AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
2021 Subaru Legacy
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 32 NHTSA owner-reported complaints for the 2021 Subaru Legacy, most frequently naming the airbags, electrical and visibility categories. 3 safety recalls have been issued covering this model year; and 474 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jan 2021 | 1 | 1 |
| Jun 2021 | 1 | 2 |
| Sep 2021 | 1 | 3 |
| Oct 2021 | 2 | 5 |
| Nov 2021 | 1 | 6 |
| Dec 2021 | 1 | 7 |
| Jan 2022 | 2 | 9 |
| Mar 2022 | 2 | 11 |
| Jun 2022 | 2 | 13 |
| Jul 2022 | 1 | 14 |
| Feb 2023 | 1 | 15 |
| Mar 2023 | 1 | 16 |
| May 2024 | 1 | 17 |
| Jun 2024 | 2 | 19 |
| Jul 2024 | 1 | 20 |
| Nov 2024 | 3 | 23 |
| Dec 2024 | 1 | 24 |
| Feb 2025 | 1 | 25 |
| Jul 2025 | 2 | 27 |
| Oct 2025 | 1 | 28 |
| Nov 2025 | 2 | 30 |
| Jun 2026 | 1 | 31 |
| Nov 2026 | 1 | 32 |
What owners report
Complaints grouped by the component NHTSA recorded
- Airbags617.1%
- Electrical617.1%
- Visibility617.1%
- Driver assistance514.3%
- Engine38.6%
- Brakes38.6%
- Powertrain (other)25.7%
- Interior & seats12.9%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
3 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govPOWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN:DRIVELINE:CHAIN/BELT
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Vehicle was being slowly accelerated in preparation to park. The car was moving slowly up a rocky driveway. Upon application of brake, vehicle accelerated and lunged into structure. Vehicle did come to a stop but not before collision. No airbags deployed either. Vehicle radio was on at the time. Damage to structure and to vehicle.
- NHTSA ID
- 11775604
- Incident
- Jan 24, 2026
Vehicle: 2021 Subaru Legacy Base 2.5i Mileage:~65,000 miles My engine suddenly began making loud internal knocking/tapping noises with no warning lights, no overheating, and no prior symptoms. The vehicle immediately became unsafe to operate. I had it towed to a Subaru dealership, where technicians confirmed the noise was coming from inside the engine and recommended a full engine replacement. The failure happened without any warning indicators, misfires, overheating, or oil pressure warnings. All diagnostics (including compression and leakdown) were clean, and the vehicle has been properly maintained. Subaru of America acknowledged the internal failure but only offered $1,000 goodwill toward a multi‑thousand‑dollar engine replacement. This appears to be a premature internal engine failure on the FB25 engine, which may indicate a defect. A sudden internal engine failure at highway speeds could lead to loss of power, stalling, or inability to accelerate, creating a safety hazard for the driver and surrounding traffic. I am filing this complaint because this type of unexpected internal engine failure at relatively low mileage may represent a pattern and should be tracked for potential investigation.
- NHTSA ID
- 11742064
- Incident
- May 3, 2026
See attached document for complaint.
- NHTSA ID
- 11701212
- Incident
- Nov 10, 2025
Car intermittently will studder and not go into first gear or go into second gear dangerously having car bog down and almost stall and then it violently downshifts having car RMP Hague go very high then slip and have no power to wheels and then a few seconds later go into second gear violently taking off again. Have tried taking issue to dealer but won’t even look unless check engine light comes on. Which it sometimes will for this issue and will shut back off before my short drive to dealership. Very frustrated especially being my first new car paying monthly to have this problem
- NHTSA ID
- 11700919
- Incident
- Nov 21, 2025
The contact owns a 2021 Subaru Legacy. The contact stated that while driving at various speeds during colder weather, the heater failed to operate as intended. Additionally, the Eyesight system was inoperable. The check engine and other unknown warning lights were displayed. In addition, the contact stated that the engine failed to warm up as intended after being started, and the engine temperature was 107°F, which was below the normal engine temperature of 200°F. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the Thermal Control Valve needed to be replaced. The contact related the failure to Technical Service Bulletin: 09-119-24; however, the vehicle was not repaired because the vehicle had a Salvaged Title. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.
- NHTSA ID
- 11695854
- Incident
- Oct 15, 2025
- Mileage
- 60,000 mi
CVT Transmission Failure. Failure occurred at approximately 66,706 miles on 5/16/25. The Check Engine and AT Temp lights appeared in the instrument cluster. The driving conditions when this happened were a safety concern. First, the vehicle would crawl, shutter, and almost stall with high RPMs when attempting to climb a hill. Second, on a level surface at any given time the vehicle would not respond then lunge forward unexpectedly. The vehicle was inspected by a Subaru Dealership and the diagnosis was "Internal failure of transmission". The transmission needs to be replaced. The same driving conditions and error codes were experienced by an AAMCO Transmission repair facility. The diagnosis was codes P0843 and P0867 present prompting the transmission to be replaced. This repair was completed on 6/4/25. The failed transmission is no longer available.
- NHTSA ID
- 11674975
- Incident
- May 16, 2025
Subaru has released a service bulletin regarding concerns with the Thermo Control Valve in specific vehicles. Unfortunately, individuals with vehicles bearing a rebuilt title, including myself, are required to cover expenses exceeding $2,000 out of their own pockets. Despite evidence indicating that the issue with the engine area is unrelated to the vehicle's rebuilt title, Subaru has chosen not to initiate a recall. This unequal treatment of titled vehicle owners is unjust, especially considering that these vehicles have passed all necessary local inspections and regulations to be deemed roadworthy. All vehicles falling within the designated mileage and age parameters should qualify for assistance. It is my belief that a recall must be issued, as this is a mechanical flaw present since the vehicle's initial manufacturing. In the accompanying service bulletin, Subaru acknowledges fault by stating that they have developed a more reliable and durable component. A P26A3 check engine light code.
- NHTSA ID
- 11671806
- Incident
- Jul 3, 2025
The contact owns a 2021 Subaru Legacy. The contact received notification of NHTSA Campaign Number: 24V227000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- NHTSA ID
- 11643453
- Incident
- Apr 15, 2024
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
FUEL/PROPULSION SYSTEM
This bulletin announces a change to the troubleshooting tree when diagnosing DTC P2404 EVAP SYSTEM LEAK DETECTION PUMP SENSE CIRCUIT RANGE/PERFORMANCE.
ENGINE; FUEL/PROPULSION SYSTEM
This bulletin the announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection. This is an revised version of the original bulletin.
ELECTRICAL SYSTEM; POWER TRAIN
This is an update announcement regarding the TechShare & NorthStar Integration - CVT Diag.
ELECTRICAL SYSTEM
This Service Information Bulletin announces Service Manual updates for the diagnosis of hands-free calling and voice recognition concerns.
ELECTRICAL SYSTEM
This announcement provides information on the connected services platform for Subaru EVs.
ELECTRICAL SYSTEM
This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. This is an revised version of the original bulletin.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2025 | 6 | 0 | 0 | — |
| 2024 | 17 | 0 | 0 | 42.5 |
| 2023 | 10 | 2 | 0 | 57.7 |
| 2022 | 34 | 2 | 0 | 56.4 |
| 2021Viewing | 32 | 3 | 0 | 50.9 |
| 2020 | 121 | 6 | 0 | 48.4 |
| 2019 | 123 | 3 | 0 | 48.3 |
| 2018 | 118 | 3 | 0 | 53.5 |
| 2017 | 119 | 2 | 1 | 55.9 |
| 2016 | 147 | 3 | 1 | 54.5 |
| 2015 | 160 | 3 | 1 | 57.5 |
| 2014 | 53 | 10 | 0 | 51.2 |
| 2013 | 66 | 12 | 0 | 51.4 |
| 2012 | 90 | 16 | 1 | 60.5 |
| 2011 | 167 | 16 | 0 | 49.9 |
| 2010 | 151 | 18 | 0 | 52.7 |
| 2009 | 65 | 13 | 0 | 51.4 |
| 2008 | 65 | 9 | 0 | 48.2 |
| 2007 | 33 | 9 | 0 | 53.5 |
| 2006 | 87 | 7 | 0 | 50.0 |
| 2005 | 184 | 9 | 2 | 60.2 |
| 2004 | 49 | 11 | 2 | 60.9 |
| 2003 | 60 | 15 | 2 | 55.3 |
| 2002 | 54 | 5 | 0 | 52.7 |
| 2001 | 77 | 8 | 0 | 55.1 |
| 2000 | 94 | 4 | 0 | 51.1 |
| 1999 | 94 | 3 | 0 | 54.8 |
| 1998 | 114 | 5 | 0 | 54.8 |
| 1997 | 139 | 6 | 1 | 59.3 |
| 1996 | 123 | 4 | 3 | 66.3 |
| 1995 | 181 | 2 | 3 | 62.9 |
| 1994 | 60 | 0 | 0 | 41.6 |
| 1993 | 77 | 1 | 0 | 44.7 |
| 1992 | 55 | 2 | 0 | 50.2 |
| 1991 | 78 | 3 | 1 | 52.3 |
| 1990 | 81 | 4 | 2 | 58.0 |
| 1989 | 1 | 0 | 1 | — |
| 1988 | 1 | 0 | 1 | — |
| 1987 | 1 | 0 | 1 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.