RoadVitals

2009 Scion Xb Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
140
Latest Dec 17, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
17
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Oct 8, 2008

What this page shows

Our database holds 140 NHTSA owner-reported complaints for the 2009 Scion Xb. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 140 · page 1 of 6

Body & structure
Filed Dec 17, 2024

I want to report a defect with the hood of this vehicle. I was driving on the interstate and my hood lifted up and became detached from the vehicle, it literally flew off of the car. I didn't see where it went but fortunate neither myself nor other drivers were affected. I managed to pull over you a safety zone and have the vehicle towed. I thought that this was unique to this vehicle, but I saw other reports on this defect.

NHTSA ID
11631178
Incident
Mar 10, 2023
Engine
Filed Feb 5, 2024

This vehicle type had a oil consumption recall. My vehicle has never been repaired. The car consumes a lot of oil. I went to my local Toyota dealership to have my car repaired under the recall. They would not honor the repair.. my car is a 2009 Scion xB. The recall goes back to 2016. I bought my car after 2016 with low miles. Don't they have to repair by law ? Can you please help me. I am low income on a disability. I need my car repaired thank you

NHTSA ID
11569963
Incident
Jan 1, 2022
Body & structureElectrical
Filed Nov 20, 2022
1 injury reported

I was shocked by electrical component on a rainy day on the driver side the electric component In the door panel were exposed to rain as all buttons to control lock and windows from driver side have sunk down a couple inches. This happened almost right away after I purchased pre-owned from Honda dealership in Corona. I took my Scion to Toyota of Ontario who said faulty electrical components had been replaced prior to my purchase and wasn't covered as a free replacement/repair item. I had to get recalled airbags replaced though and as a courtesy door panel was tightened up no exposed wires but it wasn't replacing melted parts either from direct sun exposure as the windshield is like a magnifying glass, amplifying the heat of the sun exponentially. The "courtesy fix" didn't last even 2months and being on disability and on a fixed income that expense hadn't been on the top of my list. It's more than cosmetic and more than merely a nuisance, I was actually shocked. Not as badly as the time I was shocked by jumper cables when my battery died, which caused me to have a seizure and I am not epileptic. I believe it was not due to defect, but rather my lack of experience. Still the lock and windows are electric and should be available to operate by driver. To unlock the rear door when picking up kids from school, I must turn the ignition off or remove my seatbelt put car in park, engage the E Brake and reach way over and all the way back. It's annoying and what, God forbid I am involved in a terrible accident I cannot unlock car door or escape a flash flood by rolling down my window. These things worry me most. Even more than being electrocuted again the next time it rains.

NHTSA ID
11494294
Incident
Oct 14, 2021
Body & structure
Filed Apr 8, 2022

The contact owns a 2009 Scion XB. The contact stated the hood failed to close after several attempts. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 08V451000 (Structure) as the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.

NHTSA ID
11460162
Incident
Mar 24, 2022
Mileage
150,000 mi
Brakes
Filed Dec 5, 2021

Brake pedal is to close to gas pedal and almost got rear ended several times by accidentally touching the brake when I accelerate.

NHTSA ID
11442738
Incident
Dec 5, 2021
Electrical
Filed Oct 4, 2020

INTERMITTENT PANEL LIGHTS COME ON INCLUDING BATTERY,SLIP INDICATOR,VSC,ABS AND SOMETIMES LOSE SPEEDOMETER WHILE DRIVING. HAS BEEN GOING ON FOR ABOUT A YEAR. HAVE REPLACED BATTERY AND ALTERNATOR. DEALERSHIP AND SEVERAL CAR REPAIR PLACES DON'T KNOW WHAT IS GOING ON. ALSO, ONE TIME AT NIGHT WHILE DRIVING, THE HEADLIGHTS WOULD DIM INTERMITTENTLY. THE CAR MECHANICS SAY THAT MY CAR IS TRACKING GOOD. I HAVE 175,441 MILES ON MY SCION. SOMETIMES EVERYTHING IS FINE FOR DAYS, THEN LIGHTS WILL BLINK OR STAY ON FOR AN EXTENDED AMOUNT OF TIME.

NHTSA ID
11362624
Incident
Nov 10, 2019
Mileage
174,000 mi
Engine
Filed Feb 18, 2020

TL* THE CONTACT OWNS A 2008 TOYOTA SCION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO MIKE BASS FORD LOCATED AT 5050 DETROIT RD, SHEFFIELD, OH 44035 (440) 934-3673, FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE OIL LEVEL WAS EXTREMELY LOW. AN OIL CHANGE WAS PERFORMED HOWEVER, A MONTH LATER THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO OIL IN THE ENGINE. THERE WERE NO OIL LEAKS EVIDENT. THE CONTACT WAS REFERRED BACK TO THE ORIGINAL DEALER WHO PERFORMED THE INITIAL OIL CHANGE. THE TECHNICIAN WAS ALSO UNABLE TO FIND EVIDENCE OF AN OIL LEAK. THE VIN TOOL SHOWED NO RECALLS ASSOCIATED WITH THE FAILURE. WHILE DRIVING AT AN UNDISCLOSED SPEED A MONTH LATER, THERE WAS AN ABNORMAL POPPING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN UNKNOWN MECHANIC AND DIAGNOSED. THE CONTACT WAS INFORMED THAT DUE TO THE OIL RELATED FAILURE, A PISTON WENT THROUGH THE CYLINDER HEAD AND THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE ENGINE WARRANTY COVERED UP TO 140,000 MILES. THE CONTACT WAS THEN INFORMED THAT THE MANUFACTURER WOULD DECIDE WHETHER OR NOT TO REPLACE OR REPAIR THE ENGINE. THE FAILURE MILEAGE WAS 138,400.

NHTSA ID
11309800
Incident
Nov 1, 2019
Mileage
138,400 mi
AirbagsBrakes
Filed Dec 8, 2019

KEEP GETTING RECALS IN THE MAIL MY CARS HOOLD LATCH WONT STAY SO I RISK DAILY THE POTENTIAL TO HAVE IT FLY UP AND SMASH MY WINDSHIELD, ALSO BURNS THREW TOO OIL, INTERIOR LIGHTS DONT WORK FOR THE HEATING AC AREA UMM IF U CLOSE THE GAS CAP COVER COMPLETLY AS REQUIRED IT FUEMS UP THE INSIDE THE CAR MAKES U SICK FEELNG MY AIRBAGS ARE ALARMING AT RANDOM TIMES WHEN U WOULDMT EXPECT IT TO OR NEVER STOP EVEN WHEN U CLICK IN SEAT BELT AND THE O2 SENSOR IS A CONSISTAMT REPLACEMENT THATS GETTIMG ANNOYING TO FIX OR REPLACE

NHTSA ID
11287763
Incident
Apr 2, 2018
Mileage
200,000 mi
Engine
Filed Nov 18, 2019

THE 2AZ-FE ENGINE IN MY 2009 SCION XB CONSUMES OIL AT VERY HIGH RATE. THE LOW ENGINE LIGHT COMES ON AT ABOUT 2500 MILES DURING MIXED CITY/HIGHWAY DRIVING. I WENT TO A LOCAL DEALER AND THEY CONFIRMED THE OIL CONSUMPTION. CORPORATE TOYOTA TOLD THEM NOT TO REPAIR THE ENGINE AS THE TIME FOR THE RECALL EXPIRED. I BOUGHT THE VEHICLE NEW AND WAS NEVER NOTIFIED OF A PROBLEM. IF THE ENGINE SEIZED WHILE DRIVING IT MAY CAUSE SERIOUS INJURY OR DEATH. THERE ARE MANY COMPLAINTS ONLINE ABOUT DIFFERENT TOYOTA/SCION CARS WITH THIS THIS PARTICULAR ENGINE.

NHTSA ID
11280936
Incident
May 1, 2018
Mileage
72,000 mi
Engine
Filed Nov 4, 2019
Fire reported

TL* THE CONTACT OWNED A 2009 SCION XB. WHILE DRIVING 75 MPH, THE CONTACT HEARD A NOISE COMING FROM THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER AND DISCOVERED FLAMES UNDERNEATH THE VEHICLE. THE CONTACT GRABBED HER BELONGINGS OUT OF THE VEHICLE AND CALLED THE POLICE. THE ONLY WARNING INDICATOR THAT WAS ILLUMINATED WAS THE WINDSHIELD WIPER FLUID. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED DESTROYED. THERE WERE NO INJURIES. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS UNKNOWN.

NHTSA ID
11278083
Incident
Oct 26, 2019
Mileage
100,000 mi
Engine
Filed Oct 25, 2019

TL* THE CONTACT OWNS A 2009 SCION XB. WHILE OPERATING THE VEHICLE, THE ENGINE AND OIL WARNING INDICATORS INTERMITTENTLY ILLUMINATED. ALSO, THE VEHICLE WOULD DRIVE VERY SLUGGISH AND WOULD NOT PROPERLY ACCELERATE. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. WORLD TOYOTA (5800 PEACH TREE INDUSTRIAL BLVD, ATLANTA, GA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 99,000.

NHTSA ID
11271067
Incident
Sep 1, 2013
Mileage
99,000 mi
Engine
Filed May 2, 2019

I HAVE EXCESSIVE OIL CONSUMPTION THAT IS GOING TO LEAD TO MY ENGINE LOCKING UP WHILE DRIVING. I HAVE TO PUT 4 QUARTS OF OIL PER WEEK IN MY CAR. I HAVE NO OIL LEAKS. TOYOTA PUT FAULTY PISTONS IN MY CAR AND WILL NOT REPAIR IT.

NHTSA ID
11205274
Incident
May 2, 2019
Mileage
244,000 mi
Airbags
Filed Mar 4, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BERGLUND OAK RIDGE TOYOTA (3000 WARDS RD, LYNCHBURG, VA 24502, (434) 509-0770) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY AND THE VEHICLE WOULD NOT BE ABLE TO BE REPAIRED UNTIL APRIL 1, 2019. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11183954
Incident
Mar 2, 2019
Filed Feb 14, 2019

THE SUNROOF FLEW OFF THE CAR ON THE FREEWAY. IT WAS TOTALLY RUSTED

NHTSA ID
11180150
Incident
Feb 13, 2019
Mileage
173,000 mi
Airbags
Filed Dec 13, 2018

SRS LIGHT ON WHEN DELIVERED, STATIONARY AND IN MOTION. 89170-12580 SENSOR ASSY. AIR BAG REPLACED BY GERMAIN TOYOTA, NAPLES FL 11/21/18. $532.04

NHTSA ID
11161119
Incident
Nov 5, 2018
Mileage
80,250 mi
AirbagsBrakesDriver assistance
Filed Nov 26, 2018
Crash reported2 injuries reported

TL* THE CONTACT OWNED A 2009 SCION XB. WHILE AT A STOP LIGHT AND RELEASING THE BRAKE PEDAL, THE CONTACT'S VEHICLE ACCELERATED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A VEHICLE THAT WAS ALSO AT A STOP LIGHT. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE. THE CONTACT CALLED VICTORVILLE MOTORS AT (760) 733-8484 (LOCATED AT 14617 CIVIC DR, VICTORVILLE, CA 92394), BUT DID NOT RECALL WHAT WAS DISCUSSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18E091000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A SIDE COLLISION WHILE DRIVING 75 MPH. THE AIR BAG FAILED TO DEPLOY. THE DRIVER SUSTAINED MINOR INJURIES TO THE ARM AND LEFT SHOULDER. THE FRONT PASSENGER ALSO SUSTAINED MINOR INJURIES TO THE HEAD AND A WHIPLASH. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE CONTACT CALLED VICTORVILLE MOTORS AGAIN, BUT THEY DID NOT ASSIST. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. *DT*JB *TR

NHTSA ID
11153950
Incident
Aug 17, 2018
Mileage
135,000 mi
Engine
Filed Oct 24, 2018

BETWEEN ROUTINE OIL CHANGES, ENOUGH OIL HAD BEEN CONSUMED TO CAUSE MY ENGINE TO SEIZE. I WAS ON THE FREEWAY AT 65 MPH WHEN THE ENGINE BEGAN TO KNOCK AND THEN STOPPED ON THE OFF RAMP, UNABLE TO MOVE. I HAD MY CAR AT THE DEALERSHIP EARLIER THIS YEAR FOR A RECALL AND THEY DID NOT NOTIFY ME OF THIS PROBLEM. ADDING A QUART PER 1000 MILES WOULD HAVE SAVED ME FROM DESTROYING MY CAR. I DID NOT RECEIVE A LETTER OR OTHER NOTIFICATION FOR A ENHANCED WARRANTY.

NHTSA ID
11142484
Incident
Oct 21, 2018
Mileage
159,000 mi
Engine
Filed Oct 4, 2018

TL* THE CONTACT OWNS A 2009 SCION XB. WHILE IN TRAFFIC, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO SHIFT THE GEAR INTO NEUTRAL AND RESTART THE VEHICLE. THE CONTACT DROVE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CYLINDER FAILED AND NEEDED TO BE REPLACED. THE CONTACT CALLED BELL ROAD TOYOTA AT (602) 863-0600 (LOCATED AT 2020 W BELL RD, PHOENIX, AZ 85023) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

NHTSA ID
11133394
Incident
Sep 17, 2018
Mileage
114,000 mi
Seat belts
Filed Sep 27, 2018
Crash reported1 injury reported

WAS SITTING IN STOPPED TRAFFIC ON 7/31/2018 WHEN I HEARD SCREECHING TIRES. I LOOKED IN MY REARVIEW MIRROR AND SEEN A VEHICLE COMING TOWARD ME. APPROXIMATE SPEED OF VEHICLE 42 MPH PER POLICE REPORT. WHEN THE VEHICLE HIT ME MY SEATBELT FAILED TO KEEP ME IN PLACE. I WAS POPPED OUT OF MY SEAT AND HIT MY HEAD ON THE ROOF OF THE CAR BENDING AT THE NECK . THEN IN MID AIR I WAS TRAVELING TOWARD THE WINDSHIELD WHEN ABOUT A FOOT AND 1/2 AWAY FROM THE WINDSHIELD MY SEATBELT LOCKED AND THREW ME BACK INTO THE SEAT. I NOW HAVE COMPRESSED SPINAL CORD DAMAGE. SURGERY SCHEDULED 10/15/2018. POLICE REPORT # 18051996

NHTSA ID
11132025
Incident
Jul 31, 2018
Mileage
80,000 mi
Powertrain (other)
Filed Jun 23, 2018

WHEN I REMOVE MY FOOT OFF THE BRAKE AT LIGHTS THE CAR CONTINUES ROLLING FORWARD CAUSE ME TO HAVE TO DIFFERENT FENDER BENDERS

NHTSA ID
11103609
Incident
Jun 23, 2018
Mileage
150,000 mi
Airbags
Filed May 29, 2018

TAKATARECALL: SOME MONTHS AGO I MADE AN APPOINTMENT FOR THE DEALER TO FIX THE CAR REFERENCE THE RECALL. AT THE TIME I MADE SURE THEY KNEW I WAS A SENIOR CITIZEN AND NEED A LOANER CAR... IT WAS AGREED THEY WOULD CALL PRIOR TO MY APPOINTMENT TIME TO ASSURE ME A LOANER CAR WOULD BE AVAILABLE...NO CALL.... WHEN I CALLED THEM AGAIN THEY SAID THE WOULD CALL... WELL, AS OF 5/29..STILL NO CALL

NHTSA ID
11098524
Incident
Jan 15, 2018
Engine
Filed Mar 14, 2018

OIL CONSUMPTION

NHTSA ID
11079172
Incident
Jun 1, 2017
Airbags
Filed Mar 13, 2018
Crash reported2 injuries reported

TAKATA RECALL -MY DAUGHTER HIT A PARKED CAR AND OVER CORRECTED MAKING THE VEHICLE FLIP. NO AIRBAGS DEPLOYED. MY DAUGHTER HAD A CUT ON HER HEAD, HUGE BUMP ON FOREHEAD, BLACK EYE, HUGE BUMP ON TOP OF HER HEAD. HER PASSANGER FRACTURED THREE FINGER AND HAD HER NAILS RIPPED OFF. SHE WILL BE HAVING SURGERY. WE HAD THE PASSENGER AIR BAG REPLACED DUE TO THE TAKATA RECALL IN NOVEMBER.

NHTSA ID
11078833
Incident
Mar 5, 2018
Mileage
88,000 mi
Fuel system
Filed Nov 25, 2017

COMBUSTION PROBLEM WITH NUMBER 1 AND NUMBER 3 COILS. GAS NOT CIRCULATING PROPERLY. PROBLEMS WITH ACCELERATION ENSUES.

NHTSA ID
11048383
Incident
Nov 24, 2017
Mileage
141,000 mi
Airbags
Filed Oct 23, 2017

TAKATA RECALL!!

NHTSA ID
11035886
Incident
Oct 23, 2017
Mileage
125,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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