RoadVitals

2002 Saturn S-Series Wagon

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jul 12, 2010
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2002 Saturn S-Series Wagon, most frequently naming the brakes category. 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Jul 12, 2010

I WAS DRIVING ON A HIGHWAY FOR ABOUT 15 MILES WHEN I STARTED TO HEAR A HIGH PITCHED GRINDING SOUND OR CAVITATION NOISE WHICH I THOUGHT MAY HAVE COME FROM THE AXLE OR BRAKES. UPON EXITING THE HIGHWAY I STEPPED ON THE BRAKES WHICH WENT TO THE FLOOR BEFORE I FELT THEM BEGIN TO STOP THE CAR. I IMMEDIATELY BEGAN TO PUMP THE BREAKS AND THE CAR DID STOP. I DROVE ABOUT A MILE MORE ON LOCAL STREETS BUT WAS STILL ONLY ABLE TO STOP BY PUMPING THE BRAKES. SO I STOPPED AT A PEP BOYS STORE AND HAD THEM CHECK OUT THE BRAKES. THEY SAID I HAD PLENTY OF BRAKE PADS AND BRAKE FLUID. THEY TEST DROVE IT BUT COULD FIND ANYTHING WRONG. SO I DROVE THE CAR HOME AND IT WORKED FINE ALL THE WAY. *TR

NHTSA ID
10342812
Incident
Jul 11, 2010
Mileage
55,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SB-020842001B

EXTERIOR LIGHTING:HEADLIGHTS

GENERAL MOTORS VEHICLES AND TRUCKS: SUBJECT REGARDING, 2002 AND PRIOR PASSENGER CARS AND TRUCKS, CHEMICAL DAMAGE TO EXTERIOR POLYCARBONATE HEADLAMP LENSES. *SLC UPDATED *EH UPDATED 3/30/11. HEADLAMP LENS OVERHEATING WHEN COVERED AND CHEMICAL DAMAGE TO EXTERIOR POLYCARBONATE HEADLAMP LENSES. CAN CAUSE CRAZING OR CRACKING OF HEADLAMP LENS. *PE UPDATED 6/24/11. *PE UPDATED 5/14/12. INCLUDING 2013 MODEL YEAR. *PE

SB-10-08-50-003B

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

GENERAL MOTORS: INFORMATION PROVIDED BY BULLETIN FOR ALL 2012 AND PRIOR GENERAL MOTOR TRUCKS AND PASSENGER VEHICLES REGARDING THE ADJUSTABLE COMFORT AND CUSTOM UPHOLSTERY OF THE DRIVER AND THE PASSENGER HEAD RESTRAINT. *PE

01T44

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

SUBJECT REGARDING SEAT BELT LATCH FALLS TO THE FLOOR OR IS DIFFICULT TO RETRIEVE WHEN PUTTING ON SEAT BELT. *JG

01I04

TIRES

SERVICE INFORMATION ON CALIFORNIA VEHICLE CODE REQUIREMENTS REGARDING 2002 MODELYEAR TIRE CHAIN DISCLOSURE FOR VARIOUS MODELS INCLUDING SATURN VUE. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Saturn S-Series Wagon by model year
YearComplaintsRecallsInvestigationsIssue Index
2002Viewing100—
2001000—
2000400—
1999000—
1998100—
1997000—
1996000—
1995000—
1994100—
1993000—
1992000—
1991000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.