2022 Subaru Ascent Owner Complaints

The front exhaust pipe on my 2022 Subaru Ascent cracked at approximately 77,800 miles. The component is available for inspection. Prior to diagnosis, I noticed a rattle/fluttering noise coming from the undercarriage during acceleration. The problem was confirmed by an authorized Subaru dealership. Subaru has issued TSB 09-106-23 acknowledging this is a known design defect affecting 2019-2023 Ascents, and has redesigned the part to correct the issue. Despite being within the 8 year/80,000 mile federal emissions warranty period, the dealership denied warranty coverage, claiming coverage only applies in California and Maryland. This is incorrect - the federal emissions warranty applies nationwide. The dealership quoted over $1,000 out of pocket for a known manufacturing defect on a 4 year old vehicle. The cracked exhaust pipe poses a safety risk as exhaust fumes can enter the vehicle cabin. I am requesting NHTSA to investigate whether Subaru is improperly denying federal emissions warranty claims on affected vehicles outside of California and Maryland.

NHTSA ID

11746584

Incident

May 10, 2026

The contact owns a 2022 Subaru Ascent. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. The vehicle experienced a loss of power steering assist, the speedometer was inoperable, and the transmission failed to shift into gear. The vehicle was taken to an independent mechanic, who inspected the brakes and reset the check engine warning light, but the failure persisted. The vehicle was then taken to the dealer, who determined that the rear radar sensor module beneath the rear bumper had corrosion from car wash or road salt. The dealer replaced the rear radar sensor module and sealed it with silicone. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 60,000.

NHTSA ID

11746149

Incident

Apr 21, 2026

Mileage

60,000 mi

Exhaust "Nut" mysteriously went missing, causing noises, and Subaru technician stated to replace exhaust if issues persist. Vehicle was under warranty, only been serviced by certified Subaru technicians, and multi-point inspections were allegedly performed during every service, however, the exhaust "nut" were somehow still went missing.

NHTSA ID

11738890

Incident

May 7, 2026

The front driver seat cushion/seat cover is deteriorating and ripping at the front portion of the seat. While driving, I can feel road vibration and impacts through the driver seat much more than normal, and the seat no longer feels properly cushioned or supported. I am concerned this affects the driver seating position, comfort, and ability to maintain proper control, and it creates a distraction while driving. The failed component is the front driver seat cushion/seat cover and it is available for inspection upon request. I have seen Subaru Service Bulletin 12-273-19 for earlier Ascent model years describing redesigned front seat cushion trim covers due to early wrinkling/durability concerns, and my vehicle appears to have a similar front seat cushion/cover failure. The problem has not yet been confirmed by a dealer or independent service center. The vehicle/component has not yet been inspected by the manufacturer, police, insurance, or others. There were no warning lamps or messages before the problem appeared. The first symptoms were increased road feel through the driver seat and visible deterioration/ripping of the seat cushion/cover. Cause is UNKNOWN.

NHTSA ID

11733857

Incident

Dec 2, 2024

The contact owns a 2022 Subaru Ascent. The contact stated that while operating the vehicle, there was a whining sound coming from the transmission, and the vehicle failed to properly accelerate. The vehicle was slowly driven to the local mechanic, who diagnosed the vehicle and determined that the transmission had failed and needed to be replaced. The transmission was replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 115,000. The VIN was not available.

NHTSA ID

11731928

Incident

Apr 1, 2026

Mileage

115,000 mi

My eyesight camera keeps failing, it just started like a week ago I had it scanned and it is saying there is an error with the eyesight camera, I have not had an issue with it until now.

NHTSA ID

11728873

Incident

Mar 30, 2026

Traveling back home from our vehicle downhill the vehicle started aggressively started to downshift that caused disengaging it was scary and almost wrecked into a tree. The car was very hot and smoking . We were stranded and afraid to move the car as we sat for over an hour and had to walk two miles in the dark to home with two children . We could not get tow truck or ride as we had no service.

NHTSA ID

11727258

Incident

Sep 9, 2025

While driving under normal road conditions at approximately 35mph, the side airbags in the vehicle deployed unexpectedly without any collision, impact, or apparent external cause. There were no warning lights, alerts, or prior indications of any system malfunction before the deployment. The sudden airbag deployment startled the driver and created an immediate safety risk, including potential loss of vehicle control and risk of injury to occupants. The vehicle had not struck anything, and there were no road hazards or events that would reasonably trigger airbag deployment. The vehicle has since been inspected by insurance representatives and a dealership, and repair estimates have been completed. At this time, the cause of the deployment remains UNKNOWN. This incident raises serious concerns about a potential defect in the airbag system or related sensors, as the airbags deployed without a triggering event.

NHTSA ID

11726475

Incident

Mar 18, 2026

2022 Subaru Ascent. Noticed progressive strong odor in the car. After rain had significant fluid accumulation in the front passenger ceiling, inside front passenger door (sloshing), and wet carpets on the floor on the passenger side. Serviced by Subaru dealer water specialist who reported (1) clogged moonroof drains and "popped off connector" leading to flooding of the entire front passenger ceiling; (2) detached vapor barrier in the passenger door allowing water to collect inside the door and drain into the car; (3) significant concern for mold based on the extent of damage and odor accumulating over time. Told by dealer the drains could be unclogged and they'd repair the popped off connection with a zip-tie fastener since it was not tight enough before, re-affix the vapor barrier in the door, but otherwise their expressed SAFETY concern related to the extent of suspected mold and the poor effects that would have on the health of us and our children. Told the mold was unlikely to fully remediate despite usual efforts, as it creates a fibrous web that is very difficult to ever fix, and the recommendation was that we probably not drive the car again. Told no water damage of any etiology is covered under any Subaru warranty. Dealer refused at first to give documentation about the service or recommendations. Later gave but left off mold documentation - we requested they add it back on, if we choose to sell or trade in the vehicle later we refuse to do so without the mold and associated health risks being public knowledge for a future owner of this vehicle. We also reported that our Subaru Eyesight (collision avoidance system) had been intermittently shorting out, online reports show this can be related to drain floods. No report/update thus far by Subaru on this, also not included in report. We filed a complaint with Subaru of America but have not been called back despite two weeks of repeated calls to them for an update.

NHTSA ID

11725797

Incident

Feb 20, 2026

The contact owns a 2022 Subaru Ascent. The contact stated that while driving 30 -35 MPH and depressing the brake pedal, there was an abnormal rumbling sound coming from the vehicle. The contact stated that the vehicle stopped and resumed driving repeatedly. The contact stated that the vehicle failed to respond as intended, causing the braking distance to be extended. There was no warning light illuminated. The contact was able to drive to the residence. The vehicle was taken to the local dealer, where an unknown diagnosis and repair were completed. Additionally, the contact stated that the same dealer had previously repaired the brakes under warranty. The manufacturer was contacted and advised the contact to retrieve the vehicle from the dealer even though the contact had safety concerns. The failure mileage was approximately 38,000. The VIN was not available.

NHTSA ID

11677586

Incident

Jul 24, 2025

Mileage

38,000 mi

The front panel of the moonroof cracked from the inside without any impact or clear cause. I brought the vehicle to my local Subaru dealer, Troncalli, for inspection, but they were unable to determine why it happened. I purchased this vehicle for my wife and kids, and now there’s a cracked piece of glass directly above their heads. After doing some research, I found that this appears to be a common issue, often attributed to temperature fluctuations or body flexing. It seems Subaru used the same thin glass on the moonroof panels as they do on their windshields, which seems to be the problem. The vehicle is only three years old, yet Subaru has declined to cover the damage. I am hesitant to pay out of pocket to replace the panel, knowing the issue still exists on newer models, including the 2025s. My concern is that even after repair, it could easily happen again.

NHTSA ID

11672190

Incident

Jun 18, 2025

camshaft carrier oil leakage need to be reseal. there was oil leakage at 36,000 miles and dealer fixed it under warranty. now at 80,000 it is doing it again.

NHTSA ID

11659057

Incident

Apr 16, 2025

Transmission slipping when vehicle is cold in the morning, got into a busy street and car wouldnt move due to transmission slipping and almost got into a collision due to transmission slipping and car not moving. I was able to recreate the problem the very next day. My driveway is at an incline, the only movement on car out of my driveway is due to gravity downhill on my driveway. Issue has been present since vehicle was purchased, dealer is never able to recreate the problem. I have a video of the car while transmission is slipping and not moving.

NHTSA ID

11646879

Incident

Mar 5, 2025

I hit a car that went through a red light. Despite hitting him squarely, and my front end bending, the airbags did not deploy

NHTSA ID

11645950

Incident

Feb 17, 2025

Were in a car accident of a speed of 32 MPH. Were told we would have to get rid of the carseat due to a hard wreck.

NHTSA ID

11642929

Incident

Feb 13, 2025

Air Bags did not deploy going at 32 MPH and during a head on front collision.

NHTSA ID

11642928

Incident

Feb 13, 2025

I was in a front end collision with a deer. Upon impact there was heavy damage to my front end and smoke coming from my engine bay. Within minutes a fire started and only a couple minutes later the entire car was engulfed. No airbags deployed during the accident, there was no collision detected by smartlink and I wasn't even notified of any issues by starlink until the car was completely burnt down and getting doused in water. It is the middle of winter and I couldn't begin to imagine how horrible that would've been had I needed to remove my 3 children from their car seats or if I would've smacked my head and passed out. I was very lucky to walk away unharmed, but many valuables were lost in my car from this.

NHTSA ID

11635099

Incident

Jan 9, 2025

At approximately 10000 miles the drive train (transmission) developed a shuddering while driving. This occurs at any speed but more frequently at 45-60 MPH. The frequency of this problem has increased with the vehicle which now has 45202 miles. It is now occurring periodically at acceleration from a complete stop. The problem has been reported to the dealer at every service. It was evaluated by the service department for a 4-day period in which they could not duplicate the problem. However, they only drove the vehicle 20.2 miles during this evaluation. It is unknown if this may lead to a safety issue, but it produces a very uncomfortable driving experience and distraction while driving. There is no warning lamp associated with this problem at this time.

NHTSA ID

11617218

Incident

Sep 30, 2024

Stopped car turned car off, smoke started to come from under the hood on right side. Turned car on and “low oil” came on, turned car off and exited car. The smell of oil was noted and a light white colored smoke was continuing to rise from under hood. Proceeded to call dealership for advice

NHTSA ID

11609222

Incident

Aug 8, 2024

2022 Subaru Ascent Limited complained about the tires and brakes to dealership during initial 6K service they said they are fine and sent me on my way. I have taking it in since on 2 or 3 other occasions and same thing. Nothings wrong they checked it drove it and its fine. My wife got rear ended nothing big just replaced the rear bumper and hitch at a certified Subaru collision center. they also did not look over the car since its new they also sent me on my way and I asked for an inspection nothing. I call the dealership a week ago to speak to the service manager so I can get the info for the extended warranty since I am having these issues and its close to 20K miles now and they have not done anything regarding the issue. Waited never sent the info and before I could take it to the dealer ship a few days later I had a blowout. I replaced the tire with the spare but the tire is bald and you cant see it its on the inside there patchy and the brake pads are to small they admitted that they are small for the car and rotors and they would not under a recall but a service bulletin cover the brake pads and resurface the rotors there warped and pulsing its not safe at all. The blow out happened on the sidewall where the bead is where the wheel is mounted just blew. The manager did not offer a vehicle and advised me they had none even with 4 kids I am willing to take any vehicle. I have not received the service and Subaru has not serviced my car as they should and they now claim they have no service records which I provided info and nothing. They want $160 for labor $140 for alignment and $1200 for tires. Its not my fault the service was not done and overlooked I have taken it to that dealership since I purchased it. Called Subaru of America they are dragging there feet the dealership has had my car on the donut since 7/17/24 still waiting on SOA I was told 2 business days and still nothing no vehicle had to get a rental. I do not want the car it is not safe. I almost died

NHTSA ID

11603540

Incident

Jul 17, 2024

While traveling from Texas to Washington state we noticed pulsating/vibrating/shaking front brakes as we were coming down 3 mountain passes. I felt the car was very unsafe as we were unable to brake normally and had many vehicles around us that had to go slower because of this issue. We brought our car in for inspection as soon as we arrived in the Seattle area. They said it was hot spots (warping of rotors). This should not be happening to a new car with 20k miles on it. They did replace our rotor, but upon reading forums online I noticed that there are many issues with the front brakes on my make of car. And the fix by Subaru is not always the same (some people had pads replaced as well, while others had thier rotors turned). According to one online chat they are on their 4th version of brakes. How do I know that I have the latest version so I don't have this issue again. I have tried to get ahold of Subaru directly but they seem reluctant to answer my questions. Hoping you all can help me with finding a solution to what Suabru is doing with this problem.

NHTSA ID

11601016

Incident

Jun 12, 2024

I bought the Vehicle new at Subaru of Bristol, TN. At around 23,000 miles it starting lurching forward while idling, jerking and hesitating when trying to accelerate, or not accelerating at all. It was so bad that at one point, I pulled out to pass and almost got rear ended by a semi because it simply wouldn't engage and accelerate. I took it to the Wallace Subaru dealership on [XXX] at 25,578 miles. They drove the vehicle and did a software update and claimed it was fixed. It seemed ok for a couple of days and then started having the same issues again. I took it back to Wallace on [XXX] at 27,248 miles and also engaged Subaru of America. They had the vehicle until [XXX] during which time they replaced the transmission. It seemed ok for a few days and started doing the same thing again. I took it back to the dealership on [XXX] at 29,449. They performed no service because they claimed they couldn't replicate the issue. This past weekend, I almost had another wreck trying to merge from the on-ramp onto the interstate because the car literally just stopped accelerating and jerked for several seconds before engaging again. Cars were literally slamming brakes behind me to keep from hitting me. This car is unsafe to drive and it's either going cause me harm or someone else because Subaru, despite knowing this is a known issue with this model and certainly with this particular car, seems like they need me to have a wreck before they will continue servicing the vehicle and finding and fixing the issue. They need to buy it back for at least what I owe. I certainly don't want to trade it for another Subaru. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11578417

Incident

Jan 2, 2024

In span of little over a year i have replaced the windshield once and had a repair twice. Insurance already went up due to the claims. Windshield cracks fast and easily!

NHTSA ID

11575451

Incident

Oct 13, 2022

Ascent randomly hesitates when pulling out into traffic.. both at slow speeds and when attempting to pass on interstate.. has been at dealer service numerous times regarding this , it periodically 'walking' when parked and ranfom inability to get hatch to work. Is currently at a different dealer service as previous dealer was unable to replicate and unwilling to keep vehicle for more than the hour or 2 of service appt. Prev dealer did replace hatch motor over a year ago..but still works randomly..their fix for this is to manually reset everytime.. as for ' walking ' when parked, my ascent will very slowly move 6 to 8 feet when parked..dealer 'fix' is to only park with parking brake on. Hesitation issue is now worse since prev dealer did 'system update'.. now rpm drop to 1000 or lower, then after 3 or 4 seconds, car revs to 3 or 4 k & takes off..during the 3 or 4 seconds of hesitation, I am literally sitting in the middle of the road as the car initially starts to move forward, then literally just sits there until it revs up and takes off. This is random, so no way to record..and no rhym or reason to know when it's going to happen. Last week it nearly got me t boned by an 18 wheeler when I pulled out across 4 lanes after getting fuel. Have contacted Subaru of America requesting their help but have gotten no reply despite my 7 voicemail left for the assigned rep. My car is a 22 ascent touring with 17k miles..has been at same dealer repeatedly for same issues and their repeated reply us "unable to duplicate, so no issue.".. I am on Subaru Ascent page on FB.. There are numerous people complaining of same nasty hesitation issue with no resolution from their dealer service. I bought this car with a 10 yr 100k warranty..fortunately I have not been financially responsible for the numerous service calls, but I am seriously concerned with being a statistic..my car is listed as one of the top 10 safest in a crash, but I don't like feeling like a ' test dummy'

NHTSA ID

11575036

Incident

Feb 26, 2024

Windshield started cracking after a minor pebble strike near the bottom center of the windshield. Crack has doubled in size in less than 10 minutes and continues to grow.

NHTSA ID

11573842

Incident

Feb 25, 2024