Owner-reported complaints naming the suspension system, filed with NHTSA
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Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2018 Subaru Forester submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
I was driving on the interstate when car started vibrating and making a terrible sound. Dealership advised both front lower control arm bushings were worn and had play. Had them replaced but because they are rubber technician advised this will most likely happen again. My car has only 46k. I bought it new in 2017.
- Steering and suspension were affected. The car is available for inspection upon request. - My safety and the safety of others were affected by the fact that the car was shaking rather intensely while driving at highway speeds. I was worried a steering failure could occur. - My licensed mechanic diagnosed the problem as a right front lower control arm assembly problem with torn bushing. (Please see attached.) He replaced the assembly. Shortly thereafter, the steering wheel would feel occasionally loose and move on its own. The mechanic then did an alignment which did not help. The steering issue that came about after the control arm assembly was replaced is the subject of a complaint I filed with you yesterday: 11683647 - The problem being reported here has not been inspected by the manufacturer, police, insurance representative or others. - There were no warning lamps, messages or other symptoms of the problem prior to the failure. - Interestingly, the failure of the control arm assembly occurred at 51012 miles, right after the warranty ran out. My wife and I are seniors and we drive with care. Under the circumstances, this component of the car should have lasted much longer than it did. Now we worry the left side assembly may fail, especially since we have a loose steering problem that I reported yesterday.
I would like to bring your attention to an issue I recently had experienced concerning my 2018 Subaru Forester that I had purchased new in June of 2018, and to date has only 48,518 miles. A steering rattle sound/vibration had developed while driving at normal speeds on paved roadways. I made an appointment with my local Subaru dealer to have the condition checked out. After a test drive and inspection by the technician, it was determined that both front transverse bushings needed to be replaced, and a wheel alignment performed following the repair. I have done some research and discovered that Subaru had changed the inferior material of the cushion portion of the front transverse bushing due to premature failure of the component (Reference: Subaru TSB 05-63-18R). It is negligent for Subaru not to inform the consumers knowing that a potential safety issue existed in the steering system of the vehicle. I believe the Subaru corporation should have initiated a recall of the effected vehicles and replace the defective components, at no cost to the consumer, in order to restore the safety and drivability of the vehicle.
The lower right control arm bushings failed on the vehicle and the transmission is leaking. The vehicle has been owned by only two individuals, and was purchased by me in 2021 as a certified pre-owned vehicle from a local dealer. In three years we have put about 12,000 miles total on the vehicle (average of 4000 miles each year for three years), and the vehicle is solely driven locally on surface streets. This appears to be a known issue as noted by Subaru owners expressing frustration in public forum about premature failure of the control arm bushings.
LCA lower control arm front bushing on Right and Left front for 2018 Subaru Forester is a known issue with EVERY Forester. Mine had only 55K miles when the Right Front started shaking and now the left is doing so and I am only at 60K miles!!
Lower control arm bushing initial stages of premature failure. Issue is a known common defect. No safety incident yet, but potential for steering and control issues while driving. Bushing crack was discovered during brake inspection at 45k miles.
What component or system failed or malfunctioned, and is it available for inspection upon request? Lower control arm bushings are worn out. How was your safety or the safety of others put at risk? The vehicle starts to wobble and vibrate violently when driving above 70 mph, creating potential safety hazard at such a velocity. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the problem is confirmed by the technician at the Subaru dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Inspected by the technician at the dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? They first started to appear a week prior to repair when driving on the highway.
Control arms failed within 55,000 miles, shaking and dangerous conditions for a vehicle less than 5 years of age. Leaking air condition and numerous electrical issues started ironically just after the standard 35,000 bumper to bumper warranty extended. Now my car smells like coolant and worried it’s going to overheat. All my tire sensor pressure gages burn out before 50,00 0 miles and needed replacing. Violent shaking of suspension at highway speeds and not one safety alarm goes off.
1. Lower control arm failed, February 2022. Part is not available for inspection, repair shop disposed of it. 2. The car vibrated at highway speed, steering was compromised as steering wheel was shaking. 3. Yes, shop confirmed part had failed. 4. No manufacturer representatives have inspected the part or vehicle. 5. No car built-in diagnostic measures were triggered, no indication of a failed component. 6. Car is starting to show similar behavior now, roughly one year later, vibration at highway speeds, especially when turning and on road curves.
Needed to replace a wheel bearing and a front control arm bearing at 18k miles. Have seen multiple reports of the control arm bearings going bad prematurely on these vehicles and it seems this could be a serious safety concern. There should probably be a recall for the front control arms on this year/make/model.
My 2018 Subaru Forester front low control arms and wheel bearing were damaged after about 24000 miles of driving in 5 years. I got it second hand in 2020 and it had only about 14000 miles. I had them replaced due to safety concern.
The contact owns a 2018 Subaru Forester. The contact stated that while having routine maintenance performed at an independent mechanic, he was informed that the control arm and ball joints were rusted. The vehicle was taken to the local dealer and the vehicle was diagnosed that the control bushings were worn, and the lower control arm was inspected. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 50,000.
I HAVE AC PROBLEMS, REFRIGERANT LEAK, ACTUATOR PROBLEMS, BAD COMPRESSOR. I HAVE SERIOUS CVT SURGING AND SUSPENSION PROBLEMS THAT MAKE VEHICLE UNSAFE TO DRIVE. THE CAR LITERALLY BEGINS TO HOP LIKE YOU ARE STOMPING THE GAS AND BREAKS BACK AND FORTH AND CAN EASILY MAKE YOU LOSE CONTROL. IT SOMETIMES DOES NOTHING WHEN PRESSING ACCELERATOR FOR WAY TOO LONG MAKING IT DANGEROUS PULLING INTO TRAFFIC. WINDOWS ROLL DOWN WITHOUT PRESSING BUTTON AND WON'T ROLL BACK UP UNLESS YOU ROLL THEM ALL THE WAY DOWN FIRST AND USUALLY IT JUST ROLLS RIGHT BACK DOWN AGAIN. AWEFUL TRYING TO DRIVE WHILE FIGHTING WITH WINDOWS THAT WON'T STAY UP. SUSPENSION IS SO DESTROYED FROM THE SURGING AND HOPPING THAT IT CANNOT BE ALIGNED. THE VEHICLE DESTROYS TIRES RAPIDLY AND UNEVENLY. GAS MPG IS TERRIBLE, ESPECIALLY IF YOU RUN AC. STEERING ASSIST IS DANGEROUS AND WILL SOMETIMES JERK WHEEL AWAY FOR NO REASON CAUSING YOU TO SCRAPE CURBS AND NEARLY HIT A POLE ONCE.. BREAKING ASSIST IS ALSO DANGEROUS AS IT WILL SLAM BREAKS FOR NO REASON. LANE DEPARTURE BEEPS A LOT FOR NO REASON. WIPERS ARE GARBAGE. WINDSHIELD GLASS IS TOO SOFT AND ALL DUST SCRATCHES IT MAKING VISIBILITY POOR THE TRUNK OFTEN WILL NOT OPEN NO MATTER IF YOU PUSH BUTTON ON KEY, INSIDE CAR OR ON TRUNK. THE DOOR SEALS FELL OFF, CHEAP CLIPS FALL OFF THAT ARE SUPPOSED TO HOLD IMPORTANT THINGS IN PLACE, GLOVE BOX SHOCK BROKE. I'M SURE THERE ARE OTHER ISSUES TOO. SUSPENSION IS A BIG ISSUE HOWEVER, COMPLETELY SHOT FROM SURGING. FAR TOO EXPENSIVE TO GET WHOLE NEW SUSPENSION. DEALERSHIP IGNORED ALL COMPLAINTS AND PURGED ALL RECORDS OF VISITS SO I COULDN'T FILE LEMON LAW. SUBARU IS VERY DISHONEST. SO MANY THINGS NEED RECALL THAT IT IS A LEMON PURE AND SIMPLE.
FRONT WHEEL DRIVE BARRING'S LT SIDE, WORN OUT UNDER 19,000 MILES, REAR GATE LIFT MOTOR REPLACED TWICE-IN MOTION! LT BACK INTERIOR FRAME POPPING OUT!
WHEN ON AN INCLINE, AND OR ENTERING A HIGHWAY WHILE ACCELERATING THE CAR WILL GO INTO THE HILL DECENT MODE. EVERY LIGHT ON THE DASH WILL LIGHT UP! I AM FORCED TO PULL OVER BECAUSE THE ENGINE IS NOW SCREAMING!!! I THEN NEED TO TURN THE CAR OFF AND ON TWO TIMES IN ORDER TO BE ABLE TO DRIVE IT. NOW HALF THE LIGHTS ARE STILL ON. BUT THE CAR IS RUNNING NORMALLY. IT WILL TAKE TO MORE TIMES TURNING OFF THE ENGINE BEFORE ALL THE LIGHTS GO OFF. THE DEALER CLAIMED I WAS DRIVING TWO FOOTED. LEFT FOOT ON BRAKE AND RIGHT ON GAS. NOT TRUE I DO NOT DRIVE LIKE THAT. YOU CAN VERIFY THIS BEHAVIOR WITH STARLINK WHICH I HAD THE FIRST YEAR. STAMFORD SUBARU HAS HAD THE CAR A WEEK NOW AND I HAVE HEARD NOTHING! THE SECOND ISSUE IS THE FRONT END. WHEN GOING OVER A BUMP OR TURNING INTO A DRIVEWAY THERE IS A LOUD CLUNK. TO ME IT SOUNDS LIKE BALL JOINTS. STAMFORD SUBARU HAS TOLD ME IT IS THE ALL WHEEL DRIVE SYSTEM LIFTING ONE WHEEL OFF THE GROUND, THAT'S BULL. I'M DOING FIVE MILES AN HOUR. BOTH ISSUES HAVE BEEN GOING ON FOR OVER A YEAR. I DO NOT FEEL SAFE IN MY SUBARU. STAMFORD SUBARU HAS GIVEN ME AN IMPRESA AS A LONER AND I AM LOVING IT. I HAVE PUT SIX HUNDRED MILES ON IT AND NO PROBLEMS. PLEASE GET IN THEIR BUTTS TO FIX OR REPLACE MY FORESTER!!! THANK YOU IN ADVANCE... PS, THE COMPUTER CODE SAID INCORRECT GEAR RATIO FOR THE TRANSMISSION PROBLEM. IN ADDITION THIS HAS HAPPENED FIVE TIMES IN A YEAR AND FOUR MONTHS. VERY SCARY!!!
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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