RoadVitals

2004 Sterling Hx

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jul 16, 2009
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest May 4, 2004
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2004 Sterling Hx, most frequently naming the brakes category. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
04V205000

POWER TRAIN:MANUAL TRANSMISSION

May 4, 2004
14,000 units potentially affected
The defect: ON CERTAIN TRUCKS EQUIPPED WITH MANUAL TRANSMISSION, THE TAPERED JOINT THAT ATTACHES THE SHIFTER TO THE TRANSMISSION MAY BECOME LOOSE MAKING IT DIFFICULT TO PUT THE TRANSMISSION INTO GEAR.
The risk: IF SHIFT LEVER DETACHMENT OCCURS, THA ABILITY RO ACCELERATE OT MAINTAIN SPEED WILL BE LOST, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL RE-SECURE THE SHIFT LEVER TO THE TRANSMISSION USING THREADLOCK AND RE-TORQUING THE FASTENING BOLT. OWNER NOTIFICATION BEGAN ON MAY 21, 2004. OWNERS SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.
FREIGHTLINER LLCManufacturer number FL-420View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Jul 16, 2009

I OWN 10 2004 STERLING TRACTORS. THE BRAKE PEDAL IS MOUNTED ON THE FLOOR. THE CONNECTING PARTS ARE MADE OF UNSIMILAR METALS AND AFTER A PERIOD OF TIME THE PARTS BIND UP MAKING THE PEDAL FREEZE, WHAT COULD CAUSE AN ACCIDENT. THANKS *TR

NHTSA ID
10276955
Incident
Jul 9, 2009
Mileage
45,000 mi

Compare model years

Complaint and recall counts across every year of this model

Sterling Hx by model year
YearComplaintsRecallsInvestigationsIssue Index
2004Viewing110—
2003010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.