RoadVitals

2012 Scion Tc

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Jun 18, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Sep 20, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 8 NHTSA owner-reported complaints for the 2012 Scion Tc, most frequently naming the visibility, airbags and body & structure categories. 2 safety recalls have been issued covering this model year; and 87 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Visibility555.6%
  • Airbags111.1%
  • Body & structure111.1%
  • Brakes111.1%
  • Electrical111.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SERVICE BRAKES, HYDRAULIC

Sep 20, 2018
544 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain Toyota Racing Development (TRD) brake kits, part numbers PTR09-21111 and PTR09-52080, sold by Toyota as an optional accessory for model year 2008-2015 Scion xB, and 2011-2016 Scion tC vehicles. Over time, the brake hoses in these kits may fatigue and fail.
The risk: Failure of a brake hose will reduce braking performance and increase the risk of a crash.
The remedy: Toyota will notify all known owners of the Scion xB and Scion tC vehicles upon which an involved optional TRD Brake Kit could have been installed. If the vehicle is equipped with one of the TRD brake kits, it will be replaced with a standard equipment brake kit, free of charge. The recall began November 16, 2018. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0U.
Toyota Motor Engineering & ManufacturingManufacturer number J0UView on NHTSA.gov

EQUIPMENT:OTHER:LABELS

Apr 9, 2013
7,525 units potentially affected
The defect: Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
The risk: An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
The remedy: Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Southeast Toyota Distributors, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Visibility
Filed Jun 18, 2020

I WAS DRIVING ON 60 FREEWAY WHEN MY SUNROOF WINDOW EXPLODED/SHATTERED. I'M DOING SOME RESEARCH AND ITS HAPPENING ON THIS MAKE AND MODEL FREQUENTLY. I WENT TO TOYOTA AND TALKED TO THEM REGARDING IF THERE IS RECALL ABOUT IT BECAUSE LOOKS LIKE ITS A MANUFACTURER DEFECT. I ENDED UP PAYING FOR IT VIA MY INSURANCE. HOW CAN I AS A CONSUMER BE PROTECTED IF THIS A MANUFACTURER DEFECT? IT SEEMS THEY DON'T HAVE A PROGRAM ABOUT IT. *TR

NHTSA ID
11329502
Incident
Jun 15, 2020
Mileage
172,000 mi
Brakes
Filed Apr 15, 2020

I HAVE A SAFETY RECALL ON MY VEHICLE. *TR

NHTSA ID
11321158
Incident
Nov 16, 2018
Visibility
Filed Aug 21, 2019

TL* THE CONTACT OWNS A 2012 SCION TC. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, THE SUN ROOF EXPLODED WITHOUT WARNING OR IMPACT. PRIORITY TOYOTA CHESAPEAKE (1800 GREENBRIER PKWY, CHESAPEAKE, VA 23320, (757) 213-5000) WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE INSURANCE COMPANY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE INSURANCE COMPANY WAS CALLED AND INFORMED THE CONTACT TO SUBMIT A CLAIM. THE FAILURE MILEAGE WAS 63,200.

NHTSA ID
11245457
Incident
Aug 15, 2019
Mileage
63,200 mi
Visibility
Filed Feb 16, 2017

I WAS DRIVING TO WORK AT 55 MPH. MY SUNROOF WAS CLOSE, AIR CONDITIONER WAS ON AND WINDOWS UP BECAUSE IT WAS RAINING. WHILE DRIVING HEARD A LOUD NOISE THOUGHT IT WAS SOMEONE THAT HAD AN IMPACT BY OTHER CAR. WHEN I LOOKED UP MY SUNROOF WAS ALL OF THE SOMETHING GONE. I LOOKED IN THE DRIVEWAY BY MY MIRROR AND IT WAS FLYING LIKE A "FREEZE BIZ" FOR NO REASON. I TRY TO MAKE A CLAIM WITH THE DEALER AND THEY DIDN'T WANT TO COVER ME. I ALSO MADE A CLAIM WITH MY INSURANCE COMPANY MAPFRE AND TOLD ME IT WASN'T AN ACCIDENT SO THEY DIDN'T COVER ME. THEY MVP TOYOTA DEALER IS CHARGING ME $4,359.25 FOR FIXING IT.

NHTSA ID
10955130
Incident
Dec 12, 2016
Body & structureVisibility
Filed Jul 24, 2015

ON MY WAY HOME ON I-10 THERE WAS NO TRAFFIC NEAR ME, WINDOWS UP SUNROOF CLOSED AC ON, MY ROOMMATE WITH ME WE HEAR WHAT SOUNDED LIKE A GUN SHOT THAN A SHOWER OF GLASS. WE PULLED OVER TO FIND THE GLASS PANEL IN THE ROOF HAD SHATTERED THERE WAS NO IMPACT MARK(S) I DROVE STRAIGHT TO THE PLACE I GOT THE CAR(NEW) (PHILPOT MOTORS IN NEDERLAND TX) WHERE I WAS TOLD THAT THEY HAD TWO CARS ON THE LOT THAT DID THE SAME THING, BUT COMPLETELY REFUSED TO DO ANYTHING ABOUT THIS ISSUE. I CALLED MY INSUR, CO. ABOUT IT AND THAT TOLD ME THAT SHOULD BE WARRANTY DEAL. NO ONE HAD ANY INFORMATION TO HELP ME, AND I HAD SEARCHED AND FOUND MANY OTHER PEOPLE THAT HAVE HAD THIS ISSUE, AND TOYOTA REFUSED TO OFFER ANY HELP. TOYOTA NEEDS TO MAKE THIS RIGHT TO ALL THE PEOPLE WITH THIS CAR...

NHTSA ID
10736222
Incident
Apr 16, 2014
Mileage
13,350 mi
Visibility
Filed Jun 29, 2014

DRIVING TO WORK IN CALIFORNIA, PARTLY CLOUDY, AROUND 60 DEGREES. ALL WINDOWS UP, AC OFF, SUNROOF CLOSED AND VISOR SHUT. I AM DRIVING IN THE RIGHT LANE AT 65MPH WHEN I HEAR WHAT SOUNDS LIKE A GUNSHOT IN MY CAR FOLLOWED BY GLASS SHATTERING AND SPRAYING OVER MY CAR. I PULLOVER TO SEE THAT MY SUNROOF HAD EXPLODED FROM THE INSIDE OUTWARD. THE WHOLE IN MY SUNROOF IS ABOUT 1FT 6IN LONG AND ABOUT 8IN WIDE. THE GLASS WAS SHATTERED ALL THE WAY AROUND THE PERIMETER OF THE SUNROOF AND THE MIDDLE APPEARED TO LOOK LIKE PRESSURE BLEW OUT THE CENTER. LUCKY FOR ME MY VISOR WAS CLOSED SO THE GLASS REMAINS IN THERE. TOYOTA REFUSES TO HAVE HEARD OF THIS PROBLEM BEFORE BUT IT TOOK ME 30 SECONDS TO FIND PLENTY OF EVIDENCE. THIS ISSUE COULD CAUSE SERIOUS INJURY TO DRIVERS AND OTHER MOTORISTS. NO VEHICLE THAT HAS WINDOWS EXPLODING SPONTANEOUSLY IS SAFE TO DRIVE. I ASK THAT TOYOTA TAKE RESPONSIBILITY NOW BEFORE IT HAPPENS AGAIN AND CAUSES SERIOUS INJURY. *TR

NHTSA ID
10606851
Incident
Jun 26, 2014
Mileage
58,886 mi
Electrical
Filed Sep 23, 2013

TO DATE, I HAVE HAD MY VEHICLE REPAIRED THREE TIMES FOR THE SAME MALFUNCTION. I WORKED WITH MANUFACTURING AND SALES ORGANIZATIONS AND I HAVE FAILED TO RECEIVE SUBSTANTIATION BEYOND YOUR ORGANIZATION'S DUE DILIGENCE THAT MY VEHICLE IS SAFE FOR MY FAMILY. THESE ORGANIZATIONS HAVE FAILED TO DIAGNOSE THE SPECIFIC MALFUNCTION WITH MY VEHICLE (ELECTRICAL) AND SUBSEQUENTLY HAVE BEEN GUTTING MY VEHICLE PIECE BY PIECE DEVALUING IT.

NHTSA ID
10544956
Incident
Aug 12, 2013
Mileage
31,000 mi
Airbags
Filed Oct 23, 2012
Crash reported1 injury reported

TL* THE CONTACT OWNS A 2012 SCION TC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 TO 15 MPH, HE LOST CONTROL OF THE VEHICLE SWERVED AND CRASH HEAD ON INTO A TELEPHONE POLE. UPON IMPACT THE AIR BAGS FAILED TO DEPLOY. THE DRIVER RECEIVED INJURIES TO HIS HEAD, NECK AND BACK. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS PENDING AN INVESTIGATION. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 841.

NHTSA ID
10481523
Incident
Oct 21, 2012
Mileage
841 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

S-TT-0117-20

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:ENGINE COOLANT HOSES AND FITTINGS

TT: HVAC drain tube is found to be blocked/clogged.

20R001 Toyota Cu

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DL: Toyota plans to send Safety Recall Follow-Up Notices for the above referenced campaigns to remind owners whose vehicles have not yet had campaign repairs completed.

S-SB-0012-14-Rev

EQUIPMENT:APPLIANCE:AIR CONDITIONER

TSB: REVISION NOTICE August 23, 2017 Rev1: ? Applicability has been updated to include 2015 model year xB vehicles, 2015 ? 2016 model year tC vehicles, and 2016 model year iM vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Introduction. Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip.

S-SB-0035-13 Rev

EQUIPMENT:APPLIANCE:AIR CONDITIONER

TSB: REVISION NOTICE November 10, 2016 Rev1: ? Applicability has been updated to include 2015 model year xB vehicles, 2016 model year iM vehicles, and 2015 ? 2016 tC vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2008 ? 2016 model year Scion vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

S-SB-0012-15

ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY

SSB: While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As described in this bulletin, operating the engine for 30 minutes after 60 days in storage and every 30 days thereafter will help to maintain battery State of Charge (SOC). This process supplements other movements of the vehicle as it is staged, and has specific restrictions on how maintenance is to be done. Also described in this bulletin are 2 other approved methods for maintaining battery State of Charge.

S-SB-0012-15

ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY

SSB: While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As described in this bulletin, operating the engine for 30 minutes after 60 days in storage and every 30 days thereafter will help to maintain battery State of Charge (SOC). This process supplements other movements of the vehicle as it is staged, and has specific restrictions on how maintenance is to be done. Also described in this bulletin are 2 other approved methods for maintaining battery State of Charge.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Scion Tc by model year
YearComplaintsRecallsInvestigationsIssue Index
2016630
2015223057.5
2014201053.1
2013910
2012Viewing820
2011291041.0
2010202046.5
2009603060.0
2008863054.0
20071172055.1
20061615162.4
20051554365.4

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.