2011 Scion Xb Owner Complaints

I purchased my 2011Scion XB 09/08/2010 and in the last 12 months, my scion XB has been burning oil extremely fast. I have to add oil to the vehicle approximately every 4-5 weeks. I’ve taken it to the the Toyota dealership and was advised that the only way to fix the issue is by getting a new engine. Also, every time I break, there is a grinding sound even if with new break pads, and the steering column shakes. The tires sensors have malfunctioned because even after having the tires professionally replaced or filled, the light never goes off. Lastly, the vehicle door sensors are also not working properly.

NHTSA ID

11558834

Incident

Dec 2, 2022

The steering becomes hard to control after being on the highway for around 40-60 mins. It is hard to keep the vehicle on track because the steering is "sticky" and it takes more force to keep the vehicle in its lane, hence we wander within the lane and appear to be either drunk or not in full control. The problem is intermittent but does occur at various degrees on any given day. We are afraid there will be an accident when we cannot control correctly.

NHTSA ID

11529194

Incident

Jun 10, 2023

DEFECTIVE REAR HATCH LATCH. FREQUENTLY SHOWS TO BE UNLATCHED DESPITE BEING LATCHED. CAN'T TELL IF A DOOR IS UNLATCHED SINCE IT IS ONE INDICATOR FOR ALL DOORS ON THE INSTRUMENT PANEL. HAPPENS MOST FREQUENTLY WHEN HOT OR IF THE SUN SHINES ON REAR OF CAR. INDICATES UNLATCHED PARKED OR IN MOTION.

NHTSA ID

11302793

Incident

Jan 29, 2020

Mileage

56,500 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000(AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. FIORE TOYOTA (1000 S LOGAN BLVD, HOLLIDAYSBURG, PA 16648, (814) 247-0102) WAS CONTACTED AND STATED THAT PARTS WERE NOT AVAILABLE AND THEY DID NOT KNOW WHEN THEY WOULD BE AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11282466

Incident

May 23, 2016

"OIL COMP RECALL" WENT TO MY LOCAL TOYOTA DEALERSHIP TALKED TO THE ASSTI SERVICE MANAGER AND WAS TOLD I COULD NOT DO THE RECALL THERE THAT I WOULD HAVE TO GO BACK TO THE PLACE THAT FIRST TESTED IT. I BOUGHT THE CAR AND IT WAS TESTED IN ALABAMA I LIVE IN FL. WENT TO THE TOYOTA DEALERSHIP AND THEY SAID IT WAS IN FINAL STAGES THAT THEY JUAT HAVE TO PREFORM THE RECALL THE FINAL STEP. WHICH IS THE WORK. THE ASSTI MANAGER WAS VERY VERY RUDE AND TOLD ME ID HAVE TO GO TO ALABAMA TO GET IT DONE. I AM LOSIBG ATLEAAT 2 QTS OR MORE OF OIL EVERY 2 WEEKS. THIS IS CAUSING ALOT OF ISSUES RUNNING WISE. MY CAT CONVERTER WENT OUT DUE TO THIS AS WELL. I WANT TO GET IT DONE AS SOON AS POSSIBLE CAUSE I HAVE A LITTLE GIRL AND ITS MY DAILY AND I DONT WANT SOMETHING TO HAPPEN.

NHTSA ID

11196579

Incident

Apr 15, 2019

Mileage

106,000 mi

I WAS DRIVING 65MPH ON THE FREEWAY SOUNDED LIKE PARTS OF THE ENGINE WERE FALLING OUT OF THE CAR. IMMEDIATELY EXITED THE FREEWAY. THE CAR DIED. MY SON AND I PUSHED THE SMOKING VEHICLE 200 FEET TO A APARTMENT COMPLEX ENTRANCE. THE VEHICLE THEN IGNITED IN FLAMES, AND I CALLED 911.

NHTSA ID

11169875

Incident

Jan 11, 2019

Mileage

120,000 mi

TL* THE CONTACT OWNED A 2011 SCION XB. WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THE CONTACT SUFFERED A MINOR EAR INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE CONTACT CALLED AN AUTO FINANCE COMPANY, BUT THEY DID NOT ASSIST. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 153,000. THE VIN WAS UNKNOWN.

NHTSA ID

11164247

Incident

Dec 18, 2018

Mileage

153,000 mi

I BELIEVE WHAT HAPPENED TO MY CAR IS RELATED TO THE PROBLEM DESCRIBED IN TSB NO. SB0024-11R2. HTTPS://WWW.CARS.COM/ARTICLES/2007-2015-SCION-TC-XB-PISTON-ISSUE-1420682965001/. A FRIEND WHO SELLS CARS SENT ME THAT LINK SAT JULY 21. I HAD NO PRIOR KNOWLEDGE SUCH AN ISSUE EXISTED AND THAT BULLETIN WAS DATED 12.22.2015. ABOUT 2 WEEKS AGO, MY CAR SUDDENLY STARTED HAVING PROBLEMS ACCELERATING FROM THE MOMENT I TURNED IT ON AND PULLED AWAY FROM THE CURB AND THROUGHOUT THE DAY DRIVING MOSTLY ON CITY STREETS. (95% OF MY DRIVING IS ON CITY STREETS A SHORT DISTANCE FROM HOME. I AM A PROFESSIONAL DOG WALKER AND PICK UP CLIENTS' DOGS AND TAKE THEM TO CITY PARKS FOR OFF LEASH WALKS & HIKES). AFTER A FEW DAYS OF THIS, I CALLED SF TOYOTA IN DALY CITY WHERE I HAVE BROUGHT MY CAR IN FOR REGULAR SERVICING THE ENTIRE TIME SINCE PURCHASE IN MARCH 2014. I HAD TO WAIT OVER A WEEK FOR THE SOONEST APPOINTMENT THE DAY I BROUGHT MY CAR IN, IT STARTED SMOKING ON THE FREEWAY AND SHUT OFF. I CALLED A TOW TRUCK. 2 DAYS LATER, ON FRIDAY JULY 25, 2018, TOYOTA INFORMED ME THERE WAS A HOLE IN MY ENGINE AND THEY HAVE NO IDEA HOW IT COULD HAVE GOTTEN THERE. I WENT IN THE FOLLOWING DAY TO RETRIEVE BELONGINGS FROM MY CAR AND SPOKE WITH SERVICE MANAGER RAY. HE SHOWED ME THE HOLE AND A PART OF MY ENGINE THAT CAME OFF AND WAS FOUND UNDER THE HOOD SOMEWHERE, CAUSING THE HOLE- THE CONNECTING ROD. THE CONNECTING ROD WAS GOUGHED UP PRETTY BADLY AND I SAW ANOTHER PIECE OF IT STUCK DOWN SOMEWHERE. THE HOLE HAD WHAT LOOKED LIKE METAL SHAVINGS IN IT AND I ASKED IF THAT WAS WHY THE ROD WAS GOUGHED UP AND IF THAT'S WHAT THE METAL SHAVINGS WERE FROM AND RAY NODDED YES AND SAID MOST LIKELY YES. HE TOLD ME IF I WANTED TO TRY AND GET ANY ASSISTANCE FROM TOYOTA, I WOULD HAVE TO PAY $2-3K TO HAVE THEM REMOVE AND INSPECT MY ENGINE AND THAT THERE WOULD BE NO GUARANTEE THEY WOULD HELP.

NHTSA ID

11113498

Incident

Jul 13, 2018

Mileage

70,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V3400000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BILL WRIGHT TOYOTA AT (661) 398-8697 (5100 GASOLINE ALLEY DR, BAKERSVILLE, CA 93313) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT THEN CALLED NORTH BAKERSFIELD TOYOTA AT (661) 615-1100 (19651 INDUSTRY PKWY DR, BAKERSFIELD, CA 93308) WHERE IT WAS ALSO CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11033292

Incident

May 23, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MAITA TOYOTA OF SACRAMENTO (2500 AUBURN BLVD, SACRAMENTO, CA 95821 (800) 640-6248) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11023546

Incident

May 23, 2016

TAKATA RECALL. HAVE RECEIVED SEVERAL NOTICES, BUT MY LOCAL DEALERSHIP SAYS MY VEHICLE IS NOT YET BEEN SUPPLIED WITH REPLACEMENT PARTS. TOYOTA RECOMMENDS THAT NO ONE RIDE IN THE FRONT PASSENGER SEAT. THE VEHICLE IS NOW 6 YEARS OLD AND 100,000 + MILES. NHRSA RECALL 16V-340.

NHTSA ID

11022831

Incident

Jun 3, 2015

Mileage

65,000 mi

TL* THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MICHAEL TOYOTA IN FRESNO, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WOULD BE A PROJECTED REMEDY FOR THE RECALL BY SEPTEMBER OF 2017. IN ADDITION, THE MANUFACTURER PROVIDED THE CONTACT WITH CASE NUMBER: 1707261577. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11022115

Incident

May 23, 2016

NO AIR BAG REPLACEMENTS AVAILABLE SINCE RECALL NOTICE

NHTSA ID

11021159

Incident

Sep 1, 2013

TAKATA RECALL TOYOTA IS NOT DOING ENOUGH TO EXPEDITE THE RECALL OF THE AFFECTED VEHICLES. IT HAS BEEN OVER A YEAR SINCE I RECEIVED A RECALL NOTICE FOR THE PASSENGER AIRBAG AND IT'S STILL LISTED AS HAVING NO REMEDY AVAILABLE EVEN THOUGH I AM LISTED IN A PRIORITY ZONE A. THIS IS RIDICULOUS. NHTSA, PLEASE PRESSURE TOYOTA AND TAKATA INTO EXPEDITING THIS DANGEROUS AND LIFE THREATENING RECALL FOR THE SAKE OF EVERYBODY'S SAFETY.

NHTSA ID

11020256

Incident

May 23, 2016

TAKATA RECALL. MY SCION XB IS MAIN CAR FOR USE WITH MY CHILDREN AND FAMILY. IT'S USED AS MEANS OF TRANSPORTATION TO AND FROM SCHOOL. I WAS INFORMED OF THE RECALL LAST YEAR AND STILL HAVE NOT HEARD ON WHEN THIS WILL GET FIXED. IT IS A MAJOR SAFETY CONCERN ESPECIALLY WHEN I'M TRANSPORTING CHILDREN AND IT IS IMPOSSIBLE TO NOT GO ANYWHERE WITHOUT USING THE PASSENGER SIDE SINCE ALL SEATS ARE BEING USED WHEN DRIVING WITH FAMILY. I FEEL THE RECALL HAS NOT BEEN HANDLED IN A TIMELY MANNER AND I FEAR FOR WHAT MAY HAPPEN IF AN ACCIDENT DOES TAKE PLACE. IT IS SAID THAT DRIVERS SHOULD ARRANGE TO HAVE AIRBAGS REPLACED AS SOON AS POSSIBLE HOWEVER I HAVE NOT BEEN CONTACTED NOR CAN I FIND ANY INFO ON WHEN MY MAKE AND MODEL WILL HAVE THIS ISSUE SOLVED.

NHTSA ID

11020206

Incident

Aug 28, 2017

" TAKATA RECALL" I DO NOT FEEL COMFORT DRIVING THIS CAR ,WITH A DEFECTIVE AIRBAG. I HAVE TRIED TO GET A CAR FROM TOYOTA,THEY TELL ME THAT ,I HAVE TO GET ONE FROM ENTERPRISE.I DO NOT USE CREDIT CARD,IS THERE ANYWAY ,I COULD GET A LOANER CAR UNTIL THE AIRBAG IS FIX.THIS HAS BEEN GOING FOR OVER YEAR NOW.I NEED TRANSPORTATION.

NHTSA ID

11019555

Incident

Jun 20, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO TOYOTA OF EL CAJON LOCATED IN SANTEE, CA, BUT THE PART FOR THE REPAIR WAS NOT AVAILABLE. THERE WAS NO SOLUTION FOR THE AIR BAG REPLACEMENT. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.

NHTSA ID

11015242

Incident

Jan 7, 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER ADVISED THE CONTACT TO START THE PROCESS FOR A LOANER VEHICLE UNTIL THE PARTS BECAME AVAILABLE. THE DEALER (DON MCGILL TOYOTA, 11800 KATY FWY, HOUSTON, TX 77079, (281) 496-2000) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11012057

Incident

May 23, 2016

TAKATA RECALL. LONGSTANDING RECALL THAT HAS NOT BEEN RESOLVED AND I AM WORRIED ABOUT THE SAFETY OF MYSELF AND FAMILY, LIVING IN RIVERVIEW FL 33578.

NHTSA ID

11006401

Incident

Jul 18, 2017

Mileage

131,733 mi

TL* THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER REGARDING EXCESSIVE OIL CONSUMPTION. THE CONTACT STATED THAT HE CHANGED THE OIL HIMSELF AND DISCOVERED THAT THE VEHICLE WAS MISSING TWO QUARTS OF OIL. THE VEHICLE WAS TAKEN TO JEFF WYLER TOYOTA OF CLARKSVILLE (808 E LEWIS AND CLARK PKWY, CLARKSVILLE, IN 47129 (812) 284-2277) WHERE AN OIL CONSUMPTION TEST WAS PERFORMED. THE RESULTS SHOWED NO EXCESSIVE OIL CONSUMPTION ISSUE. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL MONTHS LATER FOR A ROUTINE OIL CHANGE AND IT WAS DISCOVERED THAT THE OIL WAS TWO QUARTS LOW. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,248.

NHTSA ID

11002522

Incident

Jun 26, 2016

Mileage

63,248 mi

TAKATA RECALL NOT FIXED

NHTSA ID

11001504

Incident

May 23, 2017

"TAKATA RECALL". 2011 XB TRAVELING SOUTH ON COLLIER PARKWAY. ACCELERATED TO APPROXIMATELY 45 MPH. FROM PARKWAY. OLDER DODGE VAN IN FRONT SLAMS ON BRAKES. I SLAM ON BRAKES AND 2011 XB EXHIBITS INSTANTANEOUS ACCELERATION. COMING UP ON BACK OF DODGE VAN SWERVE LEFT ONTO RAISED MEDIAN. TREES IN MEDIAN 2011 XB STILL ACCELERATING GOING DOWN INTO NORTHBOUND LANES. COMING UP ON 2005 CHEVY ASTRO VAN. WE BOTH SWERVE AND DRIVER SIDE REAR CORNER OF EACH VEHICLE COLLIDE. 2011 SCION XB NOW BACK ON MEDIAN. 2011 SCION XB STILL ACCELERATING COMING UP ON INTERSECTION OF WEEKS BLVD. AND COLLIER PARKWAY. 2015 HYUNDAI SANTA FE ENTERS INTERSECTION ON GREEN FROM WEEKS BLVD. HEADING NOTHBOUND. 2011 SCION XB STILL ACCELERATING ENTERS INTERSECTION AND STRIKES 2015 HYUNDAI SANTA FE. FRONT OF 2011 SCION XB HITS DRIVER SIDE OF 2015 HYUNDAI SANTE FE. 201 SCION XB TAKATA AIRBAG DEPLOYS. METAL SKINS DRIVER'S NOSE. SCION DRIVER SUSTAINS;BRUISED RIBS, FRACTURED LEFT KNEE WITH TORN MINISCUS, BRUISED RIGHT KNEE TORN CARTILAGE. HYUNDAI SANTA FE DRIVER SUSTAINS HEAD INJURY ON RIGHT SIDE.2011 SCION XB TOTALLED. ON SALVAGE HOLD GEICO SALVAGE LOT TAMPA FLORIDA. DRIVER OF 2011 SCION XB ISSUED CITATIONS "CARELESS DRIVING" AND "FAILURE TO STOP AT STEADY RED SIGNAL" BY FHP OFFICER,. SCION XB DRIVER REQUESTED DRUG/ALCOHOL TEST. REFUSED BY FHP OFFICER. THE EVENTS RELAYED ABOVE HAPPENED WITHIN SECONDS. DRIVER CAUGHT OFF GUARD/STUNNED BY VEHICLE RESPONSE. CONCENTRATED ON STEERING VEHICLE AWAY FROM COLLISIONS. 2011 SCION XB RECENTLY PURCHASED AND STILL UNDER WARRANTY FROM CARMAX TAMPA FLORIDA. ONE WEEK PRIOR TO ACCIDENT, 2011 SCION XB WAS IN CARMAX SERVICE DUE TO ENGINE OIL OVERFILL BY 1 INCH ON DIPSTICK.

NHTSA ID

10990744

Incident

Jan 30, 2017

Mileage

27,800 mi

TAKATA RECALL - STILL WAITING AND I'M TOYOTA'S 'ZONE A'. IT'S BEEN A YEAR SINCE TOYOTA RECOMMENDED THAT I DO NOT OPERATE THIS VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT. HOW MUCH LONGER DO I HAVE TO MAKE PAYMENTS ON ONLY A PART OF A VEHICLE?

NHTSA ID

10983708

Incident

May 23, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10969755

Incident

Jun 30, 2016

TAKATA RECALL. I WAS NOTIFIED ALMOST A YEAR AGO ABOUT THE PENDING RECALL, BUT NOTHING HAS BEEN DONE ABOUT FIXING MY VEHICLE SINCE. I AM CONCERNED ABOUT THE HAZARD OF INJURY OR DEATH WHILE DRIVING THIS VEHICLE.

NHTSA ID

10969708

Incident

Mar 31, 2017

Mileage

104,000 mi