RoadVitals

2024 Smeal Aerial

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 30, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2024 Smeal Aerial. 1 safety recall has been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V742000

EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:MOTOR/HYDRAULIC PUMP

Oct 30, 2025
29 units potentially affected
The defect: Smeal Holding, LLC (Smeal) is recalling certain 2024-2025 Rear Mount Platform, Mid Mount Platform Aerial, and 2024, 2026 125' Aerial emergency response vehicles. A defective crimp may cause the high-pressure hydraulic hose to separate and leak hydraulic fluid.
The risk: A fluid leak may cause a loss of hydraulic functions, increasing the risk of injury. Additionally, a hydraulic fluid leak in the presence of an ignition source, such as hot engine or exhaust components, increases the risk of a fire.
The remedy: Dealers will inspect and replace the high-pressure hydraulic hose assembly as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact Smeal's customer service at 1-800-867-6478. Smeal's number for this recall is 25011.
Smeal Holding, LLCManufacturer number 25011View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB23-110-001

LATCHES/LOCKS/LINKAGES:DOORS:LATCH; STRUCTURE:BODY:DOOR

This service bulletin is about damage to latch frame from striker contact and provides instructions on how to replace the door latches and striker.

TSB23-560-003

ELECTRICAL SYSTEM

This service bulletin is about certain Ametek gauge smart dual pressure transducer modules may have inadvertently received a 120 ? J1939 termination resistor in the printed circuit board assembly. This condition may present itself as a J1939 communication error, which may illuminate a check engine light, but will not impede operation of the vehicle. The bulletin also provides instructions on how to measure resistance and replace the Smart Dual Pressure Transducer if needed.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Smeal Aerial by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2024Viewing010—
2023010—
2022010—
2021000—
2020020—
2019010—
2018010—
2017030—
2016030—
2015060—
2014040—
2013040—
2012030—
2011030—
2010030—
2009020—
2008020—
2007010—
2006010—
2005010—
2004010—
2003010—
2002010—
2001010—
2000010—
1999010—
1998010—
1997010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.