Electrical
Filed Aug 17, 2023
The contact owns a 2010 Subaru Impreza. The contact stated while attempting to start the vehicle, the vehicle would not start. The contact was able to jumpstart the vehicle and the vehicle was able to start. There was no warning light illuminated. The contact replaced the battery, and the vehicle was taken to the dealer, but no cause for the failure was found; however, the failure reoccurred. The vehicle was taken back to the dealer, but the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 90,000.
- NHTSA ID
- 11539134
- Incident
- Jan 17, 2022
- Mileage
- 90,000 mi
The contact owned a 2010 Subaru Impreza. The contact stated while her son was driving approximately 60 MPH, he stated that he heard a loud bang from the engine compartment and saw smoke coming from under the hood. The son stated that an unknown warning light had illuminated. The son safely stopped the vehicle, exited, and noted that more smoke was coming from under the hood. The son stated that a small fire had ignited under the front end of the hood and eventually engulfed the vehicle. The police were on the scene and called the fire department. The son was not sure if the fire department extinguished the flame with water or chemicals. The fire department issued a report. The vehicle was towed to an impound lot and declared a total loss by the contact's insurance provider. The manufacturer had not been informed of the failure. The failure mileage was approximately 180,000.
- NHTSA ID
- 11477460
- Incident
- Aug 1, 2022
- Mileage
- 180,000 mi
Visibility
Filed Jul 16, 2022
The driver side visor hangs in the face of the driver. It will not stay up against the window, so it blocks the drivers ability to see. The driver must take a hand off the steering wheel to hold it out of the way, and have it block the blazing sun so that she can see the road. This is very unsafe. The passenger side visor fell right off, so the sun shines right in the driver's eyes from that side of the windshield. Both need to be replaced, and/or have their mechanisms replaced so they are safe to use and don't block the driver's vision.
- NHTSA ID
- 11474226
- Incident
- Jan 1, 2022
Visibility
Filed Dec 3, 2021
The driver's side sun visor, which is supposed to stay where you put it (either up out of the way or down in front of the window) has lost its grip and now just hangs straight down obscuring my view of the road ahead and could swing into my face if I brake or accelerate quickly.
- NHTSA ID
- 11442503
- Incident
- Nov 30, 2021
Tires & wheels
Filed Aug 12, 2021
All four tires had to be replaced due to tire rot. The tires had a 45,000 warranty and had to be replaced with 14,000 miles on the tires. The tires were deemed unsafe to drive on. 08/05/2021
- NHTSA ID
- 11428776
- Incident
- Aug 5, 2021
I HAVE HAD THE MOST RECENT AIRBAG RECALL PERFORMED ON MY CAR RECENTLY. I LATER RECEIVED TWO SEPARATE LETTERS IN THE MAIL ADVISING ME TO CALL/TEXT "FIX" TO PHONE NUMBERS 877-244-0533 OR 844-898-7574 BECAUSE MY CAR IS SUPPOSEDLY STILL IN NEED OF AN AIRBAG RECALL FIX. I HAVE VERIFIED THROUGH SEVERAL SOURCES THAT MY VEHICLE IS NOT SUBJECT TO ANY FURTHER RECALLS. THESE LETTERS ARE APPARENTLY PHISHING SCHEMES, AS THE PHONE NUMBERS ARE NOT LISTED AS BEING NHTSA NUMBERS. THE LETTERS INCLUDE THE SUBARU AND NHTSA LOGOS AT THE TOP. THE WEBSITE LISTED AT THE BOTTOM OF BOTH LETTERS IS "SAFEAIRBAGS.COM". WHAT DISTURBS ME MOST IS THAT THE LETTERS INCLUDE MY VEHICLE VIN INFORMATION, AS WELL AS MY NAME AND MAILING ADDRESS. THE ONLY WAY THAT COULD HAVE HAPPENED IS IF MY SERVICING DEALERSHIP SHARED OR SOLD MY INFORMATION TO 3RD PARTY COMPANIES. BETWEEN THAT AND THE FACT THAT THESE LETTERS APPEAR TO BE PHISHING FOR MORE PERSONAL INFORMATION, I AM OUTRAGED THAT THIS COULD HAVE HAPPENED. WHAT RECOURSE DO I HAVE, IF ANY?
- NHTSA ID
- 11398909
- Incident
- Mar 2, 2021
Driver assistanceFuel system
Filed Oct 12, 2020
STEERING PUMP, CLUTCH AND LOSS OF POWER
- NHTSA ID
- 11363957
- Incident
- Oct 12, 2020
Driver assistanceFuel system
Filed Oct 12, 2020
STEERING PUMP, CLUTCH AND LOSS OF POWER
- NHTSA ID
- 11363956
- Incident
- Oct 12, 2020
TL* THE CONTACT OWNS A 2010 SUBARU IMPREZA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOOR BOARD WITH THE BRAKES FAILURE WARNING LIGHT ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND BECAME OF BRAKE FLUID LEAKING FROM THE VEHICLE. THE VEHICLE WAS PREVIOUSLY REPAIRED BY AN UNKNOWN DEALER UNDER NHTSA CAMPAIGN NUMBER: 14V311000 (SERVICE BRAKES HYDRAULIC). THE DEALER WAS NOT INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
- NHTSA ID
- 11311511
- Incident
- Feb 25, 2020
- Mileage
- 110,000 mi
Powertrain (other)
Filed Jan 22, 2020
THE TRANSMISSION COOLING LINES ARE RUSTING AND CORRODING, WHICH LEADS TO TRANSMISSION FLUID LEAKING OR SPRAYING OUT OF THE LINE IN ENGINE COMPARTMENT. WHICH LEADS TO LOSS OF TRANSMISSION FLUID AND TRANSMISSION NOT WORKING CORRECTLY. SEE IN PICTURE THE TRANSMISSION COOLING LINE WAS FIXED BUT THERE IS STILL CORROSION. THIS TRANSMISSION FLUID LINE SEEMS LIKE THE SAME MATERIAL IN THE BREAK LINE RECALL FOR CORROSION.
- NHTSA ID
- 11301093
- Incident
- Oct 2, 2018
AFTER 72 HOURS OF MY PURCHASE OF THE 2010 SUBARU IMPREZA WRX FROM TOYOTA BOULDER DEALERSHIP LOCATED IN BOULDER, COLORADO, I HAD EXPERIENCED MALFUNCTIONS WITH THE STARTER OF THE VEHICLE. I HAD ABSOLUTELY NO FAULT IN THIS SITUATION, HOWEVER I WAS SIMPLY MISINFORMED AND THEREFORE PURCHASED A VEHICLE THAT WASNT IN ADEQUATE, SAFE CONDITIONS. ON TUESDAY I HAD EXPERIENCED A LACK OF POWER WHEN STARTING UP THE VEHICLE . I HAD NO PROBLEMS WITH THE VEHICLE IN THE MORNING HOWEVER AROUND NOON I HAD DRIVEN 10 MILES FROM MY WORK AND HAD DOWN SHIFTED TO 1 GEAR FROM 2ND AND THE VEHICLE STALLED. THE FOLLOWING DAY I HAD THEN TRIED TO FIRE UP THE VEHICLE BUT IT WOULD NOT START. THE ELECTRICAL SYSTEM WAS ON PAR, THE BATTERY WAS AT 86% OF LIFE WHICH NARROWED IT DOWN TO EITHER THE STARTER OR ALTERNATOR. HOWEVER BY THE LOOKS AND MY KNOWLEDGE OF THESE TYPES OF VEHICLES I BELIEVE THE ROOT OF THE MALFUNCTION LIES WITHIN THE STARTER. THE CAR WAS STATIONARY THE SECOND TIME I HAD TRIED TO START THE VEHICLE.
- NHTSA ID
- 11241142
- Incident
- Jul 31, 2019
- Mileage
- 113,300 mi
INSTALLATION OF INFERIOR PARTS IN THE ENGINE, CAUSING CATASTROPHIC FAILURE OF THE CRAINKSHAFT AND BOTTOM END.
- NHTSA ID
- 11182255
- Incident
- Aug 14, 2018
- Mileage
- 92,000 mi
Airbags
Filed Jan 24, 2019
TAKATA RECALL MY CAR WAS PARKED IN A SPACE WHEN I LEFT TO GO AND EAT. WHEN I GOT BACK TO THE CAR S0MEONE HAD BACKED INTO IT . THEY HAD IT REPAIRED AND IT WAS FINE.
- NHTSA ID
- 11171972
- Incident
- Nov 23, 2016
- Mileage
- 34,342 mi
Driver assistance
Filed Dec 27, 2018
VEHICLE HESITATES THEN SURGES FORWARD VIOLENTLY WHEN ACCELERATOR IS PRESSED WHEN ENGINE IS COLD OR IN COLD WEATHER. CONDITION IMPROVES WHEN ENGINE IS WARMED UP. DEALERSHIP AND SUBARU HAVE NOT ADDRESSED THE ISSUE. DEALERSHIP WILL NOT ALLOW ME TO DRIVE VEHICLE AS THEY SAY IT'S UNSAFE, BUT ARE NOT WORKING ON SOLVING THE ISSUE.
- NHTSA ID
- 11163702
- Incident
- Nov 15, 2018
- Mileage
- 69,000 mi
ElectricalFuel system
Filed Dec 18, 2018
VEHICLE WAS STATIONARY. CAR DIED WHEN STARTING. THE STARTER TURNED OVER AND THE ENGINE ENGAGED, BUT IMMEDIATELY DIED. THERE WAS NO FOREWARNING CONCERNING THE HEALTH OF THE ENGINE (I.E. NO CHECK ENGINE LIGHT, NO ROUGH RIDING/ISSUES WITH GEARS). MY MECHANIC CHECKED INSIDE THE FUEL PUMP AND SAW THERE WAS A WIRE BURNED BLACK THAT CAUSED THE FUEL PUMP TO FAIL. WE ARE VERY CONCERNED THAT THIS IS A FAULT OF EQUIPMENT AND NOT SIMPLE WEAR AND TEAR ON THE CAR.
- NHTSA ID
- 11162299
- Incident
- Dec 15, 2018
- Mileage
- 116,000 mi
Fuel system
Filed May 29, 2017
I AM UNABLE TO ADD ANY MORE FUEL TO MY CARE EVEN THOUGH MY FUEL TANK IS ALMOST EMPTY. I KNOW IT IS ALMOST EMPTY BECAUSE IT HAS BEEN ABOUT 350 MILES SINCE MY LAST FILL. WHEN I TRY TO ADD FUEL, THE NOZZLE STOPS PUMPING AND GAS SPURTS OUT ALL OVER THE CAR.
- NHTSA ID
- 10992070
- Incident
- May 26, 2017
- Mileage
- 75,000 mi
ENGINE FAILED CATASTROPHICALLY AT 73K MILES. SUBARU ATTRIBUTED FAILURE TO "POOR LUBRICATION", BUT DENIES RESPONSIBILITY. THESE CARS BURN OIL EXCESSIVELY AND HAVE NO LOW OIL CAUTION LIGHT. MAJOR INTERNAL ENGINE FAILURES ARE COMMON WITH EJ AND FB ENGINES DUE TO FAILURE OF ROD BEARINGS, TURBOS, HEAD GASKETS AND DUE TO ABNORMAL COMBUSTION.
- NHTSA ID
- 10956578
- Incident
- Nov 21, 2016
- Mileage
- 73,000 mi
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 SUBARU IMPREZA. THE CONTACT RECEIVED AN INTERIM RECALL NOTICE MONTHS AGO AND THERE WAS NO TIME FRAME TO INDICATE WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE MANUFACTURER PROVIDED NO SPECIFIC TIME FRAME FOR WHEN THE PARTS WOULD BE AVAILABLE. THE RECALL DETAILS WERE UNKNOWN. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
- NHTSA ID
- 10953734
- Incident
- Jul 11, 2016
DUE TO THE SECONDARY AIR PUMP CONSTANTLY RUNNING IT HAS OVER PRESSURIZED MT CYLINDER HEAD AND HAS CAUSED COOLANT PROBLEMS. POSSIBLY HAS BLOWN THE HEAD GASKET BY CREATING EXCESSIVE BACK PRESSURE IN THE CYLINDER.
- NHTSA ID
- 10940145
- Incident
- Dec 16, 2016
- Mileage
- 95,000 mi
Airbags
Filed Oct 21, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- NHTSA ID
- 10917964
- Incident
- May 25, 2016
Fuel system
Filed Aug 24, 2016
CAR IS 6 YEARS OLD, ~50,000 MILES ON IT, AND THE FUEL TANK IS RUSTED OUT. LEAKING ENOUGH THAT IT CANNOT BE FIXED AND MUST BE REPLACED. MY MECHANIC SAYS THIS IS HIGHLY IRREGULAR. DEALER SAYS THEY HAVEN'T HAD TO REPLACE A FUEL TANK IN DECADES.
- NHTSA ID
- 10898265
- Incident
- Aug 14, 2016
- Mileage
- 50,000 mi
CAR WAS PURCHASED FROM A DEALER WHO PURCHASED THE CAR FROM NEW YORK AUCTION. AFTER PURCHASING AND REPLACING COMMON THINGS YOU WOULD AFTER BUYING A USED CAR, WE RECENTLY REPLACED THE FRONT BRAKE PADS, AND AFTER INSTALLING THE PADS, AND DRIVING THE CAR AROUND, AND BREAKING SOFT AND HARD THE CAR WAS VIBRATING VIOLENTLY FROM A STOP FROM 60 MPH, AFTER PULLING OVER I NOTICE SMOKE AND BURNING SMELL COMING FROM THE FRONT DRIVER SIDE TIRE. AFTER GETTING THE CAR HOME AND PULLING THE DRIVER SIDE APART, I NOTICED THE BRAKE CALIPER'S MAIN PISTONS FROZE UP AND WASN'T WORKING PROPERALY , DUE TO SO MUCH COROSSION AND RUST FROM THE CAR, COMING FROM NEW YORK., THE PASSENGER SIDE WAS BARELY MAKING CONTACT WITH THE ROTORS, CAUSING THE DRIVER SIDE BRAKES TO STOP THE CAR, WHICH IS CAUSING SEVERE VIBRATIONS AND LONGER TIME AND DISTANCE TO STOP THE CAR. THE CAR WAS THOROUGHLY WASHED AND CLEANED OF ALL SALT RESIDUE AND RUST. REPLACING BOTH FRONT CALIPERS, PADS, AND SCHEDULED A SERVICE APPOINTMENT WITH MY SUBARU DEALER TO ADDRESS A RECALL THAT'S STILL NOT COMPLETED ON THE CAR.
- NHTSA ID
- 10870188
- Incident
- May 15, 2016
- Mileage
- 9 mi
THE DRIVER SIDE SUN VISOR NO LONGER STAYS UP. THE INTERNAL PLASTIC TENSION TUBING HAS BROKEN AND VISOR CAN SEPARATE FROM MOUNT ATTACHING TO THE CAR. PROBLEM OCCURS WHEN VEHICLE IS STATIONARY AND MOVING. PROBLEM WAS NOT EXACERBATED BY ANY ACTION OR ABUSE, IT SIMPLY STARTED.
- NHTSA ID
- 10795063
- Incident
- May 1, 2015
- Mileage
- 80,000 mi
ElectricalFuel system
Filed Nov 3, 2015
TL* THE CONTACT OWNS A 2010 SUBARU IMPREZA. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START. AFTER SEVERAL ATTEMPTS, THE VEHICLE STARTED. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A SMELL OF FUEL FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE WIRE THAT WAS ATTACHED TO THE FUEL PUMP HAD A SHORT AND CAUSED THE FUEL PUMP TO MELT. THE FUEL PUMP AND THE WIRING HARNESS WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
- NHTSA ID
- 10787917
- Incident
- Oct 14, 2015
- Mileage
- 97,000 mi
THE LEFT FRONT BRAKE HOSE RUSTED OUT. THIS WAS ON THE METAL PIECE AT THE END OF THE HOSE. IT WAS LEAKING FLUID AT A HIGH RATE. BEFORE I KNEW THIS WAS THE ISSUE, THE EMERGENCY BRAKE LIKE CAME ON, SO I FILLED UP MY FLUID AND THE LIGHT WENT OFF. I WAS ABLE TO DRIVE ABOUT 100 MILES (LIKELY LESS) BEFORE THE LIGHT CAME ON AGAIN. THAT IS WHEN I HAD IT CHECKED. THE MECHANICS AT OKEMOS MARATHON IN OKEMOS, MICHIGAN DISCOVERED THE ISSUE. THEY SAID IT WAS HIGHLY UNUSUAL FOR THIS TO HAPPEN AT THIS LOW MILEAGE. I PAID $152.39 FOR THE SERVICE AND REPLACEMENT OF THIS PART, WHICH WAS ONLY AVAILABLE FROM THE DEALER BECAUSE OF THE UNUSUAL NATURE OF THE ISSUE.
- NHTSA ID
- 10765154
- Incident
- Sep 16, 2015
- Mileage
- 47,351 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.