RoadVitals

2018 Setra S407 Cc

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Jul 14, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2018 Setra S407 Cc. 3 safety recalls have been issued covering this model year; and 8 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V406000

ELECTRONIC STABILITY CONTROL (ESC)

Jul 14, 2020
64 units potentially affected
The defect: Daimler Coaches North America (DCNA) is recalling certain 2018-2019 Setra S407 and 2019-2020 Setra S417TC motorcoaches. These vehicles are equipped with a driver-selected Electronic Stability Control (ESC) "OFF" switch for disabling the traction control portion of ESC, allowing it to remain disabled at speeds above 20 km/h. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control."
The risk: If the vehicle is operated above 20 km/h while the Electronic Stability Control system is disabled, there is a greater chance of loss of stability control, increasing the risk of a crash.
The remedy: DCNA will notify owners, and dealers will replace the "ESC OFF" switch with a new "TC-Off" button, install an indicator light on the dashboard to indicate when the traction control is deactivated, and perform a software to prevent the ESC system from being disabled, update free of charge. This recall began September 7, 2020. Owners may contact DCNA customer service at 1-800-206-9728. DCNA's number for this recall is 43.54U20107A.
Daimler Coaches North AmericaManufacturer number 43.54U20107AView on NHTSA.gov
20V394000

STRUCTURE:BODY; STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

Jul 3, 2020
58 units potentially affected
The defect: Daimler Coaches North America (DCNA) is recalling certain 2018-2019 Setra S407 and 2019-2020 S417 passenger coaches. The engine compartment flap may not have sufficient welding seams on the hinges, allowing the hinge connection to fail and the engine compartment flap to detach from the coach.
The risk: If the engine compartment flap detaches from the coach while it is in motion, it can become a projectile, increasing the risk of a crash.
The remedy: DCNA will notify owners, and dealers will inspect the engine compartment flap seam welds and, if necessary, re-weld or replace the engine compartment flap, free of charge. The recall began August 28, 2020. Owners may contact DCNA customer service at 1-905-403-7807. DCNA's number for this recall is 75.00U20104A. Recall 21V469 supersedes this recall.
Daimler Coaches North AmericaManufacturer number 75.00U20104AView on NHTSA.gov
18V327000

STEERING

May 17, 2018
8 units potentially affected
The defect: Setra of North America (Setra) is recalling certain 2017-2018 Setra S417 TC and S407 CC motorcoaches. The steering drop arm nut may loosen, possibly causing a loss of steering control.
The risk: A loss of steering control can increase the risk of a crash.
The remedy: Setra will notify owners, and dealers will replace the steering drop arm and nut, free of charge. The recall began on July 9, 2018. Owners may contact Setra customer service at 1-800-241-2947. Setra's number for this recall is 46.40U10716A.
Setra of North AmericaManufacturer number 46.40U10716AView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TI No.: 00.00K00039H

This TI is a general TI for the correct procedure in case of an extraordinary occurrence in the field and not directly related to an US vehicle. This is an updated version.

32.30U09032B

ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY

To confirm with a unique State of New Jersey requirement for the kneeling function of motor-coaches, Setra has revised software.

TI 47.10U19047A

FUEL SYSTEM, DIESEL

Replacement of the fuel tanks due to missing integrated baffles causing sloshing and thumping noise.

00.00K00128B

EQUIPMENT

Policy on use of independent services, service providers or external suppliers within defect liability warranty and defect liability warranty extensions on Setra coaches.

54.10K00103C

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Revision to battery testing inspection with Midtronics battery tester.

09.20U10454B

ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS; EQUIPMENT

Replacing the securing clamps for the air charge hoses - revision to the

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Setra S407 Cc by model year
YearComplaintsRecallsInvestigationsIssue Index
2021000—
2019010—
2018Viewing030—
2017020—
2016010—
2015010—
2014030—
2013040—
2012060—
2011000—
2010000—
2009000—
2008000—
2007000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.