Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Jan 1, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
15%
of 75 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2016 Subaru Impreza submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
Shown in the owner’s own words, exactly as filed
Driver assistance
Filed Jan 1, 2025
While driving a multi lane road with traffic going same direction in front of me, if one or more cars begin to slow for a left or right turn, the auto braking feature begins to slow and will try to stop my car. Problem is that the car in front of me turning isn't in my lane. I have a clear lane ahead and suddenly the system brakes. still locked onto the car in front, but doesn't recognize the clear road ahead and I can easily pass it on by. I've nearly been re ended because the guy behind me wasn't thinking I would suddenly brake for nothing. It happened with adaptive cruise control, and with that off, the auto braking system, or "accident avoidance" system. I have have more near misses driving this car than with any other car I've had without the system. This system is dangerous, it doesn't work like it was intended.
NHTSA ID
11633515
Incident
Jun 8, 2016
Driver assistanceFuel systemPowertrain (other)
Filed Feb 6, 2022
Crash reported
In November of 2018 and again January 31, 2022. In November 2018, I was backing up in small parking lot tap the gas pedal. and my car speed up going backwards, even when I was pushing the brake. What stopped the momentum was another car, my car crashed into caused extensive damage to that car( it was totaled) . The second time; I turned the wheels to back-in as I had a several times into my driveway. The car was to far over, but because I was not centered enough in the driveway, I moved forward to realign myself. The car seemed to hesitate as I moved forward, before putting it in reverse. I Put the car in reverse, lightly hit gas the car seem to take off as if it was a rocket backing up into driveway and went through the back wall of my garage ( because there was so much snow it came to a stop). My daughter was observed on the ring camera. I have been very sensitive to making sure since first time to be more aware. It is significant to note prior to this occurrence my car did this in smaller spurts ,( but did not think anything of it , I took my car in for all of the checks) but I was able to control it by putting foot on brake, It's like this time the engine revved up on its own. This time the car was totaled. ( The back window shattered. A lot of damage underneath the car. I will not be buying another Subaru. It was my dream car:(. I was very traumatized.)I was diligent with the maintenance of the car. I informed my insurance company.
NHTSA ID
11450687
Incident
Jan 31, 2022
Driver assistanceElectrical
Filed Jul 29, 2021
The contact owns a 2016 Subaru Impreza. The contact stated while driving at a low rate of speed and making a right turn, the vehicle suddenly experienced unintended acceleration causing the driver to lose control of the steering and drive into the opposite lane and into the neighbor’s yard. After shifting into neutral, the vehicle decelerated. The vehicle was later towed to the dealer who was unable to duplicate the failure. In addition, on several occasions when turning the vehicle off, the key would remain stuck in the ignition switch. The cause of the failure was not determined. The manufacturer was not notified of the failure. The failure mileage was 24,800. The Vin was not available.
NHTSA ID
11426926
Incident
Jul 22, 2021
Mileage
24,800 mi
Driver assistance
Filed Aug 28, 2020
KEY WILL NOT COME OUT OF THE IGNITION WHICH HAPPENS EVERY DAY SINCE THE FIRST HAPPENING ON 8/22/20. AFTER GOOGLING IT APPEARS THIS IS A COMMON OCCURRENCE WITH 2016 IMPREZAS AND OUTBACKS.
NHTSA ID
11351771
Incident
Aug 22, 2020
AirbagsBrakesDriver assistance
Filed Jul 13, 2019
Crash reported
WHILE CAR WAS SLOWING IN A PARKING LOT AREA, TURNING AND BRAKING (HAVE WITNESS TO ATTEST TO THIS), IT HAD SUA (SUDDEN UNINTENDED ACCELERATION) AS I WAS ABOUT TO PARK AND THE VEHICLE WENT OVER A CURB AND THROUGH A BUILDING WALL IN LESS THAN 10 SECONDS. THE AIR BAGS DID NOT DEPLOY. THIS CAR ALSO HAD A RECENT RECALL INVOLVING THE ELECTRICAL BRAKE SYSTEM LIGHTS/SENSORS. THERE WAS NO ALCOHOL, PILLS OR ANYTHING OF THAT SORT INVOLVED AND NOR WAS A CELL PHONE IN PLAY AND NO DISTRACTIONS. THE CAR WAS BEING PARKED, AS IS THE CASE EVERYDAY AND THERE WAS A JOLT OF ACCELERATION AS I WAS DOING SO, WHICH IN TURN CAUSED CONFUSION AND PANIC. MY FOOT WAS NOT ON THE ACCELERATION AS THIS HAPPENED. I AM VERY FORTUNATE THAT NO ONE WAS HURT. ALTHOUGH, SEEING HOW I HAVE NEVER BEEN INVOLVED IN A WRECK BEFORE, THIS HAS ALL BEEN VERY TRAUMATIC. (DRIVING FOR ALMOST 20 YEARS) I HAVE NOTIFIED MY INSURANCE AND SUBARU ABOUT WHAT HAPPENED. HOPEFULLY THEY CAN SHED SOME LIGHT ON THE SITUATION SO IT WON'T HAPPEN TO ANYWAY ONE ELSE. THE OTHER PEOPLE THAT IT HAS HAPPENED TO, UPON RESEARCH, MY HEART GOES OUT TO THEM.
NHTSA ID
11231541
Incident
Jul 8, 2019
Mileage
28,817 mi
BrakesDriver assistanceElectrical
Filed Mar 13, 2019
THE BRAKE STOP SWITCH FAILS INTERMITTENTLY CAUSING DASH LIGHTS TO SHOW THE HILL BRAKE ASSIST, STABILITY CONTROL, AND ABS SYSTEMS HAVE STOPPED FUNCTIONING. ANOTHER SIDE-EFFECT OF THIS SITUATION IS THE FAILURE OF THE BRAKE LIGHTS CAUSING A RISK OF REAR COLLISION IF THE DRIVER CONTINUES TO DRIVE EVEN WHEN THE DASH LIGHTS GO OFF. AN EXTREMELY UNSAFE DRIVING SITUATION.
NHTSA ID
11186615
Incident
Mar 13, 2019
Mileage
66,265 mi
Driver assistance
Filed Feb 3, 2019
Crash reported
EXPERIENCED UNEXPECTED ACCELERATION WHEN TAKING MY FOOT OFF THE BREAK WHEN BACKING OUT OF A PARKING SPOT; SUCCESSFULLY STOPPED THE CAR WITH THE BREAK HOWEVER WHEN I TOOK MY FOOT OFF THE BREAK AGAIN TO GO FORWARD, THE CAR ACCELERATED DRIVING OVER A SMALL ISLAND AND HIT A PARKED CAR WHICH WAS PUSHED INTO ANOTHER PARK CAR. AIRBAGS DID NOT DEPLOY. NO INJURIES WERE SUSTAINED. RECENTLY AN OUTSIDE AGENCY WAS HIRED BY SUBARU AND AN ENGINEER FROM THIS AGENCY COMPLETED AN INSPECTION. AM WAITING TO GET THE RESULTS OF THIS REPORT.
NHTSA ID
11173830
Incident
Oct 27, 2018
Mileage
24,000 mi
Driver assistance
Filed May 8, 2017
TL* THE CONTACT OWNS A 2016 SUBARU IMPREZA. THE CONTACT STATED THAT THE VEHICLE ACCELERATED AT A HIGH RATE OF SPEED AND SURGED WHILE MAKING A TURN IN EITHER DIRECTION. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED BY A DEALER. THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE IF THEY COULD PROVIDE A SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ID
10984238
Incident
Apr 29, 2017
Driver assistance
Filed Nov 21, 2016
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2016 SUBARU IMPREZA. WHILE DRIVING 3 MPH, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A WHIPLASH AND A BLOODY NOSE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,047.
NHTSA ID
10927234
Incident
Nov 17, 2016
Mileage
2,047 mi
Driver assistance
Filed Jun 28, 2016
TL* THE CONTACT OWNS A 2016 SUBARU IMPREZA. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE UNINTENTIONALLY ACCELERATED WITHOUT WARNING. THE FAILURE RECURRED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,500. THE VIN WAS NOT AVAILABLE.
NHTSA ID
10877160
Incident
Jun 20, 2016
Mileage
34,500 mi
Driver assistance
Filed Jun 6, 2016
WHEN TRYING TO ACCELERATE RAPIDLY FROM A STANDING OR SLOW MOVING POSITION THE CAR STALLS OFTEN TIMES LEAVING YOU MOMENTARILY STOPPED IN THE FACE OF ONCOMING TRAFFIC.THIS ACTION IS SPORADIC, IT DOES NOT HAPPEN EVERY TIME YOU MASH THE ACCELERATOR FOR TAKE-OFF . THE DEALER MECHANIC SAYS IT HAS BEEN A NORMAL PROBLEM WITH THIS CAR.
NHTSA ID
10872648
Incident
Apr 12, 2016
Mileage
10,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own