Owner-reported complaints naming the body or structure system, filed with NHTSA
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Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2009 Saturn Vue submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
DRIVING VEHICLE AROUND 55MPH VEERED OFF ONTO LOOSE GRAVEL. HIT A DRAIN CULVERT FLEW INTO THE AIR, SLAMMED DOWN INTO A DITCH, AND HIT SEVERAL CUT TELEPHONE POLES USED AS LANDSCAPE DECORATIONS WITH NO FRONT AIR BAG DEPLOYMENT. RECEIVED MEDICAL ATTENTION AND FILED POLICE REPORTS. *TR
LEFT PASSENGER DOOR WILL NOT UNLOCK OR LOCK WITH REMOTE OR WITH SWITCH VIA CAR INTERIOR. ADVISED TO REPLACE DOOR ACTUATOR. ONCE THE LEFT SIDE WAS REPAIRED UNDER EXTENDED WARRANTY THE RIGHT PASSENGER REAR DOOR IS NOW NON OPERATIONAL WITH THE SAME PROBLEM. VEHICLE IS OUT OF WARRANTY. DOOR LOCK FAILURES ARE NOT SAFE. IF THERE IS AN ACCIDENT SOMEONE COULD BE EJECTED IF THE DOORS DO NOT LOCK PROPERTY. *TR
I TURNED THE CORNER TO ENTER MY STREET, THERE IS A SLIGHT "S" CURVE TO ENTER MY STREET. I WAS NO MORE THAN 50 YARDS FROM THE CORNER WHEN MY VEHICLE REVVED LOUDLY, RPM TO 3500 AND ACCELERATED , I MANAGED TO AVOID MORE DAMAGED THAN WAS DONE, BUT IN THE INTERIM I HIT A 3' TALL BRICK MAIL BOX AND CAUSED DAMAGE TO MY VEHICLE. THE GENTLEMAN WHOSE MAIL BOX I HIT SUGGESTED I RESEARCH RECALLS, - AND I FOUND A TON OF "LIKE" INCIDENCES WITH THESE VEHICLES AND TRANSMISSIONS. IT IS AMAZING NO ONE HAS BEEN KILLED. GENERAL CONSENSUS IS GM IS NOT TAKING RESPONSIBILITY FOR THESE SITUATIONS. GM KNOWS THE TRANSMISSION IS DEFECTIVE, BUT REFUSES TO ADDRESS THE ISSUE. PEOPLE HAVE BEEN LEFT STRANDED WITH A NON WORKING VEHICLE AND STILL OWING MONEY FOR THIS. THERE IS EVIDENCE OF FAILURE ON A CONTINUAL BASIS, BUT GM IS ABANDONING THE CAUSE. DISGUSTING SINCE WE THE TAX PAYERS BAILED THEM OUT WITH THEIR SUB STANDARD PRODUCT! *TR
TL* THE CONTACT OWNS A 2009 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE SUN VISOR CAME DOWN OBSTRUCTING BLOCKING THE VIEW. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000. THE VIN WAS NOT UNAVAILABLE.
TL* THE CONTACT OWNS A 2009 SATURN VUE. THE CONTACT STATED THAT THE DRIVER'S SIDE VISOR RETRACTION CLIP FRACTURED AND THE VISOR WOULD NOT PROPERLY RETRACT. THE CONTACT ALSO MENTIONED THAT THE DOME, DOOR, AND GLOVE COMPARTMENT LIGHTS FAILED TO ACTIVATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000. UPDATED 08/27/14*CN THE CONSUMER STATED THE BAR THAT RUNS THROUGH THE VISOR BECAME HOT TO TOUCH AND CAUSED THE WIRING THAT RUNS TO THE DOME TO BURN OUT. THIS CAUSED THE INTERIOR LIGHTS TO FAIL. THE VISOR WAS REPLACED BUT, THE INTERIOR LIGHTS WERE NOT REPAIRED. UPDATED 09/18/2014 *JS
TL*THE CONTACT OWNS A 2009 SATURN VUE. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE INTERIOR CHROME DOOR HANDLES EXHIBITED A SHARP POINTED EDGE. THE CONTACT SUSTAINED A SEVERE LACERATION TO THE LEFT FINGER FROM THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 65,531.
1. THE INTERIOR DRIVER SIDE DOOR HANDLE IS "CHROME" COVERED AND HAS CAUSED CUTS THAT REQUIRED A 'BUTTERFLY' STITCHING. 2. EVERY TIME I OPEN THE DOOR I GET CUT 3. I HAVE CONTACTED SATURN FOR ALMOST A YEAR TO REPAIR THIS TO NO AVAIL. 1. THE TIRE PRESSURE SENSORS ARE ON BACKWARDS. IF MY LEFT FRONT TIRE IS GOING FLAT THE SENSORS AND LIGHTS SAY IT'S THE LEFT REAR TIRE. 2. THIS HAPPENS EACH TIME MY TIRE GETS LOW AND I JUST FIGURED OUT THE PROBLEM 3 MONTHS AGO. IT CAUSES ME TO OVER INFLATE THE INCORRECT TIRE AND THE LOW TIRE IS STILL LOW ON AIR. 3. I HAVE CONTACTED SATURN FOR ALMOST A YEAR ABOUT THIS AND THEY HAVE NOT HELPED. *TR
NO ACCIDENT. I'M REPORTING DESIGNFLAW: SATURN VUE SERVICE MANUAL STATES NOT USE TIRE CHAINS, BUT NO SUGGESTION OF WHAT TO USE IN SNOW. AFTER MANY PHONE CALLS I FOUND SATURN SELLS SPIKE SPIDERS FOR $470 TO MORE THAN $500 A POP. THESE SPIKES ARE SAID BY THE SPIKE SPIDER MANUFACTURER, NOT TO INTERFERE WITH SENSORS, BRAKES, SUSPENSION ON THE SIDE OF THE TIRE NEXT TO THE VEHICLE. MY SATURN DEALERSHIP WAS CAREFUL NOT TO RECOMMEND THESE VERY EXPENSIVE SPIKES. I HAD TO ASK THEM. BUT SATURN DOES SELL THEM AT THEIR DEALERSHIPS. WHEN CALLING THE NATIONWIDE SATURN CUSTOMER SERVICE NUMBER, THEY DIDN'T HAVE AN ANSWER AT ALL FOR ME. IN FACT, THEY WANTED TO TALK ABOUT EVERYTHING BUT MY QUESTION. SO, IT IS EITHER PAY FOR VERY EXPENSIVE AFTER MARKET PRODUCT OR USE NOTHING. I FEAR THE LATTER. HOW MANY FOLKS WILL GO WITHOUT THIS WINTER DUE TO COST AND AVAILABILITY. ALL DUE TO THE DESIGN OF THE VEHICLE. SOMEONE WASN'T THINKING. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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