Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest May 6, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
30%
of 57 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2011 Subaru Impreza submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 17 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
Shown in the owner’s own words, exactly as filed
AirbagsElectrical
Filed May 6, 2019
TAKATA RECALL, BRAKE LAMP SWITCH FAILURE. WE LIVE IN A SMALL ALASKAN BUSH TOWN CALLED DILLINGHAM THAT'S NOT ON THE ROAD SYSTEM. WE (MYSELF AND AROUND 30+ OTHER RESIDENTS) HAVE BEEN TRYING TO GET SUBARU TO SEND A TECHNICIAN OUT FOR 2 YEARS NOW TO FIX OUR DEFECTIVE AIRBAGS. JUST TODAY WE RECEIVED A RECALL FOR OUR BRAKE LAMP SWITCH. WE CANNOT SIMPLY 'GO TO A DEALER'S AS THERE IS NONE. WE'D HAVE TO SEND OUR CAR AS FREIGHT TO ANCHORAGE (WHICH COSTS THOUSANDS AND CAN TAKE UPWARDS OF A MONTH) AND MOST OF THE TOWN CANNOT AFFORD TO DO SO. WE EVEN HAVE A FACEBOOK GROUP OF PEOPLE WHO NEED RECALLED CARS FIXED FROM SUBARU, HONDA AND TOYOTA. WE'VE BEEN CALLING AND WRITING FOR 2 YEARS AND NOTHING HAS EVER BEEN DONE. WE'RE JUST TOLD THAT 'THEYLL SEND SOMEONE OUT'. SOMEONE SHOULDN'T HAVE TO BE KILLED BY A DEFECTIVE AIRBAG OR IN AN ACCIDENT JUST TO GET THESE ISSUES FIXED.
NHTSA ID
11205871
Incident
May 6, 2019
Airbags
Filed Mar 18, 2019
TAKATA RECALL: PER THE NOTIFICATION I RECEIVED IN THE MAIL, I ATTEMPTED TO MAKE AN APPOINTMENT AS SOON AS POSSIBLE TO HAVE THE NECESSARY WORK PERFORMED ON MY VEHICLE. THE DEALERSHIP WAS FARRISH SUBARU IN FAIRFAX, VA. I SCHEDULED MY APPOINTMENT LAST NIGHT FOR MARCH 25. I RECEIVED TWO EMAILS TODAY FROM THE DEALERSHIP. THE FIRST ADVISED ME THAT THEY HAD CANCELED MY APPOINTMENT. THE SECOND STATED THAT THEY PLANNED ON SCHEDULING ALL RECALL APPOINTMENTS FOR THE FIRST WEEK OF MAY, ALMOST TWO MONTHS FROM NOW, WHICH SEEMS LIKE AN UNACCEPTABLE AMOUNT OF TIME TO WAIT. I DO NOT HAVE ALTERNATIVE FORMS OF TRANSPORTATION READILY AVAILABLE AND I FREQUENTLY HAVE PASSENGERS RIDING IN MY CAR. I HAVE ATTACHED SCREENSHOTS OF THE EMAILS I RECEIVED FROM FARRISH SUBARU.
NHTSA ID
11189787
Incident
Mar 18, 2019
Airbags
Filed Mar 2, 2018
Crash reported
WEARING MY SEAT BELT, I WAS DRIVING UP A HILL GOING 50 MPH AND REAR ENDED AN SUV IN FRONT OF ME AND SIDE SWIPED ANOTHER CAR ON THE DRIVERS SIDE. BOTH FRONT TIRES BUSTED, HOOD SMASHED IN, BOTH HEAD LIGHT BROKEN OUT, WINDSHIELD WIPER FLUID CONTAINER COMPLETELY ON GROUND, MOTOR PUSHED BACK INTO THE TRANSMISSION, BENT FRAME, EVERYTHING UNDER THE HOOD OF MY CAR WAS PUSHED BACK, DOORS JAMMED SHUT AND NOT A SINGLE AIR BAG DEPLOYED. NO AIR BAGS DEPLOYED, NO POWDER CAME OUT, NOTHING. LUCKILY I WASN'T HURT BUT THE WAY MY CAR IS SMASHED I SHOULD OF BEEN BADLY INJURED OR DEAD.
NHTSA ID
11075801
Incident
Feb 20, 2018
Mileage
110,000 mi
Airbags
Filed Nov 6, 2017
"TAKATA RECALL" NEED TO KNOW IF MY AIRBAG WILL HARM ME IF EVER INFLATED.
NHTSA ID
11043950
Incident
Nov 6, 2017
Airbags
Filed Oct 27, 2017
Crash reported1 injury reported
AIRBAG DEPLOYED AND CAUSED LACERATION ON MY FACE- PLASTIC OR AIRBAG CUT MY FACE OPEN
NHTSA ID
11040385
Incident
Sep 9, 2017
Mileage
75,000 mi
Airbags
Filed Sep 20, 2017
TAKATA RECALL. AFTER INFORMING ME IN JULY 2016 THAT THE AIRBAG HAS BEEN RECALLED, SUBARU HAS STILL NOT REPAIRED THE DEFECT AND WILL NOT GIVE A TIMELINE ON WHEN THE PARTS WILL BE AVAILABLE. I KNOW THAT OTHER PEOPLE WITH SUBARUS HAVE BEEN ABLE TO GET THEIRS REPAIRED IN A TIMELY MANNER, BUT I HAVE NOW GONE OVER 14 MONTHS WITHOUT THE USE OF MY FRONT, PASSENGER SIDE SEAT. PUTNAM SUBARU IN SAN FRANCISCO SENT ME AN EMAIL IN APRIL 2017 TELLING ME TO MAKE A SERVICE APPOINTMENT TO GET IT FIXED, BUT AFTER THREE ATTEMPTS AT SETTING A TIME, THEY HAVE CALLED ME TO CANCEL SAYING THAT THEY STILL DO NOT HAVE THE PARTS AND THAT I'M ON A WAITLIST. THEY INSIST THAT THEY CANNOT PROVIDE A TIMELINE FOR WHEN PARTS WILL BE AVAILABLE EVEN THOUGH THEY SAY THEY HAVE BEEN ABLE TO MAKE SOME REPAIRS.
NHTSA ID
11024719
Incident
Sep 20, 2017
Airbags
Filed Mar 29, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE RECALL NOTICE STATED THAT OWNERS WOULD RECEIVE A SECOND NOTICE ONCE REMEDY PARTS BECOME AVAILABLE. THE CONTACT HAD NOT RECEIVED A SECOND NOTICE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID
10969402
Incident
Mar 29, 2017
Airbags
Filed Feb 28, 2017
"TAKATA RECALL" BEEN WAITING FOR PARTS. ON WAITING LIST 8 MOUTHS
NHTSA ID
10957460
Incident
Jun 10, 2016
Airbags
Filed Dec 18, 2016
"TAKATA RECALL" I RECEIVED THIS MAILING IN JUNE 2016 AND HAVE NOT HEARD ANYMORE ABOUT THIS RECALL.WEST HERR SUBARU IN ORCHARD PARK NY SAID THEY HAVE ORDERED THE PARTS FOR MY CAR MONTHS AGO. I HAVE NOT HEARD BACK FROM WEST HERR SUBARU OR SUBARU THEMSELFES. I AM NOT SUPPOST TO HAVE ANYBODY IN THE FRONT SEAT BUT THIS HAS BECOME A PROBLEM SINCE I HAVE 5 PEOPLE TO TRANSFER SOMETIMES. DO I HAVE ANY OTHER OPTIONS TO ME?
NHTSA ID
10936034
Incident
Dec 18, 2012
Airbags
Filed Sep 29, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE. UPDATED 01/10/17*LJ
NHTSA ID
10910580
Incident
Sep 6, 2016
Airbags
Filed Aug 26, 2016
TAKATA RECALL - RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE THIS IS COMPLETELY RIDICULOUS, LOOKS LIKE I AM PUTTING MYSELF AND ANYONE IN MY CAR IN HARMS WAY IF I DRIVE THIS CAR. WHAT CAN I DO ? WHAT SHOULD I DO ?
NHTSA ID
10898732
Incident
Jul 1, 2016
Mileage
55,000 mi
Airbags
Filed Aug 12, 2016
"TAKATA RECALL" IT IS IMPERATIVE THAT I RECEIVE MY CAR IN A TIMELY MANNER. AS A VETERAN WITH NO JOB, IT IS DIFFICULT FOR ME TO GET FROM LOCATION TO LOCATION WITH NO VEHICLE. NOT HAVING A VEHICLE HAS A NEGATIVE EFFECT ON MY LIFE; WHICH IS CAUSING UNDUE STRESS AND HARDSHIP. I BELIEVE THAT HALTING MY VEHICLE FROM SHIPMENT WITHOUT A SUFFICIENT AMOUNT OF TIME TO RESOLVE THE ISSUE IS UNFAIR TO MYSELF AND MY FAMILY. IN ADDITION, I WAS NEVER CONTACTED, VIA PHONE, EMAIL, OR POSTAL, TO ENSURE THAT I WAS A BREAST OF THE SITUATION. PLEASE HELP ME GET MY VEHICLE IN A TIMELY MANNER. I HAVE BEEN EXPECTING MY VEHICLE TO BE DELIVERED ON THE 6TH OF SEPTEMBER.
NHTSA ID
10895474
Incident
Jul 19, 2016
Airbags
Filed Aug 1, 2016
TL* THE CONTACT OWNS A 2011 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 09/12/16 *BF UPDATED 09/26/16.*JB
NHTSA ID
10892039
Incident
Jul 30, 2016
AirbagsInterior & seats
Filed Jan 2, 2016
WHILE STATIONARY OR IN MOTION, THE PASSENGER DETECTION SENSOR IN THE PASSENGER SEAT WILL REGULARLY (MORE THAN 50% OF THE TIME) NOT DETECT A FULL-GROWN ADULT PASSENGER WEIGHING ~115 POUNDS AND AS A RESULT WILL NOT TURN ON THE PASSENGER AIR BAG. THE CAR WILL ONLY TURN ON THE AIRBAG (AND DISABLE THE 'PASSENGER AIRBAG OFF' LIGHT) AFTER THE PASSENGER VIGOROUSLY BOUNCES SEVERAL TIMES ON THE SEAT. THIS IS A HAZARD TO ANYONE THAT DOES NOT APPRECIATE THE AIRBAG SENSOR LIGHT AND SUBSEQUENTLY BOUNCE IN THE SEAT.
NHTSA ID
10817385
Incident
Aug 22, 2012
Airbags
Filed Jun 25, 2014
2011 SUBARU IMPREZA. CONSUMER WRITES IN REGARDS TO AIRBAG LIGHT WILL INDICATE OFF WHEN SOMEONE IS SEATED IN THE FRONT PASSENGER SEAT. *SMD THE CONSUMER STATED THE PROBLEM WAS INTERMITTENT.
NHTSA ID
10605270
Incident
Jun 2, 2014
Airbags
Filed Mar 8, 2013
Crash reported
THE DRIVER WAS THE ONLY OCCUPANT IN MY VEHICLE. MY VEHICLE WAS TRAVELING STRAIGHT THROUGH A CONTROLLED INTERSECTION. A VEHICLE APPROACHING FROM THE OPPOSITE DIRECTION ATTEMPTED TO TURN LEFT DIRECTLY IN FRONT OF ME, CAUSING THE COLLISION. MY VEHICLE STRUCK THE OTHER VEHICLE AT ALMOST A PERFECT 90 DEGREE ANGLE, CAUSING EXTENSIVE DAMAGE TO THE FRONT OF MY VEHICLE, INCLUDING DESTROYING THE BUMPER/BUMPER COVER, FRONT GRILL, HEADLIGHTS, RADIATOR/AC CONDENSER, BOTH FRONT FENDERS, HOOD, ETC. DESPITE THE SEVERITY OF THE DAMAGE NO AIRBAGS DEPLOYED IN MY VEHICLE. THE ATTENDING POLICE OFFICER (WHO CITED THE OTHER DRIVER) AND THE TOW TRUCK DRIVER BOTH COMMENTED THAT THEY WERE EXTREMELY SURPRISED THAT THE BAG(S) DID NOT DEPLOY AND THAT IT WAS THEIR BELIEF THAT THE BAG(S) SHOULD HAVE DEPLOYED. *TR
NHTSA ID
10502123
Incident
Mar 7, 2013
Mileage
12,000 mi
AirbagsSeat belts
Filed Aug 31, 2012
Crash reported1 injury reported
THE VEHICLE HIT A CONCRETE BARRIER ON AN EXIT RAMP FROM THE INTERSTATE. THE HIT WAS FRONT RIGHT OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO LOCK CAUSING THE DRIVER HEAD INJURY. *TR
NHTSA ID
10473221
Incident
Aug 19, 2012
Mileage
10,900 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own