RoadVitals

2004 Sprinter C3500

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Feb 25, 2004
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2004 Sprinter C3500. 1 safety recall has been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
04V099000

STRUCTURE:BODY:ROOF AND PILLARS

Feb 25, 2004
108 units potentially affected
The defect: CERTAIN CARGO VEHICLES, EQUIPPED WITH AN OPTION FOR RETROFITTING WITH A PARTITION WALL, FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THE INTERIOR ROOF FOAM INSERTS MAY NOT HAVE BEEN INSTALLED.
The risk: THIS COULD INCREASE THE RISK OF INJURY TO FRONT SEAT OCCUPANTS DURING CERTAIN CRASH CONDITIONS.
The remedy: DEALERS WILL INSTALL ROOF FOAM INSERTS IF FOUND MISSING. THIS RECALL BEGAN APRIL 7, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
DAIMLERCHRYSLER MANUFACTURING INTLManufacturer number D12View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SB-32-20-01

SUSPENSION:FRONT:SPRINGS:TORSION BAR; SUSPENSION:FRONT:STABILIZER BAR

SPRINTER: REPLACING TORSION BAR MOUNTS. CODES C40 FRONT AXLE STABILIZER BAR AND C45 REINFORCED FRONT AXLE STABILIZER BAR (EXCEPT CODES ZG1 ENGAGEABLE ALL WHEEL DRIVE AND EXCEPT CODE ZG3 ENGAGEABLE ALL WHEEL DRIVE WITH GEAR REDUCTION. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.