Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2002 Subaru Impreza submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 17 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
I WAS DRIVING UP THE SNOW SIERRA NEVADAS AND MY WINDSHIELD WASHER DOESN'T WORK. NO VISIBILITY. I HAD IT FIX BEFORE BUT SOMETIMES IT DOESN'T WORK. I CRASH INTO THE SIDE OF THE ROAD AND HIT THE SNOW AN CHAIN LINK FENCE. I HAVE A BUMPER DAMAGE BUT IT IS NOT BIG. *TR
TL*- THE CONTACT OWNS A 2002 SUBARU IMPREZA WR,X AND STATED THAT THE VEHICLE WAS LEAKING FUEL, AND THERE WAS A RAW FUEL SMELL COMING FROM THE PASSENGER COMPARTMENT OF THE VEHICLE. THE FUEL SMELL WAS STRONGER WHEN THE VEHICLE WAS RUNNING AND THE TEMPERATURE WAS BELOW 32 DEGREES. THE CONTACT CURRENTLY HAS THE VEHICLE AT THE DEALERSHIP. THE FAILURE AND CURRENT MILEAGE WERE 119330.*AK THE VEHICLE ALSO HAD A COOLANT LEAD. THE DRIVERS SIDE DOOR REGULATOR WAS INOPERTIVE, THE CLUTCH HAD A JUDDER, THERE WAS PROBLEM WITH THE ABS. UPDATED
RAW FUEL SMELL IN COLD WEATHER. HAD TO REPLACE CD PLAYER. SEALS ON WINDOWS FELL OFF. BRAKES PUMP WHEN HITTING THE BRAKE WHEN DEBRIS ON ROAD. (ROCKS,ETC.). *NM
SIDE VIEW MIRROR ATTACHMENT TO VEHICLE FAILED, MIRROR UNUSABLE. RESEARCHED TO FIND THIS IS A COMMON PROBLEM WITH THIS CAR. DEALER REFUSED TO REPLACE IT. ORDERED THE PART AND REPLACED IT MYSELF. *JB
MY CAR IS A TOTAL LEMON. I PRE-ORDERED THE 2002 WRX IN 2001 AND WAS VERY ANXIOUS TO RECEIVE IT. AS SOON AS I GOT THE CAR THE CHECK ENGINE LIGHT WAS ON. THE DEALER DIAGNOSED THE PROBLEM AS A CAM POSITION SENSOR WICH THEY REPLACED 3 TIMES. THEY TOLD ME I REVVED THE CAR TOO HIGH TO THROW THE CODE. THE CODE WAS THROWN AT 6200 RPM AND THE ENGINE REDLINES AT 7000. THE DEALERSHIP REFUSED TO WORK ON THIS PROBLEM AFTER THE 3RD TIME. AT 45000 MILES MY CAR BEGAN TO MISS AND NOT RUN CORRECTLY. THE DEALERSHIP COULD NOT FIND ANY PROBLEM WITH IT. I TOOK IT TO ANOTHER SHOP TO GET A 2ND OPINION. THEY FOUND THAT THE CAM POSITION SENSOR HAD MALFUNCTIONED AND CAUSED MY CAR TO MISSFIRE WHEN I WOULD HIT A BUMP IN THE ROAD. THEY REPLACED THE SENSOR AND CHARGED ME A FEE OF $800 DUE TO THE MASSIVE TROUBLESHOOTING WORK THAT LED UP TO SOLVING THE PROBLEM. FINALLY THE PROBLEM THAT I HAD SINCE THE CAR WAS BRAND NEW WAS FIXED AT THE FULL COST TO ME. AT 48000 MY TRANSMISSION WAS THE NEXT TO GO. I LOST THE ABILITY TO SHIFT MY CAR IN ANY GEAR. I HAD IT TOWED TO THE DEALERSHIP AS THE POWERTRAIN WARRANTY IS 60000 MILES. THEY DISMANTLED MY TRANSMISSION TO FIND 2ND GEAR STRIPPED. THEY THEN DENIED TO COVER THIS UNDER WARRANTY AS IT WAS LABELED ABUSE. THEY CHARGED ME $800 DOLLARS FOR THEIR TIME. THEN THEN GAVE ME A QUOTE FOR $4500 EXTRA DOLLARS TO REPLACE THE TRANSMISSION. I HAD MY CAR TOWED TO THE SAME SHOP THAT FIXED MY CHECK ENGINE LIGHT. THEY INSTALLED A NEW TRANSMISSION FOR ME AT THE COST OF $2200. MY TRANSMISSON HAS ALSO BROKE AGAIN AT 65000 MILES. NOW I HAVE A CAR THAT DOESN'T RUN THAT I AM PAYING ON. I CAN NOT SELL A CAR THAT DOESN'T RUN. SUBARU DOES NOT CARE THAT THEIR CARS ARE JUNK. I REALLY DO NOT KNOW WHAT TO DO NOW.
I HAVE A CRACK THAT RUNS FROM THE TOP OF THE WINDSHIELD ON THE PASSENGER'S SIDE IN A "C" OR "L" SHAPED PATTERN AROUND THE REAR VIEW MIRROR TOWARD THE DRIVER SIDE. CONSTANT WITH MANY WRX OWNERS. IT HAS GROWN FROM 4 INCHES TO AROUND 12. THE WINDSHIELD WAS NOT HIT BY ANY DEBRIS TO THE BEST OF MY KNOWLEDGE. IF IT WAS THE DEBRIS WAS SMALL ENOUGH NOT TO NOTICE WHILE DRIVING, INDICATING THAT THE WINDSHIELD SHOULD HAVE WITH STOOD THIS IMPACT WITHOUT CRACKING. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**770828
NO SUMMARY. DT
WINDSHIELD WAS CRACKED ON THE HIGHWAY WHILE DRIVING AT NORMAL SPEED. HEARD A TINY PEEBLE HIT THE WINDSHIELD AND LATER FOUND OUT THAT THE WINDSHIELD WAS CRACKED. DT
SMALL CRACK 2 INCHES FORMED ON FRONT WINDSHIELD DIRECTLY BEHIND REAR VIEW MIRROR. I HAVE APPT. TO SERVICE @ SUBARU HOPEFULLY ITS COVERED UNDER WARRANTY BECAUSE IT LOOKS LIKE FACTORY DEFECT. I HEARD OF OTHER CAR OWNERS WITH SAME PROBLEM. SUBARU SHOULD REALLY LOOK INTO IT HAVE RECALL. NO PEBBLES OR OBJECT OF ANY KIND HAVE NOT STRUCK WINDSHIELD. YOU CAN SEE CRACK STARTING FROM THE VERY TOP OF CENTER OF WINDSHIELD. THANK YOU!*AK
NEW 2002 IMPREZA WRX RECEIVED CRACKED WINDSHIELD BY A SMALL PEBBLE WHILE DRIVING. THE CRACK HAS SPIDERED ACROSS MY WHOLE FRONT WINDSHIELD. SUBARU DEALERSHIP DOESN'T COVER THIS ON ITS WARRANTIES.*AK
WINDSHIELD HIT BY ROCK ,CAUSING DIME-SIZED STAR FRACTURE, EXTREME CRACKING ACROSS WINDSHIELD ENSUED ALMOST IMMEDIATELY BEFORE RESIN COULD BE APPLIED. THIN WINDSHIELD. *AK
AS I WAS PROCEEDING DOWN A LOCAL INTERSTATE, A VERY SMALL PEBBLE CAME FROM A TRUCK AND PRODUCED A VERY SMALL DING IN MY WINDSHIELD. TWO DAYS LATER, THE DING BECAME A VERY LARGE CRACK. I CONTACTED A WORLDWIDE CAR CLUB FOR MY PARTICULAR VEHICLE, AND LEARNED THAT THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE. I ONLY WANT THE WINDSHIELD REPLACED UNDER WARRANTY.*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
WINDSHIELD CRACKED IN SAME PLACE & SHAPE AS NUMEROUS OTHER 2002 SUBARU WINDSHIELDS. *AK
WINDSHIELD EXPERIENCED AN UNEXPLAINED CRACK STARTING ABOVE THE REAR VIEW MIRROR, GOING DOWN ABOUT 5 INCHES THEN VERING TOWARDS THE DRIVERS SIDE. TOTAL LENGTH OF ABOUT 2 FEET. NO ROCK CHIP OF ANY KIND WERE FOUND ON MY WINDSHIELD AND DEALER REPLACED UNDER WARRANTY. HOWEVER HEARING FROM OTHER OWNERS OF THIS CAR MODEL, THIS IS SEEMING TO BE A COMMON PROBLEM. THE CRACK IS NEARLY IDENTICAL ON ALL THE CARS. OTHER PEOPLE ARE NOT HAVING THE LUCK I HAD IN GETTING IT REPLACED UNDER WARRANTY. *AK
OTHER SUBARUS HAVE CRACKS IN WINDSHIELD REF#763477. *AK
CRACK IN WINDSHIELD THAT APPEARS TO BE A FLAW IN FACTORY GLASS. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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