2012 Scion Xd Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2012 Scion Xd, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags233.3%
- Electrical233.3%
- Fuel system233.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
I WAS THE DRIVER AND ONLY PASSENGER OF MY 2012 SCION XB WHEN I WAS TBONED IN THE DRIVER DOOR BY ANOTHER VEHICLE. I WAS HIT HARD ENOUGH THAT THE CAR LOOKS ALMOST BENT IN HALF AND IT WAS DEEMED A TOTAL LOSS. EVEN THOUGH I WAS HIT SO HARD, NO AIRBAGS DEPLOYED AT ALL. THE DOOR WAS CRUSHED IN ON ME AND I WAS KNOCKED UNCONSCIOUS. I SUFFERED A CONCUSSION, BROKEN COLLAR BONE, FRACTURED EYE SOCKED, CHEEK AND JAW. ALSO LACERATED CHEEK AND EYE LID. I ALSO NOW HAVE A DAMAGED LEFT EYE WITH BLURRED VISION AND PAIN AND NERVE DAMAGE ON THE RIGHT SIDE OF MY FACE WHICH IS NOW NUMB. THE AIRBAGS SHOULD HAVE DEPLOYED AND PREVENTED MY INJURIES. I AM AFRAID THAT SOME OF MY INJURIES ARE PERMANENT. WHEN I WAS HIT I WAS IN MOTION TURNING LEFT ON A CITY STREET.
WHILE TRAVELING AT APPROX 30 MPH, THE SUV IN FRONT OF ME STOPPED SUDDENLY. I HIT THE BRAKES AND FELT THE ABS KICK IN. UNFORTUNATELY I COULD NOT STOP IN TIME AND REAR ENDED A MIDSIZE SUV. BASED UPON DAMAGE TO THE SUV I WAS TRAVELING AT APPROX 15 - 20 MPH. THE AIR BAGS DEPLOYED AND MY 2012 SCION XD IMMEDIATELY ERUPTED IN FLAMES IN THE ENGINE COMPARTMENT. WITHIN 5 MINUTES THE FIRE SPREAD TO THE INTERIOR AND ROOF OF THE CAR. ULTIMATELY, THE ENTIRE INTERIOR BECAME ENGULFED BY FIRE. EXCLUDING THE FIRE DAMAGE, YOU CANNOT SEE ANY PHYSICAL DAMAGE TO THE FRONT FENDERS AND THE HOOD HAS A SLIGHT BUCKLE FROM THE IMPACT. THE INSURANCE COMPANY CURRENTLY HAS IT AS A TOTAL LOSS, WITH OUT COMPLETING THE USUAL INVESTIGATION. THE DAMAGE TO THE SUV WAS LIMITED TO THE BUMPER AND POSSIBLY MINOR PAINT DAMAGE FROM THE FIRE. I FIND IT UNUSUAL THAT A CAR IN A FRONT COLLISION AT THAT SPEED SHOULD CATCH FIRE, ESPECIALLY WITH A FOUR STAR RATING. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
MY BATTERY WENT DEAD WHILE I WAS AT WORK AS I HAD LEFT THE LIGHTS ON. WHEN IT WAS TIME TO GO HOME, I WAS UNABLE TO UNLOCK MY DOORS WITH THE KEY FOB. THERE WAS ONE PLACE TO UNLOCK THE DOOR MANUALLY AND IT WAS THE DRIVER DOOR. I UNLOCKED THAT AND REACHED OVER TO UNLOCK THE PASSENGER DOOR. I REACHED BACK TO UNLOCK THE REAR DOORS FROM THE INSIDE AND WAS UNABLE TO DO SO. THERE WAS NO WAY TO OPEN THE REAR DOORS. IF THERE WOULD HAVE BEEN ANYONE IN THE REAR OF THE CAR THEY WOULD NOT HAVE BEEN ABLE TO GET OUT. I FIND THIS A HUGE SCARY SAFETY PROBLEM. WHAT IF I WOULD HAVE HAD CHILDREN IN SAFETY SEATS IN THE VEHICLE. THEY WOULD HAVE BEEN TRAPPED.
PURCHASED THIS CAR BRAND NEW. WAS ASSURED OF TOYOTAS 200 POINT SAFETY INSPECTION. SHORTLY AFTER DRIVING THIS CAR HOME I NOTICED THAT I NEVER RECEIVED A SPARE KEY AND THE HORN DIDN'T WORK (THE FIRST LINE OF DEFENSE IN DRIVING SAFETY). I RETURNED TO THE DEALERSHIP AND ASKED IF THEY TOOK THE FUSE OUT TO PREVENT THE HORN FROM SOUNDING, THEY SAID "NO, THEY NEVER TAKE ANY FUSES OUT". THEY DID NOT WANT TO REPLACE THE FUSE AT FIRST. THEY TOLD ME TO GO HOME AND COME BACK DURING SERVICE HOURS (I WORK, I ALREADY DROVE 30 MILES AND NEEDED MY HORN TWICE ON THE WAY THERE). I ASKED IF THEY COULD GIVE ME A FUSE AND I'D PUT IT IN MYSELF. I GUESS THEY FELT THREATENED BY THAT AND QUICKLY INSTALLED FUSE. IT'S NOW DAY 6 WITH THIS 2012 SCION XD MY TEMP/COOLANT LIGHTS BEEN ON SINCE DAY 3. MY BOYFRIEND CHECKED THE COOLANT AND DISCOVERED, THERE WASN'T ANY IN THE ENGINE. I DON'T KNOW WHAT DAMAGE THIS HAS CAUSED OR WHAT OTHER FLUID OR FUSES ARE MISSING. I'M PRETTY CERTAIN THAT THERE WAS NO 200 POINT INSPECTION. I'M JUST HAPPY THAT I DIDN'T GET STUCK OR KILLED ON MY MAIDEN 300 MILE VOYAGE TO BOSTON. NOT SAFE AND NOT A GOOD WAY FOR TOYOTA TO FIX THEIR DAMAGED SAFETY RECORD. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2012 SCION XD. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A LOUD EXPLOSION AND NOTICED SMOKE AND FLAMES FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER AND CALLED THE POLICE AND INSURANCE COMPANY. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND THE INSURANCE COMPANY TOWED THE VEHICLE TO THE CONTACT'S RESIDENCE. THE CONTACT WAS PREGNANT AND SUSTAINED CHEMICAL INHALATION FROM THE EXPLOSION. MEDICAL ATTENTION WAS NOT RECEIVED. THE POLICE INFORMED THE CONTACT THAT THE FUEL TANK EXPLODED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER AND WAS INFORMED THAT THE FAILURE WAS NOT A MANUFACTURER DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 26,000.
WHILE TRAVELING AT APPROX 30 MPH, THE SUV IN FRONT OF ME STOPPED SUDDENLY. I HIT THE BRAKES AND FELT THE ABS KICK IN. UNFORTUNATELY I COULD NOT STOP IN TIME AND REAR ENDED A MIDSIZE SUV. BASED UPON DAMAGE TO THE SUV I WAS TRAVELING AT APPROX 15 - 20 MPH. THE AIR BAGS DEPLOYED AND MY 2012 SCION XD IMMEDIATELY ERUPTED IN FLAMES IN THE ENGINE COMPARTMENT. WITHIN 5 MINUTES THE FIRE SPREAD TO THE INTERIOR AND ROOF OF THE CAR. ULTIMATELY, THE ENTIRE INTERIOR BECAME ENGULFED BY FIRE. EXCLUDING THE FIRE DAMAGE, YOU CANNOT SEE ANY PHYSICAL DAMAGE TO THE FRONT FENDERS AND THE HOOD HAS A SLIGHT BUCKLE FROM THE IMPACT. THE INSURANCE COMPANY CURRENTLY HAS IT AS A TOTAL LOSS, WITH OUT COMPLETING THE USUAL INVESTIGATION. THE DAMAGE TO THE SUV WAS LIMITED TO THE BUMPER AND POSSIBLY MINOR PAINT DAMAGE FROM THE FIRE. I FIND IT UNUSUAL THAT A CAR IN A FRONT COLLISION AT THAT SPEED SHOULD CATCH FIRE, ESPECIALLY WITH A FOUR STAR RATING. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .