2018 Subaru Forester Driver assistance Problems

Blind Spot Detection goes on an off. Safety is impacted by the system going on and off. Took care to Subaru dealership

NHTSA ID

11627979

Incident

Jul 18, 2024

Starting up the car in the morning after a long day stuck in traffic (over 100 degree F weather), moved about 5 feet then the eyesight system stopped working, rear braking stopped, and power steering gave out - the car started and the engine ran normally. The car was abandoned as unsafe until diagnostics could be performed and a different car was used to get around . That evening the car started up fine, also the next morning to reproduce conditions. Tested the battery, which showed "good" (93% charge/40%healthy). I suspect that, in the morning the A/C, headlights, radio, backup lights, etc... put a large draw on the electrical system resulting in a system wide shutdown of adaptive features - However loss of power steering is insane and can easily result in death if it happens while driving especially while making a turn if the driver is not prepared/strong enough to force it. The linking of non-critical system to help the driver to an essential system is just asking for trouble.

NHTSA ID

11599518

Incident

Jul 5, 2024

Component: EyeSight Camera motherboard failure due to cold weather (Code B28B3). Possibly an improper conformal coating that is susceptible to cracking or building moisture which then freezes and cracks components of the camera system. Safety Concern: It appears this is common in Subaru EyeSight systems for all models years 2017-2019. A local mechanic shop (Fairbanks, AK) has seen these systems fail repeatedly in our winter climate. I find this concerning that the system that has the ability to control steering and breaking is susceptible to what we consider normal winter climates. Subaru has been vague on the cause of this issue. Reproduced: Yes, this is known and not uncommon per the Subaru Dealer Service Center and an independent local shop. Inspected: Yes the vehicle has been inspected by Kendall Subaru of Fairbanks AK. Warning Lights: No warning before failure. Currently the display shows "EyeSight" in bold indicating the EyeSight system is non functional.

NHTSA ID

11581380

Incident

Feb 4, 2024

After ice storm and after car was cleaned of any ice, The emergency braking appeared to be confused by the ice on the road. I decided to not go forward once I was on the street as it seemed to slick and tried to back up to my house to get into my driveway which is on a slope. In reverse, the brakes kept slamming on after a foot or two and I would lose momentum and slide forward. I ended up having to drive forward around the block forward to get back to my house. The eyesight system seems to get confused very easily when there are icy reflections or snow on the road.

NHTSA ID

11578805

Incident

Jan 17, 2024

Twice in the last 4 months, after turning into a parking place and accelerating gently to pull forward into the space, the car surged forward much more than it should have given my light acceleration. The first time this happened I slammed into a split rail fence which broke, damaging the vehicle. The fence parts went over a restraining wall and damaged a house. I was able to stop the car but it came very close to going over the 6 foot restraining wall, which might very well have killed me. It happened again today in a different location but similar circumstance and no damage was done because I was able to stop before it hit the house. The car surged on its own. I had the damage to the car fixed, but the problem has not been confirmed by a service center. The damage was inspected by my insurance company and repaired by an auto body shop. My insurance rates will be increased because of the incident. There were no warning lights, messages or other symptoms prior to the episodes.

NHTSA ID

11558442

Incident

Aug 28, 2023

While reversing out from a drive way and turning to get into the lane the cars velocity massively increased from no throttle coasting to approximately 20 mph. Panic braking and enough space due to it being a cul-de-sac saved us, but we were launched forward in our seats and slammed back during breaking. we were very fortunate not to have anyone or anything behind us as we nearly went over a curb and into a lawn. A very scary experience that has cast doubt onto this vehicles driving suitability.

NHTSA ID

11524107

Incident

May 27, 2023

Steering wheel locking intermittently, without warning. white car symbol appears between lanes, followed by green car symbol as the wheel locks. Took the car to Liberty Subaru, my dealer, Emerson, NJ. First two times garage unable to replicate the problem, no repairs done. Third time this happened to me, the car started rocking from side to side on the road as the wheel remained locked, terrifying. I called the dealer, they told me to turn off the safety system (lane assist) which I did. Back to the same garage, same outcome. Could not replicate the problem. 4th time this happened to me, I had not reset the lane assist and the same warning symbols appeared as the wheel locked. Back to garage, told me they were not going to give me a loaner car as they cannot replicate the problem. Reported to Subaru of America, no response to first email. Second email acknowledged receipt and gave me a case number: Case# 230306-0200125. Car remains at Liberty Subaru, it is dangerous to drive. I will end up in an accident as I cannot control the car when the wheel is locked, and I will endanger others on the road at the same time. Dates are approx, occurred 4 different days over two weeks approx. Speed ranged from 41 miles per hour to 60 miles per hour when it occurred,

NHTSA ID

11510900

Incident

Feb 10, 2023

I was the first car stopped at a red light of an intersection coming off the freeway, in far right lane. When the light turned green, as I released my foot off the brake and not even stepping on the gas the RPM surged with full force accelerating without my foot on the gas. I stepped on the brake but it would not engage - it locked. The steering wheel locked and only had minimal movement, as much movement as you would get in a parked position. There was no way to stop the car. Given the lane position and obstructions ahead (freeway on ramp), the car ran over a median and scraped along side the curb and on top to damage the front passenger wheel enough for it to pop. Only when the wheel broke did the car’s brake re-engage and I was able to put it into park. The vehicle has not yet been inspected and is available in my driveway for inspection. There was no warning or indicators leading up to this. In fact, the vehicle had just been inspected for an oil change at the dealership three weeks prior. This accident would have caused a fatality, mine, if not many others if there had been cars ahead of me or cars had been in the intersection or if the wheel did not break in time before merging with the freeway traffic. I am fearful to drive this car again. There were absolutely NO indicators leading up to this or right before it happened. The car simply took over and there was no control of it.

NHTSA ID

11504015

Incident

Jan 21, 2023

I took our 2018 Subaru Forester through a car wash. The usual washing procedure went just fine with me in the car idling in neutral as it went through. When it came to the end of the wash cycle, I coasted out and then shifted into drive. Instantly the car surged forward at an alarming speed and I could not stop it. The car crossed a busy street. I fortunately did not collide with cars. The car continued into a field next to a Ford dealer’s lot at a high speed and I was unable to stop it. I managed to swerve right to avoid crashing into the cars parked on the Ford lot. This sent the car back toward the road. Fortunately I hit a lone fire hydrant along the road, shearing the hydrant completely off. The hydrant was dragged along under the front left tire until it hit the curb stopping the car. The air bag did not deploy and I was not injured. This all occurred in a matter of seconds.

NHTSA ID

11456421

Incident

Mar 8, 2022

The contact owns a 2018 Subaru Forester. The contact stated while driving approximately 2 MPH while pulling into a parking spot, the vehicle lurched forward. The contact stated that she heard the engine revving but did not notice any warning lights. The contact had not taken the vehicle to the local dealer. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 19,000.

NHTSA ID

11455220

Incident

Feb 27, 2022

Mileage

19,000 mi

Unknown system that failed but vehicle equiped with EyeSight and all of Subaru safety features. Air bag did not deploy. Pulling into curbed parking space at city park. Speed <10 mph while in parking lot. Applied brake while pulling in space to park and car accelerated jumping the curb. The car was out of control and luckily heading into the woods. Tried to apply brake again but car kept accelerating. Car went approximately 10-12 feet and crashed into a tree. I suffered only stiffness and sore muscles from the seatbelt. An accident report was filed with local police department. No warning lamps, messages or other messages appeared prior to the incident.

NHTSA ID

11453186

Incident

Feb 17, 2022

Temperature dropped to -20 and large crack randomly appeared on driver side windshield. This crack has caused the eyesight safety feature to not work meaning I don’t have lane departure warning or forward collision warning. Informed my warranty does not cover the windshield repair or required camera recalibration.

NHTSA ID

11448105

Incident

Jan 10, 2022

Sudden unexplained acceleration incident. Car accelerated without input from driver and rear-ended a parked vehicle in front of the vehicle Eyesight system did not engage to warn or prevent impact with rear end of car in front. The vehicle was travelling at low speed and suddenly accelerated. This is dangerous because it does not provide enough time to prevent from hitting an object in front of the vehicle like a car or person. The problem has not been reproduced by by the manufacturer who sent a technician who inspected the vehicle and could not find any saved info in the event data recorder or saved diagnostics codes. Complaints were filed with the dealership before the incident that the eyesight system did not appear to be functioning correctly. The first time this has happened was 6/02/2021 in the afternoon on a clear day on a clear pathway without any obstructions. The second time this happened was 9/06/2021. The second incident the vehicle accelerated while travelling at lo speed with the eyesight system briefly warning tone beeping. The brakes were applied quickly and the carr seemed almost to stall. The engine made a noise as the stalling conditions ended and the car went back to normal. Subaru filed a service request previously. SR# 1-70302162357.

NHTSA ID

11431872

Incident

Sep 6, 2021

Sudden unexplained acceleration incident. Car accelerated without input from driver and rear-ended a parked vehicle in front of the vehicle Eyesight system did not engage to warn or prevent impact with rear end of car in front. The vehicle was travelling at low speed and suddenly accelerated. This is dangerous because it does not provide enough time to prevent from hitting an object in front of the vehicle like a car or person. The problem has not been reproduced by by the manufacturer who sent a technician who inspected the vehicle and could not find any saved info in the event data recorder or saved diagnostics codes. Complaints were filed with the dealership before the incident that the eyesight system did not appear to be functioning correctly. The first time this has happened was 6/02/2021 in the afternoon on a clear day on a clear pathway without any obstructions. The second time this happened was 9/06/2021. The second incident the vehicle accelerated while travelling at low speed with the eyesight system briefly warning tone beeping. The brakes were applied quickly and the car seemed almost to stall. The engine made a noise as the stalling conditions ended and the car went back to normal. Subaru filed a service report SR# 1-70302162357. State Farm opened a claim 3620R756C.

NHTSA ID

11431870

Incident

Jun 2, 2021

Follow up-to complaint #11420905 submitted 6/14/2021. The car was taken back to the dealership due to stall, hesitation, slowness, and erratic uncontrolled acceleration. Safety was the main issue. The dealer confirmed the concern and replaced the transmission with a remanufactured one. The problems still remain with the exception of the stalling. We believe this situation requires further thorough investigation and possible recall or new transmission installation.

NHTSA ID

11422048

Incident

Jun 23, 2021

The 2018 Forrester XT was taken to Subaru Dealer (Gwinnett) for a routine 42,000-mile service. There were no issues with the car. Shortly after picking up and driving approximately 30 miles the car stalled twice at traffic lights. The engine was restarted but started to exhibit sluggish and erratic acceleration, especially from 0-45 MPH. The car was taken back to Gwinnett Subaru the next day. They did some data retrieval and found a mass airflow event, cleaned the air filter, test drove the car, and released it to us. The next few days, the same problems were experienced but the car did not stall. At one point, at a traffic light, the car would simply not accelerate even with full pedal pressure which was gradually increased. When it finally did, it was uncontrolled and erratic. Highway driving once speed was reached seemed normal, but any acceleration from a slower speed was problematic. On Monday 6-14-2021 the car was taken back to the dealer due to serious concerns about safety and the possibility of the loss of power when critically needed or when on the highway. The dealer promised to investigate the problem further. That evening, we were informed that it was their assessment that the car would need a brand new CVT transmission. The car has approximately 41,100 miles and we were told that it would be covered by the 5 years/60,000 miles powertrain warranty. Expected to take 7-10 days for repair.

NHTSA ID

11420905

Incident

Jun 7, 2021

WENT TO START MY CAR AND BATTERY WAS DEAD. GOT A JUMP FROM AAA BUT SINCE NONE OF THE EYESIGHT SAFETY FEATURES WORKED, I HAD THE CAR TOWED TO SUBARU AND THEY REPLACED THE BATTERY. I WAS TOLD I'D NEED TO DRIVE IT EVERY DAY TO KEEP THE BATTERY CHARGED. THAT'S ABSURD. TO MAKE THINGS WORSE, REMOTE START WILL ONLY WORK FOR 2 STARTS. ON THE 3RD START, IT WON'T START UNLESS YOU START THE CAR MANUALLY. WHAT'S THE POINT OF HAVING A REMOTE START IF YOU HAVE TO START THE CAR MANUALLY EVERY 3 DAYS?

NHTSA ID

11416714

Incident

Jan 5, 2021

Mileage

2,909 mi

CRACKING WINDSHIELD ONCE A YEAR SINCE LAST YEAR.

NHTSA ID

11413527

Incident

Mar 19, 2020

Mileage

8,000 mi

I TURNED INTO A PARKING SPACE COVERING THE BRAKE AND CAME TO A STOP. I WENT TO SHIFT INTO PARK AND WHEN THE GEARSHIFT LEVER STARTED TO MOVE THE CAR ACCELERATED UNCOMMANDED AND RAN INTO THE BUILDING.

NHTSA ID

11407119

Incident

Feb 25, 2021

Mileage

40,000 mi

TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. THE CONTACT STATED WHILE DRIVING 8 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING WHICH RESULTED IN THE VEHICLE CRASHING INTO A PARKED VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SUBARU WHITE PLAINS 258 E MAIN ST, ELMSFORD, NY 10523, (844) 338-8731) WHERE IT'S AWAITING DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.

NHTSA ID

11405351

Incident

Mar 1, 2021

Mileage

18,000 mi

TL* THE CONTACT OWNS A 2018 SUBARU FOSTER. THE CONTACT STATED WHILE PARKING HER VEHICLE SHE SHIFTED INTO PARK, THE VEHICLE ACCELERATED AND CRASHED INTO A BUILDING. THE CONTACT MENTIONED NO WARNING LIGHT WAS ILLUMINATED AND NO STRANGE SOUND HAPPENED BEFORE THE CRASH. THE VEHICLE FAILED TO DEPLOY THE AIR BAGS. THE CONTACT SUSTAINED WHIPLASH AND NECK PAIN BUT NO MEDICAL ATTENTION WAS REQUIRED. EMERGENCY OFFICIALS WERE CONTACTED AND A POLICE REPORT WAS FILED. THE VEHICLE 'S FRONT BUMPER AND HEADLIGHT WAS DAMAGED AND THE BUILDING DOOR WAS BROKEN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. FAILURE MILEAGE WAS APPROXIMATELY 65,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID

11399285

Incident

Mar 5, 2021

Mileage

65,000 mi

UPON ENTERING A PARKING SPACE, WITH BREAK PEDDLE ENGAGED, THE VEHICLE LUNGED FORWARD AT EXTREME SPEED HITTING A PROTECTIVE BARRIER. AFTER A REST PERIOD, THE VEHICLE WAS PUT IN REVERSE AND WITH BREAK PEDDLE ENGAGED LURCHED BACKWARD AT THE SAME EXCESSIVE SPEED HITTING ANOTHER OBJECT. AFTER A LONG PERIOD WITH ENGINE TURNED OFF, THE OPERATOR WAS ABLE TO DRIVE THE CAR SLOWLY. THE VEHICLE IS TO BE EXAMINED TO DETERMINE THE PROBLEM.

NHTSA ID

11397546

Incident

Feb 22, 2021

Mileage

19,000 mi

TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. THE CONTACT STATED THAT WHILE ATTEMPTING TO SWITCH FROM DRIVE TO REVERSE, WHEN THEY PRESSED THE BRAKES THE VEHICLE SUDDENLY ACCELERATED FORWARD. THE VEHICLE CRASHED INTO THE CONTACT'S GARAGE DOOR THROUGH THE GARAGE DOOR AND PARTIALLY THROUGH THE CEMENT WALL INSIDE THE GARAGE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED HOWEVER IT WAS STILL BEING DETERMINED WHETHER THE VEHICLE WOULD BE DEEMED TOTALED. THE CONTACT'S WIFE RECEIVED INJURIES THE HIP AND LEG AREA. MEDICAL ATTENTION WAS NEEDED. THE CONTACT HAD SPOKEN TO THE DEALER (CASTLE SUBARU BURNSHARBOR MI) WHO REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO REQUESTED THE BLACK BOX AND OPENED A CASE REGARDING THE MATTER. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

NHTSA ID

11388371

Incident

Dec 31, 2020

Mileage

47,000 mi

A FEW INCIDENTS HAVE HAPPENED SINCE THE LATTER HALF OF 2020: WHILE AT A STOP LIGHT THAT TURNED GREEN, MY CAR STOPPED MOVING FOR A FEW SECONDS DESPITE PRESSING ON THE GAS PEDAL AND THE RPM WENT UP TO 6/ LOUDLY REVVED. I WAS ALMOST REAR ENDED AT THIS LIGHT.THE CAR HAS ALSO HAD THIS LACK OF MOVEMENT ISSUE ON THE FREEWAY WHILE IN TRAFFIC. MY CAR JERKS SEVERAL TIMES ON SLIGHT INCLINES ESPECIALLY AFTER SURPASSING 40 MPH. OFTEN TIMES, I CANNOT ACCELERATE PAST 40 MPH REGARDLESS IF THE DRIVE IS ON A FLAT SURFACE OR AN INCLINE. THE RPM WILL INCREASE, BUT THE GEAR FEELS LIKE IT WILL GET STUCK AND THE CAR MAKES A LOUD NOISE. THIS IS THE MOST NOTICEABLE GOING FROM 40 MPH TO 50-55 MPH. THESE INCIDENTS ARE ON CITY STREETS. HOWEVER, POWER OFTEN GETS LOST GOING ON TO FREEWAYS FOR THE SAME REASON. I CANNOT SURPASS 40 MPH WHEN ENTERING A FREEWAY AND WAS ALMOST SIDESWIPED ON THE DRIVER'S SIDE BY AN IMPATIENT PERSON ENTERING TOO EARLY WHERE THE ON-RAMP MERGES WITH THE FREEWAY BECAUSE OF THIS. WHILE ON A FREEWAY, THE CAR WILL CONTINUE TO ACCELERATE DESPITE ATTEMPTING TO SLOW IT DOWN BY PRESSING ON THE BRAKE OR COMING TO A COMPLETE STOP. THIS HAS ALSO HAPPENED ON CITY STREETS AND POSES A SAFETY ISSUE. THE ACCELERATION WHEN THIS HAPPENS IS MUCH FASTER THAN WHEN I TRY TO MANUALLY ACCELERATE THE CAR MYSELF IN OTHER CONTEXTS, LIKE MENTIONED ABOVE. I BELIEVE IT IS THE CVT AS THIS SEEMS TO BE A COMMON PROBLEM WITH CARS OF MY MAKE, MODEL, AND YEAR.

NHTSA ID

11387332

Incident

Nov 1, 2020

ENCOUNTERING 2 ISSUES: WINDSHIELD WAS CRACKED AND FRONT WHEEL ALIGNMENT CAUSED UNEVEN WEAR AND TEAR ON FRONT TIRES

NHTSA ID

11376994

Incident

Sep 30, 2020

Mileage

3,000 mi