RoadVitals

2011 Subaru Impreza Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
57
Latest Mar 9, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
14
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
7

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2011 Subaru Impreza, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Airbags1724.3%
  • Powertrain (other)68.6%
  • Brakes68.6%
  • Engine68.6%
  • Fuel system68.6%
  • Driver assistance34.3%
  • Interior & seats22.9%
  • Suspension22.9%
  • Body & structure22.9%
  • Seat belts11.4%
  • Steering11.4%
  • Tires & wheels11.4%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

17
reports

From owner reports, verbatim

TAKATA RECALL, BRAKE LAMP SWITCH FAILURE. WE LIVE IN A SMALL ALASKAN BUSH TOWN CALLED DILLINGHAM THAT'S NOT ON THE ROAD SYSTEM. WE (MYSELF AND AROUND 30+ OTHER RESIDENTS) HAVE BEEN TRYING TO GET SUBARU TO SEND A TECHNICIAN OUT FOR 2 YEARS NOW TO FIX OUR DEFECTIVE AIRBAGS. JUST TODAY WE RECEIVED A RECALL FOR OUR BRAKE LAMP SWITCH. WE CANNOT SIMPLY 'GO TO A DEALER'S AS THERE IS NONE. WE'D HAVE TO SEND OUR CAR AS FREIGHT TO ANCHORAGE (WHICH COSTS THOUSANDS AND CAN TAKE UPWARDS OF A MONTH) AND MOST OF THE TOWN CANNOT AFFORD TO DO SO. WE EVEN HAVE A FACEBOOK GROUP OF PEOPLE WHO NEED RECALLED CARS FIXED FROM SUBARU, HONDA AND TOYOTA. WE'VE BEEN CALLING AND WRITING FOR 2 YEARS AND NOTHING HAS EVER BEEN DONE. WE'RE JUST TOLD THAT 'THEYLL SEND SOMEONE OUT'. SOMEONE SHOULDN'T HAVE TO BE KILLED BY A DEFECTIVE AIRBAG OR IN AN ACCIDENT JUST TO GET THESE ISSUES FIXED.

NHTSA ID 11205871 · filed May 6, 2019

TAKATA RECALL: PER THE NOTIFICATION I RECEIVED IN THE MAIL, I ATTEMPTED TO MAKE AN APPOINTMENT AS SOON AS POSSIBLE TO HAVE THE NECESSARY WORK PERFORMED ON MY VEHICLE. THE DEALERSHIP WAS FARRISH SUBARU IN FAIRFAX, VA. I SCHEDULED MY APPOINTMENT LAST NIGHT FOR MARCH 25. I RECEIVED TWO EMAILS TODAY FROM THE DEALERSHIP. THE FIRST ADVISED ME THAT THEY HAD CANCELED MY APPOINTMENT. THE SECOND STATED THAT THEY PLANNED ON SCHEDULING ALL RECALL APPOINTMENTS FOR THE FIRST WEEK OF MAY, ALMOST TWO MONTHS FROM NOW, WHICH SEEMS LIKE AN UNACCEPTABLE AMOUNT OF TIME TO WAIT. I DO NOT HAVE ALTERNATIVE FORMS OF TRANSPORTATION READILY AVAILABLE AND I FREQUENTLY HAVE PASSENGERS RIDING IN MY CAR. I HAVE ATTACHED SCREENSHOTS OF THE EMAILS I RECEIVED FROM FARRISH SUBARU.

NHTSA ID 11189787 · filed Mar 18, 2019
All 17 reports naming airbags

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

9
reports

From owner reports, verbatim

Smoke starting coming from around the ignition.

NHTSA ID 11714471 · filed Jan 30, 2026

The contact owns a 2011 Subaru Impreza. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 16V738000 (Electrical System). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was 84,000.

NHTSA ID 11510774 · filed Mar 8, 2023
All 9 reports naming electrical

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

8
reports

From owner reports, verbatim

The contact owns a 2011 Subaru Impreza. The contact stated that while driving approximately 50-55 MPH, the sunroof exploded without impact. The contact was able to pull over safely. There were no reported injuries. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 92,860.

NHTSA ID 11685042 · filed Sep 4, 2025

DURING SLOW DRIVING OVER SPEED BUMPS OR HIGHWAY DRIVING OVER BRIDGE GAPS, THE DRIVER'S SIDE SUN VISOR WILL SUDDENLY AND SWIFTLY SWING DOWN INTO THE DRIVER'S LINE OF SIGHT. THE VISOR WILL NOT RETAIN ITS PROPERLY STOWED UP POSITION, AND CONTINUALLY DROOPS INTO THE LINE OF SIGHT. ATTEMPTS TO PUT THE SUN VISOR BACK UP FAIL, AS THE VISOR WILL DROP BACK DOWN INTO THE LINE OF SIGHT.

NHTSA ID 10846371 · filed Mar 14, 2016
All 8 reports naming visibility

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

6
reports

From owner reports, verbatim

RECENT 90K MILE SERVICE REVEALED THE NEED FOR TRANSMISSION LINE REPLACEMENT BECAUSE IT IS STARTING TO LEAK. WITH TWO PREVIOUS RECALLS ON 2011 SUBARU IMPREZA FOR BRAKE LINE CORROSION (WQK47 AND WQQ52), WOULD THE TRANSMISSION LINE ALSO BE SUSCEPTIBLE TO SIMILAR CORROSION PROBLEMS?

NHTSA ID 11090187 · filed Apr 25, 2018

2011 SUBARU IMPREZA. CONSUMER WRITES IN REGARDS TO A FAULTY TRANSMISSION CLUTCH. *SMD THE CONSUMER NOTICED ON COLD STARTS AND ESPECIALLY IF IT WAS COLD AND/OR RAINY THE THROW OUT BEARING WOULD HAVE A CONSISTENT SQUEAL. ONCE THE VEHICLE WAS WARMED UP AND OPERATING TEMPERATURE WAS REACHED, THE NOISE WOULD SUBSIDE. AT 50,000 MILES, THE CONSUMER WENT TO ANOTHER DEALERSHIP AND AN INSPECTION REVEALED THE CLUTCH WAS WORN. THE CONSUMER WAS INFORMED IT WAS NORMAL. AT THE SAME TIME, THE CONSUMER HAD AN ISSUE WITH THE 5TH GEAR GRINDING AND NOT BEING ABLE TO PUT THE VEHICLE INTO GEAR WITHOUT IT GRINDING. A FAULTY TRANSMISSION PART WAS REPLACED UNDER WARRANTY, ALSO, THE POWER STEERING RACK FAILED AND HAD TO BE REPLACED. SEVEN THOUSAND MILES LATER, THE SAME NOISE IN THE THROW OUT BEARING HAD RETURNED. THE DEALER WAS UNABLE TO FIND A PROBLEM. NOT ONLY WAS THERE A TRANSMISSION PROBLEM, BUT, A KNOCKING NOISE WAS COMING FROM THE ENGINE. THE DEALER CLAIMED THEY WERE GOING TO REPLACE THE ENGINE. HOWEVER, THE VEHICLE HAS BEEN SITTING A THE DEALER, FOR OVER A MONTH. *JB

NHTSA ID 10888367 · filed Aug 11, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

6
reports

From owner reports, verbatim

RECEIVED A RECALL REGARDING BRAKE LIGHT SWITCH BUT DEALERSHIP (SUBARU WAKEFIELD) HAS SAID THAT THEY DO NOT HAVE PARTS AND HAVE NO PLANS. I'VE ASKED FOR A REPLACEMENT VEHICLE UNTIL THIS SAFETY ISSUE CAN BE ADDRESSED AND I WAS DENIED. I WANT MY CAR REPAIRED OR REPLACED WITH A LOANER.

NHTSA ID 11185557 · filed Mar 9, 2019

I HAD LEASED MY 2011 IMPREZA 2.5I PREMIUM THROUGH METRIC SUBARU IN 2011, I EXTENDED MY 36 MONTH LEASE ANOTHER 5 MONTHS IN JUNE 2014 THROUGH CHASE BANK, AND WAS NOW IN THE PROCESS OF BUYING THE CAR THROUGH CHASE. ON OCTOBER 11, 2014, AFTER DOING A COURTESY MULTI-POINT INSPECTION, [XXX], THE SERVICE ADVISOR, ADVISED ME TO GET OUT OF THIS CAR AND INTO A NEW CAR WITH AN EXTENDED WARRANTY, SHE TOLD ME THAT I NEEDED REAR BRAKE PADS FOR $265 AND MY STRUTS WERE SWEATING AND I WOULD NEED TO REPLACE THEM FOR $1,100. I LEFT THERE, MY BRAKES WERE NOW SQUEALING... VERY ODD. I CALLED SUBARU OF AMERICA AND SPOKE TO [XXX], I ASKED IF THEY BE ABLE TO SOMEHOW EXTEND MY WARRANTY TO COVER THE COST OF THE REAR STRUTS, [XXX] SAID THAT SOA WOULD COVER THE COST. [XXX] MADE ARRANGEMENTS WITH RICH, THE SERVICE MANAGER AT METRIC, AND I SCHEDULED AN APPOINTMENT FOR OCTOBER 18, 2014 TO HAVE THE REAR STRUTS AND REAR BRAKE PADS REPLACED. I LEFT METRIC SUBARU WITH A VIBRATION IN MY SEAT AND ON THE FLOOR, AND A BOUNCINESS/BUMPINESS IN MY SEAT, THE BELTS, ENGINE AND EXHAUST SEEMS TO VIBRATE AND SOUND MUCH LOUDER. ONE WEEK LATER, NORTH COAST SUBARU TELLS ME I NOW NEED FRONT BRAKES AND I HAVE A BEND IN THE RIM OF THE FRONT LEFT SIDE AND MY TIRE IS RIPPED ON THE FRONT RIGHT SIDE, AND I NEED MY FRONT WHEELS BALANCED. THE PRICE TAG FOR THIS $550. TWO WEEKS LATER, COMPETITION SUBARU RECOMMENDS A BRAKE AND STEERING FLUID FLUSH AND AN OIL CHANGE, BECAUSE MY FLUIDS MAY BE CONTAMINATED. METRIC SUBARU TOPPED OFF MY FLUIDS ON OCTOBER 11? OTHER THAN THAT, THEY TELL ME MY CAR IS FINE. BUT IT'S NOT! GRAND PRIX SUBARU ALSO TELLS ME, "YOUR CAR IS FINE." I HAVE KEPT [XXX] WELL INFORMED, ALL SHE SAY IS "I AM SORRY YOU ARE HAVING SO MANY ISSUES WITH YOUR CAR". SUBARU IS DESTROYING MY CAR AND BLACKBALLING ME FROM ALL OF THE DEALERSHIPS. THERE IS ANOTHER BRAKELINE RECALL COMING UP... WHERE CAN I FIND AN HONEST SUBARU DEALERSHIP? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID 10672888 · filed Jan 16, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

6
reports

From owner reports, verbatim

National Highway Traffic Safety Admin March 9, 2026 I am submitted a vehicle safety complaint regarding a 2011 Subaru that I recently purchased on [XXX]. I purchased a used 2011 Subaru Impreza from Clear Cut Auto {241 S Dupont Hghwy – New Castle, DE 1920 (302-322-2050) on [XXX] for $5,147.04. The dealership person name was Erika Fernandez which reported the car was recently dropped of by a female owner a few days ago. The dealership issued temporary tags on the vehicle with the registration. The vehicle was sold as “as is”. Within three (3) days of purchase the vehicle On Sunday [XXX] while my [XXX] son was driving on a major highway, the vehicle suddenly showed a engine light which blink on and immediately went out. Thereafter, the car started smoking and was engulfed in flames ie: caught on fire. I am grateful that my [XXX] son was able to exit the vehicle safely and quickly to avoid injury. The car was completely destroyed by the result of the fire internally and externally. This created a serious life-threatening safety situation for my [XXX] son, which had to exit the vehicle quickly to avoid injury. Multiple people on the highway witnessed the fire. I am concerned that the vehicle sold to me by Clean Cut Auto (owner Lonnie and dealer Erika Fernandez) may have had a serious pre-existing defect involving the engine, electrical system or fuel system that caused the fire while the vehicle was being driven. I am submitting this complaint so that the incident can be investigated as a potential safety defect involving this vehicle model. 2011 Subaru Impreza VIN# [XXX] Fire Date: [XXX] Registration: [XXX] Location: [XXX] – [XXX] from [XXX] 3.04 miles from New Castle Municipality Police Report [XXX] Cpl Diprima -Troop 2 State Police 302-834-2620 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID 11723119 · filed Mar 9, 2026

3 TIMES MY ENGINE HAS NEEDED A SHORT BLOCK REPLACEMENT. I HAVE BROUGHT CAR IN FOR ALL SCHEDULED MAINTENANCE AND HAVE CHANGED THE OIL EVERY 3500-4000 MILES. THE FIRST ENGINE PROBLEM OCCURRED AT 26,250 MI. I NOTICED A KNOCKING SOUND AND BROUGHT TO SUBARU DEALER. DIAGNOSIS: "BEARING DAMAGE TO CONNECTING ROD BEARING FOR CYLINDER 2." SHORT BLOCK REPLACED, UNDER WARRANTY. (SEE DOCS) 2ND INCIDENT OCCURRED AT 51,232 MILES. THIS TIME THERE WAS NO WARNING AND I WAS ON AN INTERSTATE WHEN THE ENGINE SEIZED AND ALL POWER WAS LOST. TOWED TO A SUBARU DEALER. NO DIAGNOSIS WAS GIVEN AT THAT TIME BUT SHORT BLOCK WAS AGAIN REPLACED. THIS TIME I HAD TO PAY FOR THE TEARDOWN ($222) BUT SUBARU, AFTER NUMEROUS PHONE CALLS AGREED TO DO THE WORK AS A "GOOD WILL GESTURE." (SEE DOCS) THE 3RD & LAST MALFUNCTION OCCURRED AT 58,700 MILES, A MERE 7,000 MILES SINCE THE LAST ENGINE WAS REPLACED. AGAIN, I WAS ON THE INTERSTATE AND WITH A MOMENTS NOTICE (REDUCTION IN POWER) THE ENGINE SEIZED. IT WAS SHEER LUCK THAT I WAS NOT KILLED TRYING TO MOVE OVER 6 LANES WITH NO POWER OR STEERING TO GET OFF THE HIGHWAY. TOWED TO A SUBARU DEALER. I DO NOT HAVE ANY PAPERWORK FROM THIS LAST INCIDENT. SUBARU SAID THEY WOULD PAY FOR ENTIRE REPAIR. BUT BEFORE I COULD MAKE AN INFORMED DECISION, I ASKED FOR WRITTEN DOCUMENTATION OF THE PROBLEM, CAUSE AND A DETAILED REPAIR DESCRIPTION. I HAVE NOT RECEIVED THIS INFORMATION & DID NOT GIVE CONSENT TO REPAIR CAR. JUST GOT A CALL FROM THE DEALER SAYING CAR WAS REPAIRED AND READY FOR PICKUP. THE ONLY INFORMATION I HAVE REGARDING THIS LAST SEIZURE WAS FROM A SUBARU OF AMERICA CUSTOMER SERVICES REP WHO VERBALLY TOLD ME THAT "THE CYLINDER 4 ROD WAS THROWN." THE CAR IS CURRENTLY AT THE DEALER. THERE IS SOMETHING SERIOUSLY WRONG WHEN A VEHICLE WITH ONLY 58000 MILES NEEDS 3 ENGINES. I REFUSE TO DRIVE THIS VEHICLE AGAIN. I WILL NOT JEOPARDIZE MY LIFE AND OF THOSE AROUND ME.

NHTSA ID 11192459 · filed Mar 29, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

6
reports

From owner reports, verbatim

National Highway Traffic Safety Admin March 9, 2026 I am submitted a vehicle safety complaint regarding a 2011 Subaru that I recently purchased on [XXX]. I purchased a used 2011 Subaru Impreza from Clear Cut Auto {241 S Dupont Hghwy – New Castle, DE 1920 (302-322-2050) on [XXX] for $5,147.04. The dealership person name was Erika Fernandez which reported the car was recently dropped of by a female owner a few days ago. The dealership issued temporary tags on the vehicle with the registration. The vehicle was sold as “as is”. Within three (3) days of purchase the vehicle On Sunday [XXX] while my [XXX] son was driving on a major highway, the vehicle suddenly showed a engine light which blink on and immediately went out. Thereafter, the car started smoking and was engulfed in flames ie: caught on fire. I am grateful that my [XXX] son was able to exit the vehicle safely and quickly to avoid injury. The car was completely destroyed by the result of the fire internally and externally. This created a serious life-threatening safety situation for my [XXX] son, which had to exit the vehicle quickly to avoid injury. Multiple people on the highway witnessed the fire. I am concerned that the vehicle sold to me by Clean Cut Auto (owner Lonnie and dealer Erika Fernandez) may have had a serious pre-existing defect involving the engine, electrical system or fuel system that caused the fire while the vehicle was being driven. I am submitting this complaint so that the incident can be investigated as a potential safety defect involving this vehicle model. 2011 Subaru Impreza VIN# [XXX] Fire Date: [XXX] Registration: [XXX] Location: [XXX] – [XXX] from [XXX] 3.04 miles from New Castle Municipality Police Report [XXX] Cpl Diprima -Troop 2 State Police 302-834-2620 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID 11723119 · filed Mar 9, 2026

2011 Subaru WRX STI would not start, the fuel pump connector power pin on the fuel pump melted also burned the connector. Gas now is entering the fuel pump connecter. This is a fire hazard.

NHTSA ID 11426506 · filed Jul 26, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

3
reports

From owner reports, verbatim

I experienced a sudden acceleration issue when parking my car in January 2020. As I was pulling into my parking spot and removed my foot from the gas pedal to the brake the gas pedal quickly went all the way to the floor and the car sped forward despite the fact that my foot was on the brake. The car was stopped by a large pile of snow. There was some damage to the bumper. Took the car to the dealership and was told they couldn't find any issue with the car. The problem only happened once to mee but I read of similar things happening with other makes and models of Subarus so I wanted to report it.

NHTSA ID 11417397 · filed May 17, 2021

IN COLD WEATHER (APPROX. 10 DEGREES FAHRENHEIT OR BELOW) UPON STARTING THE VEHICLE A HIGH-PITCHED NOISE CAN BE HEARD AND THE TRACTION CONTROL WARNING LIGHT AND HILL-HOLD WARNING LIGHT AT TIMES SIMULTANEOUSLY ILLUMINATE. EACH TIME I HAVE CYCLED THE IGNITION OFF AND THEN STARTED THE VEHICLE AGAIN THE WARNING LIGHTS ARE NO LONGER ON. IN SUCH EXTREME TEMPERATURES THIS FORCES ME TO DECIDE BETWEEN CLEARING THE WARNING LIGHTS IN THIS MANNER AND HOPING THE VEHICLE WILL START AGAIN DUE TO THE STRAIN PLACED ON THE VEHICLE'S BATTERY IN SUCH CONDITIONS OR LEAVING THE WARNING LIGHTS ILLUMINATED KNOWING THAT I WILL HAVE LIMITED SAFETY ASSIST FROM THE AFFECTED SYSTEMS IN THESE EXTREME DRIVING CONDITIONS. IN EITHER CIRCUMSTANCE I AM FORCED TO MAKE AN UNFAVORABLE CHOICE. I HAVE CONTACTED SUBARU OF AMERICA TO DOCUMENT THIS CONCERN. *TR

NHTSA ID 10563580 · filed Feb 9, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

2
reports

From owner reports, verbatim

WITHIN 10 MINUTES OF STARTING THE VEHICLE ACTIVATING THE SEAT HEATER ASSOCIATED TO THE DRIVER SEAT A BURNING SMELL BEGAN TO BECOME APPARENT IN THE PASSENGER CABIN. EVENTUALLY THE SMELL DEVELOPED INTO PAIN IN THE LEGS AND THERE WAS A HOLE BURNED INTO THE DRIVER SEAT. THE SEAT HEATER WAS STILL OPERATING AT FULL CAPACITY AND SUPPLYING ENERGY TO THE SYSTEM AS IT WAS IGNITING THE DRIVER SEAT. THIS EVENT OCCURED ON 140TH IN RENTON, WASHINGTON. THE VEHICLE WAS ON THE ROADWAY TRAVELING WITH TRAFFIC WHEN IT OCCURED.

NHTSA ID 10945798 · filed Jan 17, 2017

WHILE STATIONARY OR IN MOTION, THE PASSENGER DETECTION SENSOR IN THE PASSENGER SEAT WILL REGULARLY (MORE THAN 50% OF THE TIME) NOT DETECT A FULL-GROWN ADULT PASSENGER WEIGHING ~115 POUNDS AND AS A RESULT WILL NOT TURN ON THE PASSENGER AIR BAG. THE CAR WILL ONLY TURN ON THE AIRBAG (AND DISABLE THE 'PASSENGER AIRBAG OFF' LIGHT) AFTER THE PASSENGER VIGOROUSLY BOUNCES SEVERAL TIMES ON THE SEAT. THIS IS A HAZARD TO ANYONE THAT DOES NOT APPRECIATE THE AIRBAG SENSOR LIGHT AND SUBSEQUENTLY BOUNCE IN THE SEAT.

NHTSA ID 10817385 · filed Jan 2, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

2
reports

From owner reports, verbatim

I HAD LEASED MY 2011 IMPREZA 2.5I PREMIUM THROUGH METRIC SUBARU IN 2011, I EXTENDED MY 36 MONTH LEASE ANOTHER 5 MONTHS IN JUNE 2014 THROUGH CHASE BANK, AND WAS NOW IN THE PROCESS OF BUYING THE CAR THROUGH CHASE. ON OCTOBER 11, 2014, AFTER DOING A COURTESY MULTI-POINT INSPECTION, [XXX], THE SERVICE ADVISOR, ADVISED ME TO GET OUT OF THIS CAR AND INTO A NEW CAR WITH AN EXTENDED WARRANTY, SHE TOLD ME THAT I NEEDED REAR BRAKE PADS FOR $265 AND MY STRUTS WERE SWEATING AND I WOULD NEED TO REPLACE THEM FOR $1,100. I LEFT THERE, MY BRAKES WERE NOW SQUEALING... VERY ODD. I CALLED SUBARU OF AMERICA AND SPOKE TO [XXX], I ASKED IF THEY BE ABLE TO SOMEHOW EXTEND MY WARRANTY TO COVER THE COST OF THE REAR STRUTS, [XXX] SAID THAT SOA WOULD COVER THE COST. [XXX] MADE ARRANGEMENTS WITH RICH, THE SERVICE MANAGER AT METRIC, AND I SCHEDULED AN APPOINTMENT FOR OCTOBER 18, 2014 TO HAVE THE REAR STRUTS AND REAR BRAKE PADS REPLACED. I LEFT METRIC SUBARU WITH A VIBRATION IN MY SEAT AND ON THE FLOOR, AND A BOUNCINESS/BUMPINESS IN MY SEAT, THE BELTS, ENGINE AND EXHAUST SEEMS TO VIBRATE AND SOUND MUCH LOUDER. ONE WEEK LATER, NORTH COAST SUBARU TELLS ME I NOW NEED FRONT BRAKES AND I HAVE A BEND IN THE RIM OF THE FRONT LEFT SIDE AND MY TIRE IS RIPPED ON THE FRONT RIGHT SIDE, AND I NEED MY FRONT WHEELS BALANCED. THE PRICE TAG FOR THIS $550. TWO WEEKS LATER, COMPETITION SUBARU RECOMMENDS A BRAKE AND STEERING FLUID FLUSH AND AN OIL CHANGE, BECAUSE MY FLUIDS MAY BE CONTAMINATED. METRIC SUBARU TOPPED OFF MY FLUIDS ON OCTOBER 11? OTHER THAN THAT, THEY TELL ME MY CAR IS FINE. BUT IT'S NOT! GRAND PRIX SUBARU ALSO TELLS ME, "YOUR CAR IS FINE." I HAVE KEPT [XXX] WELL INFORMED, ALL SHE SAY IS "I AM SORRY YOU ARE HAVING SO MANY ISSUES WITH YOUR CAR". SUBARU IS DESTROYING MY CAR AND BLACKBALLING ME FROM ALL OF THE DEALERSHIPS. THERE IS ANOTHER BRAKELINE RECALL COMING UP... WHERE CAN I FIND AN HONEST SUBARU DEALERSHIP? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID 10672888 · filed Jan 16, 2015

VEHICLE HAS SEVERE VIBRATION AT SPEEDS ABOVE 55MPH. TIRES HAVE BEEN ROAD FORCE BALANCED TWICE AND SOA TSB FOR STEERING COLUMN, STEERING WHEEL, CONTROL ARMS AND VARIOUS BUSHINGS HAVE BEEN INSTALLED. THE CAR IS WORSE THAN EVER. VEHICLE ALSO "HUNTS" OR SHIMMYS ON DRY LEVEL HIGHWAYS CREATING AN UNSAFE OUT OF CONTROL FEELING. PLEASE INVESTIGATE THIS. *TR

NHTSA ID 10393868 · filed Mar 31, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

2
reports

From owner reports, verbatim

THE 2008-2014 SUBARU IMPREZA WRX AND STI HAVE A DESIGN FLAW WHERE THE PEDAL MOUNTING BOX IS SPOT-WELDED TO THE FIREWALL USING ONLY A HANDFUL OF TINY SPOT WELDS. THE FIREWALL ITSELF IS OF A WEAK DESIGN AND INHERENTLY HAS QUITE A BIT OF FLEX AND OVER TIME AND NORMAL USE THESE SPOT WELDS FAIL FROM TOO MUCH STRESS AND THE PEDALS WILL BEGIN TO SQUEAK, CREAK, POP AND EVENTUALLY THE PEDALS WILL MOVE AWAY FROM THE FIREWALL WHEN DEPRESSED. ONCE THIS HAPPENS THE CLUTCH WILL NO LONGER PROPERLY ENGAGE OR DISENGAGE AND THE CAR WILL NO LONGER BE DRIVABLE.

NHTSA ID 10891732 · filed Jul 29, 2016

CLUTCH PEDAL SQUEAKS WHILE BEING DEPRESSED. CLUTCH PEDAL IS ATTACHED TO THE FIREWALL. FIREWALL JOINT IS WEAK. BRAKE PEDAL WILL SLIGHTLY SHIFT WHEN CLUTCH IS DEPRESSED. THERE IS CURRENTLY ONLY MINOR MOVEMENT BUT IT HAS BECOME WORSE AND WORSE. THERE ARE SHOPS THAT OFFER A "REPAIR" BY RE-WELDING THE FIREWALL BUT IT IS AN EXPENSIVE FIX. I FORESEE THIS BEING A SAFETY ISSUE AND NEEDS TO BE A RECALL. THE FIREWALL SEAMS COULD BREAK AND WE COULD LOSE OUR BRAKING. ALSO, THE FIREWALL WOULD NOT BE ABLE TO DO ITS JOB OF PROTECTING US FROM A POTENTIAL FIRE. PLEASE ADVISE. I WANT THIS REPAIRED BEFORE IT BECOMES A MAJOR OR CATASTROPHIC ISSUE. *TR

NHTSA ID 10606350 · filed Jun 26, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

1
report

From owner reports, verbatim

THE VEHICLE HIT A CONCRETE BARRIER ON AN EXIT RAMP FROM THE INTERSTATE. THE HIT WAS FRONT RIGHT OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO LOCK CAUSING THE DRIVER HEAD INJURY. *TR

NHTSA ID 10473221 · filed Aug 31, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

1
report

From owner reports, verbatim

VEHICLE HAS SEVERE VIBRATION AT SPEEDS ABOVE 55MPH. TIRES HAVE BEEN ROAD FORCE BALANCED TWICE AND SOA TSB FOR STEERING COLUMN, STEERING WHEEL, CONTROL ARMS AND VARIOUS BUSHINGS HAVE BEEN INSTALLED. THE CAR IS WORSE THAN EVER. VEHICLE ALSO "HUNTS" OR SHIMMYS ON DRY LEVEL HIGHWAYS CREATING AN UNSAFE OUT OF CONTROL FEELING. PLEASE INVESTIGATE THIS. *TR

NHTSA ID 10393868 · filed Mar 31, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

CONTINENTAL EXTREME CONTACT DW TIRES THAT CAME WITH USED SUBARU HAVE ALMOST NO WEAR ON TREAD, BUT WHEN I ASKED THAT THEY BE SWAPPED WITH THE CAR'S WINTER TIRES, TECHNICIAN SAID THEY WEREN'T SAFE BECAUSE OF CRACKS IN THE TREADS. THESE TIRES ARE ONLY 2 YEARS OLD, MANUFACTURED IN MARCH 2013, AND HAVE BEEN STORED IN COVERED SHED SINCE LATE LAST FALL (SO NO EXCUSE FOR SUNLIGHT DEGRADATION). CONTINENTAL'S WARRANTEE IS ONLY FOR ORIGINAL BUYER, SO WE'RE OUT OF LUCK. DEFINITELY WILL NOT REPLACE THESE WITH CONNENTALS!!!!

NHTSA ID 10722337 · filed May 29, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .