Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Jun 18, 2020
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Oct 23, 2012
What this page shows
Our database holds 8 NHTSA owner-reported complaints for the 2012 Scion Tc. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–8 of 8
Visibility
Filed Jun 18, 2020
I WAS DRIVING ON 60 FREEWAY WHEN MY SUNROOF WINDOW EXPLODED/SHATTERED. I'M DOING SOME RESEARCH AND ITS HAPPENING ON THIS MAKE AND MODEL FREQUENTLY. I WENT TO TOYOTA AND TALKED TO THEM REGARDING IF THERE IS RECALL ABOUT IT BECAUSE LOOKS LIKE ITS A MANUFACTURER DEFECT. I ENDED UP PAYING FOR IT VIA MY INSURANCE. HOW CAN I AS A CONSUMER BE PROTECTED IF THIS A MANUFACTURER DEFECT? IT SEEMS THEY DON'T HAVE A PROGRAM ABOUT IT. *TR
NHTSA ID
11329502
Incident
Jun 15, 2020
Mileage
172,000 mi
Brakes
Filed Apr 15, 2020
I HAVE A SAFETY RECALL ON MY VEHICLE. *TR
NHTSA ID
11321158
Incident
Nov 16, 2018
Visibility
Filed Aug 21, 2019
TL* THE CONTACT OWNS A 2012 SCION TC. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, THE SUN ROOF EXPLODED WITHOUT WARNING OR IMPACT. PRIORITY TOYOTA CHESAPEAKE (1800 GREENBRIER PKWY, CHESAPEAKE, VA 23320, (757) 213-5000) WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE INSURANCE COMPANY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE INSURANCE COMPANY WAS CALLED AND INFORMED THE CONTACT TO SUBMIT A CLAIM. THE FAILURE MILEAGE WAS 63,200.
NHTSA ID
11245457
Incident
Aug 15, 2019
Mileage
63,200 mi
Visibility
Filed Feb 16, 2017
I WAS DRIVING TO WORK AT 55 MPH. MY SUNROOF WAS CLOSE, AIR CONDITIONER WAS ON AND WINDOWS UP BECAUSE IT WAS RAINING. WHILE DRIVING HEARD A LOUD NOISE THOUGHT IT WAS SOMEONE THAT HAD AN IMPACT BY OTHER CAR. WHEN I LOOKED UP MY SUNROOF WAS ALL OF THE SOMETHING GONE. I LOOKED IN THE DRIVEWAY BY MY MIRROR AND IT WAS FLYING LIKE A "FREEZE BIZ" FOR NO REASON. I TRY TO MAKE A CLAIM WITH THE DEALER AND THEY DIDN'T WANT TO COVER ME. I ALSO MADE A CLAIM WITH MY INSURANCE COMPANY MAPFRE AND TOLD ME IT WASN'T AN ACCIDENT SO THEY DIDN'T COVER ME. THEY MVP TOYOTA DEALER IS CHARGING ME $4,359.25 FOR FIXING IT.
NHTSA ID
10955130
Incident
Dec 12, 2016
Body & structureVisibility
Filed Jul 24, 2015
ON MY WAY HOME ON I-10 THERE WAS NO TRAFFIC NEAR ME, WINDOWS UP SUNROOF CLOSED AC ON, MY ROOMMATE WITH ME WE HEAR WHAT SOUNDED LIKE A GUN SHOT THAN A SHOWER OF GLASS. WE PULLED OVER TO FIND THE GLASS PANEL IN THE ROOF HAD SHATTERED THERE WAS NO IMPACT MARK(S) I DROVE STRAIGHT TO THE PLACE I GOT THE CAR(NEW) (PHILPOT MOTORS IN NEDERLAND TX) WHERE I WAS TOLD THAT THEY HAD TWO CARS ON THE LOT THAT DID THE SAME THING, BUT COMPLETELY REFUSED TO DO ANYTHING ABOUT THIS ISSUE. I CALLED MY INSUR, CO. ABOUT IT AND THAT TOLD ME THAT SHOULD BE WARRANTY DEAL. NO ONE HAD ANY INFORMATION TO HELP ME, AND I HAD SEARCHED AND FOUND MANY OTHER PEOPLE THAT HAVE HAD THIS ISSUE, AND TOYOTA REFUSED TO OFFER ANY HELP. TOYOTA NEEDS TO MAKE THIS RIGHT TO ALL THE PEOPLE WITH THIS CAR...
NHTSA ID
10736222
Incident
Apr 16, 2014
Mileage
13,350 mi
Visibility
Filed Jun 29, 2014
DRIVING TO WORK IN CALIFORNIA, PARTLY CLOUDY, AROUND 60 DEGREES. ALL WINDOWS UP, AC OFF, SUNROOF CLOSED AND VISOR SHUT. I AM DRIVING IN THE RIGHT LANE AT 65MPH WHEN I HEAR WHAT SOUNDS LIKE A GUNSHOT IN MY CAR FOLLOWED BY GLASS SHATTERING AND SPRAYING OVER MY CAR. I PULLOVER TO SEE THAT MY SUNROOF HAD EXPLODED FROM THE INSIDE OUTWARD. THE WHOLE IN MY SUNROOF IS ABOUT 1FT 6IN LONG AND ABOUT 8IN WIDE. THE GLASS WAS SHATTERED ALL THE WAY AROUND THE PERIMETER OF THE SUNROOF AND THE MIDDLE APPEARED TO LOOK LIKE PRESSURE BLEW OUT THE CENTER. LUCKY FOR ME MY VISOR WAS CLOSED SO THE GLASS REMAINS IN THERE. TOYOTA REFUSES TO HAVE HEARD OF THIS PROBLEM BEFORE BUT IT TOOK ME 30 SECONDS TO FIND PLENTY OF EVIDENCE. THIS ISSUE COULD CAUSE SERIOUS INJURY TO DRIVERS AND OTHER MOTORISTS. NO VEHICLE THAT HAS WINDOWS EXPLODING SPONTANEOUSLY IS SAFE TO DRIVE. I ASK THAT TOYOTA TAKE RESPONSIBILITY NOW BEFORE IT HAPPENS AGAIN AND CAUSES SERIOUS INJURY. *TR
NHTSA ID
10606851
Incident
Jun 26, 2014
Mileage
58,886 mi
Electrical
Filed Sep 23, 2013
TO DATE, I HAVE HAD MY VEHICLE REPAIRED THREE TIMES FOR THE SAME MALFUNCTION. I WORKED WITH MANUFACTURING AND SALES ORGANIZATIONS AND I HAVE FAILED TO RECEIVE SUBSTANTIATION BEYOND YOUR ORGANIZATION'S DUE DILIGENCE THAT MY VEHICLE IS SAFE FOR MY FAMILY. THESE ORGANIZATIONS HAVE FAILED TO DIAGNOSE THE SPECIFIC MALFUNCTION WITH MY VEHICLE (ELECTRICAL) AND SUBSEQUENTLY HAVE BEEN GUTTING MY VEHICLE PIECE BY PIECE DEVALUING IT.
NHTSA ID
10544956
Incident
Aug 12, 2013
Mileage
31,000 mi
Airbags
Filed Oct 23, 2012
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2012 SCION TC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 TO 15 MPH, HE LOST CONTROL OF THE VEHICLE SWERVED AND CRASH HEAD ON INTO A TELEPHONE POLE. UPON IMPACT THE AIR BAGS FAILED TO DEPLOY. THE DRIVER RECEIVED INJURIES TO HIS HEAD, NECK AND BACK. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS PENDING AN INVESTIGATION. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 841.
NHTSA ID
10481523
Incident
Oct 21, 2012
Mileage
841 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.