2011 Scion Xb Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2011 Scion Xb, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000(AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. FIORE TOYOTA (1000 S LOGAN BLVD, HOLLIDAYSBURG, PA 16648, (814) 247-0102) WAS CONTACTED AND STATED THAT PARTS WERE NOT AVAILABLE AND THEY DID NOT KNOW WHEN THEY WOULD BE AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I WAS DRIVING 65MPH ON THE FREEWAY SOUNDED LIKE PARTS OF THE ENGINE WERE FALLING OUT OF THE CAR. IMMEDIATELY EXITED THE FREEWAY. THE CAR DIED. MY SON AND I PUSHED THE SMOKING VEHICLE 200 FEET TO A APARTMENT COMPLEX ENTRANCE. THE VEHICLE THEN IGNITED IN FLAMES, AND I CALLED 911.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
I purchased my 2011Scion XB 09/08/2010 and in the last 12 months, my scion XB has been burning oil extremely fast. I have to add oil to the vehicle approximately every 4-5 weeks. I’ve taken it to the the Toyota dealership and was advised that the only way to fix the issue is by getting a new engine. Also, every time I break, there is a grinding sound even if with new break pads, and the steering column shakes. The tires sensors have malfunctioned because even after having the tires professionally replaced or filled, the light never goes off. Lastly, the vehicle door sensors are also not working properly.
"OIL COMP RECALL" WENT TO MY LOCAL TOYOTA DEALERSHIP TALKED TO THE ASSTI SERVICE MANAGER AND WAS TOLD I COULD NOT DO THE RECALL THERE THAT I WOULD HAVE TO GO BACK TO THE PLACE THAT FIRST TESTED IT. I BOUGHT THE CAR AND IT WAS TESTED IN ALABAMA I LIVE IN FL. WENT TO THE TOYOTA DEALERSHIP AND THEY SAID IT WAS IN FINAL STAGES THAT THEY JUAT HAVE TO PREFORM THE RECALL THE FINAL STEP. WHICH IS THE WORK. THE ASSTI MANAGER WAS VERY VERY RUDE AND TOLD ME ID HAVE TO GO TO ALABAMA TO GET IT DONE. I AM LOSIBG ATLEAAT 2 QTS OR MORE OF OIL EVERY 2 WEEKS. THIS IS CAUSING ALOT OF ISSUES RUNNING WISE. MY CAT CONVERTER WENT OUT DUE TO THIS AS WELL. I WANT TO GET IT DONE AS SOON AS POSSIBLE CAUSE I HAVE A LITTLE GIRL AND ITS MY DAILY AND I DONT WANT SOMETHING TO HAPPEN.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I purchased my 2011Scion XB 09/08/2010 and in the last 12 months, my scion XB has been burning oil extremely fast. I have to add oil to the vehicle approximately every 4-5 weeks. I’ve taken it to the the Toyota dealership and was advised that the only way to fix the issue is by getting a new engine. Also, every time I break, there is a grinding sound even if with new break pads, and the steering column shakes. The tires sensors have malfunctioned because even after having the tires professionally replaced or filled, the light never goes off. Lastly, the vehicle door sensors are also not working properly.
TL* THE CONTACT OWNED A 2011 SCION XB. WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THE CONTACT SUFFERED A MINOR EAR INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE CONTACT CALLED AN AUTO FINANCE COMPANY, BUT THEY DID NOT ASSIST. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 153,000. THE VIN WAS UNKNOWN.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
DEFECTIVE REAR HATCH LATCH. FREQUENTLY SHOWS TO BE UNLATCHED DESPITE BEING LATCHED. CAN'T TELL IF A DOOR IS UNLATCHED SINCE IT IS ONE INDICATOR FOR ALL DOORS ON THE INSTRUMENT PANEL. HAPPENS MOST FREQUENTLY WHEN HOT OR IF THE SUN SHINES ON REAR OF CAR. INDICATES UNLATCHED PARKED OR IN MOTION.
I WAS DRIVING 65MPH ON THE FREEWAY SOUNDED LIKE PARTS OF THE ENGINE WERE FALLING OUT OF THE CAR. IMMEDIATELY EXITED THE FREEWAY. THE CAR DIED. MY SON AND I PUSHED THE SMOKING VEHICLE 200 FEET TO A APARTMENT COMPLEX ENTRANCE. THE VEHICLE THEN IGNITED IN FLAMES, AND I CALLED 911.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TIRE FAILURE ON SIDEWALL, WITH THE OTHER THEE TIRES SHOWING THE SAME DAMAGE PATTERN
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
"TAKATA RECALL". 2011 XB TRAVELING SOUTH ON COLLIER PARKWAY. ACCELERATED TO APPROXIMATELY 45 MPH. FROM PARKWAY. OLDER DODGE VAN IN FRONT SLAMS ON BRAKES. I SLAM ON BRAKES AND 2011 XB EXHIBITS INSTANTANEOUS ACCELERATION. COMING UP ON BACK OF DODGE VAN SWERVE LEFT ONTO RAISED MEDIAN. TREES IN MEDIAN 2011 XB STILL ACCELERATING GOING DOWN INTO NORTHBOUND LANES. COMING UP ON 2005 CHEVY ASTRO VAN. WE BOTH SWERVE AND DRIVER SIDE REAR CORNER OF EACH VEHICLE COLLIDE. 2011 SCION XB NOW BACK ON MEDIAN. 2011 SCION XB STILL ACCELERATING COMING UP ON INTERSECTION OF WEEKS BLVD. AND COLLIER PARKWAY. 2015 HYUNDAI SANTA FE ENTERS INTERSECTION ON GREEN FROM WEEKS BLVD. HEADING NOTHBOUND. 2011 SCION XB STILL ACCELERATING ENTERS INTERSECTION AND STRIKES 2015 HYUNDAI SANTA FE. FRONT OF 2011 SCION XB HITS DRIVER SIDE OF 2015 HYUNDAI SANTE FE. 201 SCION XB TAKATA AIRBAG DEPLOYS. METAL SKINS DRIVER'S NOSE. SCION DRIVER SUSTAINS;BRUISED RIBS, FRACTURED LEFT KNEE WITH TORN MINISCUS, BRUISED RIGHT KNEE TORN CARTILAGE. HYUNDAI SANTA FE DRIVER SUSTAINS HEAD INJURY ON RIGHT SIDE.2011 SCION XB TOTALLED. ON SALVAGE HOLD GEICO SALVAGE LOT TAMPA FLORIDA. DRIVER OF 2011 SCION XB ISSUED CITATIONS "CARELESS DRIVING" AND "FAILURE TO STOP AT STEADY RED SIGNAL" BY FHP OFFICER,. SCION XB DRIVER REQUESTED DRUG/ALCOHOL TEST. REFUSED BY FHP OFFICER. THE EVENTS RELAYED ABOVE HAPPENED WITHIN SECONDS. DRIVER CAUGHT OFF GUARD/STUNNED BY VEHICLE RESPONSE. CONCENTRATED ON STEERING VEHICLE AWAY FROM COLLISIONS. 2011 SCION XB RECENTLY PURCHASED AND STILL UNDER WARRANTY FROM CARMAX TAMPA FLORIDA. ONE WEEK PRIOR TO ACCIDENT, 2011 SCION XB WAS IN CARMAX SERVICE DUE TO ENGINE OIL OVERFILL BY 1 INCH ON DIPSTICK.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
TAKATA RECALL, 16V340000 LIVE IN ZONE A, TOYOTA HAS NOT CONTACTED NOR HAS A FIX AND SCION RECALL, NHTSA RECALL, 15V689000 POWER WINDOW MASTER SWITCH MAY MELT, NO TIMELY REPAIR NEARLY 14 MONTHS AFTER RECALL ISSUED PLEASE GET MANUFACTURE TO REPAIR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
The steering becomes hard to control after being on the highway for around 40-60 mins. It is hard to keep the vehicle on track because the steering is "sticky" and it takes more force to keep the vehicle in its lane, hence we wander within the lane and appear to be either drunk or not in full control. The problem is intermittent but does occur at various degrees on any given day. We are afraid there will be an accident when we cannot control correctly.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .