RoadVitals

2012 Scion Xd

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Mar 9, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
10 injuries, 0 deaths reported

Overview

Our database contains 5 NHTSA owner-reported complaints for the 2012 Scion Xd, most frequently naming the airbags, electrical and fuel system categories. 69 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags233.3%
  • Electrical233.3%
  • Fuel system233.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Mar 9, 2020

MY BATTERY WENT DEAD WHILE I WAS AT WORK AS I HAD LEFT THE LIGHTS ON. WHEN IT WAS TIME TO GO HOME, I WAS UNABLE TO UNLOCK MY DOORS WITH THE KEY FOB. THERE WAS ONE PLACE TO UNLOCK THE DOOR MANUALLY AND IT WAS THE DRIVER DOOR. I UNLOCKED THAT AND REACHED OVER TO UNLOCK THE PASSENGER DOOR. I REACHED BACK TO UNLOCK THE REAR DOORS FROM THE INSIDE AND WAS UNABLE TO DO SO. THERE WAS NO WAY TO OPEN THE REAR DOORS. IF THERE WOULD HAVE BEEN ANYONE IN THE REAR OF THE CAR THEY WOULD NOT HAVE BEEN ABLE TO GET OUT. I FIND THIS A HUGE SCARY SAFETY PROBLEM. WHAT IF I WOULD HAVE HAD CHILDREN IN SAFETY SEATS IN THE VEHICLE. THEY WOULD HAVE BEEN TRAPPED.

NHTSA ID
11316929
Incident
Mar 6, 2020
Mileage
53,027 mi
Airbags
Filed Feb 26, 2016
Crash reported9 injuries reported

I WAS THE DRIVER AND ONLY PASSENGER OF MY 2012 SCION XB WHEN I WAS TBONED IN THE DRIVER DOOR BY ANOTHER VEHICLE. I WAS HIT HARD ENOUGH THAT THE CAR LOOKS ALMOST BENT IN HALF AND IT WAS DEEMED A TOTAL LOSS. EVEN THOUGH I WAS HIT SO HARD, NO AIRBAGS DEPLOYED AT ALL. THE DOOR WAS CRUSHED IN ON ME AND I WAS KNOCKED UNCONSCIOUS. I SUFFERED A CONCUSSION, BROKEN COLLAR BONE, FRACTURED EYE SOCKED, CHEEK AND JAW. ALSO LACERATED CHEEK AND EYE LID. I ALSO NOW HAVE A DAMAGED LEFT EYE WITH BLURRED VISION AND PAIN AND NERVE DAMAGE ON THE RIGHT SIDE OF MY FACE WHICH IS NOW NUMB. THE AIRBAGS SHOULD HAVE DEPLOYED AND PREVENTED MY INJURIES. I AM AFRAID THAT SOME OF MY INJURIES ARE PERMANENT. WHEN I WAS HIT I WAS IN MOTION TURNING LEFT ON A CITY STREET.

NHTSA ID
10838714
Incident
Feb 11, 2016
Mileage
60,000 mi
Fuel system
Filed Jun 3, 2015
Fire reported1 injury reported

TL* THE CONTACT OWNS A 2012 SCION XD. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A LOUD EXPLOSION AND NOTICED SMOKE AND FLAMES FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER AND CALLED THE POLICE AND INSURANCE COMPANY. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND THE INSURANCE COMPANY TOWED THE VEHICLE TO THE CONTACT'S RESIDENCE. THE CONTACT WAS PREGNANT AND SUSTAINED CHEMICAL INHALATION FROM THE EXPLOSION. MEDICAL ATTENTION WAS NOT RECEIVED. THE POLICE INFORMED THE CONTACT THAT THE FUEL TANK EXPLODED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER AND WAS INFORMED THAT THE FAILURE WAS NOT A MANUFACTURER DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 26,000.

NHTSA ID
10723120
Incident
May 12, 2015
Mileage
26,000 mi
AirbagsFuel system
Filed Jan 9, 2014
Crash reportedFire reported

WHILE TRAVELING AT APPROX 30 MPH, THE SUV IN FRONT OF ME STOPPED SUDDENLY. I HIT THE BRAKES AND FELT THE ABS KICK IN. UNFORTUNATELY I COULD NOT STOP IN TIME AND REAR ENDED A MIDSIZE SUV. BASED UPON DAMAGE TO THE SUV I WAS TRAVELING AT APPROX 15 - 20 MPH. THE AIR BAGS DEPLOYED AND MY 2012 SCION XD IMMEDIATELY ERUPTED IN FLAMES IN THE ENGINE COMPARTMENT. WITHIN 5 MINUTES THE FIRE SPREAD TO THE INTERIOR AND ROOF OF THE CAR. ULTIMATELY, THE ENTIRE INTERIOR BECAME ENGULFED BY FIRE. EXCLUDING THE FIRE DAMAGE, YOU CANNOT SEE ANY PHYSICAL DAMAGE TO THE FRONT FENDERS AND THE HOOD HAS A SLIGHT BUCKLE FROM THE IMPACT. THE INSURANCE COMPANY CURRENTLY HAS IT AS A TOTAL LOSS, WITH OUT COMPLETING THE USUAL INVESTIGATION. THE DAMAGE TO THE SUV WAS LIMITED TO THE BUMPER AND POSSIBLY MINOR PAINT DAMAGE FROM THE FIRE. I FIND IT UNUSUAL THAT A CAR IN A FRONT COLLISION AT THAT SPEED SHOULD CATCH FIRE, ESPECIALLY WITH A FOUR STAR RATING. *TR

NHTSA ID
10559146
Incident
Jan 8, 2014
Mileage
28,000 mi
Electrical
Filed Jan 13, 2012

PURCHASED THIS CAR BRAND NEW. WAS ASSURED OF TOYOTAS 200 POINT SAFETY INSPECTION. SHORTLY AFTER DRIVING THIS CAR HOME I NOTICED THAT I NEVER RECEIVED A SPARE KEY AND THE HORN DIDN'T WORK (THE FIRST LINE OF DEFENSE IN DRIVING SAFETY). I RETURNED TO THE DEALERSHIP AND ASKED IF THEY TOOK THE FUSE OUT TO PREVENT THE HORN FROM SOUNDING, THEY SAID "NO, THEY NEVER TAKE ANY FUSES OUT". THEY DID NOT WANT TO REPLACE THE FUSE AT FIRST. THEY TOLD ME TO GO HOME AND COME BACK DURING SERVICE HOURS (I WORK, I ALREADY DROVE 30 MILES AND NEEDED MY HORN TWICE ON THE WAY THERE). I ASKED IF THEY COULD GIVE ME A FUSE AND I'D PUT IT IN MYSELF. I GUESS THEY FELT THREATENED BY THAT AND QUICKLY INSTALLED FUSE. IT'S NOW DAY 6 WITH THIS 2012 SCION XD MY TEMP/COOLANT LIGHTS BEEN ON SINCE DAY 3. MY BOYFRIEND CHECKED THE COOLANT AND DISCOVERED, THERE WASN'T ANY IN THE ENGINE. I DON'T KNOW WHAT DAMAGE THIS HAS CAUSED OR WHAT OTHER FLUID OR FUSES ARE MISSING. I'M PRETTY CERTAIN THAT THERE WAS NO 200 POINT INSPECTION. I'M JUST HAPPY THAT I DIDN'T GET STUCK OR KILLED ON MY MAIDEN 300 MILE VOYAGE TO BOSTON. NOT SAFE AND NOT A GOOD WAY FOR TOYOTA TO FIX THEIR DAMAGED SAFETY RECORD. *TR

NHTSA ID
10443648
Incident
Jan 12, 2012
Mileage
380 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

T-PANT-2024-004-

ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.

S-TT-0117-20

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:ENGINE COOLANT HOSES AND FITTINGS

TT: HVAC drain tube is found to be blocked/clogged.

S-SB-0012-14-Rev

EQUIPMENT:APPLIANCE:AIR CONDITIONER

TSB: REVISION NOTICE August 23, 2017 Rev1: ? Applicability has been updated to include 2015 model year xB vehicles, 2015 ? 2016 model year tC vehicles, and 2016 model year iM vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Introduction. Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip.

S-SB-0035-13 Rev

EQUIPMENT:APPLIANCE:AIR CONDITIONER

TSB: REVISION NOTICE November 10, 2016 Rev1: ? Applicability has been updated to include 2015 model year xB vehicles, 2016 model year iM vehicles, and 2015 ? 2016 tC vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2008 ? 2016 model year Scion vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

S-SB-0012-15

ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY

SSB: While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As described in this bulletin, operating the engine for 30 minutes after 60 days in storage and every 30 days thereafter will help to maintain battery State of Charge (SOC). This process supplements other movements of the vehicle as it is staged, and has specific restrictions on how maintenance is to be done. Also described in this bulletin are 2 other approved methods for maintaining battery State of Charge.

S-SB-0012-15

ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY

SSB: While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As described in this bulletin, operating the engine for 30 minutes after 60 days in storage and every 30 days thereafter will help to maintain battery State of Charge (SOC). This process supplements other movements of the vehicle as it is staged, and has specific restrictions on how maintenance is to be done. Also described in this bulletin are 2 other approved methods for maintaining battery State of Charge.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Scion Xd by model year
YearComplaintsRecallsInvestigationsIssue Index
2015000
2014400
2013200
2012Viewing500
2011310
2010124047.0
2009236053.7
2008675054.2
2007000
2006110
2005000
2004000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.