RoadVitals

2002 Starcraft 21SSO

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jun 1, 2005
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Aug 26, 2003
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2002 Starcraft 21SSO, most frequently naming the tires & wheels category. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
03V315000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Aug 26, 2003
2,966 units potentially affected
The defect: ON CERTAIN EXPANDABLE TRAVEL TRAILERS, THE REAR BED IS LARGE ENOUGH THAT EXCESS WEIGHT MAY BE PLACED ON THE BED, EXCEEDING THE SUPPORT CAPACITY OF THE BRACKETS.
The risk: THE BED COULD FALL ON SOMEONE CAUSING PERSONAL INJURY.
The remedy: STARCRAFT WILL NOTIFY ITS CUSTOMERS AND STRENGHTEN THE BED BRACKETS FREE OF CHARGE. OWNER NOTIFICATION BEGAN SEPTEMBER 9, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT STARCRAFT AT
STARCRAFT RV, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Jun 1, 2005

I HAVE CARLISLE RADIAL ST175/80R13 TRAILER TIRES ON MY 2002 STARCRAFT TRAVELSTAR TRAILER. OVER THE WEEKEND I HAD A TIRE BLOW OUT. BASICALLY THE TREAD PULLED AWAY FROM THE TIRE. THE SIDE WALL DID NOT GIVE OUT. THIS WAS THE 4TH TIRE I HAD BLOW OUT FROM THE 4 ORIGINAL CARLISLE TIRES THAT CAME WITH THE CAMPER. LAST YEAR 2 TIRES BLEWOUT. THE TRAILER IS ONLY 3 YEARS OLD. THE TRAILER WAS ONLY 1 YEAR AND 2 YEARS OLD AT THE TIME OF THE PREVIOUS BLOWOUTS. ALL FOUR TIRES HAD THE TREAD PEEL AWAY. TIRES WERE CHECKED BEFORE EACH TRIP. AIR PRESSURE WAS SET TO 50 PSI COLD TEMP. TRAILER WEIGHT WAS 350 TO 550 LBS BELOW GVWR. THE FIRST TIRE THAT BLEW WAS THE BACK RIGHT TIRE AND THE NEXT 3 HAVE MADE THERE WAY AROUND THE TRAILER IN A COUNTER CLOCKWISE DIRECTION. THIS SEEMS VERY UNUSUAL FOR TIRES TO BLOWOUT LIKE THIS. THE TEMPERATURE AND SPEED BEING TRAVELED WERE ALL DIFFERENT AT THE TIME OF THE BLOWOUTS. IT SEEMS TO ME THAT THERE IS SOME TYPE OF DEFECT WITH THESE TIRES. I HAVE E-MAILED CARLISLE BUT HAVE NOT RECEIVED A RESPONSE FROM THEM.

NHTSA ID
10123864
Incident
May 30, 2005

Compare model years

Complaint and recall counts across every year of this model

Starcraft 21SSO by model year
YearComplaintsRecallsInvestigationsIssue Index
2004210—
2003010—
2002Viewing110—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.