2002 Sterling Acterra Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Sterling Acterra, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Interior & seats125.0%
- Exterior lighting125.0%
- Suspension125.0%
- Visibility125.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
WHEN DRIVING WITH THE LIGHTS ON, AFTER 15 MINUTES TO 1 HOUR, THE TAIL LIGHTS AND THE BOX LIGHTS WENT OFF. THE HEADLIGHTS STAYED ON, WHEN TURNED OFF, THEY WOULD COME ON AGAIN AND WOULD STAY ON FOR 10 MINUTES AND THE TAIL LIGHTS WOULD GO OFF AGAIN AND THE HEAD LIGHTS WOULD STAY ON. THE WINDSHIELD WIPERS WERE INTERMITTENT AND THE WASHER FLUID WOULD COME ON BY ITSELF. THE ELECTRIC DOOR LOCKS WERE INTERMITTENT. SEVERAL MECHANICS SUGGESTED THAT THE 15 WATT FUSES WOULD GET TOO HOT. THE REAR TRANSAXLE SEAL LEAKED. *SC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
WHEN DRIVING WITH THE LIGHTS ON, AFTER 15 MINUTES TO 1 HOUR, THE TAIL LIGHTS AND THE BOX LIGHTS WENT OFF. THE HEADLIGHTS STAYED ON, WHEN TURNED OFF, THEY WOULD COME ON AGAIN AND WOULD STAY ON FOR 10 MINUTES AND THE TAIL LIGHTS WOULD GO OFF AGAIN AND THE HEAD LIGHTS WOULD STAY ON. THE WINDSHIELD WIPERS WERE INTERMITTENT AND THE WASHER FLUID WOULD COME ON BY ITSELF. THE ELECTRIC DOOR LOCKS WERE INTERMITTENT. SEVERAL MECHANICS SUGGESTED THAT THE 15 WATT FUSES WOULD GET TOO HOT. THE REAR TRANSAXLE SEAL LEAKED. *SC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
WHEN DRIVING WITH THE LIGHTS ON, AFTER 15 MINUTES TO 1 HOUR, THE TAIL LIGHTS AND THE BOX LIGHTS WENT OFF. THE HEADLIGHTS STAYED ON, WHEN TURNED OFF, THEY WOULD COME ON AGAIN AND WOULD STAY ON FOR 10 MINUTES AND THE TAIL LIGHTS WOULD GO OFF AGAIN AND THE HEAD LIGHTS WOULD STAY ON. THE WINDSHIELD WIPERS WERE INTERMITTENT AND THE WASHER FLUID WOULD COME ON BY ITSELF. THE ELECTRIC DOOR LOCKS WERE INTERMITTENT. SEVERAL MECHANICS SUGGESTED THAT THE 15 WATT FUSES WOULD GET TOO HOT. THE REAR TRANSAXLE SEAL LEAKED. *SC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
WHEN DRIVING WITH THE LIGHTS ON, AFTER 15 MINUTES TO 1 HOUR, THE TAIL LIGHTS AND THE BOX LIGHTS WENT OFF. THE HEADLIGHTS STAYED ON, WHEN TURNED OFF, THEY WOULD COME ON AGAIN AND WOULD STAY ON FOR 10 MINUTES AND THE TAIL LIGHTS WOULD GO OFF AGAIN AND THE HEAD LIGHTS WOULD STAY ON. THE WINDSHIELD WIPERS WERE INTERMITTENT AND THE WASHER FLUID WOULD COME ON BY ITSELF. THE ELECTRIC DOOR LOCKS WERE INTERMITTENT. SEVERAL MECHANICS SUGGESTED THAT THE 15 WATT FUSES WOULD GET TOO HOT. THE REAR TRANSAXLE SEAL LEAKED. *SC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .