2016 Subaru Impreza Problems

The variable fan speed control for the cabin air melted. The dial could no longer be moved and the assembly, once removed, had parts that were melted. Subaru was not interested. Cost me $1200 to get it fixed. Unfortunately, I cannot locate any pictures.

Intermittently unable to remove the keys from ignition after placing the car into Park and shutting off the engine. (Instances where keys remain stuck/locked in the ignition requiring someone to 'muscle' them out of there). I believe this is linked to a faulty sensor not allowing the keys to be released. Second complaint: The headset unit on the car, (starlink), has a touchscreen that no longer responds to touch and I believe is slowly draining the battery from the car. Subaru is unwilling to service the vehicle for either problem without a service fee.

Hello, I just purchase this vehicle from a dealership, 615 auto sales. After purchasing the vehicle I decided to go and get the recall done that was never done to the vehicle at the repair shop they did the recall but then ask me where did I purchase this vehicle from then I told them. The repair shop told me the grim news that the car was very rusted and should have not been sold like it was. There was nothing on the CARFAX about anything else and the shop told me that the car was a safety hazard. When I purchase the vehicle AS IS all I have seen was a TPM light on and a recall and getting some tires they were also bad but did not have any knowledge of how bad the frame was even there were rust in the engine bay area like it been sitting in water or something but nothing was reported on the CARFAX.

Engine light came on. Checked it, the failure was the transmission solenoid. It reported that a failure was about to occur. Brought it into the Subaru dealership because the will not sell any transmission parts to repair shops in the Phoenix area. I am not sure if I would have had a bigger problem, or not had I not taken it in right away.

While driving a multi lane road with traffic going same direction in front of me, if one or more cars begin to slow for a left or right turn, the auto braking feature begins to slow and will try to stop my car. Problem is that the car in front of me turning isn't in my lane. I have a clear lane ahead and suddenly the system brakes. still locked onto the car in front, but doesn't recognize the clear road ahead and I can easily pass it on by. I've nearly been re ended because the guy behind me wasn't thinking I would suddenly brake for nothing. It happened with adaptive cruise control, and with that off, the auto braking system, or "accident avoidance" system. I have have more near misses driving this car than with any other car I've had without the system. This system is dangerous, it doesn't work like it was intended.

In November of 2018 and again January 31, 2022. In November 2018, I was backing up in small parking lot tap the gas pedal. and my car speed up going backwards, even when I was pushing the brake. What stopped the momentum was another car, my car crashed into caused extensive damage to that car( it was totaled) . The second time; I turned the wheels to back-in as I had a several times into my driveway. The car was to far over, but because I was not centered enough in the driveway, I moved forward to realign myself. The car seemed to hesitate as I moved forward, before putting it in reverse. I Put the car in reverse, lightly hit gas the car seem to take off as if it was a rocket backing up into driveway and went through the back wall of my garage ( because there was so much snow it came to a stop). My daughter was observed on the ring camera. I have been very sensitive to making sure since first time to be more aware. It is significant to note prior to this occurrence my car did this in smaller spurts ,( but did not think anything of it , I took my car in for all of the checks) but I was able to control it by putting foot on brake, It's like this time the engine revved up on its own. This time the car was totaled. ( The back window shattered. A lot of damage underneath the car. I will not be buying another Subaru. It was my dream car:(. I was very traumatized.)I was diligent with the maintenance of the car. I informed my insurance company.

The contact owns a 2016 Subaru Impreza. The contact stated that while driving approximately 15 MPH and while attempting to avoid a collision with a second vehicle, the contact lost control of the steering and crashed into a tree. During the crash, the front end of the vehicle was damaged but no air bags were deployed. The contact sustained facial and dental injuries along with injuries to the left knee, left arm, and chest which required medical treatment. The vehicle was not towed. A police report was taken at the scene. The cause of the failure was not yet determined. The local dealer was contacted. The manufacturer was not yet notified. The failure mileage was 46,000.

WHEN DRIVING WITH A FRONT SEAT PASSENGER THE PASSENGER BECOMES UNRECOGNIZED AND AIR BAG LIGHTS COME ON. THIS HAPPENS INTERMITTENTLY. THIS HAPPENS WILL DRIVING

WHILE CAR WAS SLOWING IN A PARKING LOT AREA, TURNING AND BRAKING (HAVE WITNESS TO ATTEST TO THIS), IT HAD SUA (SUDDEN UNINTENDED ACCELERATION) AS I WAS ABOUT TO PARK AND THE VEHICLE WENT OVER A CURB AND THROUGH A BUILDING WALL IN LESS THAN 10 SECONDS. THE AIR BAGS DID NOT DEPLOY. THIS CAR ALSO HAD A RECENT RECALL INVOLVING THE ELECTRICAL BRAKE SYSTEM LIGHTS/SENSORS. THERE WAS NO ALCOHOL, PILLS OR ANYTHING OF THAT SORT INVOLVED AND NOR WAS A CELL PHONE IN PLAY AND NO DISTRACTIONS. THE CAR WAS BEING PARKED, AS IS THE CASE EVERYDAY AND THERE WAS A JOLT OF ACCELERATION AS I WAS DOING SO, WHICH IN TURN CAUSED CONFUSION AND PANIC. MY FOOT WAS NOT ON THE ACCELERATION AS THIS HAPPENED. I AM VERY FORTUNATE THAT NO ONE WAS HURT. ALTHOUGH, SEEING HOW I HAVE NEVER BEEN INVOLVED IN A WRECK BEFORE, THIS HAS ALL BEEN VERY TRAUMATIC. (DRIVING FOR ALMOST 20 YEARS) I HAVE NOTIFIED MY INSURANCE AND SUBARU ABOUT WHAT HAPPENED. HOPEFULLY THEY CAN SHED SOME LIGHT ON THE SITUATION SO IT WON'T HAPPEN TO ANYWAY ONE ELSE. THE OTHER PEOPLE THAT IT HAS HAPPENED TO, UPON RESEARCH, MY HEART GOES OUT TO THEM.

AFTER RECEIVING A RECALL NOTICE BY EMAIL FOR NHTSA RECALL ID 19V-149, I CALLED FOX SUBARU OF GRAND RAPIDS, MI (888-658-9163) FOR RECALL REPAIR. THE SERVICE DEPARTMENT TOLD ME THAT I WOULD NOT BE ABLE TO GET IN FOR RECALL REPAIRS FOR AT LEAST TWO MONTHS OR LONGER, WHICH IS WELL BEYOND A REASONABLE TIME FOR REPAIR OF AN URGENT SAFETY RECALL.

In June 2020, 3 months after buying my 2016 Impreza used, the windshield randomly cracked from the bottom of the windshield and travelled upwards on the passenger side. Over the couple of weeks it took before getting replaced, the crack continued to spread splitting in multiple directions, including travelling across the bottom of the windshield and coming up the middle. By the time I was able to get the windshield replaced, there was about 3 and half feet cracked in total. When this crack occurred, I realized that it was a PGW windshield and not the original, meaning that it had been replaced before my purchase. The windshield was replaced with a XYG windshield by a third party and paid for by Subaru. Now in April 2022, I went to get into my car one morning and noticed that the windshield had spontaneously cracked from the bottom up in the middle of the windshield and the crack stretches about 10 inches. Additionally, the crack can only be felt from the inside and there is no damage to the outside. Based on me now needing to replace it for at least the third time since 2016, I question the quality of how the windshield fits and the seal if this is such a frequent issue.

Windshield spontaneously cracked. Additionally, windshield wiper reservoir leaks but dealer says it’s fine.

I contacted Subaru in Mentor Oh at adventure subaru under TSB 19V065000 and was told to take it in to get looked at, my issue when I purchased the car at 67k miles i found that the car had a loud clunky sound while steering and going over bumps. After seeing the dealer and the stated the issue was from the steer rack and was exactly what was described exactly in the TSB but the only thing was they did not see a visible crack, the repair was denied. I then took the car to another dealer near Beavercreek oh after calling Subaru of America Case # [XXX]. Subaru of America was very certain that the repair was going to get performed. After going to the dealer it was yet again denied again, now it is outside the TSB warranty window. The car has had the entire suspension repaired and the noise is so bad and the steering doesn’t feel right. The car literally is unsafe to drive, i owe money to my loan company for 540 a month, the car just sits in the garage. I am sick of getting put through this nightmare. I want the part replaced or to get out of the loan completely and return the car to Subaru or the bank. Please help i have ran out of ideas. I do lots of driving and dying in a car accident scares me to death. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Hello, I just purchase this vehicle from a dealership, 615 auto sales. After purchasing the vehicle I decided to go and get the recall done that was never done to the vehicle at the repair shop they did the recall but then ask me where did I purchase this vehicle from then I told them. The repair shop told me the grim news that the car was very rusted and should have not been sold like it was. There was nothing on the CARFAX about anything else and the shop told me that the car was a safety hazard. When I purchase the vehicle AS IS all I have seen was a TPM light on and a recall and getting some tires they were also bad but did not have any knowledge of how bad the frame was even there were rust in the engine bay area like it been sitting in water or something but nothing was reported on the CARFAX.

The hood latch system failed and flew open while driving on the highway smashing the windshield. I was unable to see driving, glass shattered everywhere. The car was serviced three weeks prior and there was no notation of an issue with the hood latch. The hood would not latch after the incident either. Police were on scene and viewed the incident and insurance will be investigating. There have been numerous other reports of this happening with other subaru models including recalls. There are no open recalls on this vehicle and a multi-point inspection was done on the car 3 weeks prior.

The contact owns a 2016 Subaru Impreza. The contact stated that while the operating the vehicle, the front driver’s side floor mat detached and slid underneath the brake pedal and accelerator pedal. The contact stated that one of the pegs used to secure the floor mat fractured, allowing the floor mat to become unsecured. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 35,000.

The hood latch system failed and flew open while driving on the highway smashing the windshield. I was unable to see driving, glass shattered everywhere. The car was serviced three weeks prior and there was no notation of an issue with the hood latch. The hood would not latch after the incident either. Police were on scene and viewed the incident and insurance will be investigating. There have been numerous other reports of this happening with other subaru models including recalls. There are no open recalls on this vehicle and a multi-point inspection was done on the car 3 weeks prior.

The seat foam has degraded and exposed the metal frame through the seat cover on the driver side front seat. It is not safe to drive with a metal frame being exposed. A service bulletin (12-232-18 dated 2/6/2018) indicates there is an issue with the seat construction that can lead to this defect/degradation but refuse to acknowledge the issue to customers calling it an "outside forces" problem.

We keep on having to replace our headlights. We just got one replaced 5 months ago and it’s out again. This will be the fourth time in three years. No one can figure out why the headlights keep burning out.

DRIVING AND HIT A SMALL POTHOLE AND THE ENTIRE PASSENGER FRONT HEADLIGHT FELL OUT OF THE CAR. IT WAS NOT DARK OUT. THE CAR WAS FINE PRIOR TO TODAY. I WAS ON A CITY STREET JUST AFTER A SNOWSTORM AND ROADS WERE PLOWED.

I contacted Subaru in Mentor Oh at adventure subaru under TSB 19V065000 and was told to take it in to get looked at, my issue when I purchased the car at 67k miles i found that the car had a loud clunky sound while steering and going over bumps. After seeing the dealer and the stated the issue was from the steer rack and was exactly what was described exactly in the TSB but the only thing was they did not see a visible crack, the repair was denied. I then took the car to another dealer near Beavercreek oh after calling Subaru of America Case # [XXX]. Subaru of America was very certain that the repair was going to get performed. After going to the dealer it was yet again denied again, now it is outside the TSB warranty window. The car has had the entire suspension repaired and the noise is so bad and the steering doesn’t feel right. The car literally is unsafe to drive, i owe money to my loan company for 540 a month, the car just sits in the garage. I am sick of getting put through this nightmare. I want the part replaced or to get out of the loan completely and return the car to Subaru or the bank. Please help i have ran out of ideas. I do lots of driving and dying in a car accident scares me to death. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Hello, I just purchase this vehicle from a dealership, 615 auto sales. After purchasing the vehicle I decided to go and get the recall done that was never done to the vehicle at the repair shop they did the recall but then ask me where did I purchase this vehicle from then I told them. The repair shop told me the grim news that the car was very rusted and should have not been sold like it was. There was nothing on the CARFAX about anything else and the shop told me that the car was a safety hazard. When I purchase the vehicle AS IS all I have seen was a TPM light on and a recall and getting some tires they were also bad but did not have any knowledge of how bad the frame was even there were rust in the engine bay area like it been sitting in water or something but nothing was reported on the CARFAX.

I bought my 2016 Subaru Impreza brand new and take great care of it. The car has 80,300 miles and when I did a sharp U turn the car stalled out and I was almost rear-ended. At a busy intersection a few weeks I was at a red light and my car was noticeably idling rough and when the light went green my car stalled out causing the road to be blocked. After taking my car to a certified mechanic I find out that the head gasket has already failed and has coolant leaking into it. It aslo showed a PO302 code. Subaru years before stated that this problem had been fixed when it clearly has not been. I purchased this car because it was suppose to be reliable and now I owe $5,500 to have my car repaired and hopefully run well & safe.

The vehicle's engine displayed an "check engine" light, the cruise control indicator light flashed on and off continuously when not engaged at a standstill, and the VDC vehicle dynamics control off indicator remained lit. This occurred while the vehicle was parked and these indicators came on when the engine was switched on. When driving a noticeable decrease in engine performance and louder exhaust noise was evident. Took vehicle to dealer and subsequently was informed that there was a complete four valve engine failure that would require a complete overhaul of engine at an extremely high cost. The safety issue would be if this had occurred at highway speeds potentially losing control of vehicle causing accident. This was the second time this has occurred with this particular vehicle. When purchased new in 2016 after roughly 38k miles engine failed and had to be rebuilt at dealer cost. This current failure occurred at just under 101k miles, so this second failure occured at approximately 60k miles after first repair. This indicates to me that: 1. Poor engine quality, 2. Poor repair parts, 3. Poor quality control at the factory, 4, Poor repair service. As of writing of this complaint vehicle is still at the dealer undergoing repair which according to service rep will take a few days. We believe the cost of this repair should lay at the feet of Subaru for producing a defective engine.

In November of 2018 and again January 31, 2022. In November 2018, I was backing up in small parking lot tap the gas pedal. and my car speed up going backwards, even when I was pushing the brake. What stopped the momentum was another car, my car crashed into caused extensive damage to that car( it was totaled) . The second time; I turned the wheels to back-in as I had a several times into my driveway. The car was to far over, but because I was not centered enough in the driveway, I moved forward to realign myself. The car seemed to hesitate as I moved forward, before putting it in reverse. I Put the car in reverse, lightly hit gas the car seem to take off as if it was a rocket backing up into driveway and went through the back wall of my garage ( because there was so much snow it came to a stop). My daughter was observed on the ring camera. I have been very sensitive to making sure since first time to be more aware. It is significant to note prior to this occurrence my car did this in smaller spurts ,( but did not think anything of it , I took my car in for all of the checks) but I was able to control it by putting foot on brake, It's like this time the engine revved up on its own. This time the car was totaled. ( The back window shattered. A lot of damage underneath the car. I will not be buying another Subaru. It was my dream car:(. I was very traumatized.)I was diligent with the maintenance of the car. I informed my insurance company.

The component / system that fails is the fuel system / fuel pump. The 2016 subaru impreza has the same fuel pump that later motels have and they where recalled due to the fuel not being delivered correctly from the fuel tank to the engine. it is typically winter fuels that make the fuel pump fail. (there is a handful of information on other websites) The safety issue is that the car will shut off and is difficult to get started again. this happens when the car has about 2 gallons left in the tank or 50 ish miles to empty. this situation has happened to me three (3) times on the highway at about 70 miles an hour. this also happens most commonly in the winter due to the available fuel. this is also a safety issue because the car has NO heat and you could be stranded with a baby and this could become life threatening. This problem has been reported on other websites and reproduced in my car 3 times. When I got my car towed to a Kia dealer (closest one) they said it was a mechanical issue with the fuel system. The Kia dealer told me that the issue is due to winter fuel and low pressure in the fuel line. they recommended that I keep my car at or above 100 miles to empty. (so far they are correct) This issue doesn't trigger any warning lamps / lights, or set any codes off. The car will just shut off and you will have to get more pressure into the fuel system.

WHEN MY WIFE SITS ON A 3 INCH FOAM CUSHION ON THE PASSENGER SIDE THE PASSENGER SIDE TO SIT MORE COMFORTABLY (SHE IS 4'11' AND HAS HIP PROBLEMS); THE PASSENGER SIDE AIR BAG INDICATOR ONLY GOES INTO ON MODE INTERMITTENTLY. THIS HAPPEN WHEN ENTERING THE CAR AND CONTINUES WHILE THE CAR IS IN MOTION. THIS COULD BE DANGEROUS IN AN ACCIDENT, IF NOT NOTICE BE THE PASSENGER OR DRIVER. CORRECTIVE ACTION BELIEVE IT OR NOT INVOLVE.S BOUNCING UP AND DOWN ON THE SEAT. A SIDE EFFECT SEEMS TO BE, THAT WHEN THE SIGN IS IN OFF POSITION, THE SEAT BELTS LOCKUP AND CONSTRICT THE PASSENGER.

THE SEAT BELTS LOCK OFTEN AND WILL NOT RELEASE UNTIL THEY ARE FULLY RETRACTED AND PUT BACK ON. THE DRIVER OR PASSENGER WILL BE FIRMLY SECURED TO THE SEAT WHEN THIS OCCURS. IT HAS CAUSED US MANY TIMES TO HAVE TO PULL OFF THE ROAD TO CORRECT THE BELT. THIS CAUSES A DANGEROUS SITUATION WHEN THE DRIVER CANNOT MOVE TO CHECK FOR ONCOMING TRAFFIC ETC. THE DEALER CALLS THIS NORMAL OPERATION AND SAYS NOTHING IS WRONG. ALSO, THIS HAPPENS IN MOTION OR STANDING STILL AND EVEN WHEN THE CAR IS OFF.

I WAS DRIVING ON A DECLINE AT 10 TO 15 MILES PER HOUR ON A SNOWY EVENING AND WHEN I TRIED TO BREAK, MY BREAKS LOCKED UP AND I HAD ABSOLUTELY NO CONTROL OF MY AUTOMOBILE EXCEPT FOR STEERING AND MADE THE CHOICE TO GO TOWARDS THE GUARD RAIL TO SLOW MY AUTOMOBILE DOWN SINCE I HAD NO BRAKES. I BOUGHT MY AUTOMOBILE 16 MONTHS AGO AND HAVE HAD DIFFICULTIES WITH TIRE LIGHTS COMING ON AND MANY OTHER ISSUES AND I DO NOT FEEL SAFE DRIVING THIS AUTOMOBILE.