RoadVitals

2011 Sterling A-Line

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Sep 8, 2011
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains no NHTSA owner-reported complaints for the 2011 Sterling A-Line. 1 safety recall has been issued covering this model year; and 169 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
11V465000

ELECTRONIC STABILITY CONTROL (ESC)

Sep 8, 2011
4,444 units potentially affected
The defect: DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2006-2012 FREIGHTLINER BUSINESS CLASS M2, CASCADIA, CENTURY, COLUMBIA, CORONADO AND STERLING A-LINE VEHICLES BUILT WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) SYSTEM MANUFACTURED FROM SEPTEMBER 15, 2005 THROUGH SEPTEMBER 1, 2011. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT THE SLIP ANGLE CALCULATION OF THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM. THIS MIGHT CAUSE THE ESC TO PERCEIVE AN OVER STEERING SITUATION AND THEREFORE APPLY THE OUTER WHEEL BRAKE ON THE FRONT AXLE UNTIL THE VEHICLE IS PERCEIVED TO BE STABLE.
The risk: IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL INCREASING THE RISK OF A CRASH.
The remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE ESC MODULE WITH THE APPROPRIATE SOFTWARE VERSION AS NECESSARY, FREE OF CHARGE. AN INTERIM OWNER NOTIFICATION WILL BE MAILED ON OR ABOUT NOVEMBER 21, 2011. THE DATE FOR AVAILABILITY OF THE FINAL REMEDY IS SUBJECT TO VALIDATION TESTING AND PARTS AVAILABILITY. THE SAFETY RECALL BEGAN ON MARCH 28, 2012. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712.
DAIMLER TRUCKS NORTH AMERICAManufacturer number FL-612View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

sbh00022

EQUIPMENT

Reminder: Paper Service Bulletin Mailings Are Discontinued

sp00004

EQUIPMENT:OTHER:LABELS

sp00004 Replacing Gross Vehicle Weight Rating (GVWR) Certification Labels

sbh0006

EQUIPMENT:OTHER:LABELS

sbh0006 Replacing Gross Vehicle Weight Rating (GVWR) Certification Labels

17TL27

FUEL SYSTEM, GASOLINE

17TL27 Injector Cup Tool DSN930E17001

17TL26

EQUIPMENT

17TL26 Injector Heat Sleeve Removal Tool DSN930E17002

17TL28

EQUIPMENT

17TL28 Fuel Injector Removal Tool DSN930E17004

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Sterling A-Line by model year
YearComplaintsRecallsInvestigationsIssue Index
2017000—
2016000—
2015000—
2014000—
2013000—
2012010—
2011Viewing010—
2010030—
2009050—
20081111—
2007091—
2006081—
2005060—
2004060—
2003120—
2002020—
2001020—
2000020—
1999130—
1998030—
1997000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.