RoadVitals

2007 Sterling 9500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Nov 26, 2010
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Apr 14, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2007 Sterling 9500, most frequently naming the tires & wheels category. 5 safety recalls have been issued covering this model year; and 71 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V214000

EXTERIOR LIGHTING

Apr 14, 2020
63,175 units potentially affected
The defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner FLD, and 2017 Western Star 5700 vehicles. The rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: The vehicle's rearward visibility may be reduced, increasing the risk of a crash.
The remedy: DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.
Daimler Trucks North America LLCManufacturer number FL848View on NHTSA.gov
12V074000

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Feb 28, 2012
103,437 units potentially affected
The defect: DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006-2013 FREIGHTLINER, STERLING, AND WESTERN STAR VEHICLES, EQUIPPED WITH DETROIT DIESEL EPA07 AND EPA10, DD13 AND DD15/16 ENGINES, MANUFACTURED FROM JANUARY 20, 2006, THROUGH FEBRUARY 20, 2012. THE PUMP TO RAIL HIGH PRESSURE FUEL LINE SUPPORT SYSTEM USED ON THESE ENGINES IS SENSITIVE TO ASSEMBLY TORQUE AND MAY BE DAMAGED DURING SERVICE WORK. AS A RESULT OF OTHER REPAIRS, THE LINE SUPPORTS MAY LOOSEN, POTENTIALLY LEADING TO FUEL LINE CRACKING AND A FUEL LEAK.
The risk: A FUEL LEAK COULD CREATE A ROAD HAZARD, INCREASING THE RISK OF A CRASH. ALSO A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
The remedy: DTNA WILL NOTIFY OWNERS, AND WHERE NECESSARY, THE HIGH PRESSURE FUEL LINE SUPPORT SYSTEM WILL BE REPLACED BY DTNA AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
DAIMLER TRUCKS NORTH AMERICAManufacturer number 12C-2View on NHTSA.gov
11V146000

ENGINE AND ENGINE COOLING

Mar 3, 2011
2,073 units potentially affected
The defect: DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2011 FREIGHTLINER, CASCADIA, CENTURY, COLUMBIA FLD, AND M2, STERLING 9500, AND WESTERN STAR 4900 HEAVY TRUCKS MANUFACTURED FROM MARCH 20, 2006, THROUGH JUNE 30, 2010, EQUIPPED WITH SPECIFIC MBE4000 EPA07 MODEL ENGINES. THE INTAKE AIR GRID HEATER MAY SHORT CIRCUIT AND FAIL DUE TO EXCESSIVE INTERNAL TEMPERATURES.
The risk: A SHORT CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.
The remedy: DTNA WILL NOTIFY OWNERS OF THE RECALL DURING MARCH 2011. ANOTHER NOTIFICATION WILL BE ISSUED ONCE THE REMEDY IS RELEASED. DTNA EXPECTS THE REMEDY TO BE AVAILABLE BY DECEMBER 1, 2011. REPAIRS WILL BE PERFORMED BY DTNA DEALERS FREE OF CHARGE. OWNERS MAY CONTACT DTNA TOLL-FREE AT 1-800-547-0712. THIS RECALL IS ASSCOCIATED WITH A PREVIOUS RECALL, CAMPAIGN NUMBER 10V-341.
DAIMLER TRUCKS NORTH AMERICAManufacturer number 10C-5View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Nov 26, 2010

I HAD A TIRE BLOW OUT ON 9/8/2010. THE RIGHT FRONT TIRE BLEW WHILE I WAS TRAVELING AT ABOUT 55 MILES PER HOUR FROM HOUSTON TO GALVESTON TX. THE HOLE CAP CAME OF THE TIRE LIKE IT WAS A USED RECAP TIRE. THE TIRE CRACKED THE HOOD AS WELL AS THE RIGHT FRONT FENDER AND THE WHEEL WELL COVER IT ALSO THREW THE HOOD OUT OF ALIGNMENT. THE TIRE GOT REPLACED BUT THE REST OF THE DAMAGES ARE STILL PENDING. AFTER MY TIRE BLOWOUT THERE HAS BEEN 3 OTHER DRIVERS WHO'VE HAD THE SAME PROBLEM, AND I DO NOT FEEL SAFE DRIVING ON THOSE TIRES ANYMORE. I HAVE CONTACTED MICHELIN TO HAVE THEM BUY THE TIRES BACK AND PAY FOR MY REPAIRS BUT NOTHING IS HAPPENING JET. MICHELIN CLEARLY HAS A DEFECTIVE TIRE ON THIS ONE AND I WANT TO MAKE CLEAR THAT ANYTHING THAT MAY HAPPEN TO ME OR ANYONE ELSE DUE TO THIS TIRES IS ON MICHELIN BECAUSE THEY ARE TELLING ME THERE IS NOTHING WRONG WITH THIS TIRE WHEN WE IN A SMALL GROUP HAVE BLOWN 4 OUT OF 5 EQUAL TIRES. *TR

NHTSA ID
10367898
Incident
Sep 8, 2010
Mileage
222,250 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

WI21-008

EQUIPMENT

Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.

14CSA23

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

14CSA23 CSC Announces ?Tech Tips? ? DDCSN

15TS3

ENGINE AND ENGINE COOLING

15TS3 Detroit? Coolant Change From Nitrite Organic Acid Technology

16TS7

FUEL SYSTEM, DIESEL

16TS7 Reman Diesel Particulate Filter Serial Number

16-011

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

16-011 New Detroit Camshaft Housing Seal Standard Repair Time

16-009R

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

16-009R_OWL Enhancements

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Sterling 9500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2013010—
2012021—
2011041—
2010091—
20090101—
2008050—
2007Viewing150—
2006020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.