Owner-reported complaints naming the electrical system, filed with NHTSA
Data refreshed
Electrical reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
53
Latest Feb 23, 2021
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
32%
of 167 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2002 Saturn Vue submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 53 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming electrical
The 25 most recent of 53, in the owner's own words
CAR POWER SHUTS DOWN WHILE DRIVING, UNABLE TO START AGAIN IN ANY TRAFFIC OR ROAD CONDITIONS TO MOVE CAR TO A SAFE AREA. FULL LOSS OF POWER UNEXPECTED, VEHICLE SIMPLY STOPS RUNNING. THIS VEHICLE WAS PURCHASED 'USED' FROM A PRIVATE SELLER I SUSPECT WAS WELL AWARE OF THE SITUATION BUT DIDN'T EXPOSE IT. $2300 SPENT SO FAR WITH NO FINDINGS AS TO WHY THE PROBLEM OCCURS. ONLY AN ADDED 30 MILES TO THE ODOMETER SINCE PURCHASE. PRESENT READING IS 107,251.
NHTSA ID
11397618
Incident
Jul 26, 2020
Mileage
107,257 mi
Electrical
Filed Jun 2, 2020
THE IGNITION IS FAULT. THE KEY CAN BE REMOVED WHEN VEHICLE IS IN ON POSITION. *TR
NHTSA ID
11326985
Incident
Feb 14, 2020
Electrical
Filed Jan 6, 2020
TL* THE CONTACT OWNS A 2002 SATURN VUE. WHILE DRIVING 30 MPH, SEVERAL DASHBOARD WARNING INDICATORS ILLUMINATED, INCLUDING THE BATTERY WARNING INDICATOR. SIMULTANEOUSLY, THE POWER STEERING SEIZED OPERATION TEMPORARILY AND CAUSED THE VEHICLE TO SWERVE. ALSO, WHILE TRAVELING UP AN INCLINE, THE BATTERY WARNING INDICATOR FLASHED AND THEN TURNED OFF WHEN DRIVING ON LEVELED GROUND. A FAX WAS SENT TO THE VICE PRESIDENT OF SAFETY AT GENERAL MOTORS IN REGARDS TO THE FAILURE; HOWEVER, THERE WAS NO RESPONSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. *JS
NHTSA ID
11297354
Incident
Dec 23, 2019
Mileage
120,000 mi
Electrical
Filed Jan 20, 2016
I HAD SEVERAL PROBLEMS WITH MY IGNITION SWITCH SINCE BUYING THIS VEHICLE AS NEW, SO THE SWITCH WAS REPLACED ON DEC 2008 AT THE DEALERSHIP, WHICH I PAID FOR. I BROUGHT THIS VEHICLE TO A GM DEALER PER THE RECALL IN 2015 AND WAS TOLD ALL IS GOOD, SO I COULD CLAIM REIMBURSEMENT FOR THE 2008 REPAIR. TO DATE, AFTER FILLING IN THE REQUIRED FORMS AND SUBMITTING THEM TO A LOCAL GM DEALER, AND CORRESPONDING WITH GM CORPORATE, THEY REFUSE TO REIMBURSE ME FOR THE REPAIR BECAUSE THEY DID NOT KEEP ANY SATURN MAINTENANCE RECORDS WHEN THE DIVISION WAS SHUTTERED, EVEN THOUGH CORPORATE WAS THE OFFICE THAT NOTIFIED ME OF THE EXACT DATE OF THE IGNITION SWITCH REPAIR SO I COULD SUBMIT MY CREDIT CARD STATEMENT AS PROOF. THE LAST CONTACT FROM CORPORATE WAS 15 DEC 2015 WITH NO RESPONSE FROM SEVERAL MESSAGES LEFT WITH THEIR CASE MANAGER, PAULA (866-790-5700, EXT. 5913223).
NHTSA ID
10821179
Incident
Dec 15, 2015
Mileage
85,000 mi
BrakesElectricalFuel system
Filed Dec 28, 2015
ABS LIGHT REMAINS ON; MY ELECTRICAL SYSTEM IS FAULTY; MY BLINKERS WORK AT WILL. MY FUEL LINE SENSOR CAUSES MY VEHICLE TO SHUT OFF AFTER DRIVING A DISTANCE. THERE IS A NOISE WHEN I REVERSE. MY SERVICE ENGINE LIGHT IS NOW APPEARING AND THE WHEEL LOCKS AND HARD TO TURN. READ THE MANUAL; VEHICLE DOES NOT REQUIRE POWER STEERING FLUID. MUST CONTACT A DEALER PER THE MANUAL. WILL CALL TODAY. FUEL LINE ISSUES SEPTEMBER 2015 OTHER ISSUES TO DATE 12/28/2015.
NHTSA ID
10816439
Incident
Sep 15, 2015
Mileage
200,000 mi
Electrical
Filed Jul 23, 2015
Fire reported
TL* THE CONTACT OWNS A 2002 SATURN VUE. AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM), THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH AND HEARD A CLICKING NOISE WHEN REMOVING THE KEY. A COUPLE OF DAYS LATER, THE TURN SIGNALS FAILED INTERMITTENTLY. IN ADDITION, THE CONTACT MENTIONED THAT SMOKE EMITTED FROM THE TOP OF THE STEERING WHEEL ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE TURN SIGNAL ARM WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. MA 10/5 UPDATED 10/8/15*JB
NHTSA ID
10736046
Incident
Dec 2, 2014
Mileage
160,000 mi
Electrical
Filed Jun 15, 2015
2002 SATURN VUE. CONSUMER WRITES IN REGARDS TO IGNITION CYLINDER AND KEYS REPLACEMENT RECALL ISSUES. *SMD THE CONSUMER STATED HE RECEIVED A RECALL NOTICE IN THE MAIL IN OCTOBER 2014 REGARDING AN ISSUE WITH THE IGNITION SWITCH. THE WORK HAD ALREADY BEEN DONE AND THEREFORE, THE CONSUMER SENT IN THE NECESSARY PAPERWORK FOR REIMBURSEMENT. EVEN THOUGH THE GM HAD THE PROOF THE WORK WAS DONE, THEY INFORMED THE CONSUMER TO HAVE THE VEHICLE INSPECTED, TO MAKE SURE THE IGNITION SWITCH WAS INSTALLED PROPERLY. ONCE IT WAS VERIFIED, THE CONSUMER NEVER HEARD BACK FROM THE GM REPRESENTATIVE. *JB
NHTSA ID
10694534
Incident
Jun 12, 2012
Electrical
Filed Feb 4, 2015
TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATED THAT THE KEY FAILED TO TURN IN THE IGNITION SWITCH AND NUMEROUS ATTEMPTS HAD TO BE MADE BEFORE THE VEHICLE WOULD START. THE FAILURE RECURRED CONTINUOUSLY. THERE WAS A RECALL UNDER NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM). HOWEVER, THE DEALER REFUSED TO REPAIR THE VEHICLE BECAUSE THEY WERE UNABLE TO LOCATE A FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.
NHTSA ID
10681148
Incident
Jan 21, 2015
Mileage
154,000 mi
ElectricalSteering
Filed Nov 10, 2014
Crash reported
TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE IGNITION KEY RELEASED FROM THE IGNITION SWITCH AND THE STEERING WHEEL SEIZED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A TREE. NO INJURIES WERE REPORTED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED IF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
NHTSA ID
10653979
Incident
Jun 9, 2014
Mileage
120,000 mi
AirbagsElectrical
Filed Oct 28, 2014
Crash reported1 injury reported
VUE STOPPED IN PARKING LOT OTHER VEHICLE HIT ME HEAD ON VUE AIR BAGS DIDNT DEPLOY MY SATURN VUE KEY WAS ON FLOOR FELL OUT OF IGNITION I WAS SENT TO HOSPITAL ERIE TOTALED MY VUE. *TR
NHTSA ID
10650880
Incident
Oct 9, 2014
Mileage
146,000 mi
ElectricalFuel system
Filed Jul 16, 2014
DRIVING WITH ALMOST A FULL TANK OF GAS, I LOST POWER ON THE FREEWAY. SCARIER THAN THAT, IT WAS RIGHT IN A CONSTRUCTION ZONE ON THE FREEWAY. I FREAKED. I HAD NO IDEA WHAT TO DO. I LET IT COAST TO A STOP. I ALMOST GOT SLAMMED BY A 18 WHEELER. I THOUGHT I WAS DEAD. I WENT TO RESTART THE CAR AND THE KEYS FELL OUT OF THE CARS IGNITION SWITCH. IT TOOK ME TRYING TO GET IT RESTARTED SEVERAL TIMES. I HAD WAITED ABOUT 10 MINUTES BEFORE TRYING IT WHEN IT FINALLY RESTARTED. I'M GLAD TO BE ALIVE DON'T GET ME WRONG. BUT, BEING STUCK ON A FREEWAY IN 106DEGREES AND ALMOST DYING SUCKED. I HAVE ACCESS TO ALL MAINTENANCE RECORDS FOR THIS AUTO. IT HAS BEEN VERY WELL TAKEN CARE OF AND ONLY HAS 41K MILES ON IT. PLEASE TELL ME WHAT TO DO AT THIS POINT. *TR
NHTSA ID
10611112
Incident
Jul 16, 2014
Mileage
41,200 mi
Electrical
Filed Jun 27, 2014
TL* THE CONTACT OWNED A 2002 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT STATED THAT IN THE PROCESS OF RESTARTING THE VEHICLE, THE KEY SLIPPED OUT OF THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING BUT THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
NHTSA ID
10606391
Incident
Sep 29, 2005
Mileage
60,000 mi
Electrical
Filed Jun 18, 2014
KEYS FALL OUT OF THE IGNITION AS YOU'RE DRIVING DOWN THE ROAD. THIS HAS HAPPENED MORE THAN ONCE. IS THIS ONE OF THE DEFECTIVE GM VEHICLES? *TR
NHTSA ID
10604389
Incident
Jun 18, 2014
Mileage
88,238 mi
Electrical
Filed Jun 18, 2014
MY HUSBAND CAME OUT OF WORK AND COULDN'T GET HIS CAR TO START. THE IGNITION SWITCH IS COMPLETELY LOCKED UP. AT THIS POINT WE'LL HAVE TO GET IT TOWED TO A MECHANIC TO GET THE IGNITION LOCK CYLINDER REPLACED. GM HAS RECALLED 2003 - 2007 SATURN IONS FOR THIS VERY SAME PROBLEM BUT THEY LEFT OUT 2002 SATURN VUES. IT'S THE VERY SAME PROBLEM! *TR
NHTSA ID
10599192
Incident
Jun 17, 2014
ElectricalSteering
Filed May 22, 2014
THE IGNITION SWITCH HAS TO BE INSERTED IN THE DOOR IN ONE POSITION TO UNLOCK, THEN TURNED OVER TO TURN ON THE IGNITION, THEN IT IS VERY HARD TO TURN THE IGNITION TO THE RUN POSITION, THE ACC. POSITION WILL NOT WORK. SOMETIMES IT WILL NOT ACTIVATE THE POWER STEERING, HAS TO BE TURNED OFF AND RESTARTED TO GET IT TO WORK, IF GM HAS KNOWN OF THIS PROBLEM SINCE 2001, WHY DID THEY NOT RECALL MY SPECIFIC CAR WHICH IS 2002 SATURN VUE. I WAS TOLD BY GM THAT THIS VIN. WAS NOT RECALLED. THE SUGGESTED THAT I TAKE IT TO GM DEALER FOR DIAGNOSTIC CHECK, WHICH I HAVE TO PAY FOR, BUT I KNOW THE IGNITION IS DEFECTIVE. IF THIS IS HOW THEY INTEND TO FIX THE PROBLEM, WHY ISSUE A RECALL. I CAN HAVE IT REPAIRED BUT IT IS GOING TO COST ME IN EXCESS OF 200.00 I HAVE HAD 4 DIFFERENT KEYS CUT FOR IT, WITH NONE OF THEM WILL WORK. YOU CANNOT TURN THE STEERING WHEEL WHEN THIS PROBLEM POPS UP. MAYBE THIS WILL KEEP SOMEONE ELSE FROM GETTING INVOLVED IN ACCIDENT. I HAVE GIVEN UP ON GM FIXING THE PROBLEM. I WILL TAKE IT TO MY LOCAL REPAIR SHOP. *TR
NHTSA ID
10593360
Incident
May 4, 2014
Mileage
126,000 mi
ElectricalSteering
Filed May 20, 2014
Fire reported
TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH SMOKE WAS EMITTED FROM THE STEERING WHEEL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
NHTSA ID
10592738
Incident
May 19, 2014
Mileage
150,000 mi
ElectricalEngine
Filed May 18, 2014
CAR WILL STALL AT VARIOUS SPEEDS, SOMETIMES WILL COMPLETELY DIE OR WILL GO OFF FOR 10-30 SECONDS, TURNING SIGNALS WILL OCCASIONALLY WORK BUT WILL GO OUT. NO CODES WILL SHOW UP WHEN TESTED, SO THE CAUSE IS UNKNOWN. *JS
NHTSA ID
10592297
Incident
Mar 7, 2014
Mileage
91,000 mi
ElectricalSteering
Filed May 12, 2014
KEY IN VEHICLE LOCKS UP AT TIMES WHEN TRYING TO TURN IT ON. KEY ALSO COMES OUT OF IGNITION WHILE CAR IS STILL RUNNING. NOW WHEN START THE CAR SMOKE IS COMING OUT OF IGNITION AND STEERING WHEEL AREA. *TR
NHTSA ID
10587875
Incident
May 9, 2014
Mileage
124,862 mi
Electrical
Filed Apr 16, 2014
TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATED THAT THE KEY CAN BE REMOVED WHEN THE IGNITION IS NOT OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NHTSA ID
10583083
Incident
Nov 11, 2013
Mileage
120,000 mi
Electrical
Filed Apr 14, 2014
TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATED THAT THE KEY BECAME DAMAGED AND FELL OUT OF THE IGNITION SWITCH SPORADICALLY WHILE THE VEHICLE WAS IN MOTION. ADDITIONALLY, THE VEHICLE WOULD SPORADICALLY FAIL TO START. THE VEHICLE ALSO STALLED WITHOUT WARNING AND THE SERVICE ENGINE LIGHT WOULD RANDOMLY ILLUMINATE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V171000 (ELECTRICAL SYSTEM) BUT THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME FAILURE THAT WAS LISTED IN THE RECALL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO REPLACED THE KEYS BUT THE FAILURE RECURRED. THE CONTACT HAD TO UNPLUG AND REATTACH THE BATTERY MULTIPLE TIMES TO START THE VEHICLE. THE VEHICLE WAS TO BE TOWED TO A REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE LOCK CYLINDER AND IGNITION SWITCH NEEDED TO BE REPAIRED. THE VEHICLE WAS TO BE INSPECTED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 179000.
NHTSA ID
10579576
Incident
Oct 31, 2013
Mileage
179,000 mi
ElectricalEngineFuel system
Filed Apr 12, 2014
I BOUGHT THIS AWD 2002 SATURN JUNE 28 2013 FROM TOYOTA NATION IN BUENA PARK AND EVEN WITHIN 3 HRS OF OWNING THE CAR IT QUIT WORKING SO I HAD IT TOWED BACK I HAD TRADED IN MY 2010 CHEVY COBALT THAT ONLY HAD 25K MILES ON IT ANYHOW I VE HAD IGNITION REPLACED I HAD SOME OTHER THINGS SPENT ALMOST $1000 ALREADY I CANT GET DEALERSHIP TO FIX IT LAST I REPLACED BCM AND STILL NOT WORKING RIGHT I LL BE DRIVING 45 MPH AND POOF SECURITY LIGHT FLASHES I LOOSE GAS AND IT DIES I LIVE IM MOUNTAINS SCARY AS HECK WITH MY KIDS IM SINGLE PARENT PLS HELP. *JS
NHTSA ID
10579380
Incident
Jun 28, 2013
Mileage
50,000 mi
Electrical
Filed Apr 11, 2014
THE IGNITION KEY MAY BE REMOVED WITHOUT TURNING OFF THE IGNITION REGARDLESS OF SHIFT LEVER POSITION; IT CAN BE REMOVED WHILE DRIVING OR PARKED. I PURCHASED THE VEHICLE USED AND ASSUMED THAT THE PROBLEM WAS A WORN KEY OR IGNITION BARREL SO I HADN'T REPORTED IT. THE NEWS ITEM THAT DETAILED THIS PARTICULAR PROBLEM FAILED TO MENTION THIS PARTICULAR MODEL OF THE SATURN BRAND. I AM NOW FILING THIS FORMAL REPORT TO INCLUDE THE SATURN VUE AS PART OF THE IGNITION SWITCH PROBLEM CAUSED BY GENERAL MOTORS. PLEASE RESPOND TO LET ME KNOW YOUR ACTION REGARDING THIS FILING. *JS
NHTSA ID
10579267
Incident
Dec 28, 2011
Mileage
100,000 mi
Electrical
Filed Apr 2, 2014
TL* THE CONTACT OWNS A 2002 SATURN VUE.THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THERE WAS AN IGNITION FAILURE. THE VEHICLE WAS REPAIRED HOWEVER, THE EXACT REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,300 AND THE CURRENT MILEAGE WAS 79,440.
NHTSA ID
10576837
Incident
Jun 11, 2013
Mileage
79,300 mi
Driver assistanceElectricalEngine
Filed Feb 3, 2014
ELECTRICAL SYSTEM STARTING TO ACT UP (EVERY DASHBOARD LIGHT COMES ON) CAUSING THE VEHICLE TO LOSE POWER AND STALL WHILE DRIVING. STEERING POWER WAS LOST AND BRAKES BECAME VERY SOFT. HAPPENS AT RANDOM SPEEDS FROM 20MPH AND UP TO 65MPH. VERY SCARY! I HAVE A CHILD AND I COULDN'T GET MY HAZARD LIGHTS TO COME ON UNTIL THE ELECTRICAL CALMED DOWN. WAS NEARLY REAR-ENDED MULTIPLE TIMES WITH A CHILD IN THE VEHICLE. FINALLY HAD TO REPLACE THE THROTTLE BODY ON THE VEHICLE WHICH IS VERY EXPENSIVE. *TR
NHTSA ID
10562730
Incident
May 1, 2012
Mileage
110,000 mi
AirbagsElectrical
Filed Nov 4, 2013
TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATED WHEN THE DRIVER ACTIVATED THE ALARM IT CAUSED THE HORN TO REMAIN ENGAGED. THE DRIVER DISCONNECTED THE HORN RELAY IN ORDER TO SHUT THE HORN OFF. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT EITHER THE AIR BAG SWITCH ASSEMBLY OR BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.
NHTSA ID
10550743
Incident
Nov 2, 2013
Mileage
112,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
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