Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
Latest Oct 5, 2015
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
9%
of 167 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
4
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2002 Saturn Vue submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
Shown in the owner’s own words, exactly as filed
Airbags
Filed Oct 5, 2015
I JUST BOUGHT THIS CAR FROM A USED CAR DEALER. NEVER IN MY 40 YEARS OF DRIVING HAVE I EVER "TESTED" HORN OPERATION... SEEMS I SHOULD HAVE AS THE HORN DOESNT WORK. I FOUND AND REPLACED THE FUSE FOR THE HORN AND AFTER RESEARCHING I FOUND THAT THIS IS A KNOWN PROBLEM ON ALL 2002 SATURN VUE VEHICLES.... WHY THIS ISNT A RECALL ISSUE I HAVE NO IDEA BECAUSE THE HORN AND AIR BAG WORK OFF THE SAME POWER LINE AND THE CONTACT FOR THE HORN IS THE PROBLEM HORN WISE. I TOOK MY CAR TO A CHEVY DEALER TO GET AN ESTIMATE ON THE "FIX" AND IT WOULD COST ME 1100 BUX TO REPLACE THE FAULTILY DESIGNED UNIT GUARANTEED TO FAIL WITH ANOTHER FAULTILY DESIGNED UNIT GUARANTEED TO FAIL.
NHTSA ID
10779626
Incident
Oct 4, 2015
Mileage
350 mi
AirbagsElectrical
Filed Oct 28, 2014
Crash reported1 injury reported
VUE STOPPED IN PARKING LOT OTHER VEHICLE HIT ME HEAD ON VUE AIR BAGS DIDNT DEPLOY MY SATURN VUE KEY WAS ON FLOOR FELL OUT OF IGNITION I WAS SENT TO HOSPITAL ERIE TOTALED MY VUE. *TR
NHTSA ID
10650880
Incident
Oct 9, 2014
Mileage
146,000 mi
AirbagsElectrical
Filed Nov 4, 2013
TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATED WHEN THE DRIVER ACTIVATED THE ALARM IT CAUSED THE HORN TO REMAIN ENGAGED. THE DRIVER DISCONNECTED THE HORN RELAY IN ORDER TO SHUT THE HORN OFF. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT EITHER THE AIR BAG SWITCH ASSEMBLY OR BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.
NHTSA ID
10550743
Incident
Nov 2, 2013
Mileage
112,000 mi
Airbags
Filed Mar 12, 2010
AIR BAG CONTROL MODULE NOT WORKING AND DAYTIME RUNNING LIGHTS IN OPERABLE. *TR
NHTSA ID
10319273
Incident
Jan 10, 2010
Mileage
80,000 mi
AirbagsElectrical
Filed Jul 19, 2008
NO KNOWN CRASHES OR INJURIES. HORN ON VEHICLE STUCK IN ON POSITION AND CAN ONLY BE SILENCED BY REMOVING FUSE. DEFECT IS A POORLY DESIGNED CONTACT STRIP THAT IS PART OF AIR BAG ASSEMBLY. COST OF REPAIRS BY SATURN IS BETWEEN $800 AND $1,200 THUS CAUSING MANY OWNERS TO DRIVE WITHOUT A HORN OR PROPERLY FUNCTIONING AIR BAG. *TR
NHTSA ID
10234934
Incident
Apr 15, 2008
Mileage
96,280 mi
Airbags
Filed Oct 5, 2007
Crash reported2 injuries reported
MY 16 YEAR OLD SON WAS DRIVING. MY 13 YEAR OLD DAUGHTER WAS HIS PASSENGER. HE WAS DRIVING A 2002 SATURN VUE. HE HIT A TREE, DEAD-ON, GOING 40 MPH. THE AIRBAGS DID NOT DEPLOY. FIREFIGHTERS, POLICE, AMBULANCE FOLKS, BODY SHOP REP: THEY ALL SAID THE SAME THING AND LOOK AT ME WITH AMAZEMENT THAT THIS HAPPENED (OR DIDN'T HAPPEN). I BOUGHT THE CAR WITH THE IMPRESSION IT WAS EQUIPPED WITH WORKING AIRBAGS. IF A VEHICLE HITS SOMEONE, DEAD-ON, GOING 40MPH, I EXPECT AIRBAGS TO WORK, ESPECIALLY WHEN THE VEHICLE WAS SOLD TO ME USING THIS AS A FEATURE. LAST NIGHT, A WEEK AFTER OUR ACCIDENT, WE PASSED YET ANOTHER VUE ACCIDENT SO I STOPPED OUT OF CURIOSITY. THIS LADY WAS TRAVELING 40-45 MPH AND REAR ENDED ANOTHER CAR. GUESS WHAT, HER AIRBAGS DID NOT DEPLOY EITHER. I SUPPOSE I'LL HAVE TO START MY OWN LITTLE "SATURN" INVESTIGATION SERVICE AS I INTEND TO FIND OUT JUST HOW OFTEN THIS HAPPENS. THIS LADY HAD A 2007 VUE, SO I DO NOT ACCEPT MY CAR BEING OLDER OR ANYTHING ELSE AS AN EXCUSE OF SOMETHING THAT LOOKS TO ME LIKE WAS DEFECTIVE TO START WITH. *TR
NHTSA ID
10205072
Incident
Sep 25, 2007
Airbags
Filed Aug 27, 2007
Crash reported1 injury reported
IN 8/06 WE PURCHASED A 2002 SATURN VUE FROM A SATURN DEALER FOR OUR 16-YEAR OLD DAUGHTER. TODAY, SHE WAS INVOLVED IN A 55 MPH ROLLOVER AND FLIPPED HER CAR END-OVER-END 5 TIMES. MY CONCERN IS THAT THERE WAS NO AIRBAG DEPLOYMENT. WE WERE SHOWN A CARFAX AND TIME OF PURCHASE. HOWEVER, TODAY'S ACCIDENT LEADS ME TO BELIEVE THAT (A) AIRBAGS WERE FAULTY (B) AIRBAGS HAD DEPLOYED IN A PRIOR ACCIDENT AND WERE NOT RE-BUILT (C) AIRBAGS HAD BEEN DISCONNECTED OR TAMPERED WITH SOMETIME PRIOR. PLEASE ADVISE AS TO WHAT ACTION, IF ANY, SHOULD BE TAKEN. *JB
NHTSA ID
10200953
Incident
Aug 27, 2007
Airbags
Filed Sep 13, 2005
I HAVE HAD THIS HAPPEN TWICE IN LESS THAN 15 MONTHS. THE 2001 SATURN VUE'S HORN BECOMES JAM DUE TO PROBLEMS WITH THE AIRBAG. ACCORDING TO THE MECHANICS AT THE SATURN DEALERSHIP THE AIRBAG PRESSES DOWN ON THE HORN AND JAMS IT CAUSING IT TO GO OFF NON STOP, THE ONLY WAY TO TURN IT OFF IS TO DISCONNECT THE FUSE. THE SECOND TIME THIS HAPPENED TO ME ACCORDING TO THE DEALERSHIP IT FRIED THE HORN CONNECTION IN THE STEERING WHEEL, MY CONCERN ABOUT THIS SINCE ITS HAPPEN TO ME SO OFTEN IS COULD IT ACCIDENTALLY SET OFF THE AIRBAG? ALSO CAN THIS BE A FIRE HAZARD DUE TO THE CABLES BEING BURNT WITHIN THE STEERING WHEEL? I WOULD BE WILLING TO LET YOU GUYS INSPECT MY AUTOMOBILE. IN ORDER TO REPAIR THIS THE WHOLE AIRBAG SYSTEM, AND HORN NEEDS TO BE REPAIR.*JB
NHTSA ID
10136381
Incident
Aug 3, 2003
Mileage
10,000 mi
AirbagsElectrical
Filed Jan 19, 2005
MY FIANCE AND I BOTH PURCHASED A 2002 SATURN VUE. DURING THE COURSE OF NORMAL DRIVING SHE USED HER HORN IN ALERTING OTHER DRIVERS AND THE HORN FAILED TO STOP SOUNDING. THE ONLY REMEDY WAS TO PULL OVER AND REMOVE THE FUSE TO STOP THE HORN FROM SOUNDING. THIS OCCURRED THREE TIMES DURING HER OWNERSHIP OF THE VEHICLE AND EACH TIME THE DEFECTIVE PART WAS REPLACED THE PROBLEM WOULD RETURN SHORTLY AFTER. AFTER MUCH INQUIRY WE FINALLY HAD A MANAGER ADMIT TO US THERE WAS A PRODUCT REDESIGN TO FIX THE PROBLEM WITH IT SHORTING OUT WHICH ALSO AFFECTED THE AIR BAG FUNCTIONALITY AS WELL. BOTH SAFETY ISSUES. NOW DURING THE COURSE OF NORMAL DRIVING MY VEHICLE, ALSO A SATURN VUE OF THE SAME YEAR, HAS SUFFERED THE SAME FAILURE. ALTHOUGH THIS IS MY FIRST SUCH INCIDENT WITH THE PROBLEM, I SUSPECT THIS IS NOT AN ISOLATED CASE. I WAS TOLD THAT THE PART WOULD COST ROUGHLY $1000 TO REPLACE WHEN WE HAD TO REPLACE HERS THREE TIMES! I AM NOW FINDING MYSELF IN THE SAME SITUATION WHERE I HONKED THE HORN AND IT REFUSED TO TURN OFF UNTIL I PULLED THE FUSE. I ASSUME THEY WILL ALSO TRY TO CHARGE ME $1000 FOR IT'S REPAIR. *NM
NHTSA ID
10107518
Incident
Jan 18, 2005
Mileage
25,000 mi
Airbags
Filed Dec 20, 2004
DURING COLD WEATHER AIR BAG WARNING LIGHT WILL ILLUMINATE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
NHTSA ID
10105059
Incident
Nov 11, 2004
Mileage
48,000 mi
Airbags
Filed Sep 22, 2004
I WAS DRIVING MY VEHICLE AND ALL OF A SUDDEN THE HORN BLEW CONSTANTLY. I PRESSED THE AREA WHERE THE HORN IS TO TRY TO SHUT IT OFF, TO NO AVAIL. I HAD TO PULL OVER TO THE SIDE OF THE HIGHWAY, OPEN THE HOOD, PULL OFF THE FUSE COVER, FIND THE FUSE AND PULL IT OUT, WHICH FINALLY STOPPED THE HORN FROM BLAIRING. I BROUGHT IT TO THE DEALERSHIP, THEY SAID THE WHOLE AIR BAG MODULE HAD TO BE REPLACED AT A COST OF APPROX. $860.00. I CALLED SATURN HEADQUARTERS, AND TOLD THEM ABOUT THE SITUATION. AND THE COST. THEY CALLED THE DEALERSHIP AND SAID THEY WOULD SPLIT THE COST. I AM STILL NOT SATISFIED, I THINK IT SHOULD BE REPLACED AT NO COST TO ME. THIS IS A 2 YEAR OLD VEHICLE AND FOR THE HORN TO MALFUNCTION BECAUSE THE AIR BAG IS PRESSING ON IT, IS RIDICULOUS. SAFETY WISE, THE HORN JUST STARTED BLOWING AND NOT TURNING OFF, SCARED THE HELL OUT OF ME, TRYING TO FIND OUT WHAT WAS HAPPENING AND FINDING A SAFE PLACE TO PULL OVER, I COULD OF INJURED MYSELF AND OTHERS WHEN THIS HAPPENED. WHEN I DO GET IT REPLACED, BECAUSE I STILL DO NOT HAVE A HORN, WHOSE TO SAY IT WON'T HAPPEN AGAIN WITH THE NEXT AIR BAG,(POOR DESIGN) !*AK
NHTSA ID
10093020
Incident
Sep 4, 2004
Mileage
48,900 mi
AirbagsSteering
Filed Aug 8, 2004
DIRT SUPPOSEDLY GOT IN MY STEERING WHEEL CASE AND HAS DAMAGED A COIL, NOW MY HORN BARELY WORKS AND MY AIR BAG IS AT RISK. SATURN WILL NOT REPAIR WITHOUT A COST OF $378.00 AND THE CAR IS 2YRS OLD ONLY THIS MONTH. I DRIVE THE CAR BACK AND FORTH TO WORK WITH THE AIR ON..AND DUST IN THE CASE PUTS MY LIFE IN DANGER WITHOUT THE POSSIBIITY OF AN AIRBAG. *AK
NHTSA ID
10086387
Incident
Aug 8, 2004
Mileage
68,000 mi
Airbags
Filed Aug 3, 2004
CONSUMER HAD THE AIR BAG MODULE REPLACED FOUR TIMES. DEALER SIMPLY CONTINUED TO REPLACE THE DEFECTIVE AIR BAG MODULE, BUT DID NOT SOLVE THE PROBLEM.*AK
NHTSA ID
10087127
Incident
Apr 15, 2003
Mileage
60,000 mi
Airbags
Filed Mar 17, 2003
Crash reported
ON MARCH 14, 2003, MY FAMILY AND I WERE TRAVELING W ON HWY 138 IN STOCKBRIDGE, GA. WE HAD A GREEN LIGHT AND WERE PROCEEDING THROUGH WHEN A FORD EXPLORER PULLED IN FRONT OF US. WE HIT HIM IN THE PASSENGER SIDE, SQUARELY ACROSS THE FRONT OF OUR VEHICLE. WE WERE TRAVELING APPROXIMATELY 45 MPH WHEN WE HIT AND THE TWO FRONT AIRBAGS DID NOT DEPLOY. THE DAMAGE TO OUR VEHICLE IS EQUAL ACROSS THE FRONT AND THE FRONT END OF THE VEHICLE IS CRUSHED ALL THE WAY TO THE FRONT TIRES. OUR VEHICLE WAS A 2002 SATURN VUE. NO ONE WAS INJURED SERIOUSLY, BUT WE WERE TOLD WHEN WE BOUGHT THE CAR THAT THE AIRBAGS DEPLOY IN FRONT END COLLISIONS. *NLM
NHTSA ID
10010603
Incident
Mar 14, 2003
Airbags
Filed Jan 30, 2003
IN EXTREME COLD WEATHER, THE AIR BAG TROUBLE LIGHT STAYS ILLUMINATED AFTER VEHICLE IS STARTED.
NHTSA ID
10004977
Incident
Jan 30, 2003
Mileage
13,450 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own