2009 Scion Xb Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2009 Scion Xb, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags7445.7%
- Engine2515.4%
- Brakes138.0%
- Driver assistance116.8%
- Electrical95.6%
- Other / unspecified53.1%
- Body & structure53.1%
- Seat belts42.5%
- Interior & seats42.5%
- Powertrain (other)31.9%
- Visibility21.2%
- Tires & wheels21.2%
- Transmission21.2%
- Fuel system10.6%
- Steering10.6%
- Suspension10.6%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
KEEP GETTING RECALS IN THE MAIL MY CARS HOOLD LATCH WONT STAY SO I RISK DAILY THE POTENTIAL TO HAVE IT FLY UP AND SMASH MY WINDSHIELD, ALSO BURNS THREW TOO OIL, INTERIOR LIGHTS DONT WORK FOR THE HEATING AC AREA UMM IF U CLOSE THE GAS CAP COVER COMPLETLY AS REQUIRED IT FUEMS UP THE INSIDE THE CAR MAKES U SICK FEELNG MY AIRBAGS ARE ALARMING AT RANDOM TIMES WHEN U WOULDMT EXPECT IT TO OR NEVER STOP EVEN WHEN U CLICK IN SEAT BELT AND THE O2 SENSOR IS A CONSISTAMT REPLACEMENT THATS GETTIMG ANNOYING TO FIX OR REPLACE
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BERGLUND OAK RIDGE TOYOTA (3000 WARDS RD, LYNCHBURG, VA 24502, (434) 509-0770) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY AND THE VEHICLE WOULD NOT BE ABLE TO BE REPAIRED UNTIL APRIL 1, 2019. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
This vehicle type had a oil consumption recall. My vehicle has never been repaired. The car consumes a lot of oil. I went to my local Toyota dealership to have my car repaired under the recall. They would not honor the repair.. my car is a 2009 Scion xB. The recall goes back to 2016. I bought my car after 2016 with low miles. Don't they have to repair by law ? Can you please help me. I am low income on a disability. I need my car repaired thank you
TL* THE CONTACT OWNS A 2008 TOYOTA SCION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO MIKE BASS FORD LOCATED AT 5050 DETROIT RD, SHEFFIELD, OH 44035 (440) 934-3673, FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE OIL LEVEL WAS EXTREMELY LOW. AN OIL CHANGE WAS PERFORMED HOWEVER, A MONTH LATER THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO OIL IN THE ENGINE. THERE WERE NO OIL LEAKS EVIDENT. THE CONTACT WAS REFERRED BACK TO THE ORIGINAL DEALER WHO PERFORMED THE INITIAL OIL CHANGE. THE TECHNICIAN WAS ALSO UNABLE TO FIND EVIDENCE OF AN OIL LEAK. THE VIN TOOL SHOWED NO RECALLS ASSOCIATED WITH THE FAILURE. WHILE DRIVING AT AN UNDISCLOSED SPEED A MONTH LATER, THERE WAS AN ABNORMAL POPPING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN UNKNOWN MECHANIC AND DIAGNOSED. THE CONTACT WAS INFORMED THAT DUE TO THE OIL RELATED FAILURE, A PISTON WENT THROUGH THE CYLINDER HEAD AND THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE ENGINE WARRANTY COVERED UP TO 140,000 MILES. THE CONTACT WAS THEN INFORMED THAT THE MANUFACTURER WOULD DECIDE WHETHER OR NOT TO REPLACE OR REPAIR THE ENGINE. THE FAILURE MILEAGE WAS 138,400.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
Brake pedal is to close to gas pedal and almost got rear ended several times by accidentally touching the brake when I accelerate.
KEEP GETTING RECALS IN THE MAIL MY CARS HOOLD LATCH WONT STAY SO I RISK DAILY THE POTENTIAL TO HAVE IT FLY UP AND SMASH MY WINDSHIELD, ALSO BURNS THREW TOO OIL, INTERIOR LIGHTS DONT WORK FOR THE HEATING AC AREA UMM IF U CLOSE THE GAS CAP COVER COMPLETLY AS REQUIRED IT FUEMS UP THE INSIDE THE CAR MAKES U SICK FEELNG MY AIRBAGS ARE ALARMING AT RANDOM TIMES WHEN U WOULDMT EXPECT IT TO OR NEVER STOP EVEN WHEN U CLICK IN SEAT BELT AND THE O2 SENSOR IS A CONSISTAMT REPLACEMENT THATS GETTIMG ANNOYING TO FIX OR REPLACE
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
TL* THE CONTACT OWNED A 2009 SCION XB. WHILE AT A STOP LIGHT AND RELEASING THE BRAKE PEDAL, THE CONTACT'S VEHICLE ACCELERATED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A VEHICLE THAT WAS ALSO AT A STOP LIGHT. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE. THE CONTACT CALLED VICTORVILLE MOTORS AT (760) 733-8484 (LOCATED AT 14617 CIVIC DR, VICTORVILLE, CA 92394), BUT DID NOT RECALL WHAT WAS DISCUSSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18E091000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A SIDE COLLISION WHILE DRIVING 75 MPH. THE AIR BAG FAILED TO DEPLOY. THE DRIVER SUSTAINED MINOR INJURIES TO THE ARM AND LEFT SHOULDER. THE FRONT PASSENGER ALSO SUSTAINED MINOR INJURIES TO THE HEAD AND A WHIPLASH. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE CONTACT CALLED VICTORVILLE MOTORS AGAIN, BUT THEY DID NOT ASSIST. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. *DT*JB *TR
THE SCION XB 2009 WAS DRIVING ON THE HIGHWAY, AT SPEED LIMIT, 10 MILES AFTER THE "NEEDS MAINTENANCE" OIL LIGHT CAME ON. AFTER 15 MINUTES, THE CAR MADE A LOUD BANG NOISE WHICH WE THINK CAME FROM THE ENGINE.AFTER THE BANG, CAR PULLED OVER. ANOTHER CAR PULLED OVER TOO, SINCE A PIECE OF FLAMING DEBRIS FROM MY CAR CAME OUT FROM UNDERNEATH AND BROKE THAT CAR'S WINDSHIELD. THAT DRIVER INDICATED THAT MY SCION WAS ON FIRE AND TO GET OUT OF THE CAR! ~5 SECONDS LATER THE FIRST OF MANY EXPLOSIONS HAPPENED. THE CAR QUICKLY, WITHIN ONE MINUTE, BECAME COMPLETELY ENGULFED IN FLAMES. BY THE TIME THE FIRE DEPARTMENT ARRIVED THE CAR WAS "FULLY ENGAGED" (100% BURNING). IT IS A TOTAL LOSS.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
I was shocked by electrical component on a rainy day on the driver side the electric component In the door panel were exposed to rain as all buttons to control lock and windows from driver side have sunk down a couple inches. This happened almost right away after I purchased pre-owned from Honda dealership in Corona. I took my Scion to Toyota of Ontario who said faulty electrical components had been replaced prior to my purchase and wasn't covered as a free replacement/repair item. I had to get recalled airbags replaced though and as a courtesy door panel was tightened up no exposed wires but it wasn't replacing melted parts either from direct sun exposure as the windshield is like a magnifying glass, amplifying the heat of the sun exponentially. The "courtesy fix" didn't last even 2months and being on disability and on a fixed income that expense hadn't been on the top of my list. It's more than cosmetic and more than merely a nuisance, I was actually shocked. Not as badly as the time I was shocked by jumper cables when my battery died, which caused me to have a seizure and I am not epileptic. I believe it was not due to defect, but rather my lack of experience. Still the lock and windows are electric and should be available to operate by driver. To unlock the rear door when picking up kids from school, I must turn the ignition off or remove my seatbelt put car in park, engage the E Brake and reach way over and all the way back. It's annoying and what, God forbid I am involved in a terrible accident I cannot unlock car door or escape a flash flood by rolling down my window. These things worry me most. Even more than being electrocuted again the next time it rains.
INTERMITTENT PANEL LIGHTS COME ON INCLUDING BATTERY,SLIP INDICATOR,VSC,ABS AND SOMETIMES LOSE SPEEDOMETER WHILE DRIVING. HAS BEEN GOING ON FOR ABOUT A YEAR. HAVE REPLACED BATTERY AND ALTERNATOR. DEALERSHIP AND SEVERAL CAR REPAIR PLACES DON'T KNOW WHAT IS GOING ON. ALSO, ONE TIME AT NIGHT WHILE DRIVING, THE HEADLIGHTS WOULD DIM INTERMITTENTLY. THE CAR MECHANICS SAY THAT MY CAR IS TRACKING GOOD. I HAVE 175,441 MILES ON MY SCION. SOMETIMES EVERYTHING IS FINE FOR DAYS, THEN LIGHTS WILL BLINK OR STAY ON FOR AN EXTENDED AMOUNT OF TIME.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
OUR SECURITY SYSTEM HAS STARTED GOING OFF AT RANDOM WHILE WE ARE DRIVING DOWN THE HI WAY AT 65 MPH OR WHEN WE ARE MAKING A TURN, THE 4WAYS START FLASHING AND THE HORN STARTS BLOWING, THIS IS SCARY AND CAN CAUSE OTHER CARS TO SLOW OR STOP BEHIND US. *TR
I TOOK THE VEHICLE TO MY DEALERSHIP BECAUSE I HAVE FOUR WARNING LIGHTS ILLUMINATED, THEY WERE BRAKE, TRACTION CONTROL, ABS, VSC. THE DEALER DIAGNOSED THE PROBLEM TO BE THE RIGHT REAR AND LEFT REAR ABS SENSORS AND CABLES WITH A REPLACEMENT COST OS $1357.04 PLUS DIAGNOSTIC FEE OF $59.66. I ASKED WHY THE SENSORS WERE DEFECTIVE AND NEEDED REPLACEMENT, THEY TOLD ME IT WAS DUE TO CORROSION FROM ROAD SALT. THIS SEEMS LIKE A MANUFACTURING ISSUE!! I'VE SEEN A SCION SERVICE BULLETIN (S-SB-0040-09 DATED JULY 6, 2009) THAT ADDRESSES THIS ISSUE. I HAVE ASKED THE DEALER AND SCION IF THEY COULD HELP ME OUT IN ANY WAY AND THEY'RE ANSWER WAS NO. I REALIZE MY CAR IS OUR OF WARRANTY BUT WHY SHOULD AN OWNER OF A VEHICLE HAVE TO SPEND $1400.00 TO REPLACE COMPONENTS THAT THE MANUFACTURE HAS SINCE CORRECTED THE DESIGN DUE TO THIS PROBLEM? *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
I want to report a defect with the hood of this vehicle. I was driving on the interstate and my hood lifted up and became detached from the vehicle, it literally flew off of the car. I didn't see where it went but fortunate neither myself nor other drivers were affected. I managed to pull over you a safety zone and have the vehicle towed. I thought that this was unique to this vehicle, but I saw other reports on this defect.
I was shocked by electrical component on a rainy day on the driver side the electric component In the door panel were exposed to rain as all buttons to control lock and windows from driver side have sunk down a couple inches. This happened almost right away after I purchased pre-owned from Honda dealership in Corona. I took my Scion to Toyota of Ontario who said faulty electrical components had been replaced prior to my purchase and wasn't covered as a free replacement/repair item. I had to get recalled airbags replaced though and as a courtesy door panel was tightened up no exposed wires but it wasn't replacing melted parts either from direct sun exposure as the windshield is like a magnifying glass, amplifying the heat of the sun exponentially. The "courtesy fix" didn't last even 2months and being on disability and on a fixed income that expense hadn't been on the top of my list. It's more than cosmetic and more than merely a nuisance, I was actually shocked. Not as badly as the time I was shocked by jumper cables when my battery died, which caused me to have a seizure and I am not epileptic. I believe it was not due to defect, but rather my lack of experience. Still the lock and windows are electric and should be available to operate by driver. To unlock the rear door when picking up kids from school, I must turn the ignition off or remove my seatbelt put car in park, engage the E Brake and reach way over and all the way back. It's annoying and what, God forbid I am involved in a terrible accident I cannot unlock car door or escape a flash flood by rolling down my window. These things worry me most. Even more than being electrocuted again the next time it rains.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
WAS SITTING IN STOPPED TRAFFIC ON 7/31/2018 WHEN I HEARD SCREECHING TIRES. I LOOKED IN MY REARVIEW MIRROR AND SEEN A VEHICLE COMING TOWARD ME. APPROXIMATE SPEED OF VEHICLE 42 MPH PER POLICE REPORT. WHEN THE VEHICLE HIT ME MY SEATBELT FAILED TO KEEP ME IN PLACE. I WAS POPPED OUT OF MY SEAT AND HIT MY HEAD ON THE ROOF OF THE CAR BENDING AT THE NECK . THEN IN MID AIR I WAS TRAVELING TOWARD THE WINDSHIELD WHEN ABOUT A FOOT AND 1/2 AWAY FROM THE WINDSHIELD MY SEATBELT LOCKED AND THREW ME BACK INTO THE SEAT. I NOW HAVE COMPRESSED SPINAL CORD DAMAGE. SURGERY SCHEDULED 10/15/2018. POLICE REPORT # 18051996
TRAVELING NORTH ON I-75 IN INDEPENDENCE TWP, MI SOUTH OF ORTONVILLE RD AT 10:55AM IN A SNOW STORM, DRIVER USED THE PASSING LANE TO OVERTAKE A SLOW MOVING VEHICLE IN THE CENTER LANE. ACCELERATING TO 70MPH, DRIVER BEGAN TO MERGE BACK INTO CENTER LANE BUT ENCOUNTERED A HEAVY BUILDUP OF SLUSH BETWEEN LANES AND BEGAN TO LOOSE TRACTION. VEHICLE STARTED TO VEER TO THE RIGHT. DRIVER REMOVED FOOT FROM THE ACCELERATOR AND TURNED WHEEL SLIGHTLY TO THE LEFT TO CORRECT THE SKID BUT THE ELECTRONIC STABILITY CONTROL ENGAGED AND THE VEHICLE IMMEDIATELY ENTERED INTO A RAPID 360 DEGREE SPIN TO THE RIGHT. NO OTHER VEHICLE WAS STRUCK. DRIVER RECOVERED FROM THE SPIN MOMENTARILY AND CAR WAS FACING NORTHBOUND BETWEEN THE CENTER AND RIGHT LANES BUT STILL VEERING TO THE RIGHT. THE FRONT WHEELS CONTACTED DRY PAVEMENT WHILE THE REAR WHEELS WERE ON WET PAVEMENT CAUSING THE VEHICLE TO MAKE A SHARP RIGHT TURN HEAD ON INTO THE GUARD RAIL AT 60 MPH. THE GUARD RAIL GAVE WAY AND THE FRONT END OF THE VEHICLE SUSTAINED HEAVY DAMAGE. HOWEVER THE VEHICLE REBOUNDED AND REMAINED IN THE ROAD WAY, SLIDING SIDEWAYS AND EVENTUALLY SPINNING ANOTHER 270 DEGREES AFTER AGAIN STRIKING THE GUARD RAIL. THE INITIAL HIGH SPEED IMPACT WITH GUARD RAIL APPEARS TO HAVE IGNITED THE SODIUM AZIDE AS EVIDENCED BY A GUNPOWDER LIKE ODOR IN THE VEHICLE HOWEVER NO AIRBAGS DEPLOYED. ADDITIONALLY, THE SEATBELT WHILE PROPERLY FASTENED DID NOT RETRACT AND RESTRAIN THE DRIVER. THE SEATBELT EXTENDED ALL THE WAY OUT AND REMAINED IN THIS POSITION. THIS MADE IT DIFFICULT TO CONTROL THE VEHICLE AND CAUSED THE DRIVER TO IMPACT THE STEERING WHEEL WHEN THE GUARDRAIL WAS STRUCK. THIS RESULTED IN INJURY TO THE RIGHT SIDE OF THE RIB CAGE, WITH POSSIBLE HAIRLINE FRACTURES TO THE RIBS, TORN MUSCLES, AND BRUISING OF THE LIVER. DRIVER'S HEAD ALSO IMPACTED THE CEILING. UPON SECOND GUARDRAIL IMPACT, DRIVER'S LEFT ARM IMPACTED THE STEERING WHEEL. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2009 SCION XB. WHILE DRIVING 60 MPH, THE HOOD LATCH FAILED. THE CONTACT STATED THAT THE HOOD FLEW OPEN AND SMASHED INTO THE WINDSHIELD. MAC HAIK TOYOTA IN LEAGUE CITY, TEXAS WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V451000 (STRUCTURE). THE FAILURE MILEAGE WAS APPROXIMATELY 79,500.
SCION XB 2009 THE DRIVER SEAT HAS TWO WIRES POKING OUT FROM THE BACK SEAT. I HAVE GOOGLED THIS ISSUE AND FOUND OTHERS ARE EXPERIENCING THE SAME THING. THE TWO WIRES ARE VERY STRONG AND CANNOT BE PUSHED BACK INTO THE SEAT. THE TWO WIRES ARE ALSO VERY VERY SHARP. I HAVE CUT MYSELF ON IT AND MY CHILD HAVE CUT THEMSELVES ON IT. THIS VERY DANGEROUS WARRENTY HAS EXPIRED BUT I FEEL THAT THE SEATS SHOULD BE RECALLED AS THEY POSE A HUGE DANGER TO PASSENGERS. I HAVE NO IDEA HOW THIS WOULD AFFECT US IF WE DID GET INTO AN ACCIDENT. COULD AN IMPACT CAUSE THIS WIRES TO COME THROUGH AND INJURE THE PASSENGER BEHIND? *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
WHEN I REMOVE MY FOOT OFF THE BRAKE AT LIGHTS THE CAR CONTINUES ROLLING FORWARD CAUSE ME TO HAVE TO DIFFERENT FENDER BENDERS
HEADING IN TO WORK, HEAR KNOCKING. PULL OVER, NO WARNING LIGHTS. CHECK OIL, IT'S LOW. HAS NEVER BEEN LOW, NOR LEAKED ANY, AND IT IS A ONE-OWNER CAR. PUT A QUART IN, KEEP HEADING TO WORK, STILL, NO WARNING LIGHTS. FRONT OF LONG BLOCK EXPLODED FORWARD TOWARD THE RADIATOR. DIDN'T KNOW WHAT THE EXPLOSION WAS UNTIL WE HOOKED UP TO THE WRECKER. ALUMINUM PARTS AND A PISTON LAYING UNDER THE ENGINE. MOTOR WAS OUT OF OIL. NO WARNING LIGHT CAME ON, IT WENT STRAIGHT TO HOT, AND BLEW. MY HONDA WOULDN'T LET YOU TURN IT ON IF IT WAS LOW ON OIL OR ANTIFREEZE. I LIKED THAT. THIS PROBLEM HURTS. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
MASTER WINDOW SWITCH CAUGHT ON FIRE, AND UNIT AND PLASTIC WAS MELTED. HAD TO REPLACE, ONLY TO FIND OUT THIS PART WAS RECALLED FOR THE SAME MODEL NUMBER AND YEAR AS MINE, BUT MY VIN DID NOT MATCH UP. YOU MAY NEED TO INVESTIGATE FURTHER. SAME ISSUES THE RECALL DESCRIBED, AND MAY BE MORE LIKE ME OUT THERE. NHTSA CAMPAIGN ID NUMBER: 12V491000 NHTSA ACTION NUMBER: PE12002 COMPONENT: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. *TR
TL* THE CONTACT OWNS A 2009 TOYOTA SCION XB. THE CONTACT STATED SHE BELIEVED THE FOAM THAT HELD THE FRONT AND SIDE WINDOWS TO THE VEHICLE WERE DESIGNED TOO WIDE. WHEN STOPPED AT A TRAFFIC STOP, THE CONTACT WAS UNABLE TO SEE OUT THE WINDOW BECAUSE THE FOAM WAS OBSTRUCTING HIS VIEW. THE CONTACT STATED HE BARELY MISSED A CRASH THREE TIMES DUE TO THE FLAW. THE MANUFACTURER ADVISED THAT HE WOULD BE SENT A LETTER IN REGARDS TO HIS COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 20,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2009 SCION XB EQUIPPED WITH UNIROYAL TIGER PAW TIRES, SIZE: 235/40ZR18 (NA). WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE BEGAN TO OPERATE AWKWARDLY. THE CONTACT NOTICED THE FRONT PASSENGER TIRE BECAME DEFLATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TIRE WAS REPLACED WITH A USED TIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 70,000.
I DISCOVERED APPROXIMATELY 15 MONTHS AND 18000 MILES AFTER TAKING DELIVERY OF MY NEW, 2009 TOYOTA/SCION XB VEHICLE, THAT THE "TIRE PLACARD" INFORMATION WAS INCORRECT (SHOWING 35PSI FRONT AND 32PSI REAR). IT SHOULD HAVE SHOWED 39PSI FRONT AND 37PSI REAR. I'VE BEEN DRIVING THIS WHOLE TIME WITH GROSSLY UNDERINFLATED TIRES RESULTING IN EXTREMELY UNEVEN WEAR. THE SAFETY ISSUE GOES WITHOUT SAYING...IT IS MY UNDERSTANDING THAT A FEDERAL LAW/REGULATION REQUIRES THE SELLER OF NEW VEHICLES IN THE U.S. TO PUT PROPER TIRE PLACARD INFORMATION ON THE VEHICLE. TOYOTA/SCION CUSTOMER SERVICE SAYS THE DEALER WAS NEGLIGENT AND THE DEALER SAYS THEY HAVE NEVER PUT A CORRECT/REPLACEMENT PLACARD ON A NEW VEHICLE. ALSO, A RIM HAD TO BE REPLACED (AT MY EXPENSE) AFTER RUNNING OVER A SMALL POTHOLE SEVERAL MONTHS AGO...I CONTEND THAT HAD THE TIRE INFLATION INFORMATION BEEN CORRECT, THE DAMAGE WOULDN'T HAVE BEEN DONE AND I WOULDN'T BE OUT ~$600 TO REPLACE RIM. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
I DRIVE A 2009 SCIONXB. AT LEAST SIX TIMES SINCE I BOUGHT IT IN LATE 2008, I HAVE HAD TROUBLE WITH SUDDEN UNINTENDED ACCELERATION. AT ALL TIMES THE CARWAS MOVING LESS THAN 30 MILES AN HOUR. IT OCCURRED ONCE WHILE SLOWING DOWN FOR A LIGHT ABOUT TO GO GREEN. I STILL MADE A SOFT HIT ON THE CAR IN FRONT. A SECOND TIME IT HAPPENED WHILE EASING UP TO THE IMMIGRATION BOOTH ON THE QUEENSTON-LEWISTON BRIDGE TO CANADA. I AGAIN MADE OF SOFT HIT ON THE CAR IN FRONT. TWICE AFTER THAT WHILE I WAS GOING UNDER TWENTY MPH IT SUDDENLY ACCELERATED BUT I WAS ABLE TO STOMP THE BRAKE HARD ENOUGH TO STOP IT. I DID NOT SLIP OFF THE BRAKES, ALTHOUGH I WAS INITIALLY WILLING TO ACCEPT THAT RESPONSIBILITY. LAST MONTH I TOOK MY CAR TO WHERE I BOUGHT IT, HOSELTON AUTO MALL IN EAST ROCHESTER, NY. I WAS TOLD THAT THE MECHANICS HAD DRIVEN IT TWICE AND FOUND NOTHING WRONG. I WAS GIVEN THE IMPRESSION THAT I WAS AN HYSTERICAL FEMALE THOUGH NO ONE CAME OUT AND SAID IT. AND THIS MODEL HAS NOT BEEN REPORTED TO BE IN NEED OF RECALL BYV TOYOTA. I HAVE TO DRIVE IT. I CAN'T AFFORD TO TAKE THE LOSS OF SELLING IT AND THE DEALERSHIP MADE ME FEEL THAT IT WAS NOTHING WITHIN THEIR VENUE, SO IT MUST BE MY FAULT. I'VE BEEN VERY LUCK BUT I HAVE ALSO BECOME MORE THAN A LITTLE SCARED. I WANT TO BE ON RECORD WITH YOUR DEPARTMENT IF, GOD FORBID, ANYTHING ELSE OF THIS NATURE OCCURS. *TR
TL* THE CONTACT OWNS A 2009 TOYOTA SCION XB. WHILE DRIVING AT APPROXIMATELY 70MPH ON THE HIGHWAY WHEN SHE ATTEMPTED TO CHANGE LANES SHE HEARD A LOUD NOISE AND WHEN SHE ATTEMPTED TO CHANGE GEARS THE CLUTCH STUCK AND SHE WAS NOT ABLE TO RELEASE THE CLUTCH. SHE WAS ABLE TO DRIVE THE VEHICLE OVER UNTO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER. THE DIAGNOSES STATED THE FAILURE WAS DRIVERS ERROR. THE DEALER REPLACED THE CLUTCH .THE ESTIMATED COST FOR REPAIR WAS $900.00. THE MANUFACTURER TOOK A REPORT. THE MANUFACTURER STATED THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY. THE FAILURE AND THE CURRENT MILEAGE WAS 10,000. THE VEHICLE WAS REPAIRED.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
COMBUSTION PROBLEM WITH NUMBER 1 AND NUMBER 3 COILS. GAS NOT CIRCULATING PROPERLY. PROBLEMS WITH ACCELERATION ENSUES.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2009 SCION XB. WHENEVER THE CONTACT DROVE THE VEHICLE OVER 50 MPH HE NOTICED THAT THE VEHICLE WOULD SLIGHTLY SWAY FROM THE LEFT AND RIGHT CAUSING THE VEHICLE TO OCCASIONALLY VEER INTO ANOTHER LANE. THE CONTACT ALSO NOTICED THAT THE STEERING WHEEL MADE A CLANKING SOUND WHENEVER THE VEHICLE TRAVELED OVER A ROUGH TERRAIN. WHENEVER THE VEHICLE WAS DRIVEN AFTER A COLD START THE BRAKES MADE A GRINDING NOISE FOR THE FIRST 5 MINUTES. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR EACH FAILURE, HOWEVER THE CONTACT WAS INFORMED THAT NONE OF THE FAILURES COULD BE REPRODUCED OR SERVICED. THE CONTACT HAS NOTICED THE FAILURES SINCE THE DAY HE PURCHASED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 26500.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
HEAR A HUMMING COMING FROM THE REAR DRIVER SIDE AT 40 TO 60 MPH , ALMOST SOUNDED LIKE A MUFFLER GETTING LOUDER REAR WHEEL BEARING BAD , REPLACING AT $210.00 FOR WHEEL BEARING .
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .