Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
26
Latest Jan 12, 2023
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
10%
of 262 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
11
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
5
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2010 Subaru Forester submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 26 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
The 25 most recent of 26, in the owner's own words
The contact owns a 2010 Subaru Forester. The contact stated that while reversing out of a garage parking space, the vehicle suddenly experienced unintended acceleration causing the driver to lose control of the vehicle and crash into several other parked vehicles before coming to a stop. During the incident, the driver sustained a mild concussion which did not require medical attention. A police report was filed and the vehicle was towed to the local collision center. The contact was unsure if the failure occurred while in the reverse or drive position. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 140,000.
NHTSA ID
11501412
Incident
Jan 11, 2023
Mileage
140,000 mi
Driver assistanceElectricalPowertrain (other)
Filed Nov 1, 2021
The contact owns a 2010 Subaru Forester. The contact stated that as she attempted to park her vehicle, the vehicle independently accelerated forward at a high rate of speed without warning. The contact stated that the vehicle stopped on its own before hitting another vehicle. The contact was able to drive the vehicle home but had not driven the vehicle since the failure. The contact called the manufacturer and they informed her to tow the vehicle to a dealer for an inspection. The vehicle was towed to the dealer where it remained in their possession and was not yet diagnosed. The vehicle was not repaired. The failure mileage was approximately 73,000.
NHTSA ID
11438915
Incident
Oct 23, 2021
Mileage
73,000 mi
Driver assistance
Filed Dec 1, 2020
Crash reported1 injury reported
MY 2010 SUBARU FORESTER SUDDENLY ACCELERATED IN REVERSE FOR THE 3RD TIME. THIS LAST TIME IT HIT ANOTHER VEHICLE DAMAGING IT AND KNOCKED DOWN A PERSON THAT REQUIRED EVALUATION AT THE ER. I WAS IN A CHURCH PARKING LOT THIS LAST TIME. I DO NOT HAVE ANY PICTURES AS I WAS CONCERNED ABOUT THE PERSON HIT.
NHTSA ID
11377399
Incident
Nov 25, 2020
Mileage
95,000 mi
Driver assistanceElectrical
Filed Mar 4, 2020
AT HIGHWAY SPEED ABOVE 60 MPH SUDDENLY SEVERAL DASH WARNING LIGHTS ILLUMINATE. TRACTION CONTROL, CRUISE, TRANSMISSION OVERHEAT, CHECK ENGINE ALL BECAME ILLUMINATED. NO AFFECTS TO THE OPERATION OF THE VEHICLE. DISCONNECT THE BATTERY OVERNIGHT RESOLVES THE PROBLEM FOR A DAY OR TWO. SITUATION REPEATS ON DRY OR WET ROADWAYS FOR NO APPARENT REASON. ONLINE GOOGLE-YAHOO CHAT ROOMS HAS HUNDREDS OF SIMILAR ISSUES DISCUSSED WITH NO FIXES FROM DEALER OR CORPORATE SUBARU. ITS A BIT UNNERVING WHEN AT HIGHWAY SPEED ALL OR MOST OF THE WARNING LIGHTS ILLUMINATE. ANY ASSISTANCE IS MOST APPRECIATED.
NHTSA ID
11316006
Incident
Feb 10, 2020
Mileage
208,000 mi
Driver assistance
Filed Jul 3, 2018
Crash reported
TL* THE CONTACT OWNS A 2010 SUBARU FORESTER. WHILE ATTEMPTING TO PARK THE VEHICLE AT A LOW SPEED WITH THE BRAKE PEDAL SLIGHTLY DEPRESSED, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO AN ELECTRICAL JUNCTION BOX. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA ID
11105343
Incident
Jun 29, 2018
Mileage
60,000 mi
BrakesDriver assistance
Filed Apr 27, 2018
Crash reported1 injury reported
WHILE BACKING SLOWLY INTO A PARKING SPACE (2-3 MPH) IN MY APARTMENT PARKING LOT. CAR ACCELERATED RAPIDLY OUT OF CONTROL. BRAKES FAILED. CAR ACCELERATED FTOM 3MP TO 20-35 MPH JUMPED A CURB AND HIT CAR PARKED IN STREET (IMPACT SO HIGH THAT THE CAR ENDED UP IN THE MIDDLE OF THE STREET). IMPACT WAS THE ONLY THING THAT STOPPED THE CAR.
NHTSA ID
11090383
Incident
Apr 13, 2018
Mileage
72,000 mi
Driver assistanceEngine
Filed Nov 1, 2017
DASHBOARD WARNING LIGHTS (TRACTION CONTROL, CRUISE CONTROL AND ENGINE LIGHT) ARE LIT BECAUSE OF A PROBLEM WITH THE CATALYTIC CONVERTER. IT IS VERY COSTLY TO FIX THE CATALYTIC CONVERTER. BECAUSE WE CANNOT AFFORD TO FIX THE CATALYTIC CONVERTER, WE ARE LEFT WITH NO TRACTION CONTROL OR CRUISE CONTROL. ALSO, IF SOMETHING HORRIBLE HAPPENS TO THE CAR, WE WILL NOT BE WARNED ABOUT IT SINCE THE ENGINE LIGHT IS ON FOR THE CATALYTIC CONVERTER. I AM NOT ALONE. SO MANY PEOPLE HAVE THE SAME PROBLEM - JUST LOOK AT THE HUNDREDS AND HUNDREDS OF PEOPLE ON THE ONLINE SUBARU FORUM. THIS IS TOTALLY UNACCEPTABLE. WHEN SO MANY PEOPLE ARE HAVING THE SAME PROBLEM THROUGH NO FAULT OF THEIR OWN, THEN IT IS THE MANUFACTURER'S RESPONSIBILITY TO SOLVE THE PROBLEM. I AM REQUESTING FOR THIS PROBLEM TO BE ADDRESSED IN A RECALL OF THE CATALYTIC CONVERTER FOR THE 2010 SUBARU FORESTER.
NHTSA ID
11042160
Incident
Sep 20, 2015
Mileage
138,900 mi
Driver assistanceEngineFuel system
Filed Jan 4, 2017
HELLO- I AM EXPERIENCING CONTINUED ISSUES AFTER RECALL: 16V-738. I BEGAN ATTEMPTING TO RESOLVE THIS ISSUE IN SEPTEMBER OF 2016. THE ISSUE IMPACTS THE SECONDARY AIR SYSTEM AND MY VEHICLE WOULD NOT PASS CA SMOG. I HAVE TO HAVE A PASSING SMOG TO RENEW MY CA REGISTRATION. I FAILED SMOG AND SENT THE VEHICLE TO MY MECHANIC. MY MECHANIC PERFORMED DIAGNOSIS AND DETERMINED STORED P2441 AND P2443 CODES (SECONDARY AIR VALVES OPEN). AROUND THE SAME TIME, OCTOBER 2016, SUBARU RELEASED RECALL: 16V-738. THIS ADDRESSES A SINGLE RELAY IN THE SECONDARY AIR SERIES. I PROCEEDED TO SCHEDULE AND TAKE MY VEHICLE INTO RANCHO GRANDE SUBARU IN SAN LUIS OBISPO. I ALSO OPENED A CLAIM WITH SUBARU CORPORATE CUSTOMER SUPPORT SR #:1-19856672948). SUBARU BEGAN WORKING ON MY VEHICLE MID OCTOBER 2016 AND PLACED ME IN A RENTAL SUV. I DID NOT RECEIVE ANY COMMUNICATION FROM SUBARU, SO I FOLLOWED UP. THE TECH INFORMED ME THE VEHICLE IS READY TO BE PICKED UP MID NOVEMBER. I VISITED, PICKED UP THE VEHICLE, DROVE IT 3 MILES AND HEARD A LOUD SCREECH FROM THE SECONDARY AIR PUMP. I RETURNED THE VEHICLE, INFORMED THE TECH AND HE RUDELY RESPONDED "WAS THAT NOISE HAPPENING WHEN YOU DROPPED IT OFF". NO, I RESPONDED AND THEY RESISTED PLACING ME IN A RENTAL FOR ANOTHER 3 WEEKS. LATE DECEMBER, I FOLLOWED UP ONCE AGAIN DUE TO LACK OF COMMUNICATION AND THE VEHICLE WAS READY 3 DAYS LATER. I DROVE THE VEHICLE 200 MILES AND NOW THE SAME CHECK ENGINE LIGHT IS ON, TRACTION CONTROL LIGHT IS FLASHING AND VEHICLE INTERMITTENTLY ACCELERATED. I CHECKED THE CODES AND THE SAME CODES REMAIN. I FEEL THE SCOPE OF COMPONENTS REQUIRES ALL COMPONENTS IN THE SECONDARY AIR SYSTEM TO BE REPLACED. THE FAULTY RELAY WAS ON THE ON POSITION AND HAS EXHAUSTED ALL THE COMPONENTS IN THE SERIES. THIS IS A NATION WIDE ISSUE DO HTTP://WWW.SUBARUFORESTER.ORG/VBULLETIN/F87/SECONDARY-AIR-VALVES-P2443-P2441-63347/. T
NHTSA ID
10939754
Incident
Jan 2, 2017
Mileage
17,000 mi
Driver assistance
Filed Jul 1, 2016
Crash reported
WHILE PARKING MY 2010 SUBARU FORESTER SUDDENLY ACCELERATED CAUSING IT TO JUMP OVER A CURB SIDESWIPING A HEDGE JUMPING ANOTHER CURB THEN HITTING A LARGE RAM 150 TRUCK. THE WHOLE TIME I WAS STANDING ON THE BRAKES TRYING TO AVOID PARKED CARS. UPON IMPACT THE ENGINE WAS STILL RUNNING AT HIGH RPM'S. AFTER SHUTTING IT OFF I LOOKED TO SEE IF THE MATS WERE THE CAUSE AND THEY WERE NOT. COULD NOT DETERMINE WHAT THE CAUSE OF ACCELERATION. THERE WAS OVER $12.000 DAMAGE TO THE FORESTER.
NHTSA ID
10882115
Incident
Jun 27, 2016
Mileage
80,000 mi
Driver assistance
Filed Sep 19, 2015
Crash reported1 injury reported
A FAMILY MEMBER WAS RE-PARKING OUR CAR NEXT TO THE HOUSE. SHE PUT THE CAR IN REVERSE, PRESSED THE ACCELERATOR LIGHTLY, AND THE CAR SUDDENLY LURCHED BACKWARDS AND KEPT GOING EVEN AFTER SHE TOOK HER FOOT OFF THE ACCELERATOR, AND HIT THE HOUSE, CAUSING DAMAGE TO BOTH THE CAR AND THE HOUSE (AND CAUSING MY DAUGHTER A CONCUSSION). EARLIER, MY SON HAD A SIMILAR EXPERIENCE WITH THE SAME CAR. HE HAD THE CAR IN REVERSE, LIGHTLY TAPPED THE ACCELERATOR, THE CAR JOLTED BACKWARD BUT HE DID NOT HIT ANYTHING BECAUSE HE WAS NOT CLOSE TO ANY OBJECTS OR STRUCTURES.
NHTSA ID
10765281
Incident
Sep 13, 2015
Mileage
90,000 mi
Driver assistance
Filed Jan 30, 2015
TL*THE CONTACT OWNS A 2010 SUBARU FORESTER. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE ENGINE RPM'S INCREASED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50. THE VIN WAS UNAVAILABLE.
NHTSA ID
10679936
Incident
Jan 28, 2010
Mileage
50 mi
Driver assistanceEngine
Filed Jul 9, 2014
WHILE IN MY DRIVEWAY, I STARTED THE ENGINE, STEPPED ON THE BRAKE, PUT THE VEHICLE IN DRIVE AND IT ACCELERATED. I SWERVED TO MISS A TRAILER PARKED IN FRONT OF ME, PUSHED HARDER ON THE BRAKE, THE VEHICLE STOPPED, THE ENGINE RACED FOR A FEW SECONDS AND THEN IDLED NORMALLY. I GOT OUT, LOOKED AT THE FLOOR MAT AND IT WASN'T TOUCHING THE ACCELERATOR. IT HASN'T HAPPENED SINCE, BUT THE CAR DOESN'T GET DRIVEN MUCH. *TR
NHTSA ID
10609402
Incident
Jul 7, 2014
Mileage
68,800 mi
Driver assistance
Filed May 14, 2014
Crash reported
TL* THE CONTACT OWNS A 2010 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING SLOWLY IN REVERSE, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO A RESIDENTIAL HOME. A POLICE REPORT WAS FILED BUT THERE WERE NO INJURIES. THE FAILURE WAS NOT DIAGNOSED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 50,000.
NHTSA ID
10588338
Incident
May 11, 2014
Mileage
50,000 mi
BrakesDriver assistance
Filed Apr 4, 2014
AT 40 MPH FRONT LEFT BRAKES " SELF-APPLIED" AT MAXIMUM FORCE. ABS PREVENTED COMPLETE SKIDDING OF THE TIRE, SO NO FLAT SPOT ON TIRE. THE VEHICLE LURCHED INTO A " NOSEDIVE" ONTO THE LEFT FRONT WHEEL. AFTER INCIDENT STEERING WHEEL COCKED TO LEFT AT ABOUT THE "10:00" POSITION. FLATBED TO DEALER. DEALER SHOWED ME BENT TIE ROD END, ANTI SWAY BAR AND LOWER CONTROL ARM. VEHICLE 100% FINE BEFORE INCIDENT. I BELIEVE THE SUDDEN VIOLENT WEIGHT TRANSFER ONTO FRONT LEFT CAUSED DAMAGES. DEALER UNABLE TO ROAD TEST CAR WITH BENT COMPONENTS. PARTS ON ORDER TO DEALER. WILL ROAD TEST AFTER REPAIRS GOT CASE # FROM SUBARU OF AMERICA. WAITING TO HEAR FROM THEM. *TR
NHTSA ID
10577414
Incident
Apr 2, 2014
Mileage
44,000 mi
BrakesDriver assistanceEngine
Filed Dec 10, 2013
Crash reported
SUDDEN ACCELERATION FROM FULL STOP. THE VEHICLE HAD EXHIBITED SUDDEN ACCELERATION 3 WEEKS PRIOR BUT THE DEALER DID NOT FIND ANY PROBLEM. FROM A FULL STOP, THE VEHICLE WAS PLACED INTO REVERSE AT WHICH TIME THE ENGINE REVVED TO FULL THROTTLE, OVERRIDING THE BRAKES, RESULTING IN THE VEHICLE BACKING UNCONTROLLABLY AND STOPPING ON TOP OF A BOULDER WITH THE BACK WHEELS OFF THE GROUND APPROXIMATELY 4 FEET. THE INCIDENT WAS WITNESSED BY A BYSTANDER. THE VEHICLE UNDERCARRIAGE SEVERELY DAMAGED AND NOT DRIVE-ABLE. PHOTOS AND A POLICE REPORT WERE SUBMITTED. *TR
NHTSA ID
10555497
Incident
Dec 8, 2013
Mileage
41,000 mi
Driver assistanceEngine
Filed Dec 10, 2013
SUDDEN ACCELERATION INCIDENT. PARKED AT THE COUNTY RECYCLING CENTER, WHEN PLACED INTO DRIVE (FULL BRAKE PRESSURE REQUIRED TO SHIFT OUT OF PARK), THE ENGINE ACCELERATED TO MAXIMUM POWER CAUSING THE CAR TO DRIVE AWAY UNCONTROLLABLY AND OVERRIDING THE PREVIOUSLY APPLIED BRAKE. IMMEDIATELY SHIFTING TO NEUTRAL, THE CAR WAS BROUGHT UNDER CONTROL AND THEN FUNCTIONED NORMALLY. DRIVER AND PASSENGER WERE WITNESSES AND UNHARMED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. NO CAUSE WAS FOUND. *TR
NHTSA ID
10555492
Incident
Nov 18, 2013
Mileage
40,430 mi
AirbagsDriver assistance
Filed Feb 19, 2013
Crash reported
TL* THE CONTACT OWNS A 2010 SUBARU FORESTER. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, IT ERRONEOUSLY ACCELERATED WHILE STILL IN PARK. THE VEHICLE THEN CRASHED INTO A BUILDING. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000.
NHTSA ID
10499326
Incident
Feb 4, 2013
Mileage
22,000 mi
Driver assistance
Filed Jul 10, 2011
THE VEHICLE IS A 2010 SUBARU FORESTER. WHEN THE CAR WAS PUT IN REVERSE TO BACK INTO A PARKING SPACE AND THE GAS PEDAL WAS PRESSED THE CAR ACCELERATED AS IF THE GAS PEDAL HAD BEEN FLOORED. THE BRAKES WERE SLAMMED ON AND NO DAMAGE WAS DONE. THIS IS THE SECOND TIME THIS HAS HAPPENED WITH THIS VEHICLE. THE FLOOR MAT WAS IN THE NORMAL POSITION AND WAS NOT INVOLVED. I WAS DRIVING THE CAR. THIS SAME THING HAPPENED WITH MY WIFE DRIVING THE CAR ON 12/10/2010. SEE ID# 10370392. *TR
NHTSA ID
10411644
Incident
Jul 2, 2011
Mileage
23,400 mi
Driver assistance
Filed Mar 7, 2011
TL* THE CONTACT OWNS A 2010 SUBARU FORESTER. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WITH THE CRUISE CONTROL ACTIVATED, A RAPID INCREASE IN SPEED OCCURRED AND VEHICLE FAILED TO SLOW DOWN. THE EMERGENCY BRAKE WAS ENGAGED AND THE ENGINE WAS TURNED OFF TO STOP THE VEHICLE. THE CONTACT RESTARTED THE ENGINE AND RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE FAILURE MILEAGE WAS 38,000 UPDATED 03/31/11*LJ THE CONSUMER WAS ABLE TO TURN OFF THE IGNITION AND USED THE EMERGENCY BRAKE TO STOP THE VEHICLE. UPDATED 04/28/11
NHTSA ID
10386669
Incident
Feb 28, 2011
Mileage
38,000 mi
Driver assistanceEngine
Filed Feb 25, 2011
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2010 SUBARU FORESTER. THE CONTACT SHIFTED INTO REVERSE AND THE VEHICLE ABNORMALLY ACCELERATED BACKWARD, CRASHING INTO A BUILDING. A POLICE REPORT WAS FILED AND A BYSTANDER WAS REPORTED AS INJURED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE BODY DAMAGE WAS REPAIRED. APPROXIMATELY ONE MONTH LATER THE FAILURE RECURRED, AGAIN UPON SHIFTING THE VEHICLE INTO REVERSE. THE VEHICLE CONTINUED TO ACCELERATE BACKWARD UNTIL HEAVY PRESSURE WAS APPLIED TO THE BRAKE PEDAL AND THE IGNITION WAS TURNED OFF. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED BECAUSE THE AUTHORIZED DEALER REFUSED TO EXAMINE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THERE WERE NO FLOOR MATS PRESENT IN THE VEHICLE DURING EITHER FAILURE. THE FAILURE MILEAGE WAS 5,800 AND THE CURRENT MILEAGE WAS 5,900. UPDATED 06/06/11 *BF THE CONSUMER STATED THE DEALER NOTIFIED HER TO COME IN TO HAVE THE ECM REPROGRAMMED#WVU31. UPDATED 09/23/11 UPDATED 01/13/2012 *LN *TR
NHTSA ID
10384455
Incident
Feb 19, 2011
Mileage
5,800 mi
Driver assistance
Filed Jan 25, 2011
TL* THE CONTACT OWNS A 2010 SUBARU FORESTER. THE CONTACT WAS DRIVING 5 MPH AND ATTEMPTING TO ACCELERATE WHEN THE VEHICLE WOULD EITHER NOT RESPOND OR WOULD ABNORMALLY ACCELERATE AT A RAPID PACE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED VIA MAIL BUT HAD NOT YET RESPONDED TO THE CONTACT. THE FAILURE MILEAGE WAS 15,000. UPDATED 05/13/11 *BF UPDATED 12/30/11 *CN
NHTSA ID
10378667
Incident
Mar 3, 2010
Mileage
15,000 mi
Driver assistanceFuel system
Filed Dec 13, 2010
Crash reported
THE VEHICLE IS A 2010 SUBARU FORESTER. WHEN STEPPING ON THE GAS PEDAL TO BACK UP, THE CAR ACCELERATED AS IF THE ACCELERATOR HAD BEEN FLOORED. THE CAR SHOT UP A SNOW BANK AND RESTED ON A GUARD RAIL STILL RUNNING FAST. THE CAR WAS TURNED OFF AND THE WINTER MAT THAT CAME WITH THE CAR WAS ON THE LOWER PART OF THE ACCELERATOR. WE DO NOT KNOW IF THE MAT CAUSED THE RAPID ACCELERATION OR THERE WAS A MALFUNCTION WITH THE CAR. IF THIS HAD HAPPENED IN A BUSY PARKING LOT SOMEONE COULD HAVE BEEN KILLED. THE MAT HAS BEEN REMOVED FROM THE CAR. THERE WAS DAMAGE TO THE UNDER SIDE OF THE CAR AND FENDER. *TR
NHTSA ID
10370392
Incident
Dec 10, 2010
Mileage
15,000 mi
BrakesDriver assistance
Filed Nov 26, 2010
WE EXPERIENCED BRAKE FAILURE TWICE ON A TRIP 11/4/10 - 11/6/10. THE FIRST INCIDENT OCCURRED ON 11/4 WHILE USING CRUISE CONTROL. TO SLOW FOR A VEHICLE IN FRONT OF US, I HIT THE BRAKE PEDAL. THE BRAKES WERE NOT RESPONSIVE AND THE CRUISE CONTROL REMAINED ACTIVE. PUMPING THE BRAKE PEDAL IN A FEW SECONDS DEACTIVATED THE CRUISE CONTROL AND THE BRAKES RETURNED. THIS OCCURRED WITH A NOTICEABLE JERK. THE SECOND INCIDENT OCCURRED 11/6 WHILE ON HEADING EAST ON RT 30 COMING DOWN SIDLING HILL. THE CRUISE CONTROL WAS NOT IN USE. WHILE ATTEMPTING TO BRAKE TO REDUCE SPEED GOING DOWN THE HILL, THE BRAKES COMPLETELY FAILED. REPEATED ATTEMPTS TO USE THE BRAKE PEDAL FAILED TO PROVIDE ANY BRAKING. I USED THE PARKING BRAKE TO SLOW US DOWN; HOWEVER, THE PARKING BRAKE DID NOT SEEM VERY EFFECTIVE. IT TOOK A CONSIDERABLE DISTANCE TO COME TO A STOP. I PROCEEDED DOWN THE HILL IN A LOWER GEAR AND AT SOME POINT THE BRAKES RETURNED TO USE. THERE DOES NOT APPEAR TO BE ANY REASON AS TO WHY THEY FAILED OR HOW OR WHY THEY RETURNED. THE CAR HAS OVER 20,000 MILES ON IT AND THIS WAS THE FIRST INCIDENT OF BRAKE FAILURE; ALTHOUGH THE SITUATION WITH THE CRUISE NOT DEACTIVATING HAD OCCURRED ONCE BEFORE. THE CAR WAS TAKEN TO THE DEALER ON 11/7. THE DEALER CHECKED BOTH THE CRUISE AND THE BRAKING SYSTEM AND FOUND NO PROBLEMS. THE DEALER REPORTED CONSULTING WITH SUBARU ON THE PROBLEM AS WELL. ON 11/12 AT THE SUGGESTION OF THE DEALER, I CONTACTED SUBARU CUSTOMER SERVICE (REF#1-1157948155). SUBARU'S FOLLOW UP WAS THAT THE CAR WAS CHECKED AND FOUND TO BE OK AND WE SHOULD DRIVE IT AND SEE IF IT HAPPENS AGAIN. THIS WAS NOT ACCEPTABLE AND WE OPTED FOR A REPLACEMENT VEHICLE AT CONSIDERABLE OUT OF POCKET EXPENSE. THIS VEHICLE SHOULD NOT BE SOLD TO SOMEONE ELSE. IT SHOULD BE RETURNED TO SUBARU TO DETERMINE WHAT CAUSED THE FAILURES DESCRIBED. *TR
NHTSA ID
10367872
Incident
Nov 6, 2010
Mileage
21,797 mi
Driver assistance
Filed Aug 20, 2010
TL* THE CONTACT OWNS A 2010 SUBARU FORESTER. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE ABNORMALLY ACCELERATED AND BEGAN INDEPENDENTLY SHIFTING GEARS. THE FAILURE WOULD OCCUR INTERMITTENTLY WHEN DRIVING AT 35 MPH OR LESS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FIVE TIMES BUT THE DEALER COULD NOT DUPLICATE OR LOCATE THE FAILURE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS AWAITING A RESPONSE FOR A REQUEST FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 15,000.
NHTSA ID
10350755
Incident
Mar 15, 2010
Mileage
6,000 mi
Driver assistance
Filed Feb 3, 2010
TL* THE CONTACT OWNS A 2010 SUBARU FORESTER. WHILE THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN. THE CONTACT WAS UNABLE TO STOP THE VEHICLE CAUSING THE VEHICLE TO TRAVEL THROUGH AN INTERSECTION AND TWO RESIDENTIAL BACKYARDS BEFORE TRAVELING OVER A THICK PATCH OF SNOW WHICH STOPPED THE VEHICLE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 4500.
NHTSA ID
10304306
Incident
Feb 2, 2010
Mileage
4,500 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own