RoadVitals

1996 Subaru Legacy Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
123
Latest Mar 6, 2012
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
30
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Feb 5, 1996

What this page shows

Our database holds 123 NHTSA owner-reported complaints for the 1996 Subaru Legacy. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 123 · page 1 of 5

Powertrain (other)
Filed Mar 6, 2012
Fire reported

TL* THE CONTACT OWNS A 1996 SUBARU LEGACY. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THERE WAS A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT THEN NOTICED THAT THERE WAS SMOKE AND FLAMES COMING FROM THE REAR END OF THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED AND A FIRE REPORT WAS FILED. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER WHERE THEY INSPECTED AND ADVISED THAT THE DIFFERENTIAL FAILED DUE TO THE VEHICLE BECOMING OVERHEATED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 255,000.

NHTSA ID
10450528
Incident
Mar 2, 2012
Mileage
255,000 mi
Airbags
Filed Oct 20, 2011
Crash reported

TL* THE CONTACT OWNS A 1996 SUBARU LEGACY. THE CONTACT WAS DRIVING 5 MPH WHEN ANOTHER VEHICLE CRASHED INTO HIS BUMPER AND THE AIR BAGS DEPLOYED. THERE WERE NO PHYSICAL DAMAGES TO THE VEHICLE AND THERE WERE NO INJURIES REPORTED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO A LOCAL AUTO MECHANIC TO HAVE THE AIR BAGS AND THE WINDSHIELD REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 108,000.

NHTSA ID
10430912
Incident
Oct 15, 2011
Mileage
108,000 mi
Powertrain (other)
Filed Sep 22, 2010
Fire reported

MY DAUGHTER WAS DRIVING HER 96 SUBARU LEGACY THE OTHER DAY TO THE STORE WHEN SHE WAS ALERTED BY ANOTHER DRIVER THAT HER CAR WAS ON FIRE. LUCKILY THEY HAD A FIRE EXTINGUISHER AND WAS ABLE TO PUT IT OUT. BEECHMONT SUBARU SAID THIS WAS THE FIRST TIME THEY EVER SAW A REAR DIFFERENTIAL CATCH ON FIRE. I WANTED TO MAKE SUBARU AWARE AND MAYBE GET SOME HELP ON THIS REPAIR. MAKING SURE IT DONE CORRECTLY. IT WAS A VERY FRIGHTENING PHONE CALL FROM MY DAUGHTER. THIS WEB SITE WILL NOT ALLOW ME TO ENTER THE VIN. [XXX]. I WILL EDIT THE VIN TILL THE SITE ACCEPTS MY COMPLAINT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10357041
Incident
Sep 16, 2010
Mileage
130,000 mi
Electrical
Filed Aug 7, 2010

1996 SUBURU LEGACY SHUTS DOWN ALL ELECTRICAL SYSTEM. PURCHASED IN UTAH DROVE TO DENVER AREA. WENT TO DMV TO REGISTER THEN CAR QUIT. RESTS A WHILE THEN STARTS. *TR

NHTSA ID
10347967
Incident
Aug 5, 2010
Fuel system
Filed Jul 9, 2007

TL*THE CONTACT OWNS A 1996 SUBARU LEGACY. THE VEHICLE FAILED TO START AND WAS TOWED TO THE DEALER. THE DEALER ATTRIBUTED THE CAUSE OF FAILURE TO THE WIRES INSIDE THE FUEL TANK BEING BURNT BECAUSE THE INTERNAL CONNECTOR HAD LOOSE TERMINALS. THE FUEL PUMP MODULE WAS REPLACED. THE CURRENT MILEAGE IS 85,000 AND FAILURE MILEAGE WAS 84,600.

NHTSA ID
10195632
Incident
Jun 24, 2007
Mileage
84,600 mi
Fuel system
Filed May 2, 2007

TL*THE CONTACT OWNS A 1996 SUBARU LEGACY. WHILE FILLING THE GAS TANK THE CONTACT NOTICED A PUDDLE OF GAS FORMING UNDER THE VEHICLE. THE FILLER PIPE RUSTED THROUGH AND CAUSED THIN HOLES. THE CURRENT AND FAILURE MILEAGES WERE 110,000.*AK

NHTSA ID
10189516
Incident
May 2, 2007
Mileage
110,000 mi
Fuel system
Filed Aug 16, 2006

DT*: THE CONTACT STATED AN ODOR OF FUEL WAS DETECTED AND A PUDDLE BEGAN TO FORM ON THE GROUND WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE FUEL FILLER TUBE WAS REPLACED. UPDATED 9/5/2006 - *NM

NHTSA ID
10165641
Incident
Aug 9, 2006
Mileage
98,000 mi
Airbags
Filed Oct 26, 2005

MY 1996 SUBARU OUTBACK EXPERIENCED AN AIR BAG MALFUNCTION ON 6/14/2005. WHILE DRIVING DOWN OUR LOCAL HIGHWAY AT 55 MPH THE VEHICLE'S AIR BAG SUDDENLY DEPLOYED. THE SUDDEN DEPLOYMENT CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER BUT DUE TO THE MILEAGE ON THE VEHICLE THEY REFUSED TO CONTACT THE MANUFACTURER ABOUT REPAIRS. THE INSURANCE INSPECTOR BELIEVES THAT THE FAILURE WAS DUE TO A MALFUNCTION IN THE SYSTEM BECAUSE THERE WAS NO DAMAGE TO THE FRONT END OF THE VEHICLE TO INDICATE A 55 MPH CRASH. *NM *NM

NHTSA ID
10128579
Incident
Jun 14, 2005
Mileage
98,966 mi
Driver assistance
Filed Oct 18, 2005
Crash reported

DT: CONTACT STATED THAT WHILE PULLING INTO THE GARAGE VEHICLE ACCELERATED WITHOUT WARNING AND HIT THE REAR OF THE GARAGE AND DID DAMAGE TO THE BUILDING. THE VEHICLE WAS TOTALED. DEALER SAID THEY NEVER HEARD OF THIS PROBLEM. MANUFACTURER HAS NOT BEEN CONTACTED YET. *AK UPDATED 11/16/2005 - *NM

NHTSA ID
10140095
Incident
Oct 9, 2005
Mileage
133,030 mi
Fuel system
Filed Oct 14, 2005

DT: THE CALLER SAYS HIS GAS GAUGE WILL SHOW EMPTY WHEN IT GETS DOWN TO HALF A TANK. HE STATES THAT IT DOES NOT HAPPEN ALL THE TIME. IT HAS BEEN HAPPENING FOR A MONTH. DEALER AND MANUFACTURER HAVE NOT BEEN CONTACTED YET.*AK THE CONSUMER DID CONTACT THE MANUFACTURER AND WAS TOLD TO TAKE THE VEHICLE TO THE DEALER, BUT THERE WOULD BE A CHARGE TO INSPECT THE VEHICLE. *JB

NHTSA ID
10136621
Incident
Aug 15, 2005
Mileage
79,000 mi
Fuel system
Filed Aug 21, 2005

STONE GAURD PROTECTING FUEL FILLER PIPE CAUSED DIRT TO BE TRAPPED BLOCKING DRAIN AND WATER TO ACCUMULATE AGAINST FILLER PIPE. RUSTED FILLER PIPE CAUSING LEAKING.

NHTSA ID
10133663
Incident
Jul 21, 2005
Mileage
144,000 mi
ElectricalExterior lightingSuspension
Filed Jul 15, 2005

REQUEST FOR REIMBURSEMENT REGARDING THE REPAIR OF THE 1996 SUBARU LEGACY DRIVER'S SIDE FRONT SPRING.*MR DURING A ROUTINE INSPECTION, IT WAS DISCOVERED THAT THE SPRING ON THE LEFT FRONT OF THE CONSUMERS VEHICLE HAD FAILED FOR THE SECOND TIME. WHEN THE ORIGINAL SPRING FAILED THE FIRST TIME, IT CAUSED DAMAGED TO THE TIRE AND THE SPARE TIRE. THE IGNITION WIRE WERE WORN, THE HEADLIGHT BULB WAS REPLACED. *JB

NHTSA ID
10130211
Incident
Jun 28, 1999
Fuel system
Filed Jun 29, 2005

DT: THE FILLER PIPE ON FUEL TANK ROTTED OUT AND LEAKED FUEL ALL OVER THE PLACE. DEALER SAID IT WAS NOT A SAFETY DEFECT AND NO RECALL WAS NOTED.

NHTSA ID
10127071
Incident
Jun 29, 2005
Suspension
Filed Jun 17, 2005

TODAY, 06/17/05, DURING A ROUTINE NYS SAFETY INSPECTION, IT WAS DISCOVERED THAT THE SPRING ON THE DRIVER'S SIDE FRONT OF MY 1996 SUBARU LEGACY FAILED FOR A SECOND TIME. IN 1999 THE ORIGINAL SPRING SNAPPED CAUSING DAMAGE TO BOTH THE TIRE AND THE SPARE. AT THAT TIME THE SPRING WAS REPALCED.I CONTACTED SUBARU ABOUT THIS UNUSUAL FAILURE BUT THEY DID NOTHING. IN 2001 I RECEIVED A RECALL LETTER FROM SUBARU BECAUSE OF SPRING FAILURES. AS INSTRUCTED, I RETURNED THE CAR TO THE DEALERSHIP WERE BOTH FRONT SPRINGS WERE WAS FITTED WITH SAFETY DEVICES TO PREVENT ANOTHER FAILURE. I ASSUMED THAT THE PROBLEM WAS SOLVED AND THE CAR WOULD BE SAFE TO DRIVE. EVENTUALLY I WAS REIMBURSED FOR MY REPAIR EXPENSES. TODAY I CONTACTED SUBARU CONSUMER SERVICE DEPARTMENT WHEN I LEARNED THAT THE REPLACEMENT SPRING FAILED AND NEEDED REPLACEMENT. I WAS TOLD BY A REPRESENTATIVE THAT SUBARU HAD MET ITS RECALL OBLIGATIONS AND WOULD DO NOTHING ABOUT THE FAILURE OF THE FRONT END REPLACEMENT SPRING. SUBARU HAS NOT SOLVED MY PROBLEM AND I WILL BE REQUESTING REIMBURSEMENT FOR A SECOND TIME.

NHTSA ID
10125650
Incident
Jun 17, 1996
Mileage
144,000 mi
Brakes
Filed Sep 28, 2004
Crash reported

THE VEHICLE WAS SLOWLY MOVING INTO DRIVEWAY AND THE BRAKES WERE APPLIED AND FAILED TO STOP THE VEHICLE AND HIT THE HOUSE. THE VEHICLE WAS TOWED. THE CONSUMER WAS INFORMED BY DEALERSHIP THAT THE MASTER CYLINDER FAILED. THE MASTER CYLINDER NEEDED TO BE REPLACED. *AK THE CONSUMER STATED THAT THERE WAS NO WARNING. THE FAILURE OF THE MASTER CYLINDER CAUSED THE FRONT BRAKES ROTORS AND PADS TO BURN UP. *SC

NHTSA ID
10091563
Incident
Aug 17, 2004
Mileage
85,123 mi
Electrical
Filed Aug 17, 2004

WHILE DRIVING THE BATTERY WARNING LIGHT CAME ON FOLLOWED BY ENGINE STALLING. VEHICLE WAS TOWED TO A SERVICE STATION , WHO INDICATED THAT THIS OCCURRED BECAUSE OF ALTERNATOR FAILURE. THE ALTERNATOR AND BATTERY WERE REPLACED. THE FAILURE RECURRED. AN ALTERNATOR RECALL 00I002000 WAS ISSUED, BUT THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK

NHTSA ID
10088009
Incident
Aug 12, 2004
Interior & seats
Filed Aug 9, 2004
Crash reported1 injury reported

MY DAUGHTER SPUN HER 1996 SUBARU LEGACY WAGON WHILE TRYING TO MISS A DEER AT ABOUT 45 MPH. SHE HIT A TREE GOING BACKWARDS. IN THE COLLISION THE SEAT BACK BROKE ON THE DRIVERS SEAT. THIS CAUSED HER TO HIT HER HEAD AND NECK AND SHE SUFFERED A BROKEN NECK. THE SEAT BACK SHOULD NOT HAVE BROKEN IN A REAR END COLLISION. THE CAR WAS IN GOOD SHAPE AND ONLY HAD 60,000 MILES.*AK

NHTSA ID
10086469
Incident
Jul 28, 2004
Mileage
60,000 mi
Interior & seats
Filed Jul 29, 2004

WHILE DRIVING 55 MPH THE HOOD FLEW OPEN, SHATTERING THE FRONT WINDSHIELD. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

NHTSA ID
10083844
Incident
Feb 12, 2004
Mileage
70,000 mi
Engine
Filed Jan 4, 2004

1996 SUBARU LEGACY, BRIGHTON MODEL SW 65,000 MILES I PURCHASED THE VEHICLE NEW. I HAVE HAD PLUGS AND WIRES REPLACED SEVERAL TIMES IN THE PAST YEAR. THIS LAST TIME ONE PLUG WIRE AND PLUG WAS BAD. THE PROBLEM I WAS HAVING WAS WHEN ACCELERATING AT HIGH SPEEDS THERE WAS A MISS OR HESITATION IN THE ENGINE AS WELL AS THE A SHAKING. ALSO, THE CHECK ENGINE LIGHT CAME ON. THIS ALSO HAPPENS MORE OFTEN WHEN THE VEHICLE IS COLD OR WHEN IT IS COLD OUTSIDE. MY LOCAL DEALER FINALLY BELIEVES IT IS A BAD VALVE GUIDE. HE DROPPED THE EXHAUST MANIFOLD AND COULD SEE ONE OF THE GUIDES HAVING DOWN FROM THERE. I HAVE NOT HAD THIS FIXED YET, I JUST FOUND THIS OUT 1-2-04. I UNDERSTAND THERE HAS BEEN SEVERAL LEGACY'S WHICH WERE MADE IN 1995 AND 1996 THAT HAVE HAD THIS PROBLEM. I HAVE ALSO SEEN A COMPLAINT WHICH WAS FILED AT THIS WEB SITE REGARDING THE SAME PROBLEM IT IS ODI ID NO. 732588. THIS IS A COSTLY PROBLEM AND FEEL SUBARU SHOULD RECALL THESE VEHICLES. I AM HOPING TO GET THE PROBLEM FIXED WITHIN THE NEXT WEEK OR SO. I ALSO FEEL DEALERSHIPS SHOULD BE MADE AWARE TO CHECK THIS PROBLEM WHEN PLUGS BEGIN TO FOWL OUT LIKE MINE HAS DONE SEVERAL TIMES NOW. I WILL LET YOU KNOW HOW THIS GOES. JD *LA

NHTSA ID
10052354
Incident
Jan 2, 2004
Engine
Filed Dec 22, 2003

WHILE TRAVELING AT 35 MPH HEAD GASKET BLEW OUT, DRIVER LOST POWER STEERING, AND ENGINE DIED. VEHICLE WAS TOWED TO A MECHANIC, WHO INDICATED THAT ENGINE NEEDED TO BE REPLACED ALONG WITH SOME OTHER COMPONENTS. *AK

NHTSA ID
10051936
Mileage
90,000 mi
Suspension
Filed Aug 15, 2003

CONSUMER MADE AN APPOINTMENT WITH THE DEALER ABOUT TWO WEEKS AGO FOR RECALL 01V216000 REPAIRS REGARDING FRONT COIL SPRINGS. THE CONSUMER HAD TAKEN THE VEHICLE TO THE DEALER ON 7/11/2003, AND THE DEALER STATED NO PARTS WERE AVAILABLE, AND THERE WAS NOTHING THEY COULD DO TO FURTHER ASSIST THEM. *AK *SCC *NLM

NHTSA ID
10027091
Incident
Jul 11, 2003
Transmission
Filed Jul 7, 2003

1996 SUBARU LEGACY - AUTO TRANS. CAR BINDS ON SLOW TURNS. SUBARU TECH. STATES THAT VEHICLE NEEDS ABOUT $1000 IN REPAIR TO THE AWD SYSTEM, THIS INCLUDES TRANSFER CLUTCHES, HOUSING, ETC. ONLY 44,000 MILES ON VEHICLE! TECH STATED THAT HE HAS NEVER SEEN THIS PROBLEM ON A VEHICLE WITH SUCH LOW MILEAGE. CALLED SUBARU OF AMERICA AND THEY STATED THAT THEY WILL NOT ASSIST IN REPAIRS. I PURCHASD THE VEHICLE TO HAVE AWD AND THIS IS THE SYSTEM THAT IS FAILING! SINCE AWD IS THE BENCHMARK OF SUBARU, I WOULD HAVE THOUGHT THEY WOULD STAND BEHIND THEIR PRODUCT. PLEASE ADVISE.*AK

NHTSA ID
10025556
Incident
Jul 7, 2003
Mileage
44,000 mi
ElectricalEngineFuel system
Filed Jun 30, 2003

I HAVE A 1996 SUBARU LEGACY L WITH AN INTERMITTENT ENGINE MISS WITH A P0304 (MISS IN CYLINDER 4) CODE. MOST OF THE TIME IT RUNS FINE BUT WHEN IT MISSES, IT IS VERY VIOLENT. IT SEEMS TO RESONATE. CHANGING SPEED USUALLY MAKES IT GO AWAY. WHEN IT FIRST STARTED, IT ONLY OCCURRED ONCE A MONTH. OVER THE PAST YEAR, AND AFTER SEVERAL MECHANICS VISITS, IT NOW OCCURS NEARLY EVERY TRIP.I HAVE REPLACED SPARK PLUGS (YES NGK), SPARK PLUG WIRES (SUBARU ORIGINAL EQUIPMENT), GAS FILTER, AIR FILTER, COIL, PCV VALVE, KNOCK SENSOR, CAM AND CRANKSHAFT SENSORS. THE INJECTORS HAVE BEEN SWAPPED BETWEEN CYLINDERS. I HAVE BEEN TO AN INDEPENDENT MECHANIC TWICE. ON THE SECOND TRIP HE GAVE UP AND ADVISED I GO TO A SUBARU DEALER. AFTER TWO VISITS TO THE SUBARU DEALER, I'VE SPENT SEVERAL HUNDRED ADDITIONAL DOLLARS AND STILL HAVE THE PROBLEM. THEY REPLACED PLUGS, KNOCK, CAM, AND CRANKSHAFT SENSORS.DOESN'T SUBARU HAVE DIAGNOSTICS TO IDENTIFY WHAT THIS PROBLEM IS. I TOOK THE CAR TO THEM WITH THE EXPECTATION THAT THEY COULD IDENTIFY WHAT IS WRONG INSTEAD OF JUST REPLACING HIGHLY SUSPECT PARTS. THEY DON'T SEEM TO BE DOING ANY BETTER THAN I HAVE DONE ON MY OWN.*AK I'VE SEEN OTHERS POST PROBLEMS HERE AND AT EDMUNDS WITH DRIVEABILITY ISSUES. I'VE NEVER SEEN A POSTING THAT INDICATED IT WAS ACTUALLY SOLVED. SURELY SUBARU KNOWS ABOUT THIS PROBLEM AND HAS A FIX. IT HAS GONE FROM AN ANNOYANCE TO A SAFETY ISSUE. DOES ANYONE HAVE ANY SUGGESTIONS? ARE SOME SUBARUS JUST LEMONS?

NHTSA ID
10025205
Incident
Sep 2, 2002
Mileage
75,000 mi
Tires & wheels
Filed Jun 26, 2003

WHILE TRAVELING AT 10 MPH THROUGH THE SNOW VEHICLE GOT STUCK IN THE SNOW. VEHICLE WAS SUPPOSE TO BE EQUIPPED WITH ALL WHEEL DRIVE, BUT DIDN'T PERFORM LIKE IT.*AK

NHTSA ID
10025015
Mileage
75,000 mi
Driver assistance
Filed Jun 26, 2003

CONSUMER STATES THAT THE VEHICLE LURCHES FOWARD UNEXPECTEDLY. CAUSE UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.**AK

NHTSA ID
10024987
Mileage
75,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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