RoadVitals

2009 Sterling 360

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jun 8, 2010
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2009 Sterling 360. 2 safety recalls have been issued covering this model year; and 73 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
10V249000

SERVICE BRAKES, HYDRAULIC

Jun 8, 2010
278 units potentially affected
The defect: DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2008-2009 STERLING 360 VEHICLES MANUFACTURED FROM AUGUST 8, 2007 THROUGH JULY 31, 2008. THE GROUND HARNESS CONNECTOR FOR THE ABS HYDRAULIC UNIT MAY BECOME CORRODED DUE INTRUSION POTENTIALLY CAUSING THE ABS HYDRAULIC MOTOR TO RUN CONTINUOUSLY.
The risk: THE ABS HYDRAULIC MOTOR MAY OVERHEAT POTENTIALLY RESULTING IN A FIRE.
The remedy: THE GROUND SUB HARNESS WILL BE REPLACED WITH A PROPERLY WATERPROOFED HARNESS. THE ABS HYDRAULIC UNIT AND THE CONNECTOR TERMINALS WILL BE INSPECTED FOR DAMAGE AND CORROSION AND IF NECESSARY REPLACED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 19, 2010. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.
DAIMLER TRUCKS NORTH AMERICAManufacturer number FL-580View on NHTSA.gov
09V452000

EQUIPMENT

Nov 24, 2009
2,333 units potentially affected
The defect: DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2009 STERLING 360 VEHICLES. THE WEATHER RESISTANCE PROPERTIES OF THE AIR INTAKE DUCT RUBBER CUSHIONS IS INSUFFICIENT. DURING NORMAL VEHICLE OPERATION, THE RUBBER CUSHIONS DETERIORATE AND CRACK.
The risk: ALL OF THE RUBBER CUSHIONS COULD CRACK, ALLOWING THE AIR INTAKE DUCT TO FALL OFF OF THE TRUCK INCREASING THE RISK OF CRASH.
The remedy: DEALERS WILL REPLACE ALL OF THE AIR INTAKE DUCT RUBBER CUSHIONS WITH COMPONENTS MANUFACTURED TO PROPER SPECIFICATIONS. THIS REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT MARCH 15, 2010. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.
DAIMLER TRUCKS NORTH AMERICAManufacturer number FL-566View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

WI21-008

EQUIPMENT

Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.

sbh00022

EQUIPMENT

Reminder: Paper Service Bulletin Mailings Are Discontinued

sbh0006

EQUIPMENT:OTHER:LABELS

If a GVWR certification label is lost or damaged, Freightliner will supply a duplicate label. Log on to DTNAConnect.com and under "DTNAConnect Resources", select the "Tool and Services" plus sign. Select "Request for Certification Labl or OWI." Fillout the form, then select "Review."

14CSA23

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

14CSA23 CSC Announces ?Tech Tips? ? DDCSN

sbh0002

EQUIPMENT

Technical Publications Ordering

sbh0002

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Technical Publications Ordering

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Sterling 360 by model year
YearComplaintsRecallsInvestigationsIssue Index
2009Viewing020—
2008030—
2007330—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.