RoadVitals

2003 Subaru Legacy Airbags Problems

Owner-reported complaints naming the airbag system, filed with NHTSA

Data refreshed

Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
16
Latest Jan 10, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
27%
of 60 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
4

What this page shows

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2003 Subaru Legacy submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 16 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming airbag

Shown in the owner’s own words, exactly as filed

Airbags
Filed Jan 10, 2020

DEADLY DEFECTIVE PASSENGER AIRBAG! AIR BAG RECALL. REPORTED ON LOCAL NEWS CHANNEL.

NHTSA ID
11298432
Incident
Jan 10, 2020
Airbags
Filed Aug 7, 2019

I HAVE AN AIRBAG RECALL ON THIS VEHICLE AND HAVE RECEIVED A NOTICE TO GET IT SERVICED. WHEN CALLING MY LOCAL SUBARU DEALERSHIP THEY TOLD ME I'D BE PUT ON A WAITING LIST AND THAT THEY ARE BOOKED OUT THROUGH THE END OF THE YEAR. IN THE NOTICE IT STATES THAT THIS COULD KILL ME OR MY PASSENGERS. WAITING TILL THE END OF THE YEAR DOESN'T SEEM LIKE THEY CARE ABOUT MY SAFETY. THE DEALERSHIP WAS GUSTMAN SUBARU OF APPLETON WISCONSIN.

NHTSA ID
11242391
Incident
Aug 2, 2019
Mileage
143,000 mi
Airbags
Filed Jul 8, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS). THE VEHICLE WAS TOWED TO HUDIBURG SUBARU (210 E INTERSTATE 240 SERVICE RD, OKLAHOMA CITY, OK 73149, (844) 629-1630) WHERE IT WAS DETERMINED THAT THE AIR BAGS WERE NOT TAKATA AIR BAGS; THEREFORE, THEY DID NOT NEED TO BE REPLACED. THE DEALER STATED THAT THEY WOULD RETURN THE VEHICLE AND WANTED TO CHARGE THE CONTACT TO TOW THE VEHICLE BACK TO HIM. THE MANUFACTURER OFFERED TO POSSIBLY REIMBURSE THE CONTACT FOR THE TOWING COST. THE CONTACT FELT THAT HE WAS GETTING THE RUN AROUND AND WAS OUT OF A VEHICLE FOR A WEEK. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
11230014
Incident
Jul 2, 2019
Airbags
Filed Aug 16, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS). THE VEHICLE WAS TAKEN TO SUBURBAN SUBARU (14 HARTFORD TURNPIKE, VERNON, CT 06066, 860-406-7281) WHERE THE CONTACT STATED THAT THE AIR BAG WAS INSPECTED, BUT WAS NOT REPLACED. APPROXIMATELY ONE MONTH LATER, WHEN THE VEHICLE WAS STARTED, THE AIR BAG INDICATOR ILLUMINATED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE AIR BAG ILLUMINATION WAS UNRELATED TO THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 132,800.

NHTSA ID
11120474
Incident
Aug 16, 2018
Mileage
132,800 mi
Airbags
Filed Jan 8, 2018

ARE THE DEALERS REQUIRED TO TURN IN THE OLD AIR BAGS THAT THEY REPLACE ON RECALL? AFTER THE DEALER "CHECKED" MY AIRBAG SERIAL NUMBER, WHICH TOOK ALL DAY, EVEN THOUGH ALL THEY HAD TO DO IS OPEN THE GLOVE COMPARTMENT AND LOOK, THE DEALER HAD ME SIGN TWO IDENTICAL PIECES OF PAPER WITH LARGE DOLLAR AMOUNTS ON THEM. THE PIECE OF PAPER I RECEIVED HAD ALL ZEROS FOR THE DOLLAR AMOUNTS, SINCE THE DEALER LIED TO ME ABOUT HAVING TO REMOVE THE DASHBOARD TO CHECK THE AIRBAG, I AM SUSPICIOUS. COULD THE DEALER USE THE PAPERS I SIGNED TO CLAIM TO HAVE REPLACED THE AIRBAG, BUT NOT DONE SO??? THE LIKELIHOOD OF THEM GETTING CAUGHT WOULD BE VERY LOW. I KNOW THAT THE DASHBOARD WAS NOT REMOVED BECAUSE OF COBWEBS THAT WERE NOT DISTURBED BETWEEN THE DASH AND THE CAR. THE DEALER TOLD ME THAT THE AIRBAG DID NOT NEED TO BE REPLACED AFTER THEY CHECKED THE SERIAL NUMBER.

NHTSA ID
11061248
Incident
Mar 10, 2017
Mileage
97,000 mi
Airbags
Filed Oct 30, 2017

TAKATA RECALL. I AM ACTIVE DUTY MILITARY STATIONED OVERSEAS. I HAVE BEEN IN TOUCH WITH SUBARU AMERICA FOR OVER A YEAR AT THIS POINT TRYING TO GET MY AIRBAG REPLACED, AND THEY HAVE BEEN UNABLE TO DELIVER ON THIS. I HAVE BEEN DRIVING A POTENTIALLY UNSAFE CAR AROUND SINCE I WAS NOTIFIED IN SEPT 2016. I HAVE CALLED AND EMAILED BACK AND FORTH MULTIPLE TIMES, AND THEY HAVE FAILED TO DO ANYTHING OR FOLLOW THROUGH ON THEIR PROMISES AS WELL AS TREATED ME DISRESPECTFULLY ON THE PHONE.

NHTSA ID
11041030
Incident
Oct 28, 2016
Airbags
Filed Aug 21, 2017

TL* THE CONTACT OWNS A 2003 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUBARU OF SONORA IN SONORA, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE CURRENTLY UNAVAILABLE AND WOULD BECOME AVAILABLE IN 90 DAYS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11018715
Incident
May 21, 2017
Airbags
Filed Aug 10, 2017

THIS SYSTEM SAYS MY CAR IS 2003 SUBARU LEGACY. THIS IS NOT CORRECT. MY CAR IS A 2003 SUBARU OUTBACK AND HAS BEEN RECALLED AT LEAST ONCE. THE VIN AS ENTERED IS CORRECT.

NHTSA ID
11014217
Incident
Aug 10, 2017
Airbags
Filed Mar 10, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V361000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10960003
Incident
Jun 21, 2016
Airbags
Filed Feb 8, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10950265
Incident
Aug 9, 2016
Airbags
Filed Dec 12, 2016

TAKATA RECALL - I HAVE BEEN WAITING FOR SEVERAL MONTHS AFTER RESPONDING TO THE RECALL NOTICE AND STILL NO NEW AIRBAG, DEALERSHIP CAN'T TELL ME WHEN IT WILL BE FIXED. THIS MAKES IT DIFFICULT TO KEEP DRIVING THIS VEHICLE. *TR

NHTSA ID
10934775
Incident
Sep 13, 2016
Mileage
195,000 mi
Airbags
Filed Nov 25, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10927855
Incident
Jun 17, 2016
Airbags
Filed Nov 25, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V361000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10927853
Incident
Jun 17, 2016
Airbags
Filed Dec 20, 2010
Crash reported1 injury reported

VEHICLE INVOLVED IN ONE CAR CRASH ON A GRADED DIRT ROAD AT NIGHT; OVERCORRECTED TO THE LEFT AFTER RIGHT PASSENGER FRONT WHEEL WENT SLIGHTLY INTO SHALLOW DITCH ON RIGHT SIDE OF ROAD. EXTENSIVE RIGHT FRONT BUMPER DAMAGE, CRUSH TO RIGHT FRONT PASSENGER DOOR, AND DISPLACEMENT OF CONSOLE TOWARD DRIVER SEAT BELT ANCHOR. AIR BAGS FAILED TO DEPLOY RESULTING IN THE DRIVERS FOREHEAD HITTING STEERING WHEEL WITH TRAUMATIC BRAIN INJURY (CONCUSSION) AND POSSIBLE LINEAR SKULL FRACTURE. SEAT BELT WAS WORN. (PICTURES OF POST-CRASH VEHICLE, DRIVER AND HEAD STRIKE-ZONE AVAILABLE). UPDATED 05/12 /11 *BF

NHTSA ID
10372747
Incident
Oct 9, 2010
Mileage
158,000 mi
AirbagsBrakes
Filed Feb 24, 2010
Crash reported1 injury reported

TRAVELING WEST ON I90 NEAR MENTOR OHIO I ATTEMPTED TO STOP MY 2003 SUBARU LEGACY WAGON ON A SNOW COVERED PORTION OF THE ROAD. MY SPEED WAS ABOUT 45 MPH. TRAFFIC STOPPED SUDDENLY, AND WHEN I APPLIED THE BRAKES, THE CAR WOULD NOT STOP. ALSO, THE ABS BRAKE SYSTEM DID NOT ACTIVATE. FURTHER, UPON IMPACT WITH THE TRUCK IN FRONT OF ME, THE AIRBAGS DID NOT DEPLOY. *TR

NHTSA ID
10313651
Incident
Feb 10, 2010
Mileage
79,800 mi
Airbags
Filed Jul 18, 2003
Crash reported2 injuries reported

AIR BAGS FAILED TO DEPLOY IN MVA THAT PROBABLY TOTALED MY 2003 SUBARU LEGACY WAGON(NO OFFICIAL WORD FROM ADJUSTER YET). HIT BY A DRUNK DRIVER(BLOOD ALCOHOL LEVEL.3). HIT BY AN '83 CHEVY CITATION WITH NO FRONT BUMPER. HE WAS GOING 40-45 MPH, I WAS BRAKING MADLY FROM 42 MPH. SUBARU SAYS SENSORS ARE MOUNTED ON BUMPER, BUT EVEN SO, WHAT ABOUT SUVS AND TRUCKS. I WAS VERY LUCKY AND WALKED AWAY WITH MINIMAL INJURIES, BUT THIS FAILURE COULD HAVE KILLED SOMEONE ELSE. PLEASE LOOK INTO IT ASAP. *JB+

NHTSA ID
10028598
Incident
Jul 16, 2003
Mileage
30 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data sources

Data on this page last refreshed .