RoadVitals

2003 Subaru Legacy

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
60
Latest Sep 27, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
15
Latest Jan 2, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
1 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
4 injuries, 0 deaths reported

Overview

Our database contains 60 NHTSA owner-reported complaints for the 2003 Subaru Legacy, most frequently naming the airbags, engine and fuel system categories. 15 safety recalls have been issued covering this model year; 2 NHTSA investigations name it; and 199 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags1623.2%
  • Engine1318.8%
  • Driver assistance57.2%
  • Brakes45.8%
  • Transmission45.8%
  • Tires & wheels45.8%
  • Body & structure34.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

15 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Jan 2, 2020
127,547 units potentially affected
The defect: Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKB-20.
Subaru of America, Inc.Manufacturer number TKB-20View on NHTSA.gov

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Jan 2, 2020
258,813 units potentially affected
The defect: Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKA-20.
Subaru of America, Inc.Manufacturer number TKA-20View on NHTSA.gov

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Jan 2, 2020
111,562 units potentially affected
The defect: Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKC-20.
Subaru of America, Inc.Manufacturer number TKC-20View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA15001OpenEngineering Analysis

Air Bag Inflator Rupture

Opened Feb 24, 2015

The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The investigation now includes all manufacturers and vehicles known to be affected at this time.ODI's investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492

AIR BAGS:FRONTALLed to recall 14V668
PE14016ClosedPreliminary Evaluation

Air Bag Inflator Rupture

Opened Jun 11, 2014
Closed Mar 2, 2015

The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with consistently high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly, ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016, four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016, four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The PE is now closed/upgraded to an Engineering Evaluation (EA15-001) to include all manufacturersand vehicles known to be affected at this time.ODI's EA investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The recalls related to this PE are: 14V343, 14V344, 14V348, 14V351, 14V353, 14V655, 14V700, 14V701, 14V752, 14V763, 14V770, 14V773, 14V787, 14V802 and 14V817.The number of vehicles affected are an estimate since some vehicles may have both the driver and passenger side inflators recalled. The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492

AIR BAGS:FRONTALLed to recall 13V172000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Suspension
Filed Sep 27, 2023

Dealer has reported rear subframe if broken. I googled this and found recall 03v153000 which seems applicable but subaru says it does not apply to my car. Problem description seems identical.

NHTSA ID
11546946
Incident
Sep 26, 2023
Suspension
Filed Apr 10, 2023

The contact's daughter owns a 2003 Subaru Legacy. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle made squeaking sounds. Upon inspection, the contact noticed that the rear lateral link had detached from the rear subframe, and that the rear strut was leaning against the rear driver's side tire. The vehicle was taken to an independent mechanic, who determined that the rear subframe was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 03V153000 (Suspension) however, the VIN was not included in the recall. The failure mileage was approximately 160,000.

NHTSA ID
11516278
Incident
Apr 6, 2023
Mileage
160,000 mi
Engine
Filed Aug 10, 2021

The contact owns a 2003 Subaru Legacy. The contact stated while driving 30 mph, the vehicle began to stall and then seized. The contact stated that the check engine warning light was illuminated. The contact stated a police officer assisted to push the vehicle out of the roadway. The contact stated he was able to restart the vehicle and drive to his destination. The contact took the vehicle to the local dealer who was unable to duplicate the failure. The contact stated he and his daughter continued to experience the failure while driving the vehicle. The contact then took the vehicle to Fairway Subaru (2209 Laurens Rd, Greenville, SC 29607, (864) 242-5060) and the mechanic was unable to duplicate the failure. The contact stated he continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.

NHTSA ID
11428528
Incident
Aug 1, 2017
Mileage
40,000 mi
Brakes
Filed Apr 7, 2021

FOR THE LAST 2 YEARS THE FRONT BRAKES STALLED 4 TIMES ON THE HIGH WAY. I HAD TO PULL OVER, WAIT 20 MINUTES AND THE BRAKES ARE WORKING AGAIN. THE MECHANIC'S COMPUTER DOESN'T FIND ANYTHING WRONG.

NHTSA ID
11406860
Incident
Mar 26, 2021
Mileage
116,000 mi
ElectricalFuel systemExterior lighting
Filed Jan 19, 2021

THE ELECTRICAL IN MY CAR SOMETIMES WORKS AND SOMETIMES NOT WHILE DRIVING THE LIGHTS FOR NOTIFICATION OF BRAKE OR ANS GO OFF AND ON. MY HEADLIGHTS WILL OCCASIONALLY BLINK TOO.

NHTSA ID
11388808
Incident
Jan 16, 2021
Mileage
200,000 mi
Brakes
Filed Sep 28, 2020

BRAKE LINE AT REAR WHEEL CONNECTOR RUSTED THROUGH AND LITERALLY BROKE A HOLE THROUGH THE VERY RUSTED METAL WHILE DRIVING AT ABOUT 30 MPH, BUT LUCKILY THIS WAS ON EMPTY ROAD AND IT EVENTUALLY STOPPED, BUT THE BRAKE PEDAL LOST EFFECTIVENESS AND THE USABILITY IS NOW DANGEROUS, SO IT IS PARKED AT HOME, WHILE MY REGISTRATION, TAX AND INSPECTION LIVES ARE ONLY HALF USED.

NHTSA ID
11361474
Incident
Sep 25, 2020
Mileage
154,000 mi
Airbags
Filed Jan 10, 2020

DEADLY DEFECTIVE PASSENGER AIRBAG! AIR BAG RECALL. REPORTED ON LOCAL NEWS CHANNEL.

NHTSA ID
11298432
Incident
Jan 10, 2020
Airbags
Filed Aug 7, 2019

I HAVE AN AIRBAG RECALL ON THIS VEHICLE AND HAVE RECEIVED A NOTICE TO GET IT SERVICED. WHEN CALLING MY LOCAL SUBARU DEALERSHIP THEY TOLD ME I'D BE PUT ON A WAITING LIST AND THAT THEY ARE BOOKED OUT THROUGH THE END OF THE YEAR. IN THE NOTICE IT STATES THAT THIS COULD KILL ME OR MY PASSENGERS. WAITING TILL THE END OF THE YEAR DOESN'T SEEM LIKE THEY CARE ABOUT MY SAFETY. THE DEALERSHIP WAS GUSTMAN SUBARU OF APPLETON WISCONSIN.

NHTSA ID
11242391
Incident
Aug 2, 2019
Mileage
143,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SubaruNet Annoucement (E

This announcement is requesting retailer staff to retain the EyeSight protective hood covers from Generation 4 EyeSight cameras.

01-167-08R

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.

SubaruNet Announcement (R

POWER TRAIN

This announcement provides information on the remanufactured CVT transmission program.

07-240-26R

This Service Information Bulletin was developed to provide interim guidance for vehicles exhibiting DTC B2A20.

03-97-26

POWER TRAIN

This bulletin announces the service manual correction regarding clutch master cylinder reservoir service procedures.

01-167-08R

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Subaru Legacy by model year
YearComplaintsRecallsInvestigationsIssue Index
2025600
2024160038.3
2023102059.3
2022322054.1
2021313048.6
20201216048.8
20191233049.3
20181163056.3
20171182155.3
20161463155.7
20151593157.0
20145310053.0
20136612051.4
20129016161.8
201116716051.4
201015018052.7
20096513051.4
2008659048.2
2007339053.5
2006877050.0
20051839259.4
20044911260.9
2003Viewing6015255.3
2002545052.7
2001778055.1
2000944051.2
1999943054.8
19981145054.8
19971396159.3
19961234366.3
19951812362.9
1994600041.6
1993771044.8
1992552050.2
1991783152.3
1990814258.0
1989101
1988101
1987101

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.