Owner-reported complaints naming the exterior lighting system, filed with NHTSA
Data refreshed
Reports naming headlights, tail lights, turn signals and other exterior lighting. Every record below is an owner-reported complaint about the 2004 Saturn Vue submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TL* THE CONTACT OWNS A 2004 SATURN VUE. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER SIDE LOW BEAM HEADLIGHT MALFUNCTIONED. THE CONTACT STATED THAT THE HEADLIGHT HAD BURNED OUT AND WAS MELTED AT THE SOCKET. THE CONTACT REPLACED THE DRIVER SIDE HEADLIGHT THREE TIMES IN THE PAST SIX MONTHS. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 171,000.
AT 7:10PM, AFTER DARK, I WAS DRIVING HOME THROUGH THE INTERSECTION OF SPRING HILL ROAD AND MARINER ROAD IN TISBURY, MASSACHUSETTS. WHEN I PULLED THE STEM ON THE LEFT SIDE OF THE STEERING COLUMN TO TURN ON MY HIGH BEAMS, THE LOW BEAMS AND RUNNING LIGHTS WENT OUT AND THE HIGH BEAMS DID NOT COME ON. I HAD NO ILLUMINATION WHATSOEVER. I HAVE CONTACTED GENERAL MOTORS AND DICK BEARD CHEVROLET, THE DEALER WHICH PERFORMED A COMPLETE SERVICE ON NOVEMBER 13, 2014. NEITHER HAS RESPONDED. *JS
I WAS ON MY WAY HOME IN MY 2004 SATURN VUE WHEN A BUCK JUMPED OUT IN FRONT OF ME. I STOMPED ON THE BRAKES, HOWEVER, I ENDED UP HITTING THE BUCK (DEER) THAT THEN RAN AWAY. MY ENTIRE FRONT IN WAS SMASHED IN, THE AIR BAGS NEVER DEPLOYED, THE SEAT BELTS DIDN'T LOCK WHEN I STOMPED ON THE BREAKS. MY DAUGHTER AND I WERE BOTH IN THE FRONT SEATS AND WE BOTH WENT FORWARD MESSING UP BOTH OF OUR NECKS AND BACKS. *TR
WHILE DRIVING THE VEHICLE, THE TURN SIGNALS STOP OPERATING AS WELL AS THE BRAKE LIGHTS. THE IGNITION NEEDS TO BE TURNED OFF, CAR RESTED THEN WILL OPERATE NORMALLY FOR A WHILE WHEN TURNED BACK ON. *TR
TL* THE CONTACT OWNS A 2004 SATURN VUE. AFTER THE KEY WAS REMOVED FROM THE IGNITION, THE HEADLIGHTS REMAINED ILLUMINATED AND SMOKE APPEARED NEAR THE STEERING COLUMN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 104,000.
AS I JUST READ, MY RUNNING LIGHTS, ONE OF THE SAFETY FEATURES LEADING ME TO BUY THE SATURN (NEW IN 2003), ALSO HAVE FAILED. I BEGAN TO NOTICE THAT THE GREEN LIGHT INDICATOR WOULD FLICKER WHEN I STARTED THE VUE, AND THEN THE LIGHT WOULD DISAPPEAR. REALIZING THAT I WOULD LIKELY GET CHARGED HUNDREDS OF DOLLARS FOR REPAIR, I'M LIVING WITH THE FAILURE. IT WOULD BE NICE IF THERE WAS A RECALL. *KB
PLEASE SEE COMMENTS BELOW SENT TO GM-SATURN SERVICE SATISFACTION ONLINE SURVEY. GM EXPECTS ME TO PAY FOR THE REPAIR WHICH I BELIEVE IT SHOULD BE UNDER RECALL. VEHICLE: SATURN VUE 2004 PART: DRL RESISTOR WHICH ACTIVATES THE DAY TIME RUNNING LIGHTS. -------------------------------------------------------------------------------------------------- THESE COMMENTS ARE GEARED TOWARD GM AND SATURN POLICY MAKERS. PERSONNEL AT SATURN OF MILWAUKEE ACTED AS THEY ARE SUPPOSED TO DO. YES, HE WAS COURTEOUS BUT NOT FAIR BY CHARGING $50.00 FOR AN ESTIMATE OF A COMMON PROBLEM THAT SHOULD BE TAKEN CARE OF AS RECALL AS IT IS PERFORMED IN CANADA. THIS COMMON PROBLEM IS EASILY FOUND ALL OVER THE WEB WHICH IS THE DRL RESISTOR IN THESE TYPES OF VEHICLES. THE MORE I NOTICE OTHER SATURN VUES ON THE ROAD, I ALSO NOTICE THE LACK OF DAY TIME RUNNING LIGHTS ON. REMEMBER GM, YOU DESIGNED THESE WITH NOT THE OPTION OF AN ON/OFF SWITCH FOR THESE LIGHTS. BOTTOM LINE, I AM OUT OF $50.00 AND NO DAY TIME RUNNING LIGHTS. I REFUSE TO PAY $100+ TO CORRECT GM'S FAULT !!!! *TR
TL* - THE CONTACT OWNS A 2004 SATURN VUE. THE HAZARD LIGHT SWITCH WASN'T WORKING. WHEN PRESSING THE HAZARD BUTTON DIDN'T RELEASE OR COME OUT. THE CONTACT STATED THAT HE HAD TO REPLACE THIS BUTTON ON TWO OCCASIONS AT HIS OWN EXPENSE. THE CURRENT MILEAGE WAS 28,720. THE FAILURE MILEAGE WAS 25,209. *AK UPDATED 2/27/2007 - *NM
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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