2023 Harley-Davidson RA1250S

The contact owns a 2023 Harley-Davidson RA 1250S. The contact stated that while riding approximately 30 MPH and making a right turn, the top triple tree clamp securing the aluminum forks fractured and ejected from the motorcycle, causing the contact to lose control of the motorcycle before crashing. The contact sustained abrasions to both arms and legs. The motorcycle could not be driven and was later towed to the residence. The cause of the failure was not yet determined. The local dealer was notified of the failure. The failure mileage was 6,900.

NHTSA ID

11768992

Incident

Oct 3, 2026

Mileage

6,900 mi

While traveling at highway speeds in heavy traffic, the motorcycle suffered a sudden and catastrophic electrical failure. Without any advance warning, the TFT dashboard display went completely blank, the engine immediately lost all power, and the motorcycle quit running while in the middle of a busy highway.Because the engine stalled abruptly, I experienced a dangerous loss of forward momentum in active traffic lanes. The complete loss of electrical power simultaneously disabled vital safety systems, including the headlamp, taillamp, brake lights, hazard lights, and anti-lock braking system (ABS). This left me riding a dark, dead motorcycle with no way to signal my emergency to surrounding drivers. I was forced to coast across multiple lanes of high-speed traffic without brake lights to reach the shoulder, narrowly avoiding a rear-end collision. A diagnostic inspection later confirmed that the failure was caused by a burned-out alternator stator, which failed to charge the battery and starved the motorcycle's engine control unit (ECU) of power until the bike shut down entirely.

NHTSA ID

11761892

Incident

Jun 21, 2026

Multiple electrical issues -TFT screen going out while riding, voltage fluctuating dramatically while riding and bike wants to stop running once at idle engine shuts off and won’t restart. Once it’s cooled down or been on trickle charger for couple hours it might restart. Diagnosis was stator failure with complete electrical system repair at my expense. This is a known issue by Harley. Second issue bike not shutting off when turned off. Right hand control module failed dealer said this is also a known issue and they have replaced several. No recall or assistance to repair by Harley Motor Company.

NHTSA ID

11742809

Incident

May 11, 2026

Bike has been at the dealer for almost 3 weeks now chasing electrical issues. HD corporate techs can’t even understand what’s wrong. The are running another diagnostic test on it today that will cost me another 3.5hr of labor on top of the other diagnostics they’ve already done. Luckily I wasn’t on a trip and stranded for weeks.

NHTSA ID

11740392

Incident

May 27, 2026

I purchased a 2023 Harley Davidson Pan America only to find out that the motorcycle has a known issue with the charging system. The motorcycle model years 2021 through 2023 have a faulty charging systems which was fixed for 2024 and beyond models by a redesign of the entire charging system. The faulty older system causes the motorcycle to stall randomly and eventually deplete the battery on the vehicle. The issues is as follows: 1. When the motorcycle has become warm it no longer generates enough voltage at idle to keep the Variable Valve Timing system on the motorcycle functioning properly. 2. Once the Variable Valve Timing system starts to malfunction by turning off and on repeatedly the motorcycle will eventually stall leaving you stuck in the middle of traffic. It is a very well documented issue with these motorcycle and be assured it is dangerous. Harley Davidson is unfortunately profiting on the issue by charging customers upwards of $4000 to $5500 dollars to fix it by upgrading their motorcycles to the latest version of the "fixed" system for the later models. This should absolutely be a recall as it is very dangerous to have your motorcycle randomly stall because of a faulty design of a charging system. Harley Davidson has vast knowledge about this issue but only wants to fleece customers for the profit to fix. Example of the issue: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11714825

Incident

Jan 29, 2026

The charging system failed which caused the engine to stall multiple times.

NHTSA ID

11705576

Incident

Jul 24, 2025

Harley-Davidson knowingly did not coat the inside of the aluminum fuel tanks on 2023 and older model Pan Americas, leading to rust and particle breakdown from ethanol exposure. Those particles have led to fuel pump failure and replacement, but replacing the fuel pump is only a temporary fix as the tank will continue to rust and cause the same failure and replacement loop for the life-cycle of the bike. This issue has been reported by hundreds of Pan America owners in the lower 48, where ethanol is used as a fuel additive. Harley should recall all 2023 and older model gas tanks, and provide a solution (coating or replacing the tank) that does not lead to thousands of dollars in repair and replacement costs for the fuel pump, as the pump is not the issue.

NHTSA ID

11688304

Incident

Aug 16, 2025

Fuel pump failure caused by improper factory fuel tank coating that leads to sudden and abrupt fuel pump failures. Harley fixed the issue in 2024 by coating the fuel tank, but 2021-2023 Pan America’s have repeated and frequent sudden fuel pump failures that can cause the bike to shut down, even when travelling at highway speeds.

NHTSA ID

11660811

Incident

May 12, 2025

SERVICE BULLETIN M1615 (REV B): 2024 REVOLUTION MAX CHARGING SYSTEM CHANGES. PURPOSE: Revision B. This bulletin informs dealers of updates made to the charging system on 2024 Revolution® Max powered vehicles. For 2024, the charging system has been updated to improve electrical output at idle and low Revolutions Per Minute (rpm). Maximum output has remained the same. The following components have been changed: Stator and Stator Screws: The stator has increased in thickness, adding more wire length and longer stator screws; Cooling Manifold: The cooling manifold needed to be machined deeper to accommodate the stator size change; Alternator Cover Screws: The screws were shortened to prevent breaking through the new cooling manifold; Rotor Assembly: The magnets were moved, re-centering them over the new stator windings. NOTE: Using any of these parts in a 2021-2023 Revolution® Max motor can result in catastrophic engine failure. NOTE: All Parts Catalogs have been updated to show correct service part numbers. Updated: Bulletin Update (Rev B). Added Section with Rev Max charging system information.

SERVICE BULLETIN M1490 (V 26.9.4): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). New Software Update. NOTE: The TECHLINK 3 (PART NUMBER: HD-48650-TL3) supports Controller Area Network (CAN) and J-1850 protocol vehicles. • 6-pin CAN vehicles are recommended to use Techlink 3 (TL-3) • All 2021 (and later) vehicles must use TL-3 (connects to Red DLC on the vehicle) • 4-pin (J-1850) vehicles are recommended to use TL-3. This includes all Fuel Injected Harley-Davidson vehicles 2002 and later. TECHLINK 3 (PART NUMBER: HD-48650-TL3) will not support Buell, VDO and Magneti Marelli vehicles (4-pin DLC). Support for those vehicles is available via TECHLINK II (PART NUMBER: HD-48650-1). Version 26.9.4, Release Date: Week of September 17, 2026. New Features, Changes. NOTE: Software version (26.4.3) will need to be manually installed only if current software version of DT II is (26.0.2). After (26.4.3) is manually installed, automatic updates will bring DT II to the latest software version. Refer to bulletin M1713 for instructions.

SERVICE BULLETIN M1490 (V 26.8.3): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version Version 26.8.3, Release Date: Week of July 24, 2026. NOTE: Software version (26.4.3) will need to be manually installed only if current software version of DT II is (26.0.2). After (26.4.3) is manually installed, automatic updates will bring DT II to the latest software version. Refer to bulletin M1713 for instructions. New Features - Harley-Davidson: 2023-2024 Touring: Updated Electronic Control Module (ECM) calibration offerings. LiveWire: S2DM/MH/AP: Calibration bundle 10.2.28: Telematic Control Unit (TCU) reflash updates. Change: Vehicle Setup: Body Control Module (BCM) – Tire Pressure Monitoring System (TPMS) Replacement: Correct issue where tire size selections were not available. System Info – Auxiliary Load Controller (ALC): Added Bike configuration field. Data Items – Trike ECM: Improved display of Gear Position when in reverse. Amp – Added support for (Part No. 76001619).

SERVICE BULLETIN M1490 (V 26.7.3): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 26.7.3. Release Date:• Week of June 11, 2026. NOTE Software version (26.4.3) will need to be manually installed only if current software version of DT II is (26.0.2). After (26.4.3) is manually installed, automatic updates will bring DT II to the latest software version. Refer to bulletin M1713 for instructions.

SERVICE BULLETIN M1490 (V 26.6.2): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 26.6.2. Release Date: Week of April 22, 2026. NOTE: Software version (26.4.3) will need to be manually installed only if current software version of DT II is (26.0.2). After (26.4.3) is manually installed, automatic updates will bring DT II to the latest software version. Refer to bulletin M1713 for instructions. New Features: 2026 Police • Vehicle Setup: Civilianize; LiveWire • S2: Del Mar (S2DM), Mulholland (S2MH), Alpinista (S2AP) - Calibration bundle 10.2.20: Vehicle Supervisory Controller (VSC) and Onboard Charger (OBC) reflash updates. Changes: 2026 Trike • Update “Reverse Lockout Reason” resize column.

SERVICE BULLETIN M1490 (V 26.5.2): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 26.5.2 Release Date: Week of March 30, 2026. NOTE Software version (26.4.3) will need to be manually installed only if current software version of DT II is (26.0.2). After (26.4.3) is manually installed, automatic updates will bring DT II to the latest software version. Refer to bulletin M1713 for instructions. New Features. 2024: Pan America (RA1250), Pan America Special (RA1250S), CVO Pan America (RA1250SE) • Updated Body Control Module (BCM) reflash calibration. 2024-2026: CVO Road Glide ST (FLTRXSTSE) • Updated Electronic Control Module (ECM) reflash calibration. 2026: CVO Street Glide ST (FLHXSTSE) • Updated ECM reflash calibration. Changes. 2026 Trike • Update “Reverse Lockout Reason” to support new values, • “Vehicle setup: Gear Indicator Calibration” – improve operation. 2025-2026 Softail • Update reflash for Softail Speedometer (SPDO) – enable operation of auxiliary lamp telltale. LiveWire S2 • Provide reflash support for Vehicle Supervisory Controller (VSC) hardware (Part No. 41001756RE).