICATE THAT THE DOOR WAS INITIALLY SHUT THEN OPENED AFTER DRIVING FOR SEVERAL MINUTES AND/OR MILES AT VEHICLE SPEEDS BETWEEN 20 AND 70 MPH.ODI HAS UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA07-019) TO FURTHER ASSESS THIS ISSUE.

THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON NOVEMBER 29, 2005, BASED ON ONE CONSUMER REPORT TO ODI AND A TECHNICAL SERVICE BULLETIN ISSUED BY GENERAL MOTORS.THE BULLETIN, NO. 1613174, ISSUED ON FEBRUARY 21, 2005, STATES IN PART, SOME CUSTOMERS MAY REPORT A STALL AND/OR NO CRANK, NO START CONDITION AFTER THE WIPERS ARE USED.ANALYSIS OF THE AVAILABLE DATA INDICATES THAT THE PROBLEM EXPERIENCE OCCURS EARLY IN THE LIFE OF THE VEHICLE.APPROXIMATELY 80% OF ALL FAILURES OCCURRED WITHIN THE FIRST 3,000 MILES.ADDITIONALLY, 88% OF THE COMPLAINT VEHICLES WERE BUILT IN THE FIRST HALF OF PRODUCTION.CHANGES TO THE PRODUCTION PROCESS, THE ISSUANCE OF THE SERVICE BULLETIN, AND COMPONENT MODIFICATIONS, APPEAR TO HAVE RESOLVED THIS ISSUE. A SAFETY RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

EXACT SAME ISSUE AS DESCRIBED IN APRIL 2014 GM RECALL 14063. SUDDEN LOSS OF ELECTRICAL POWER WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF. UNPREDICTABLE VERY DANGEROUS. SEEMS TO BE THE IGNITION SWITCH. OTHER SATURNS ARE LISTED IN THE 2014 RECALL BUT MINE IS NOT. IT SHOULD BE LISTED.

NHTSA ID

11111967

Incident

Jul 5, 2018

Mileage

180,000 mi

THE ANTI-LOCK BRAKE SYSTEM WARNING LIGHT AND TRACTION CONTROL SYSTEM (TCS) WARNING LIGHT CONTINUE TO LIGHT UP AND STAYS ON I HAVE SEEN SIMILAR COMPLAINTS ON VARIOUS CHAT SESSIONS.

NHTSA ID

11048779

Incident

May 1, 2017

Mileage

137,500 mi

TL* THE CONTACT OWNS A 2005 SATURN RELAY. WHILE OPERATING THE VEHICLE, THE SPEED SENSOR AND TRACTION CONTROL SENSOR LIGHTS ILLUMINATED AND THE BRAKING DISTANCE INCREASED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC BODY CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. ALSO, THE SLIDING DOOR CHIME ACTIVATED EVEN THOUGH BOTH SLIDING DOORS WERE CLOSED. ALSO, THE STEERING WHEEL SUDDENLY BECAME VERY DIFFICULT TO TURN. THE CAUSE OF THE FAILURES WERE NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 90,000. UPDATED 09/08/16*LJ *CN

NHTSA ID

10885096

Incident

Jan 2, 2005

Mileage

90,000 mi

WHEN I DRIVE AT NIGHT I HAVE TO TURN MY HEADLIGHTS OFF TO USE MY TURN SIGNALS. I HAVE NOTICED THAT THE TURN SIGNAL ON THE DRIVER'S SIDE OF THE 2005 SATURN RELAY WILL NOT WORK UNLESS THE HEADLIGHTS ARE TURNED OFF. I HAVE NOT HAD ANY ACCIDENTS...YET. THIS IS A REAL SAFETY ISSUE.

NHTSA ID

10758510

Incident

Oct 15, 2014

Mileage

100,000 mi

THE FIRST TIME I WAS PARKED AND THE VAN WOULD NOT START. I WAS TOLD IT MIGHT BE THE FUEL PUMP. I HAD THE VAN TOW TO A SERVICE CENTER. THEY SAID IT WAS THE FUEL RELAY. I PAID TO HAVE THE FUEL RELAY REPLACED. A FEW DAYS LATER SAME THING HAPPENED AGAIN. THE VAN WOULD NOT START. THIS TIME WE THOUGHT IT WAS THE BATTERY OR SPARK PLUGS. I PAID TO HAVE A NEW BATTERY, NEW SPARK PLUGS, SPARK PLUG CABLES. A FEW DAYS LATER I WAS LEAVING FROM WORK AND THE VAN WOULD NOT START AGAIN. I HAD IT TOW AND THEY SAID IT MIGHT BE THE FUEL PUMP. THEY WERE GOING TO REPLACED THE FUEL PUMP BUT THEN NOTICED THE WIRES LOCATED ON THE PASSENGER SIDE OF THE VAN. THE MECHANIC WIGGLED THE WIRES AND THE VAN STARTED. A FEW WEEKS LATER I WAS DRIVING DOWN THE ROAD DOING ABOUT 50 AND THE VAN JUST LOST POWER. IT WAS AS IF IT RAN OUT OF GAS. I WAS ABLE TO SAFELY PULL OVER AND HAD THE VAN TOWED AGAIN. AFTER THIS SEVERAL TIMES, WHILE DRIVING THE VAN WILL ACT AS IF IT RAN OUT OF GAS. I HAVE BEEN VERY LUCKY I HAVE NOT BEEN IN AN ACCIDENT...YET. I HAVE TO GET OUT OF THE VAN, GO TO THE PASSENGER SIDE AND WIGGLE THE WIRES LOCATED UNDER THE GLOVE COMPARTMENT OF THE VAN.

NHTSA ID

10758509

Incident

Oct 23, 2013

Mileage

110,000 mi

DRIVING AROUND 10 MPH, CAR DIED. TOOK IT TO THE SHOP AND THEY SAID IT WAS THE IGNITION SWITCH. LOOKED ON GM WEBSITE AND THERE IS A RECALL FOR THIS SAME PROBLEM, HOWEVER NOT FOR THE RELAY. I BELIEVE THERE SHOULD BE A RECALL FOR ALL SATURNS! I AM VERY LUCKY I WAS NOT DRIVING ON THE FREEWAY WHEN THIS INCIDENT OCCURRED. *TR

NHTSA ID

10711799

Incident

Apr 16, 2015

Mileage

102,515 mi

REPEATED PROBLEMS WITH ABS & T/C WARNING LIGHTS, BRAKES SEIZED UP WAS UNABLE TO MOVE VAN HAD IT TOWED TO A SHOP, T/C ENGAGES WITHOUT ANY ADVERSE WEATHER OR ROAD CONDITIONS. I HAVE SPENT OVER $2000 TRYING TO REPAIR THE PROBLEMS. BRAKE PADS WEAR DOWN QUICKLY, REPLACE BRAKE PADS TWICE A YEAR SINCE HAVING THE VEHICLE. *TR

NHTSA ID

10706475

Incident

Apr 6, 2015

Mileage

93,000 mi

TL* THE CONTACT OWNS A 2005 SATURN RELAY. WHILE DRIVING APPROXIMATELY 40 MPH, THE ABS WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ABS HUB SENSOR WAS REPLACED. IN ADDITION, THE BRAKES PULSATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE RECURRED AFTER THE REPAIR WAS PERFORMED AND THE COMPUTERIZED SYSTEM WAS UPDATED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 184,000.

NHTSA ID

10694113

Incident

Oct 18, 2013

Mileage

184,000 mi

This PI directs technician to training regarding sliding door operation.

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.