2023 Subaru Legacy

Full screen ads inhibiting, stopping, and blockingfunctionality unless interacted with from a third party service that was forcibly installed by dealership/manufacturer

NHTSA ID

11739355

Incident

May 21, 2026

All electronic instrument panels failed to power on upon ignition. Vehicle was drive-able, but all key information provided by instrument panel was not available: such as actual speed, gear selection, engine RPMs, backup cameras. Additionally, infotainment system was not available either, so none of vehicle controls that reside on the displays were available. This condition persisted thru the length of drive.

NHTSA ID

11733553

Incident

Apr 24, 2026

While driving home after work on the interstate, I was quite startled to see a large popup on the vehicle's main screen; initially I thought it might be some sort of vehicle-problem, but it was a large advertisement for free access to SiriusXM for a limited time. The ad covered the screen and was quite jarring while driving in traffic. In order to close it, I pressed a red X in the upper corner. Such in-vehicle advertisements should NOT be presented while driving (actually, at any time).

NHTSA ID

11703160

Incident

Nov 26, 2025

Voice command in my 2023 legacy is not working. I can not speak into system to say call a person already entered without taking hands off steering wheel. Already reported to dealer & to corporate Subaru & it is a known issue. Reference # with corporate is 250620-1900992. This was reported to dealer in June 2025 when in for service & no fix has been noted other than Subaru is working on it? Feature built into car at purchase is thus useless & seems like a safety issue if I can’t use hands free when driving.

NHTSA ID

11688050

Incident

Jun 23, 2025

This issue started on the trip back from Nashville. Upon cold start in the morning the center console display won't start. This affected infotainment, climate, eyesight, cruise etc. The system didn't work during the entire trip of 3 5 hours and inability to operate climate control caused the car to build up fog on all windows reducing visibility significantly at times. Turning ignition off, lock-unlock sequences didn't help the issue. The system booted normally after it sat locked for few hours upon arrival. A visit to dealer didn't find any issues. The usual comment the car needed software update, which I couldn't verify.

NHTSA ID

11645800

Incident

Feb 3, 2025

i was traveling into work in Boston and a Dodge Ram 1500 pickup hit me broadside (drivers side wheel, rear door). My air bags (driver front or side) did not deploy and my car was determined to be a total wreck by my insurance company. I was bruised and out of work for a couple of days but was a fortunate to walk away from this accident.

NHTSA ID

11642913

Incident

Feb 7, 2025

Accorn fell on windshield. At 14,000 miles windshield cracked. Was driving approximately 35MPH

NHTSA ID

11635400

Incident

Sep 14, 2023

The contact owns a 2023 Subaru Legacy. The contact stated that while driving at various speeds, the forward collision avoidance warning system would independently be active without an obstacle in front of the vehicle; the "Obstacle Detected" warning message would appear on the instrument panel. The contact also stated that the forward collision avoidance feature had failed to operate on two separate occasions in which the contact struck a deer. In both instances, the contact struck a deer while driving at about 30 MPH. No alerts, warning messages, or safety features were activated during either accident. The air bags did not deploy in either accident. A police report was not filed and no injuries occurred during either accident. The vehicle was taken to two separate dealers-Jenkins Subaru(750 Lodgeville Rd, Bridgeport, WV 26330) and Subaru of Morgantown(1730 Mileground Rd, Morgantown, WV 26505), but neither were able to duplicate the failure. The manufacturer was also notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 50.

NHTSA ID

11577627

Incident

Nov 1, 2022

Mileage

50 mi

This bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel Rail/System Pressure – Too Low Bank 1). (This is an revised version of the original bulletin.)

This bulletin provides new diagnostic steps for DTC P0851 and P0852 to be used in conjunction with the applicable Service Manual.

This bulletin provides instruction for use (FOTA) of a new reprogramming procedure to optimize the Denso Gen 4.5 Audio and Navigation system utilized in the models listed. (This is an revised version of the original bulletin).

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). (This is an revised version of the original bulletin.)

This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the vehicles listed. (This is an revised version of the original bulletin.)

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). (This is an revised version of the original bulletin.)