RoadVitals

2007 Sterling 360

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Feb 28, 2013
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Dec 11, 2012
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2007 Sterling 360, most frequently naming the fuel system category. 3 safety recalls have been issued covering this model year; and 77 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Fuel system3100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
12V576000

FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Dec 11, 2012
1,601 units potentially affected
The defect: Daimler Trucks North America is recalling certain model year 2007 Sterling 360 trucks manufactured from January 25, 2006, through January 22, 2007; and equipped with an EPA04 4M50 engine. The fuel lines may crack due to an improper manufacturing process. Additionally, the fuel pipe flare nuts may have been insufficiently tightened.
The risk: Cracked fuel pipes or loose fuel pipe flare nuts may leak fuel. A fuel leak in the presence of an ignition source may result in a vehicle fire.
The remedy: Daimler will notify owners, and dealers will inspect the fuel lines and tighten or replace them as needed, free of charge. The safety recall began on February 5, 2013. Owners may contact Daimler Trucks at 1-800-547-0712.
Daimler Trucks North AmericaManufacturer number FL-636View on NHTSA.gov
09V452000

EQUIPMENT

Nov 24, 2009
2,333 units potentially affected
The defect: DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2009 STERLING 360 VEHICLES. THE WEATHER RESISTANCE PROPERTIES OF THE AIR INTAKE DUCT RUBBER CUSHIONS IS INSUFFICIENT. DURING NORMAL VEHICLE OPERATION, THE RUBBER CUSHIONS DETERIORATE AND CRACK.
The risk: ALL OF THE RUBBER CUSHIONS COULD CRACK, ALLOWING THE AIR INTAKE DUCT TO FALL OFF OF THE TRUCK INCREASING THE RISK OF CRASH.
The remedy: DEALERS WILL REPLACE ALL OF THE AIR INTAKE DUCT RUBBER CUSHIONS WITH COMPONENTS MANUFACTURED TO PROPER SPECIFICATIONS. THIS REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT MARCH 15, 2010. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.
DAIMLER TRUCKS NORTH AMERICAManufacturer number FL-566View on NHTSA.gov
07V009000

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS

Jan 16, 2007
1,340 units potentially affected
The defect: ON CERTAIN TRUCKS, THE VACUUM HOSE MAY HAVE BEEN MANUFACTURED WITH INSUFFICIENT WALL THICKNESS ALLOWING THE HOSE TO COLLAPSE DURING NORMAL VEHICLE OPERATION. COLLAPSE OF THE VACUUM HOSE COULD REDUCE BRAKE BOOSTER EFFECTIVENESS.
The risk: REDUCED BRAKE BOOSTER EFFECTIVENESS COULD RESULT IN INCREASED VEHICLE STOPPING DISTANCE AND POTENTIALLY LEAD TO A VEHICLE CRASH OR PERSONAL INJURY.
The remedy: DEALERS WILL REPLACE THE VACUUM HOSE FREE OF CHARGE. THE RECALL BEGAN ON APRIL 20, 2007. OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712.
FREIGHTLINER LLCManufacturer number FL-489View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Feb 28, 2013

STERLING 360. CONSUMER WRITES IN REGARDS TO RECALL NOTICE AND REQUESTS ASSISTANCE WITH TRANSPORTATION COST TO FIX VEHICLES. *SMD THE CONSUMER REQUESTED TO HAVE SOMEONE COME TO THE FACILITY TO REPAIR THE TRUCKS, AS THE TIME TO GET TO THE DEALER WAS WELL OVER THREE HOURS.

NHTSA ID
10501521
Incident
Feb 1, 2013
Fuel system
Filed Jan 28, 2010
Fire reported

ENGINE CAUGHT FIRE TW*

NHTSA ID
10303077
Incident
Jul 16, 2008
Fuel system
Filed Jun 5, 2008
Fire reported

STERLING TOW TRUCK STARTED ON FIRE, THE TURBO BLEW. *TR

NHTSA ID
10230011
Incident
Apr 25, 2008
Mileage
50,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

WI21-008

EQUIPMENT

Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.

sbh00022

EQUIPMENT

Reminder: Paper Service Bulletin Mailings Are Discontinued

sbh0006

EQUIPMENT:OTHER:LABELS

If a GVWR certification label is lost or damaged, Freightliner will supply a duplicate label. Log on to DTNAConnect.com and under "DTNAConnect Resources", select the "Tool and Services" plus sign. Select "Request for Certification Labl or OWI." Fillout the form, then select "Review."

14CSA23

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

14CSA23 CSC Announces ?Tech Tips? ? DDCSN

sbh0002

EQUIPMENT

Technical Publications Ordering

sbh0002

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Technical Publications Ordering

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Sterling 360 by model year
YearComplaintsRecallsInvestigationsIssue Index
2009020—
2008030—
2007Viewing330—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.