2024 Subaru Impreza Problems

My base level 2024 Subaru Impreza , while driving, has a vibration and shake in the drivers side rearview mirror at speeds over 25 mph, making it difficult to see clearly behind my vehicle. Vibration was present as a new vehicle and have reported issue to service advisor at Sport Subaru of Orlando Florida as a new vehicle owner.

Driver Side Mirror vibrates very badly at speeds of about 50mph and up making it difficult to see what is in the mirror. This was dangerous. I pulled off the mirror and glued foam behind it and it now vibrates less and I can see out of the mirror better but it still vibrates and distorts the mirror's image.

On Sunday July 5th at approximately 4:10pm The vehicle experienced an unexpected Pre-Collision Braking activation at approximately 25 mph. A vehicle was approximately 40 feet ahead and there was no imminent collision. The vehicle automatically applied the brakes aggressively.

My entire dash went out. Nothing worked. This car has only 3500 miles on it. I got danger signs and it said to stop driving the car. Danger. I also got messages in my e-mail I think from Starlink to stop driving the car and bring it in to service. It was dangerous. Service had it for two weeks. They didn't know what to do. They asked if I did something with wires. I'm a [XXX] woman and4'10". What a question. Then some guy at Subaru said "they'll probably have to put a whole new dash in. Days later I called again.Another guy said they had to call all over America to try and find the part. No one to my knowledge has inspected this. I am working with Subaru Customer Care. I don't want this car. I do not feel safe in it.For something so new these emergency problems should not be happening. I want a cash back or give me another car.They had it for two weeks and gave me no explanation what happened. It is not a safe car. I hope Customer Care will help me. Someone has to. I don't want this car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On Sunday July 5th at approximately 4:10pm The vehicle experienced an unexpected Pre-Collision Braking activation at approximately 25 mph. A vehicle was approximately 40 feet ahead and there was no imminent collision. The vehicle automatically applied the brakes aggressively.

On 12/12/2025, Subaru Orange Coast (Santa Ana, CA) service advisor stated via text: "Breaks feel fine, no issues there," "Tires no issues there," "Struts no leaks or issues," and "Car is ready for pick up." On 12/16/2025, Service Director confirmed: brake rotor defects, weak struts causing tire wear, and replaced both rear struts, tires, and "the other 2" components under warranty/customer satisfaction. CRITICAL SAFETY CONCERN: During a prior service visit, dealership performed tire rotation moving a compromised tire from rear axle to FRONT STEERING AXLE — where failure would cause loss of steering control. On 12/12/2025, technicians REFUSED to rotate tires because "wire was showing" — confirming visual identification of exposed steel cord as safety hazard. Dealership then attempted to SELL me replacement tires (profiting from condition their service created). Despite actual knowledge of exposed steel cord on steering-axle tire, service advisor texted "no issues" and attempted to release vehicle for highway operation. SEQUENCE OF DEALER CONDUCT: Rotated compromised tire to front steering axle (prior visit) Identified exposed steel cord on 12/12/2025 Refused rotation due to safety hazard Attempted to sell replacement tires Represented "no issues" via text Attempted release for public road operation DOCUMENTATION: Demand letter delivered to Subaru of America (tracking: [XXX] , received 12/16/2025). Text messages from service advisor preserved. Service Director's 12/16 acknowledgment of defects preserved. VEHICLE LOCATION: Subaru Orange Coast, Santa Ana, CA (not operated due to safety concerns) CONSUMER: [XXX] | [XXX] | [XXX] is AI and can make mistakes. Please double-check responses. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

PART 4 SUBARU STRUT ISSUE How come no one can tell me what’s actually wrong. Was this a faulty part or was it not installed correctly, who knows, no one can tell me. The strut was loose and I could hear it rattling or jolting on many occasions before I knew that’s what it was. Was it not torqued to specs, installed in hurry, or defective part. They had my car for atleast a week the first time, so why not take the time to fix it right. The fact remains though, the problem was never initially fixed. You again let me drive an unsafe vehicle which caused premature wear on the tire, and god knows what else. On multiple occasions of inspections you said you found nothing or the vehicle was fine, when it wasn’t. This has created anxiety for me when driving my car, and visiting your facility. I don’t feel comfortable or trust this dealership, service department, or any staff there. I can feel the awkwardness with every visit and the bias that has now been created, but I did not create it, all I did was document and report my experience. Let my complaint serve as record and as a reference for any future complaints, investigations, or similar concerns that others may report.

Part 3 SUBARU STRUT ISSUE I called the service department at Peltier Subaru and told them what happened and that I should be reimbursed for the tire. I was told that I needed to bring the tire in so that it could be inspected, along with the car to make there wasn’t something else going on. I talked with the service manager and he talked with his manager, who okayed a reimbursement verbally to me which was witnessed by the service manager. They said a check would be mailed from the finance department, which never happened. Supposedly they inspected the vehicle while I was in the lobby, and they found nothing, nothing at all. Basically this was another waste of time and money on my part. I live an hour away, they don’t give you a gas card, or even wash your car, just you have a good day sir, that they really don’t mean. Next I’m due for an oil change, which I scheduled over the phone and I mentioned noise coming from the same area that was fixed, or they never found anything wrong with. I took everything out of my car to pinpoint the noise and make sure it wasn’t a tool or something else moving around in the car. On Friday, December 12th, 2025 I go in for the oil change and for diagnosis of the noise coming from the same area that they strut was already replaced. Turns out it’s the strut again, and they have to order the part, and I’m told my car is fine to drive home till the part comes in and that I don’t need a loner. Now I have to come back on Thursday, December 18th, 2025 to get the strut replaced again.

PART 4 SUBARU STRUT ISSUE How come no one can tell me what’s actually wrong. Was this a faulty part or was it not installed correctly, who knows, no one can tell me. The strut was loose and I could hear it rattling or jolting on many occasions before I knew that’s what it was. Was it not torqued to specs, installed in hurry, or defective part. They had my car for atleast a week the first time, so why not take the time to fix it right. The fact remains though, the problem was never initially fixed. You again let me drive an unsafe vehicle which caused premature wear on the tire, and god knows what else. On multiple occasions of inspections you said you found nothing or the vehicle was fine, when it wasn’t. This has created anxiety for me when driving my car, and visiting your facility. I don’t feel comfortable or trust this dealership, service department, or any staff there. I can feel the awkwardness with every visit and the bias that has now been created, but I did not create it, all I did was document and report my experience. Let my complaint serve as record and as a reference for any future complaints, investigations, or similar concerns that others may report.

Part 3 SUBARU STRUT ISSUE I called the service department at Peltier Subaru and told them what happened and that I should be reimbursed for the tire. I was told that I needed to bring the tire in so that it could be inspected, along with the car to make there wasn’t something else going on. I talked with the service manager and he talked with his manager, who okayed a reimbursement verbally to me which was witnessed by the service manager. They said a check would be mailed from the finance department, which never happened. Supposedly they inspected the vehicle while I was in the lobby, and they found nothing, nothing at all. Basically this was another waste of time and money on my part. I live an hour away, they don’t give you a gas card, or even wash your car, just you have a good day sir, that they really don’t mean. Next I’m due for an oil change, which I scheduled over the phone and I mentioned noise coming from the same area that was fixed, or they never found anything wrong with. I took everything out of my car to pinpoint the noise and make sure it wasn’t a tool or something else moving around in the car. On Friday, December 12th, 2025 I go in for the oil change and for diagnosis of the noise coming from the same area that they strut was already replaced. Turns out it’s the strut again, and they have to order the part, and I’m told my car is fine to drive home till the part comes in and that I don’t need a loner. Now I have to come back on Thursday, December 18th, 2025 to get the strut replaced again.

PART 4 SUBARU STRUT ISSUE How come no one can tell me what’s actually wrong. Was this a faulty part or was it not installed correctly, who knows, no one can tell me. The strut was loose and I could hear it rattling or jolting on many occasions before I knew that’s what it was. Was it not torqued to specs, installed in hurry, or defective part. They had my car for atleast a week the first time, so why not take the time to fix it right. The fact remains though, the problem was never initially fixed. You again let me drive an unsafe vehicle which caused premature wear on the tire, and god knows what else. On multiple occasions of inspections you said you found nothing or the vehicle was fine, when it wasn’t. This has created anxiety for me when driving my car, and visiting your facility. I don’t feel comfortable or trust this dealership, service department, or any staff there. I can feel the awkwardness with every visit and the bias that has now been created, but I did not create it, all I did was document and report my experience. Let my complaint serve as record and as a reference for any future complaints, investigations, or similar concerns that others may report.

Part 3 SUBARU STRUT ISSUE I called the service department at Peltier Subaru and told them what happened and that I should be reimbursed for the tire. I was told that I needed to bring the tire in so that it could be inspected, along with the car to make there wasn’t something else going on. I talked with the service manager and he talked with his manager, who okayed a reimbursement verbally to me which was witnessed by the service manager. They said a check would be mailed from the finance department, which never happened. Supposedly they inspected the vehicle while I was in the lobby, and they found nothing, nothing at all. Basically this was another waste of time and money on my part. I live an hour away, they don’t give you a gas card, or even wash your car, just you have a good day sir, that they really don’t mean. Next I’m due for an oil change, which I scheduled over the phone and I mentioned noise coming from the same area that was fixed, or they never found anything wrong with. I took everything out of my car to pinpoint the noise and make sure it wasn’t a tool or something else moving around in the car. On Friday, December 12th, 2025 I go in for the oil change and for diagnosis of the noise coming from the same area that they strut was already replaced. Turns out it’s the strut again, and they have to order the part, and I’m told my car is fine to drive home till the part comes in and that I don’t need a loner. Now I have to come back on Thursday, December 18th, 2025 to get the strut replaced again.

225 40 r18 all four of my tires have a crack thats on the side wall that goes around the whole tire took it to my dealership and they said that it was defective and that i couldn't drive my vehicle like that

Yokohama Avid (front x2) 4UT76EX1623 and (rear x2) 4UT7EX1723 225/40R18 while the Passenger Front (4UT76EX1623) tire completely blew out the sidewall after third party inspection all 4 tires on my New 2024 Subaru Impreza are failing per the tire technician "after inspection it appears that all four tires show significant premature tire wear on the vehicle". Alignment preformed April 10, 2025 by DCH Subaru of Riverside and again alignment and suspension were checked the day after blowout of tire on July 28,2025 by American Tire Depot " no issue found with the vehicles suspension and alignment is within specs at this time". I was driving on a mountain road approximately 25 MPH when blowout occurred. Significant POP sound heard and vehicle TPS system immediately alerted us that the tire pressure dropped to 0. Tires had been maintaining tire pressure well before the incident. The "significant premature tire wear" is indicated by a noticeable crack that appears around the sidewall of all four tires as well as the steel cord showing significantly along the inner wall of the tire that blew out. This was only visible after removing the flat tire to apply the spare.

My entire dash went out. Nothing worked. This car has only 3500 miles on it. I got danger signs and it said to stop driving the car. Danger. I also got messages in my e-mail I think from Starlink to stop driving the car and bring it in to service. It was dangerous. Service had it for two weeks. They didn't know what to do. They asked if I did something with wires. I'm a [XXX] woman and4'10". What a question. Then some guy at Subaru said "they'll probably have to put a whole new dash in. Days later I called again.Another guy said they had to call all over America to try and find the part. No one to my knowledge has inspected this. I am working with Subaru Customer Care. I don't want this car. I do not feel safe in it.For something so new these emergency problems should not be happening. I want a cash back or give me another car.They had it for two weeks and gave me no explanation what happened. It is not a safe car. I hope Customer Care will help me. Someone has to. I don't want this car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

head on collision/hit the side of another car head, 2024 subaru impreza was smoking before vehicle stopped moving after impact (was slung in the opposite direction), not even five minutes after exiting vehicle it caught flames starting a the front of the engine that spread to the hood

I get ads for Sirius XM that occupy navigation while the vehicle is moving. The ad does not go away on its own, i have to manually dismiss the ad. I've owned the car for one year and i've gotten about 5 of these ads for SiriusXM. I even made a Sirius account and opted out of all in-vehicle messaging and continue to get the ad. It is always while im driving. Nobody can make it stop. I never used Sirius, never signed up for their service. It came with the car and the trial lapsed.

I have not had an accident yet. I bought this vehicle in May and recently drove it at night. This vehicle is a nighmare!!!! The LED steering responsive headlights are absolutely horrible and you cannot drive this vehicle at night using the low beams. If you are on a completely level road, you'll be ok. If you are on a road with at least a slight dip in the road, these headlights face downward in front of you about 30 yards out max. That means you cannot see anything beyond where the beam hits the road. You would have to drive with high beams on constantly and this is an absolute safety hazard to my family and other vehicles and pedestrians. This problem goes back to 2017 and has been recalled up to 2019. There is not a fix for it and why they still installed these lights till today is beyond comprehension. I literally purchased a vehicle that my wife or I cannot drive. All you have to do is google this problem and you'll read a vast amount of complaints from people who have these headlights. Why are you not doing anything to correct this? I ask that somebody help us!! I took my vehicle back to the dealer and all they did was adjust the headlights 6 inches which is comical. You can come and drive my car at night if you think I'm just blowing smoke. Please tell me what you are going to do and don't tell me I have to have an accident first before you will act on this.

head on collision/hit the side of another car head, 2024 subaru impreza was smoking before vehicle stopped moving after impact (was slung in the opposite direction), not even five minutes after exiting vehicle it caught flames starting a the front of the engine that spread to the hood

fire started under the engine hood while being driven

The fuel tank is leaking at molded seam making the vehicle undriveable and a fire safety hazard. Contacting dealer Monday morning.

head on collision/hit the side of another car head, 2024 subaru impreza was smoking before vehicle stopped moving after impact (was slung in the opposite direction), not even five minutes after exiting vehicle it caught flames starting a the front of the engine that spread to the hood

I own a 2024 Subaru Impreza (base trim, FB24 engine). The engine has developed repeated oil leaks into the spark plug wells due to failed spark plug tube seals / valve cover sealing on the same engine. The first occurrence was around 24,000 miles. The dealer found engine oil in the spark plug tubes, diagnosed leaking spark plug tube seals (and/or valve cover gasket), and performed repairs under warranty. At that time, the car was relatively new and maintained on schedule. The second occurrence happened again around 30,000 miles. The dealer again found oil in the spark plug tubes, indicating repeat failure of the same type of seals on this low‑mileage engine. This has already happened twice within approximately 6,000 miles on a 2024 vehicle. Oil in the spark plug tubes can cause misfires, rough running, and potential damage to ignition coils and the catalytic converter. It also raises concerns about stalling or loss of power if the misfires worsen while driving. I am concerned that this may be a systemic defect in the FB‑series engines used in late‑model Subaru vehicles, not normal wear. I am requesting that NHTSA track this issue as a potential safety‑related defect involving engine sealing components (spark plug tube seals / valve cover gaskets) that allow engine oil to leak into the spark plug wells on 2024 Subaru Impreza models at low mileage.

On 12/12/2025, Subaru Orange Coast (Santa Ana, CA) service advisor stated via text: "Breaks feel fine, no issues there," "Tires no issues there," "Struts no leaks or issues," and "Car is ready for pick up." On 12/16/2025, Service Director confirmed: brake rotor defects, weak struts causing tire wear, and replaced both rear struts, tires, and "the other 2" components under warranty/customer satisfaction. CRITICAL SAFETY CONCERN: During a prior service visit, dealership performed tire rotation moving a compromised tire from rear axle to FRONT STEERING AXLE — where failure would cause loss of steering control. On 12/12/2025, technicians REFUSED to rotate tires because "wire was showing" — confirming visual identification of exposed steel cord as safety hazard. Dealership then attempted to SELL me replacement tires (profiting from condition their service created). Despite actual knowledge of exposed steel cord on steering-axle tire, service advisor texted "no issues" and attempted to release vehicle for highway operation. SEQUENCE OF DEALER CONDUCT: Rotated compromised tire to front steering axle (prior visit) Identified exposed steel cord on 12/12/2025 Refused rotation due to safety hazard Attempted to sell replacement tires Represented "no issues" via text Attempted release for public road operation DOCUMENTATION: Demand letter delivered to Subaru of America (tracking: [XXX] , received 12/16/2025). Text messages from service advisor preserved. Service Director's 12/16 acknowledgment of defects preserved. VEHICLE LOCATION: Subaru Orange Coast, Santa Ana, CA (not operated due to safety concerns) CONSUMER: [XXX] | [XXX] | [XXX] is AI and can make mistakes. Please double-check responses. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The front passenger airbag sensor is faulty. My understanding is that the airbag is set up to be deployed when someone who is at least 65lbs sits on the front seat. I am 85lbs so the sensor should always detect me but it doesn't; it only does so about 10% of the time. Sometimes it turns on and then goes off. In contrast, I always trigger the sensor in my husband's 2023 Subaru Crosstrek.

While driving at various speeds, my vehicle consistently produces a clicking noise from the upper right-rear C-pillar area. The noise is most noticeable when the vehicle body twists slightly during normal driving, such as when traveling over uneven pavement, entering driveways, or making turns. The condition has persisted and is repeatable. The vehicle was inspected over approximately six weeks by an authorized dealership. After extensive diagnosis, the dealership identified a suspected welding defect in the upper right-rear C-pillar/body structure. The suspected defective area is available for inspection. The dealership requested authorization from the manufacturer to repair the condition under warranty, but the request was denied. To my knowledge, neither the manufacturer nor the dealership has provided any engineering analysis or technical evidence identifying an alternative root cause for the suspected welding defect. The C-pillar is a structural component of the vehicle that contributes to body rigidity and occupant protection. If the clicking noise is caused by a defective or failed body weld, the condition could indicate reduced structural integrity or progressive deterioration over time. Although no crash or injury has occurred, I am concerned that continued operation with a suspected structural weld defect could compromise vehicle safety or crashworthiness. No warning lights or diagnostic messages were displayed before or during the occurrence of this condition. The primary symptom has been the repeatable clicking noise from the upper right-rear C-pillar area during normal driving. I am requesting that this condition be investigated to determine whether it represents a manufacturing defect that could affect other vehicles of the same model.