2002 Saturn Vue Owner Complaints

CAR POWER SHUTS DOWN WHILE DRIVING, UNABLE TO START AGAIN IN ANY TRAFFIC OR ROAD CONDITIONS TO MOVE CAR TO A SAFE AREA. FULL LOSS OF POWER UNEXPECTED, VEHICLE SIMPLY STOPS RUNNING. THIS VEHICLE WAS PURCHASED 'USED' FROM A PRIVATE SELLER I SUSPECT WAS WELL AWARE OF THE SITUATION BUT DIDN'T EXPOSE IT. $2300 SPENT SO FAR WITH NO FINDINGS AS TO WHY THE PROBLEM OCCURS. ONLY AN ADDED 30 MILES TO THE ODOMETER SINCE PURCHASE. PRESENT READING IS 107,251.

NHTSA ID

11397618

Incident

Jul 26, 2020

Mileage

107,257 mi

AIR INTAKE THROTTLE IS FAULTY. MAKING THE ENGINE RUN ROUGH AND CAUSING OTHER PROBLEMS SUCH AS EXCESSIVE FUEL CONSUMPTION. *TR

NHTSA ID

11327414

Incident

Jun 1, 2020

THE IGNITION IS FAULT. THE KEY CAN BE REMOVED WHEN VEHICLE IS IN ON POSITION. *TR

NHTSA ID

11326985

Incident

Feb 14, 2020

TL* THE CONTACT OWNS A 2002 SATURN VUE. WHILE DRIVING 30 MPH, SEVERAL DASHBOARD WARNING INDICATORS ILLUMINATED, INCLUDING THE BATTERY WARNING INDICATOR. SIMULTANEOUSLY, THE POWER STEERING SEIZED OPERATION TEMPORARILY AND CAUSED THE VEHICLE TO SWERVE. ALSO, WHILE TRAVELING UP AN INCLINE, THE BATTERY WARNING INDICATOR FLASHED AND THEN TURNED OFF WHEN DRIVING ON LEVELED GROUND. A FAX WAS SENT TO THE VICE PRESIDENT OF SAFETY AT GENERAL MOTORS IN REGARDS TO THE FAILURE; HOWEVER, THERE WAS NO RESPONSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. *JS

NHTSA ID

11297354

Incident

Dec 23, 2019

Mileage

120,000 mi

2002 SATURN VUE. CONSUMER IS SEEKING REIMBURSEMENT FOR VEHICLE AMOUNT. CONSUMER STATES THAT THE FRAME WAS BROKEN AND RUSTED MAKING VEHICLE UNSAFE TO DRIVE. *LD THE CONSUMER STATED THE VEHICLE WAS LOCATED AT AN IMPOUND YARD. THE CONSUMER WAS INFORMED THE VEHICLE WAS NOT ABLE TO BE REPAIRED. *JS

NHTSA ID

11128990

Incident

Jul 31, 2018

TL* THE CONTACT OWNS A 2002 SATURN VUE. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD AN ABNORMAL NOISE UNDERNEATH THE HOOD OF THE VEHICLE. THE TEMPERATURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STARTED TO OVERHEAT. THE CONTACT STOPPED TO CHECK THE ENGINE AND NOTICED THAT THE ANTI-FREEZE CONTAINED OIL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.

NHTSA ID

10970331

Incident

Mar 31, 2017

Mileage

151,000 mi

WHILE DRIVING AT HIGHWAY SPEEDS, VEHICLE STALLED,AND WOULD NOT RESTART. VEHICLE COASTED TO LANE OFF TRAFFIC. VEHICLE WOULD NOT MOVE. FAMILY OF FOUR IN VEHICLE. HAD A POLICE OFFICER SHUT DOWN LANE OF TRAFFIC. VERY VERY DANGEROUS. DIAGNOSIS: TIMING CHAIN. *TR

NHTSA ID

10939543

Incident

Jan 2, 2017

Mileage

130,000 mi

STARTED THE CAR, TURNED AROUND IN MY DRIVEWAY AND STARTED PULLING OUT ONTO THE ROAD, VEHICLE JUST STALLED AND REFUSED TO START AGAIN, ENGINE CRACKS AND TURNS OVER BUT WONT START. THANK GOD THERE WASNT ANY TRAFFIC OR I WOULD HAVE BEEN T BONED. I WAS ABLE TO PUSH THE VEHICLE BACK OFFF THE ROAD. VEHICLE STILL WONT START

NHTSA ID

10910890

Incident

Sep 30, 2016

Mileage

155,000 mi

MY CAR SEIZED UP WHILE GOING DOWN THE ROAD I COULD BARELY TURN OR PUSH ON THE BRAKES! THANKFULLY I HAD JUST LEFT WORK SO I WAS ONLY DOING 10 MPH. I TOOK IT TO A MECHANIC WHOM SAID THE TIMING CHAIN WENT OUT, AND THAT WITH THAT TYPE OF MOTOR A V6 THAT IT MOST LIKELY BENT THE VALVES AND ID HAVE TO GET A NEW ENGINE!!! IM CURIOUS IF THIS HAPPENS OFTEN?????

NHTSA ID

10881941

Incident

Jun 18, 2016

Mileage

146,000 mi

I HAD SEVERAL PROBLEMS WITH MY IGNITION SWITCH SINCE BUYING THIS VEHICLE AS NEW, SO THE SWITCH WAS REPLACED ON DEC 2008 AT THE DEALERSHIP, WHICH I PAID FOR. I BROUGHT THIS VEHICLE TO A GM DEALER PER THE RECALL IN 2015 AND WAS TOLD ALL IS GOOD, SO I COULD CLAIM REIMBURSEMENT FOR THE 2008 REPAIR. TO DATE, AFTER FILLING IN THE REQUIRED FORMS AND SUBMITTING THEM TO A LOCAL GM DEALER, AND CORRESPONDING WITH GM CORPORATE, THEY REFUSE TO REIMBURSE ME FOR THE REPAIR BECAUSE THEY DID NOT KEEP ANY SATURN MAINTENANCE RECORDS WHEN THE DIVISION WAS SHUTTERED, EVEN THOUGH CORPORATE WAS THE OFFICE THAT NOTIFIED ME OF THE EXACT DATE OF THE IGNITION SWITCH REPAIR SO I COULD SUBMIT MY CREDIT CARD STATEMENT AS PROOF. THE LAST CONTACT FROM CORPORATE WAS 15 DEC 2015 WITH NO RESPONSE FROM SEVERAL MESSAGES LEFT WITH THEIR CASE MANAGER, PAULA (866-790-5700, EXT. 5913223).

NHTSA ID

10821179

Incident

Dec 15, 2015

Mileage

85,000 mi

ABS LIGHT REMAINS ON; MY ELECTRICAL SYSTEM IS FAULTY; MY BLINKERS WORK AT WILL. MY FUEL LINE SENSOR CAUSES MY VEHICLE TO SHUT OFF AFTER DRIVING A DISTANCE. THERE IS A NOISE WHEN I REVERSE. MY SERVICE ENGINE LIGHT IS NOW APPEARING AND THE WHEEL LOCKS AND HARD TO TURN. READ THE MANUAL; VEHICLE DOES NOT REQUIRE POWER STEERING FLUID. MUST CONTACT A DEALER PER THE MANUAL. WILL CALL TODAY. FUEL LINE ISSUES SEPTEMBER 2015 OTHER ISSUES TO DATE 12/28/2015.

NHTSA ID

10816439

Incident

Sep 15, 2015

Mileage

200,000 mi

I JUST BOUGHT THIS CAR FROM A USED CAR DEALER. NEVER IN MY 40 YEARS OF DRIVING HAVE I EVER "TESTED" HORN OPERATION... SEEMS I SHOULD HAVE AS THE HORN DOESNT WORK. I FOUND AND REPLACED THE FUSE FOR THE HORN AND AFTER RESEARCHING I FOUND THAT THIS IS A KNOWN PROBLEM ON ALL 2002 SATURN VUE VEHICLES.... WHY THIS ISNT A RECALL ISSUE I HAVE NO IDEA BECAUSE THE HORN AND AIR BAG WORK OFF THE SAME POWER LINE AND THE CONTACT FOR THE HORN IS THE PROBLEM HORN WISE. I TOOK MY CAR TO A CHEVY DEALER TO GET AN ESTIMATE ON THE "FIX" AND IT WOULD COST ME 1100 BUX TO REPLACE THE FAULTILY DESIGNED UNIT GUARANTEED TO FAIL WITH ANOTHER FAULTILY DESIGNED UNIT GUARANTEED TO FAIL.

NHTSA ID

10779626

Incident

Oct 4, 2015

Mileage

350 mi

TL* THE CONTACT OWNS A 2002 SATURN VUE. AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM), THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH AND HEARD A CLICKING NOISE WHEN REMOVING THE KEY. A COUPLE OF DAYS LATER, THE TURN SIGNALS FAILED INTERMITTENTLY. IN ADDITION, THE CONTACT MENTIONED THAT SMOKE EMITTED FROM THE TOP OF THE STEERING WHEEL ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE TURN SIGNAL ARM WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. MA 10/5 UPDATED 10/8/15*JB

NHTSA ID

10736046

Incident

Dec 2, 2014

Mileage

160,000 mi

TL* THE CONTACT OWNS A 2002 SATURN VUE. WHILE DRIVING 45 MPH, THE TIMING CHAIN FAILED AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE DID NOT RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TIMING CHAIN FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.

NHTSA ID

10731534

Incident

Jun 30, 2015

Mileage

84,000 mi

2002 SATURN VUE. CONSUMER WRITES IN REGARDS TO IGNITION CYLINDER AND KEYS REPLACEMENT RECALL ISSUES. *SMD THE CONSUMER STATED HE RECEIVED A RECALL NOTICE IN THE MAIL IN OCTOBER 2014 REGARDING AN ISSUE WITH THE IGNITION SWITCH. THE WORK HAD ALREADY BEEN DONE AND THEREFORE, THE CONSUMER SENT IN THE NECESSARY PAPERWORK FOR REIMBURSEMENT. EVEN THOUGH THE GM HAD THE PROOF THE WORK WAS DONE, THEY INFORMED THE CONSUMER TO HAVE THE VEHICLE INSPECTED, TO MAKE SURE THE IGNITION SWITCH WAS INSTALLED PROPERLY. ONCE IT WAS VERIFIED, THE CONSUMER NEVER HEARD BACK FROM THE GM REPRESENTATIVE. *JB

NHTSA ID

10694534

Incident

Jun 12, 2012

LOSS OF POWER AND EVENTUALLY JUST STOPPED RUNNING. TOWED IT HOME. SUSPECTED TIMING CHAIN. TOOK OFF VALVE COVER AND TC COVER. NOTICED THAT BLACK PLASTIC GUIDE WAS BROKEN IN MAIN PIECES AND MUST HAVE BEEN FOR SOME TIME, FOR CHAIN WORE INTO SOME BOLTS AND COVER. CHAIN LOOKS BRAND NEW AND NO ISSUES WITH IT. REPLACED ALL TIMING COMPONENTS (TWO SPROCKETS, CHAIN, GUIDE, TENSION ARM, TENSIONER, CAM SPROCKET, ETC)., BUT IT WOULD NOT START. CHECKED COMPRESSION (0 PSI AT ALL CYLINDERS), DOUBLE CHECKED TIMING AND WAS CORRECT. ROLLER ROCKERS WERE LOOSE WHEN CAM IS NOT PRESSING ON THEM, SO SUSPECT ALL VALVES ARE BENT. FIX IS TO REBUILD THE "HEAD". I PRESUME THAT IF THE BLACK PLASTIC CHAIN GUIDE DID NOT BREAK, IT WOULD NOT HAVE GOTTEN OUT OF TIME AND BENT VALVES. THE RECALL SHOULD NOT BE ON THE TIMING CHAIN BUT THE PLASTIC GUIDE THAT IS USED FOR THE TIMING CHAIN. HAD THIS PART BEEN METAL, THIS WOULD NOT HAVE HAPPENED. HAVE PICTURE TO SEND IF NEEDED.

NHTSA ID

10715965

Incident

May 8, 2015

Mileage

145,000 mi

THE TIMING CHAIN RUINED THE ENTIRE ENGINE AS A RESULT OF THE CHAIN TENSIONER FAILING FROM LACK OF OIL BEING APPLIED. APPARENTLY AS SOON AS I HEARD THE CLANGING SOUNDS IT WAS TOO LATE. I AM BUYING A WHOLE NEW ENGINE WHICH HAS REPLACED THE OILING MECHANISM THAT WAS FAULTY IN THE 2002-2003 MODELS OF THE SATURN VUE. *TR

NHTSA ID

10692389

Incident

Feb 25, 2015

Mileage

110,000 mi

TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATED THAT THE KEY FAILED TO TURN IN THE IGNITION SWITCH AND NUMEROUS ATTEMPTS HAD TO BE MADE BEFORE THE VEHICLE WOULD START. THE FAILURE RECURRED CONTINUOUSLY. THERE WAS A RECALL UNDER NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM). HOWEVER, THE DEALER REFUSED TO REPAIR THE VEHICLE BECAUSE THEY WERE UNABLE TO LOCATE A FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.

NHTSA ID

10681148

Incident

Jan 21, 2015

Mileage

154,000 mi

I WAS DRIVING ON A ROAD WITH A 50 MPH LIMIT WHEN THE ENGINE SHUT OFF. I LOST ALL POWER TO THE CAR AND THANKFULLY WAS ABLE TO STEER IT INTO THE DRIVE WAY OF A BUSINESS ON THAT ROAD. THERE WERE NO RECALLS ON MY CAR AT THAT TIME AND THERE STILL ARE NO ENGINE RECALLS ON THIS CAR DESPITE THE OTHER RECALLS WHERE THE EXACT SAME THING HAPPENED. THE LOCAL DEALER SAID I HAD A BAD SENSOR IN THE ENGINE AND CHARGED ME OVER $400 TO FIX. I AM LUCKY TO HAVE SURVIVED THE INCIDENT AND CHARGING ME WAS WRONG. *JS

NHTSA ID

10661939

Incident

Jul 3, 2013

TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE IGNITION KEY RELEASED FROM THE IGNITION SWITCH AND THE STEERING WHEEL SEIZED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A TREE. NO INJURIES WERE REPORTED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED IF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

NHTSA ID

10653979

Incident

Jun 9, 2014

Mileage

120,000 mi

VUE STOPPED IN PARKING LOT OTHER VEHICLE HIT ME HEAD ON VUE AIR BAGS DIDNT DEPLOY MY SATURN VUE KEY WAS ON FLOOR FELL OUT OF IGNITION I WAS SENT TO HOSPITAL ERIE TOTALED MY VUE. *TR

NHTSA ID

10650880

Incident

Oct 9, 2014

Mileage

146,000 mi

DRIVING WITH ALMOST A FULL TANK OF GAS, I LOST POWER ON THE FREEWAY. SCARIER THAN THAT, IT WAS RIGHT IN A CONSTRUCTION ZONE ON THE FREEWAY. I FREAKED. I HAD NO IDEA WHAT TO DO. I LET IT COAST TO A STOP. I ALMOST GOT SLAMMED BY A 18 WHEELER. I THOUGHT I WAS DEAD. I WENT TO RESTART THE CAR AND THE KEYS FELL OUT OF THE CARS IGNITION SWITCH. IT TOOK ME TRYING TO GET IT RESTARTED SEVERAL TIMES. I HAD WAITED ABOUT 10 MINUTES BEFORE TRYING IT WHEN IT FINALLY RESTARTED. I'M GLAD TO BE ALIVE DON'T GET ME WRONG. BUT, BEING STUCK ON A FREEWAY IN 106DEGREES AND ALMOST DYING SUCKED. I HAVE ACCESS TO ALL MAINTENANCE RECORDS FOR THIS AUTO. IT HAS BEEN VERY WELL TAKEN CARE OF AND ONLY HAS 41K MILES ON IT. PLEASE TELL ME WHAT TO DO AT THIS POINT. *TR

NHTSA ID

10611112

Incident

Jul 16, 2014

Mileage

41,200 mi

TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE REPAIRS WERE UNKNOWN. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 141,000. D

NHTSA ID

10609255

Incident

Mar 14, 2011

Mileage

100,000 mi

TL* THE CONTACT OWNED A 2002 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT STATED THAT IN THE PROCESS OF RESTARTING THE VEHICLE, THE KEY SLIPPED OUT OF THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING BUT THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID

10606391

Incident

Sep 29, 2005

Mileage

60,000 mi

KEYS FALL OUT OF THE IGNITION AS YOU'RE DRIVING DOWN THE ROAD. THIS HAS HAPPENED MORE THAN ONCE. IS THIS ONE OF THE DEFECTIVE GM VEHICLES? *TR

NHTSA ID

10604389

Incident

Jun 18, 2014

Mileage

88,238 mi